jtmilitary1 Posted March 8, 2008 Report Share Posted March 8, 2008 whenever i use utorrent and start to download a file, after like 2 hours or 1 hour my whole computer crashes. Utorrent stops responding and whenever i click on an .exe file to run something it says, "Windows cannot access the specified device, path, or file" can some1 help me plz. thanks Link to comment Share on other sites More sharing options...
Ultima Posted March 9, 2008 Report Share Posted March 9, 2008 Get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here. Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 9, 2008 Author Report Share Posted March 9, 2008 Process PID CPU Description Company NameSystem Idle Process 0 99.23 Interrupts n/a Hardware Interrupts DPCs n/a 0.38 Deferred Procedure Calls System 4 smss.exe 816 Windows NT Session Manager Microsoft Corporation csrss.exe 908 Client Server Runtime Process Microsoft Corporation winlogon.exe 932 Windows NT Logon Application Microsoft Corporation services.exe 976 Services and Controller app Microsoft Corporation svchost.exe 1152 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1256 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1504 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1720 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1868 Generic Host Process for Win32 Services Microsoft Corporation vsmon.exe 1928 TrueVector Service Zone Labs, LLC ScanningProcess.exe 772 ScanningProcess.exe 1612 ScanningProcess.exe 1684 ScanningProcess.exe 1768 spoolsv.exe 856 Spooler SubSystem App Microsoft Corporation MDM.EXE 596 Machine Debug Manager Microsoft Corporation PnkBstrA.exe 1668 alg.exe 200 Application Layer Gateway Service Microsoft Corporation svchost.exe 2648 Generic Host Process for Win32 Services Microsoft Corporation lsass.exe 988 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 336 Windows Explorer Microsoft Corporation smax4pnp.exe 2208 SMax4PNP Analog Devices, Inc. SMax4.exe 2388 Audio Control Panel Analog Devices, Inc. zlclient.exe 2744 ZoneAlarm Client Zone Labs, LLC uTorrent.exe 3012 firefox.exe 2856 Firefox Mozilla Corporation procexp.exe 3884 0.38 Sysinternals Process Explorer Sysinternals - www.sysinternals.com taskmgr.exe 2452 Windows TaskManager Microsoft CorporationProcess: uTorrent.exe Pid: 3012Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180appHelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.2180ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000c_936.nls CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0258COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2180comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.0258CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.2180CRYPTUI.dll Microsoft Trust UI Provider Microsoft Corporation 5.131.2600.2180ctype.nls DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2180GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.2180hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.2180Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2180kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.2180locale.nls MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.2180msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2180ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2180oleaut32.dll Microsoft Corporation 5.01.2600.2180R00000000000c.clb rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2180RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2180rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.2180SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.2180shdocvw.dll Shell Doc Object and Control Library Microsoft Corporation 6.00.2900.2180SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.2180SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.2180sortkey.nls sorttbls.nls unicode.nls urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 6.00.2900.2180USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.2180uTorrent.exe uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2180VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180WININET.dll Internet Extensions for Win32 Microsoft Corporation 6.00.2900.2180winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180WINTRUST.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180 Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 9, 2008 Report Share Posted March 9, 2008 Could be your SMAX audio program.. but more likely is truevector from ZA. . . I would also run HiJackThis and post it here (covered in the How-To link below) as it sounds like you may also have crap/mal-ware installed :/ Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 9, 2008 Author Report Share Posted March 9, 2008 k, thanxi'm pretty sure its not ZA though cuz i let utorrent bypass all the ZA stuffi'll check with hijackthis Link to comment Share on other sites More sharing options...
Switeck Posted March 9, 2008 Report Share Posted March 9, 2008 The only way to bypass the ZA stuff is to completely uninstall it ...and it wouldn't hurt to follow up with a registry cleaner and disk cleaner to be sure! Link to comment Share on other sites More sharing options...
Ultima Posted March 9, 2008 Report Share Posted March 9, 2008 Uh, before you go ahead and do that, make sure you're not downloading the file to a path that's too long -- Windows has a path length limit of 255 characters. Basically, try saving the file to a place closer to the drive root, like C:\. Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 10, 2008 Author Report Share Posted March 10, 2008 i started to save it to c:/dl but it still crashes. I then uninstalled ZA and it still crashes.....FYI i run quad core with win xphope tat might help somehow Link to comment Share on other sites More sharing options...
