hotmilne Posted February 18, 2008 Report Share Posted February 18, 2008 uTorrent keeps crashing and dropping the inet connection - anything I can do about this - I don't know what to do about the yellow triangle but it won't go away. Any help much appreciated.Thanks/g Link to comment Share on other sites More sharing options...
Ultima Posted February 18, 2008 Report Share Posted February 18, 2008 First link in my signature regarding interrupted connections. Additionally, check the section about providing us with more information (at the bottom of the thread). We'll need a Process Explorer and HijackThis log. Link to comment Share on other sites More sharing options...
jewelisheaven Posted February 18, 2008 Report Share Posted February 18, 2008 For the Process Explorer log please be sure to enable DLL mode before saving. The following process will do that: open procexp.exe, Ctrl-L, Ctrl-D, click utorrent.exe, Ctrl-A. And you just copy-paste those logfiles into a post below Link to comment Share on other sites More sharing options...
hotmilne Posted February 18, 2008 Author Report Share Posted February 18, 2008 I don't know how to do this - First link in my signature regarding interrupted connections.Can't find the log files I've just created with your instructions Do you happen to know where they would be?..Thanks Link to comment Share on other sites More sharing options...
Ultima Posted February 18, 2008 Report Share Posted February 18, 2008 http://forum.utorrent.com/viewtopic.php?id=15992The Process Explorer log is wherever you saved it at. We can't know -- only you can. Save it onto the desktop next time. As for HijackThis, you don't need to know; it automatically opens the log after you scan anyway, so just copy the log that shows up. Link to comment Share on other sites More sharing options...
hotmilne Posted February 19, 2008 Author Report Share Posted February 19, 2008 Process PID CPU Description Company NameSystem Idle Process 0 100.00 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 640 Windows NT Session Manager Microsoft Corporation csrss.exe 708 Client Server Runtime Process Microsoft Corporation winlogon.exe 732 Windows NT Logon Application Microsoft Corporation services.exe 776 Services and Controller app Microsoft Corporation svchost.exe 964 Generic Host Process for Win32 Services Microsoft Corporation CTxfispi.exe 1900 SPI (Creative X-Fi Module) Creative Technology Ltd rapimgr.exe 568 ActiveSync RAPI Manager Microsoft Corporation svchost.exe 1052 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1148 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1184 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1260 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1392 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 1664 Spooler SubSystem App Microsoft Corporation a2service.exe 1444 a-squared Service Emsi Software GmbH CTSVCCDA.EXE 1500 Creative Service for CDROM Access Creative Technology Ltd GoogleUpdaterService.exe 1548 gusvc Google mdm.exe 1600 Machine Debug Manager Microsoft Corporation nvsvc32.exe 1804 NVIDIA Driver Helper Service, Version 169.21 NVIDIA Corporation oodag.exe 2136 O&O Defrag Agent O&O Software GmbH xcommsvr.exe 2296 BitDefender Communicator Server SOFTWIN S.R.L bdss.exe 2364 livesrv.exe 2392 BitDefender Security Service SOFTWIN S.R.L. vsserv.exe 2612 BitDefender Security Service SOFTWIN S.R.L. svchost.exe 2640 Generic Host Process for Win32 Services Microsoft Corporation alg.exe 3236 Application Layer Gateway Service Microsoft Corporation lsass.exe 796 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 1676 Windows Explorer Microsoft Corporation SansaDispatch.exe 1812 Sansa Dispatcher SanDisk Corporation CtHelper.exe 1836 CtHelper Application Creative Technology Ltd Ctxfihlp.exe 1848 CTXfiHlp MFC Application Creative Technology Ltd SM1bg.exe 1856 Cypress USB Mass Storage Driver Background Application Cypress Semiconductor bdmcon.exe 1908 BitDefender Management Console SOFTWIN S.R.L. bdagent.exe 1916 BDAgent Application SOFTWIN S.R.L. rundll32.exe 1924 Run a DLL as an App Microsoft Corporation CTDVDDET.exe 1936 CTDVDDET Creative Technology Ltd DLLML.exe 1948 DLL Module Loader Creative Technology Ltd. VolPanel.exe 1964 VolPanel.exe Creative Technology Ltd DrgToDsc.exe 2028 Drag To Disc Application Sonic Solutions LCDMon.exe 128 Logitech LCD Manager Logitech Inc. LCDClock.exe 212 Logitech G-series LCD Clock Logitech Inc. jusched.exe 164 Java Platform SE binary Sun Microsystems, Inc. ctfmon.exe 280 CTF Loader Microsoft Corporation wcescomm.exe 300 ActiveSync Connection Manager Microsoft Corporation CTDetect.exe 436 Creative MediaSource Detector Creative Technology Ltd LogitechDesktopMessenger.exe 464 Logitech Desktop Messenger Logitech Inc. NkbMonitor.exe 492 PictureProject Monitor Nikon Corporation procexp.exe 3340 Sysinternals Process Explorer Sysinternals uTorrent.exe 1336 firefox.exe 648 Firefox Mozilla CorporationHijack ThisLogfile of Trend Micro HijackThis v2.0.2Scan saved at 16:26, on 2008-02-18Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exeC:\WINDOWS\system32\CTHELPER.EXEC:\WINDOWS\system32\CTXFIHLP.EXEC:\WINDOWS\SM1BG.EXEC:\WINDOWS\SYSTEM32\CTXFISPI.EXEC:\Program Files\Softwin\BitDefender10\bdmcon.exeC:\Program Files\Softwin\BitDefender10\bdagent.exeC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXEC:\Program Files\Creative\Shared Files\Module Loader\DLLML.exeC:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exeC:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exeC:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exeC:\Program Files\Java\jre1.6.0_04\bin\jusched.exeC:\Program Files\Common Files\Logitech\LCD Manager\Applets\LCDClock.