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utorrent crashes


silverbladexl

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hello,

since version 1.6 I have some problems with utorrent and I could not find any help in google or this forum that fits completely to my problem.

The problem is, when I get a confirmation window I can not confirm eather cancel. I both decisions utorrent crashs. I allready uninstalled all of my antivirus spy, maleware protection programms but I still have this error. I also search for maleware, spyware and viruses, but I think my pc is clean.

Actually I got a workaround. I disabled the confirmation on programm close and I also disabled all other confirmations. Then it works without problems. But i think I should tell you the error I have

Here is my dumpfile from utorrent:

*** µTorrent Crash Report ***

Build: 2EF1FF3 (8179) built on Sun Sep 9 12:24:51 2007

Exception C0000005 at 0042A623

Registers:

EAX: FFFF02DF EBX: 0012E4F0 ECX: 0012FFB0 EDX: B45F32B8

ESI: FFFF02DF EDI: 00030348 EBP: 0012E434 ESP: 0012E418

EIP: 0042A623 EFLAGS: 00010282

Bytes at CS:EIP:

80 3E 68 75 19 FF 76 01 6A FC 57 FF 15 F0 64 44 00 A1 0C 0A 46 00 89 35

Stack trace:

77E223FB 0012E4F0 0042A65A 0012E4F0 00830D00 004296E1 0012FB08 0012E4DC

00429BEF 0012E4F0 77E223FB 00000082 00830D00 00000004 0012E470 77E317D6

005331E8 FFFFFFF0 00000001 6400C160 6400C23C 00000001 0012E4AC 77E23171

005331E8 FFFFFFF0 00000001 6400C160 6400C23C 00000001 0012E4F8 0012E484

0012E4F8 0012FFB0 77E337BD 77E23188 FFFFFFFF 00030348 640016F2 00030348

FFFFFFF0 0019B620 0012FB08 00860000 00000000 FFFFFFFF 0012E4F4 84C801C5

0012E504 0012E508 0042A5C2 0012E4F0 77E223FB 77E3158F 00030348 00000082

00000000 00000000 00830D00 DCBAABCD 0012E52C 77E2AFA1 00830D00 00030348

00000082 00000000 00000000 001F9184 00030348 0012E54C 77E2AFC7 00830D00

00030348 00000082 00000000 00000000 00000000 00860000 64001CE6 00830D00

00030348 00000082 00000000 00000000 00000000 00000006 0012E5A8 00000000

001F9184 00830D00 00000006 00000000 7FFDE000 77E3158F 00030348 00000082

00000000 00000000 00000006 DCBAABCD 0012E5C4 77E2C19D 001F9184 00030348

00000082 00000000 00000000 0012E5EC 77E2C1CA 005331E8 00000082 00000000

00000000 001F9184 00000000 00000000 00000000 0012E648 77891BAF 0012E5FC

00000018 005331E8 00000082 00000000 00000000 001F9184 77E2C168 77E22E19

00030348 00040234 00000001 0000FFFF 00020346 00000202 00000000 000E001F

00053E97 000002F1 00000283 00000000 0012E66C 77E240CE 00030348 00040234

00000001 00000001 0000003E 00010011 0012EA7C 0012E924 77E05192 77E00000

001CA320 00000000 77E04B51 0012EA7C 00000000 00000007 0012EA7C 00000002

00533330 00000000 00000000 00000005 00000434 00000000 00010356 0012E6A4

00010356 0012F564 77E337BD 0012E9E8 001F33A0 00000000 77B43F2A 001F33A0

0012E9E8 00000005 00000434 00533330 77E0D353 00000000 00050001 7FFDE000

00000000 00000034 0012E740 0012E740 00000000 0012E7A0 77891BAF 0012E71C

00000060 00000060 00000000 00000000 00000038 77E2B7C8 00001207 004F06E0

00050003 0001035A 00000000 71500000 00000000 00010350 00000064 00000014

00000001 0012E7EC 0012E7D4 778A30D1 0012E7EC 0012E7B3 00000001 0012EF3A

0012ED3C 0012EF40 00000000 0012E7FC 0012E7A4 00000000 00511128 00000000

0012E810 00000020 0012E7FC 0012ECC4 00000000 0012E7D4 7788740D 0012EBA4

00000002 0012E7E0 0012E518 00000018 0012EA50 778B7E64 778812E8 FFFFFFFF

0012EA60 77885D4F 00000001 0012EA3C 77885DA7 778CE748 77885D6F 0044C75C

0044C74C 77E31EBB 7FFDE000 7FFDE000 77EBC58A 006F0063 0063006D 006C0074

00320033 0064002E 006C006C 01010000 00F00021 0012E870 00000004 00000000

000003F5 0110006E 00000002 00000001 0012E8D8 77E2BD63 010107C5 00F00021

0012E870 00000004 7FFDE000 00000000 77F42EC7 001B9F70 00000455 77E21768

00000000 0012E890 0000016C 00000005 0042957A 00000000 00000000 00000000

0012E890 00000000 0000009C 00000000 000000AE 0012EB00 00000000 00000032

0000000D 00000000 00000000 00000000 00000640 00000462 00000000 00000000

000000AE 0000000D 00040234 00000000 00000024 00000020 00000000 50022080

