Error: Access is denied

ya_serious · February 29, 2008

Hello, Im new to using utorrent and im not very computer literate.

I have been using Azureus with no problems, and was told to use utorrent for better speeds and less system hogging.

I have downloaded a few torrents using utorrent fine.

But now im getting an error message "Error: Access is denied" when trying to download certain torrents (not everyone i d/l).

I read the help topics and i dont have google or msn toolbars installed.

I dont understand how to "turn off diskio.flush_files". Can someone please explain this to me?

Also I am running nero burning software, tho im not too sure if i have nero scout.

And help on finding out or how to uninstall scout?

Thank you.

jewelisheaven · February 29, 2008

Are you using any sort of media indexer? Like Roxio or Nero Scout or Windows Media Player or iTunes? Are you using a search indexer like Google Desktop, Windows Search, or the like? If you provide the HiJackThis log requested in the How-To someone can tell you exactly what's going on stopping you from downloading

Something to note before that.. are all of your files coming up like that, for example OpenOffice Torrents?

donski · February 29, 2008

Sorry Ya-serious, no advice from me, i'm actually having the exact same problem.

Jewelisheaven, thanks for replying to ya-serious, but could please expand on where I could find (or what is) the HiJackThis log and the how-To? Computer numfy I'm afraid.

jewelisheaven · February 29, 2008

See below what I type. That is the signature. I keep all sorts of nice things down there. Notice how "How-To" looks the same as a link there

If you want to paste the logs that will help, open that link and then search for "hijack" to skip right to it. Truthfully you should read through the whole thing, as it likely has things which can help you... but first off lets get your torrents running > 5 minutes at a time eh>?

ya_serious · February 29, 2008

I dont understand any of that, any help would be great thank you.

To answer you question, No, not all the torrents i d/l are coming up with that error message.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 2:20:31 AM, on 3/1/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Eset\nod32krn.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Eset\nod32kui.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe

C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\Program Files\Sierra Entertainment\FEAR Perseus Mandate\Launcher.exe

C:\Program Files\PokerStars\PokerStars.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe

C:\Program Files\iTunes\iTunes.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\PROGRA~1\MOZILL~1\FIREFOX.EXE

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O1 - Hosts: 66.98.148.65 auto.search.msn.com

O1 - Hosts: 66.98.148.65 auto.search.msn.es

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - HKLM\..\Run: [NvCplDaemon] "RUNDLL32.EXE" C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] "nwiz.exe" /install

O4 - HKLM\..\Run: [NvMediaCenter] "RUNDLL32.EXE" C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

O4 - HKLM\..\Run: [NSLauncher] "C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe" /startup

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"

O4 - Global Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-AU/a-UNO1/GAME_UNO1.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{34BC98D2-63A2-478C-B588-07829369347A}: NameServer = 203.12.160.35,203.12.160.36

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: ICF - Unknown owner - C:\WINDOWS\system32\svchost.exe:exe.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: ServiceLayer - Nokia. - C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

--

End of file - 5493 bytes

jewelisheaven · February 29, 2008

Hmm I see a few flags here: O23 - Service: ICF - Unknown owner - C:\WINDOWS\system32\svchost.exe:exe.exe <--- Not Windows Service, bad bad software.

Additionally your MOD32 may have IMON enabled. Please try adding it to the exceptions list, or turn off temporarily to see if that solves the problem. Since you know what types of files that suffer this behaviour...

I'm not sure if any of those Nokia services would be interfering.. do you know what they do?

ya_serious · March 4, 2008

I have uninstalled nero and turned MOD32 off. and still no luck.

To answer your question jewelisheaven, im not too sure about the nokia services.. I only use it to put music on my phone so i dont see how it could effect it.

"I dont understand how to "turn off diskio.flush_files". Can someone please explain this to me?"

Can turning this off what ever it is help me?

"Are you using any sort of media indexer? Like Roxio or Nero Scout or Windows Media Player or iTunes?"

I am using itunes, but i dont know what a media indexer is?

Ultima · March 5, 2008

Can you post a more current process list now that you've uninstalled Nero?

ya_serious · March 5, 2008

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:55:04 PM, on 3/5/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\ALCWZRD.EXE

C:\Program Files\Eset\nod32kui.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\Program Files\Nokia\Nokia Software Launcher\NSLauncher.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Eset\nod32krn.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\PCSuite\Services\ServiceLayer.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\MSN Messenger\usnsvc.exe

C:\WINDOWS\system32\wuauclt.exe