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Microsoft ActiveSync\wcescomm.exeC:\Program Files\Creative\MediaSource\Detector\CTDetect.exeC:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exeC:\Program Files\Nikon\PictureProject\NkbMonitor.exeC:\PROGRA~1\MICROS~4\rapimgr.exeC:\Program Files\a-squared Free\a2service.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\oodag.exeC:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exeC:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exeC:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exeC:\Program Files\Softwin\BitDefender10\vsserv.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Microsoft Office\Office12\OUTLOOK.EXEC:\PROGRA~1\MOZILL~1\FIREFOX.EXEC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by SHAW InternetO2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dllO4 - HKLM\..\Run: [sansaDispatch] "C:\Program Files\SanDisk\Sansa Updater\SansaDispatch.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [Launch LGDCore] "C:\Program Files\Common Files\Logitech\G-series Software\LGDCore.exe" /SHOWHIDEO4 - HKLM\..\Run: [CTHelper] CTHELPER.EXEO4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXEO4 - HKLM\..\Run: [sM1BG] C:\WINDOWS\SM1BG.EXEO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [bDMCon] "C:\Program Files\Softwin\BitDefender10\bdmcon.exe" /regO4 - HKLM\..\Run: [bDAgent] "C:\Program Files\Softwin\BitDefender10\bdagent.exe"O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\Sound Blaster X-Fi\DVDAudio\CTDVDDET.EXE"O4 - HKLM\..\Run: [RCSystem] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" RCSystem * -StartupO4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanel.exe" /rO4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXEO4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"O4 - HKLM\..\Run: [Launch LCDMon] "C:\Program Files\Common Files\Logitech\LCD Manager\lcdmon.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -kO4 - HKCU\..\Run: [uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /SO4 - HKCU\..\Run: [skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimizedO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"O4 - HKCU\..\Run: [Creative Detector] "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /RO4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exeO4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXEO4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dllO9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dllO9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dllO9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~4\INetRepl.dllO9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dllO16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1202924971968O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1189384162625O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cabO16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecure.com/easy_install/_activex/en-US/TSEasyInstallX.CABO16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cabO18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO18 - Filter hijack: text/html - (no CLSID) - (no file)O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dllO23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - C:\Program Files\a-squared Free\a2service.exeO23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exeO23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXEO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: BitDefender Desktop Update Service (LIVESRV) - SOFTWIN S.R.L. - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exeO23 - Service: PsExec (PSEXESVC) - Unknown owner - C:\WINDOWS\PSEXESVC.EXE (file missing)O23 - Service: BitDefender Virus Shield (VSSERV) - SOFTWIN S.R.L. - C:\Program Files\Softwin\BitDefender10\vsserv.exeO23 - Service: BitDefender Communicator (XCOMM) - SOFTWIN S.R.L - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe--End of file - 10612 bytes Link to comment Share on other sites More sharing options...
Ultima Posted February 19, 2008 Report Share Posted February 19, 2008 BitDefender has been known to cause problems with µTorrent. Link to comment Share on other sites More sharing options...
hotmilne Posted February 19, 2008 Author Report Share Posted February 19, 2008 Thanks. Same thing happens when Bitdefender is uninstalled. See anything else? How do I get rid of the yellow triangle? Link to comment Share on other sites More sharing options...
Ultima Posted February 19, 2008 Report Share Posted February 19, 2008 Hm. If you don't mind, could you grab another Process Explorer log, this time taking this into account:For the Process Explorer log please be sure to enable DLL mode before saving. The following process will do that: open procexp.exe, Ctrl-L, Ctrl-D, click utorrent.exe, Ctrl-A. And you just copy-paste those logfiles into a post belowAdditionally, if there are crash dumps in the utorrent.exe executable and/or the Start > Run > %appdata%\uTorrent directory, can you upload them somewhere (like savefile.com or savefile.com) and post the links here? Link to comment Share on other sites More sharing options...
jewelisheaven Posted February 19, 2008 Report Share Posted February 19, 2008 please not zshare. They recommend mediafire.com instead zshare imposes waits, which are... undesirable Link to comment Share on other sites More sharing options...
Firon Posted February 19, 2008 Report Share Posted February 19, 2008 Read this, try the stuff there, and give the other info it asks for if none of it helps. http://forum.utorrent.com/viewtopic.php?id=15992#p258231 Link to comment Share on other sites More sharing options...
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