Fester629 Posted March 14, 2008 Report Share Posted March 14, 2008 I was using NOD32. I became aware of the issues, so I attempted to correct them (unsuccessfully). I gave up on NOD32 and decided to install avast instead. uTorrent is still crashing roughly twice every 3 days. I don't have any of the other programs that are mentioned in the sticky. Anyone have any suggestions? Link to comment Share on other sites More sharing options...
DreadWingKnight Posted March 14, 2008 Report Share Posted March 14, 2008 Hijackthis logProcess explorer process list with dll list for the uTorrent processcrashdump Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 14, 2008 Report Share Posted March 14, 2008 All of these processes are covered in Ultima's awesome How-To guide for troubleshooting (linked below for your convenience) Link to comment Share on other sites More sharing options...
Fester629 Posted March 14, 2008 Author Report Share Posted March 14, 2008 Ok, I browsed the How-To and didn't see anything about crashdump. I have the other two though. Hijackthis shows:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 4:39:35 PM, on 3/14/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\RUNDLL32.EXEC:\Program Files\ASUS\GamerOSD\GamerOSD.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\D-Link\RangeBooster G WUA-2340\AirPlusCFG.exeC:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exeC:\WINDOWS\system32\oodtray.exeC:\Program Files\Java\jre1.6.0_05\bin\jusched.exeC:\Program Files\Microsoft Office\Office12\GrooveMonitor.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\WINDOWS\ATKKBService.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\system32\nvsvc32.exeC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Spybot - Search & Destroy\TeaTimer.exeC:\WINDOWS\system32\oodag.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Last.fm\LastFMHelper.exeC:\Program Files\Alwil Software\Avast4\ashMaiSv.exeC:\Program Files\Alwil Software\Avast4\ashWebSv.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\uTorrent\utorrent.exeC:\Program Files\Windows Live\Messenger\msnmsgr.exeC:\Program Files\Windows Live\Messenger\usnsvc.exeC:\Documents and Settings\Mark\Desktop\HijackThis.exeO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLLO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [nwiz] nwiz.exe /installO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [GamerOSD] C:\Program Files\ASUS\GamerOSD\GamerOSD.exeO4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXEO4 - HKLM\..\Run: [skyTel] SkyTel.EXEO4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXEO4 - HKLM\..\Run: [D-Link RangeBooster G WUA-2340] C:\Program Files\D-Link\RangeBooster G WUA-2340\AirPlusCFG.exeO4 - HKLM\..\Run: [ANIWZCS2Service] C:\Program Files\ANI\ANIWZCS2 Service\WZCSLDR2.exeO4 - HKLM\..\Run: [OODefragTray] C:\WINDOWS\system32\oodtray.exeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeO4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exeO4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files\DAEMON Tools Pro\DTProAgent.exe"O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [steam] "C:\Program Files\Steam\Steam.exe" -silentO4 - Startup: Last.fm Helper.lnk = C:\Program Files\Last.fm\LastFMHelper.exeO9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO17 - HKLM\System\CCS\Services\Tcpip\..\{CE6FB43B-A75E-4980-BB39-E88EAC6CF151}: NameServer = 192.168.2.1O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLLO23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exeO23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exeO23 - Service: ATK Keyboard Service (ATKKeyboardService) - ASUSTeK COMPUTER INC. - C:\WINDOWS\ATKKBService.exeO23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exeO23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exeO23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exeO23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe--End of file - 6729 bytesThe Process Explorer list is:Process PID CPU Description Company NameSystem Idle Process 0 98.44 Interrupts n/a Hardware Interrupts DPCs n/a 1.56 Deferred Procedure Calls System 4 smss.exe 640 Windows NT Session Manager Microsoft Corporation csrss.exe 704 Client Server Runtime Process Microsoft Corporation winlogon.exe 944 Windows NT Logon Application Microsoft Corporation services.exe 988 Services and Controller app Microsoft Corporation svchost.exe 1168 Generic Host Process for Win32 Services Microsoft Corporation wmiprvse.exe 3440 WMI Microsoft Corporation svchost.exe 1216 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1256 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1380 Generic Host Process for Win32 Services Microsoft Corporation svchost.exe 1468 Generic Host Process for Win32 Services Microsoft Corporation aswUpdSv.exe 1692 avast! Antivirus updating service ALWIL Software ashServ.exe 1748 avast! antivirus service ALWIL Software spoolsv.exe 436 Spooler SubSystem App Microsoft Corporation AppleMobileDeviceService.exe 