Row1ey Posted March 30, 2008 Report Share Posted March 30, 2008 Just downloaded the newest utorrent (1.7.7.) and when downloading anything about 10 minutes in it displays the message "Torrent Error: The process cannot access the file because it is being used by another process." Which makes no sense to me seeing as utorrent is the only program running, any ideas? Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 30, 2008 Report Share Posted March 30, 2008 It's not necessarily theonly program trying to open the files. Do you run any search indexing software or media indexing software? If you don't know what that means go to Ultima's How-To for Troubleshooting and search for "HiJackThis" it'll be near the bottom. Copy-paste that logfile into the thread below so someone can look at it and help you out Link to comment Share on other sites More sharing options...
Row1ey Posted March 30, 2008 Author Report Share Posted March 30, 2008 Logfile of Trend Micro HijackThis v2.0.2Scan saved at 18:01:44, on 30/03/2008Platform: Windows Vista (WinNT 6.00.1904)MSIE: Internet Explorer v7.00 Boot mode: NormalRunning processes:c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exeC:\Program Files\McAfee\MPS\mpsevh.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exec:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Java\jre1.6.0\bin\jusched.exeC:\Program Files\ATI Technologies\ATI.ACE\CLI.EXEC:\Windows\System32\WLTRAY.EXEC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exeC:\Program Files\McAfee\MSK\mskagent.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\DellSupport\DSAgnt.exeC:\Program Files\MSN Messenger\msnmsgr.exeC:\Program Files\Kontiki\KHost.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\Digital Line Detect\DLG.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\WinZip\WZQKPICK.EXEC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exeC:\Program Files\ATI Technologies\ATI.ACE\CLI.exeC:\Program Files\ATI Technologies\ATI.ACE\CLI.exeC:\Users\Rowley\Program Files\uTorrent\uTorrent.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exe Link to comment Share on other sites More sharing options...
DreadWingKnight Posted March 30, 2008 Report Share Posted March 30, 2008 Roxio media indexer needs to die a long painful death. Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 30, 2008 Report Share Posted March 30, 2008 Unless you know why it's installed, uninstall the full roxio suite. Additionally GDS is listed on http://utorrent.com/faq.php#Incompatible_softwareThat's not a full logfile. After trying those two fixes, if there is still a problem you should provide the whole thing. Link to comment Share on other sites More sharing options...
Row1ey Posted March 31, 2008 Author Report Share Posted March 31, 2008 Running processes:c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exeC:\Program Files\McAfee\MPS\mpsevh.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exec:\PROGRA~1\mcafee.com\agent\mcagent.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Java\jre1.6.0\bin\jusched.exeC:\Program Files\ATI Technologies\ATI.ACE\CLI.EXEC:\Windows\System32\WLTRAY.EXEC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exeC:\Program Files\McAfee\MSK\mskagent.exeC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\DellSupport\DSAgnt.exeC:\Program Files\MSN Messenger\msnmsgr.exeC:\Program Files\Kontiki\KHost.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\Digital Line Detect\DLG.exeC:\Program Files\Dell\QuickSet\quickset.exeC:\Program Files\WinZip\WZQKPICK.EXEC:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exeC:\Program Files\ATI Technologies\ATI.ACE\CLI.exeC:\Program Files\ATI Technologies\ATI.ACE\CLI.exeC:\Users\Rowley\Program Files\uTorrent\uTorrent.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5070922R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=5070922R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer provided by DellR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dllO2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\Program Files\Java\jre1.6.0\bin\ssv.dllO2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptcl.dllO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dllO2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\Dell\BAE\BAE.dllO3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [ECenter] C:\Dell\E-Center\EULALauncher.exeO4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [sunJavaUpdateSched] "c:\Program Files\Java\jre1.6.0\bin\jusched.exe"O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"O4 - HKLM\..\Run: [sigmatelSysTrayApp] sttray.exeO4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\Windows\system32\WLTRAY.exeO4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -startO4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"O4 - HKLM\..\Run: [MskAgentexe] C:\Program Files\McAfee\MSK\MskAgent.exeO4 - HKLM\..\Run: [dscactivate] c:\dell\dsca.exe 3O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startupO4 - HKLM\..\Run: [4oD] "C:\Program Files\Kontiki\KHost.exe" -allO4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osbootO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startupO4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /backgroundO4 - HKCU\..\Run: [kdx] C:\Program Files\Kontiki\KHost.exe -allO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exeO4 - Global Startup: HallsLogon_Old_S.exeO4 - Global Startup: QuickSet.lnk = ?O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXEO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dllO9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\Program Files\Java\jre1.6.0\bin\npjpi160.dllO13 - Gopher Prefix: O16 - DPF: {D821DC4A-0814-435E-9820-661C543A4679} (CRLDownloadWrapper Class) - http://drmlicense.one.microsoft.com/crlupdate/en/crlocx.ocxO20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLLO23 - Service: McAfee Application Installer Cleanup (0317481206892450) (0317481206892450mcinstcleanup) - McAfee, Inc. - C:\Windows\TEMP\031748~1.EXEO23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exeO23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exeO23 - Service: McAfee E-mail Proxy (Emproxy) - McAfee, Inc. - C:\PROGRA~1\COMMON~1\McAfee\EmProxy\emproxy.exeO23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exeO23 - Service: McAfee HackerWatch Service - McAfee, Inc. - C:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exeO23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exeO23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exeO23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exeO23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exeO23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exeO23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeO23 - Service: McAfee Redirector Service (McRedirector) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exeO23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exeO23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exeO23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exeO23 - Service: McAfee Privacy Service (MPS9) - McAfee, Inc. - C:\PROGRA~1\McAfee\MPS\mps.exeO23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee Inc. - C:\Program Files\McAfee\MSK\MskSrver.exeO23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exeO23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exeO23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\STacSV.exeO23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exeO23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\Windows\System32\WLTRYSVC.EXEO23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exestill not working:( Link to comment Share on other sites More sharing options...
DreadWingKnight Posted March 31, 2008 Report Share Posted March 31, 2008 C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exeC:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exeO23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exeO23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exeRoxio needs to die, yet it's still alive. Link to comment Share on other sites More sharing options...
jewelisheaven Posted March 31, 2008 Report Share Posted March 31, 2008 Additionally GDS is on the incompatible software list. Link to comment Share on other sites More sharing options...
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