00000462 0000002F 00000000 0000000D 00000056 00000009 7F02FFFF 001CA320

00000077 000000F9 001CA3AC 0012EA6C 77E0B43B 00000024 0012EAC4 00000024

77E31EBB 000075D0 0012E968 77E2C1CA 00533288 00000005 77F44A64 020107C3

00000433 00000011 00000000 0012EE64 0012E988 77E3158F 77BA2118 77BA1A60

00000000 00000050 0012E9CC 7788C167 0012EA3A 00000052 77B40000 77BA227E

77BA2118 0012EA38 00000001 00000000 77B400D0 0012E99C 00132770 0012EA90

00000001 0012E9DC 778ABDB6 77B40000 00000000 0012EAA0 7788DB62 77B40000

0012EA3A 0012EA00 0012EA7C 0012EA3A 7788DC33 778CE748 7788DBE0 0044C75C

0044C74C 0000FFFF 7FFDE000 00428BB6 7FFDE000 0000000D 000000FF 0012EBB8

00227160 00227170 0012EC00 0012EA38 00000F8E 7FFDEC12 C0000139 001326C0

61540000 00000006 00000007 69646E49 74636572 003B08F4 003B091C 778B7E64

77881338 00000004 00000000 77E0B48C 00000000 0012EAC4 77E0B515 00000002

0012FE1C 00000028 00040234 00000000 0012EB00 00447928 00000024 00000000

00000000 00000000 00000000 00000000 00000000 0012EA3C 0012EA4C 00000002

00000000 00000000 00000000 0012EAE4 77E0B735 00040234 0012EB00 00447928

00000024 00000000 01010101 0012FB24 00429E7D 00040234 0012EB00 00447928

00000024 0012FE1C 006F0044 00790020 0075006F 00720020 00610065 006C006C

00200079 00610077 0074006E 00740020 0020006F 00780065 00740069 00B50020

006F0054 00720072 006E0065 003F0074 00120000 00000001 00000003 00000FA0

00000001 00000001 0012EB88 77E29DCB 00020036 0000004A 00040234 0012EF68

00000003 00000FA0 0012EF78 00000000 0012EF7C 7D007A78 00020036 0000004A

00040234 0012EF68 00000003 00000FA0 0012EF78 0012F350 0012FE1C 00000000

34753423 00000001 000003A8 00040234 00000000 00000007 00008001 000F02AD

005400B5 0072006F 00650072 0074006E 00310020 0037002E 0037002E 000A000D

00280031 00290031 00640020 0077006F 006C006E 0061006F 00690064 0067006E

System information:

Windows version 5.0 2195 Service Pack 4

And also my hijackthis log:

Logfile of HijackThis v1.99.1

Scan saved at 11:07:48, on 17.02.2008

Platform: Windows 2000 SP4 (WinNT 5.00.2195)

MSIE: Internet Explorer v5.00 SP1 (5.00.2920.0000)

Running processes:

C:\WINNT\System32\smss.exe

C:\WINNT\system32\winlogon.exe

C:\WINNT\system32\services.exe

C:\WINNT\system32\lsass.exe

C:\WINNT\system32\Ati2evxx.exe

C:\WINNT\system32\svchost.exe

C:\WINNT\system32\spoolsv.exe

C:\WINNT\system32\E_S00RP1.EXE

C:\WINNT\System32\svchost.exe

C:\WINNT\system32\hidserv.exe

C:\WINNT\system32\stisvc.exe

C:\WINNT\System32\WBEM\WinMgmt.exe

C:\WINNT\Explorer.EXE

C:\Programme\OpenOffice.org 2.2\program\soffice.exe

C:\Programme\OpenOffice.org 2.2\program\soffice.BIN

C:\Programme\totalcmd\TOTALCMD.EXE

C:\Programme\Mozilla Firefox\firefox.exe

C:\Programme\Mozilla Thunderbird\thunderbird.exe

G:\Programme\antivirus\hijackthis_199\HijackThis.exe

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll

O4 - HKLM\..\Run: [synchronization Manager] mobsync.exe /logon

O4 - Startup: Adobe Gamma.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Startup: OpenOffice.org 2.2.lnk = C:\Programme\OpenOffice.org 2.2\program\quickstart.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programme\Java\jre1.6.0_01\bin\ssv.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Programme\Gemeinsame Dateien\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Verwaltungsdienst für die Verwaltung logischer Datenträger (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe

best regards

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Google indicates that it's an Epson printer monitor.

http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

Can you install the debugging tools for Windows (and making sure dbghelp.dll is in %systemroot%\system32 afterwards)? That type of crash dump is kinda useless to the devs.

Also, get/run Process Explorer from sysinternals.com, click on the µTorrent process, Ctrl+D, then Ctrl+S. After you save the file, open it and copy/paste the contents here.

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