Ultima Posted March 10, 2008 Report Share Posted March 10, 2008 Well, ignoring the crash for now, does the file access issue continue to occur with the paths set closer to the drive root?Also, can you post an updated process list? Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 10, 2008 Author Report Share Posted March 10, 2008 yea, it still continuesProcess PID CPU Description Company NameSystem Idle Process 0 98.85 Interrupts n/a Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 smss.exe 816 Windows NT Session Manager Microsoft Corporation csrss.exe 908 Client Server Runtime Process Microsoft Corporation winlogon.exe 932 Windows NT Logon Application Microsoft Corporation services.exe 976 Services and Controller app Microsoft Corporation svchost.exe 1164 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1264 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1512 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1728 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1868 Generic Host Process for Win32 Services Microsoft Corporation spoolsv.exe 864 Spooler SubSystem App Microsoft Corporation MDM.EXE 200 Machine Debug Manager Microsoft Corporation NBService.exe 292 Nero BackItUp Nero AG nvsvc32.exe 620 NVIDIA Driver Helper Service, Version 169.21 NVIDIA Corporation PnkBstrA.exe 1304 PnkBstrB.exe 1324 alg.exe 1568 Application Layer Gateway Service Microsoft Corporation lsass.exe 988 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 348 Windows Explorer Microsoft Corporation smax4pnp.exe 2220 SMax4PNP Analog Devices, Inc. SMax4.exe 2564 Audio Control Panel Analog Devices, Inc. zlclient.exe 2628 ZoneAlarm Client Zone Labs, LLC mantispm.exe 2900 Spam Filter rundll32.exe 2644 Run a DLL as an App Microsoft Corporation ctfmon.exe 2684 CTF Loader Microsoft Corporation firefox.exe 2984 Firefox Mozilla Corporation uTorrent.exe 2052 aim6.exe 3108 AIM AOL LLC aolsoftware.exe 464 AOL AOL LLC procexp.exe 1500 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.comProcess: uTorrent.exe Pid: 2052Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000c_936.nls CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0258COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2180comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.0258ctype.nls DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2180GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.2180hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2180kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.2180locale.nls mlfhook.dll Spam Filter Hook 5.00.0006.8903MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.2180mslbui.dll LangageBar Add In Microsoft Corporation 5.01.2600.2180msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2180ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2180oleaut32.dll Microsoft Corporation 5.01.2600.2180R00000000000c.clb rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2180RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2180rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.2180SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.2180SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.2180sortkey.nls sorttbls.nls unicode.nls USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.2180uTorrent.exe uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2180VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180 Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 10, 2008 Report Share Posted March 10, 2008 mlfhook.dll Spam Filter Hook 5.00.0006.8903 <-- looks to be related to ZA . . . Turn it off to see if the crashing stops. Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 11, 2008 Author Report Share Posted March 11, 2008 i already uninstalled ZA though Link to comment Share on other sites More sharing options...
Ultima Posted March 11, 2008 Report Share Posted March 11, 2008 zlclient.exe 2628 ZoneAlarm Client Zone Labs, LLC mantispm.exe 2900 Spam Filter Apparently not. Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 11, 2008 Author Report Share Posted March 11, 2008 hmm, then how do i uninstall it, i already clicked it...... Link to comment Share on other sites More sharing options...
Ultima Posted March 11, 2008 Report Share Posted March 11, 2008 Reinstall ZA and try following these suggestions here. Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 11, 2008 Author Report Share Posted March 11, 2008 k, my comp stopped crashing now....hmm, stupid ZAbut now i need a firewall and antivirus tats good Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 11, 2008 Report Share Posted March 11, 2008 AVG is good. People have had success with Outpost and Comodo. Link to comment Share on other sites More sharing options...
jtmilitary1 Posted March 12, 2008 Author Report Share Posted March 12, 2008 heard of AVG but not the other 2 Link to comment Share on other sites More sharing options...
Ultima Posted March 13, 2008 Report Share Posted March 13, 2008 Comodo I can recommend without too much hesitation. It's free, but very powerful (maybe too powerful for the casual end user?). It's sometimes annoying to set things up properly with Comodo, but at the least, I've detailed a set of firewall rules here that worked well for me when I used Comodo.Outpost has been a mixed bag. It used to be good, but increasingly, I've been seeing many users complain about the occasional problems with it. YMMV with that one, I suppose. Link to comment Share on other sites More sharing options...
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