1644 Apple Mobile Device Service Apple, Inc. ATKKBService.exe 1484 ASUS Keyboard Service ASUSTeK COMPUTER INC. nvsvc32.exe 1948 NVIDIA Driver Helper Service, Version 97.94 NVIDIA Corporation oodag.exe 220 O&O Defrag Agent (Win32) O&O Software GmbH ashMaiSv.exe 2692 avast! e-Mail Scanner Service ALWIL Software ashWebSv.exe 2884 avast! Web Scanner ALWIL Software iPodService.exe 3056 iPodService Module Apple Inc. alg.exe 2004 Application Layer Gateway Service Microsoft Corporation usnsvc.exe 2536 Messenger Sharing USN Journal Reader Service Microsoft Corporation lsass.exe 1000 LSA Shell (Export Version) Microsoft Corporationexplorer.exe 124 Windows Explorer Microsoft Corporation rundll32.exe 864 Run a DLL as an App Microsoft Corporation GamerOSD.exe 872 ASUS GamerOSD ASUSTeK Computer Inc. RTHDCPL.exe 880 Realtek HD Audio Control Panel Realtek Semiconductor Corp. AirPlusCFG.exe 1336 D-Link Wireless LAN Monitor D-Link WZCSLDR2.exe 1364 ANIWZCS2 launcher for Windows. Alpha Networks Inc. oodtray.exe 1412 O&O Defrag TrayIcon (Win32) O&O Software GmbH jusched.exe 1560 Java Platform SE binary Sun Microsystems, Inc. GrooveMonitor.exe 1612 GrooveMonitor Utility Microsoft Corporation iTunesHelper.exe 1932 iTunesHelper Module Apple Inc. ashDisp.exe 1956 avast! service GUI component ALWIL Software firefox.exe 1968 Firefox Mozilla Corporation TeaTimer.exe 204 System settings protector Safer Networking Limited ctfmon.exe 268 CTF Loader Microsoft Corporation LastFMHelper.exe 1328 Last.fm Helper Last.fm utorrent.exe 1908 msnmsgr.exe 3568 Windows Live Messenger Microsoft Corporation procexp.exe 3776 Sysinternals Process Explorer Sysinternals - www.sysinternals.comProcess: utorrent.exe Pid: 1908Name Description Company Name VersionACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0308COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180COMRes.dll Microsoft Corporation 2001.12.4414.0258CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.2180ctype.nls DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938dssenh.dll Microsoft Enhanced DSS and Diffie-Hellman Cryptographic Provider Microsoft Corporation 5.01.2600.2133GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.3159hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.2180index.dat index.dat index.dat Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2912kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.3119locale.nls MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.2180MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.2180msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2976ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2726oleaut32.dll Microsoft Corporation 5.01.2600.3266rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938RASAPI32.DLL Remote Access API Microsoft Corporation 5.01.2600.2180rasman.dll Remote Access Connection Manager Microsoft Corporation 5.01.2600.2180RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.3173rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.2161rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180schannel.dll TLS / SSL Security Provider Microsoft Corporation 5.01.2600.3126Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.2180sensapi.dll SENS Connectivity API DLL Microsoft Corporation 5.01.2600.2180SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.2180SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.3241SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.3268sortkey.nls sorttbls.nls TAPI32.dll Microsoft® Windows Telephony API Client DLL Microsoft Corporation 5.01.2600.2180unicode.nls urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 6.00.2900.3268USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.3099USERENV.dll Userenv Microsoft Corporation 5.01.2600.2180utorrent.exe uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2180VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180wininet.dll Internet Extensions for Win32 Microsoft Corporation 6.00.2900.3268WINMM.dll MCI API DLL Microsoft Corporation 5.01.2600.2180winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.2180WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180wsock32.dll Windows Socket 32-Bit DLL Microsoft Corporation 5.01.2600.2180xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.01.2600.2180Hope this helps Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 14, 2008 Report Share Posted March 14, 2008 If you haven't already sent them in (using the dialog) or wish to link them with your setup, feel free to upload any .dmp files (compression works well to save time uploading) to mediafire.com and someone can look at them.I don't see anything obvious... then again I've never used your defragger or AV. Do you need that wireless monitor exe? I mean does it provide any essential function to keep the connection up. I recall someone turning it off and stopping random issues. Link to comment Share on other sites More sharing options...
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