zorro56 Posted February 17, 2008 Report Share Posted February 17, 2008 i've just started using utorrent, i've always used bitcomet. however one of the sites i use has banned bitcomet and suggested utorrent. great. i've downloaded 5 torrents ok. however now i get access denied. can't understand why. i've managed to d/l the torrent i want from another location using bitcomet, therefore it is not the file that is corrupt. i will use utorrent all the time if i can get it working properly. d/l ratio is 0.6 does this affect it. any help will be appreciated.oh by the way it has full access thru mcafee and i've removed google and msn. Link to comment Share on other sites More sharing options...
Firon Posted February 17, 2008 Report Share Posted February 17, 2008 Can you post a HijackThis log? Link to comment Share on other sites More sharing options...
zorro56 Posted February 17, 2008 Author Report Share Posted February 17, 2008 sorry what is that? Link to comment Share on other sites More sharing options...
Firon Posted February 17, 2008 Report Share Posted February 17, 2008 http://forum.utorrent.com/viewtopic.php?id=15992#p258238 Link to comment Share on other sites More sharing options...
zorro56 Posted February 17, 2008 Author Report Share Posted February 17, 2008 nothing came up checked when i ran hijack this any other suggestions?Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:32:42, on 17/02/2008Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 (7.00.6000.16609)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\PROGRA~1\McAfee.com\Agent\mcagent.exeC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Common Files\aol\1173822319\ee\aolsoftware.exeC:\Program Files\SiteAdvisor\6253\SiteAdv.exeC:\Program Files\QuickTime\qttask.exeC:\Program Files\McAfee\MBK\McAfeeDataBackup.exeC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Windows\System32\rundll32.exeC:\Program Files\McAfee\MQC\QcConsol.exeC:\Program Files\AOL 9.0 VR\waol.exeC:\Program Files\AOL 9.0 VR\shellmon.exeC:\Program Files\Common Files\AOL\Topspeed\3.0\aoltpsd3.exeC:\Program Files\BitComet\BitComet.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\system32\SearchFilterHost.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dllO2 - BHO: McAntiPhishingBHO - {377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - C:\Program Files\McAfee\MSK\mcapbho.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dllO3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6253\SiteAdv.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exeO4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStartO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1173822319\ee\AOLSoftware.exeO4 - HKLM\..\Run: [toolbar_eula_launcher] C:\Program Files\Packard Bell\GOOGLE_EULA\EULALauncher.exeO4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkeyO4 - HKLM\..\Run: [siteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exeO4 - HKLM\..\Run: [iSUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -schedulerO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exeO4 - HKLM\..\Run: [McAfee Backup] C:\Program Files\McAfee\MBK\McAfeeDataBackup.exeO4 - HKLM\..\Run: [MBkLogOnHook] C:\Program Files\McAfee\MBK\LogOnHook.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKCU\..\Run: [smpcSys] C:\Program Files\Packard Bell\SetUpMyPC\SmpSys.exeO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Global Startup: Microsoft Office OneNote 2003 Quick Launch.lnk = C:\Program Files\Microsoft Office\OFFICE11\ONENOTEM.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dllO13 - Gopher Prefix: O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeO23 - Service: Capture Device Service - InterVideo Inc. - C:\Program Files\Common Files\InterVideo\DeviceService\DevSvc.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: MBackMonitor - McAfee - C:\Program Files\McAfee\MBK\MBackMonitor.exeO23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exeO23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exeO23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exeO23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeO23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exeO23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exeO23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exeO23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exeO23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exeO23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exeO23 - Service: ProtexisLicensing - Unknown owner - C:\Program Files\Common Files\Protexis\License Service\PSIService.exeO23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6253\SAService.exeO23 - Service: stllssvr - Unknown owner - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe (file missing)--End of file - 7349 bytes Link to comment Share on other sites More sharing options...
Ultima Posted February 17, 2008 Report Share Posted February 17, 2008 O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exeNero = stupid. If you want to get rid of the error, then either find a way to disable the search/media indexing service, or uninstall Nero. Link to comment Share on other sites More sharing options...
jewelisheaven Posted February 17, 2008 Report Share Posted February 17, 2008 ... yea I dunno, if disabling Nero Scout (that's the indexer) doesn't work, i'd vote for checking mcAfee settings, and checking a Process Explorer DLL list for utorrent.exe for Site Advisor interference. Link to comment Share on other sites More sharing options...
zorro56 Posted February 17, 2008 Author Report Share Posted February 17, 2008 took nero scout out, uninstalled mcafee, reinstalled utorrent, reinstalled mcafee. still no joy. don't see any site interference, but not sure what you mean by that. utorrent has full access to the net. according to mcafee.my other client is working fine, no i don't run both at the same time.any other suggestions would be appreciated. getting frustrated now. Link to comment Share on other sites More sharing options...
jewelisheaven Posted February 17, 2008 Report Share Posted February 17, 2008 To make a Process Explorer DLL list, download it, run procexp.exe, Ctrl-L, Ctrl-D, click utorrent.exe, Ctrl-A and copy paste it below.Truthfuly I'm always wary when osmething says it's uninstalled. If you edit your post above with a NEW HJT log to be sure the other stuff si uninstalled someone else may be able to pick up from here :/The whole thing with "access denied" errors, is that uT expects to have access to the file. When something else opens the file for exclusive access (happens when scanning or indexing usually) uT spits out the error message. Do you get access denied errors on ALL torrents, even ones from OpenOffice or Slackware? The reason it's suggested to remove nero scout and exclude your uT download directory from media players and search indexers is to avoid these kinds of access permission problems. Link to comment Share on other sites More sharing options...
Ultima Posted February 17, 2008 Report Share Posted February 17, 2008 Are you uh... downloading the file using BitComet simultaneously? Link to comment Share on other sites More sharing options...
zorro56 Posted February 18, 2008 Author Report Share Posted February 18, 2008 ultimo, as i said in the above post no i don't run both together, anyway i don't know what has happened but i must have done something right, it seems to be working ok. the files i was trying to d/l stopped workin straight away. so i tried them again and managed to get to 0.01% which it wouldn't do before. i have also tried another file which d/l ok. so maybe it was the reinstall of mcafee that did it. a friend of mine said he had to do this on a laptop when it was installed on his network. anyway, indexing is off and nero scout is uninstalled. i'm getting good speed as well. i used the process explorer utorrent comes up purple (packed) is that right? if it carries on goodbye bitcomet. thanks for the help from you both. nice to know there are clever people out there. cheers zorro56i'll be back if i get more probs i can't sort out. Link to comment Share on other sites More sharing options...
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