Unable to Download Torrent! Please help!

[effsixtyfour]

I'm new to uTorrent and keep getting the same error message. It's the "access is denied" message. Here's my Hijackthis! log, if someone could decipher it for me and tell me what to do I would appreciate it. Please help! I need this badly! Thanks!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:14:48 AM, on 4/6/2008

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16609)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE

C:\Program Files\Toshiba\ConfigFree\NDSTray.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe

C:\Windows\ehome\ehtray.exe

C:\Users\Derek\Program Files\DNA\btdna.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\Protector Suite QL\psqltray.exe

C:\Program Files\iTunes\iTunes.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceHelper.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\distnoted.exe

C:\Program Files\Synaptics\SynTP\SynToshiba.exe

C:\Program Files\Camera Assistant Software for Toshiba\CEC_MAIN.exe

C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.talti.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.toshibadirect.com/dpdstart

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.0\CoIEPlg.dll

O4 - HKLM\..\Run: [startCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe

O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe"

O4 - HKLM\..\Run: [PSQLLauncher] "C:\Program Files\Protector Suite QL\launcher.exe" /startup

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe

O4 - HKLM\..\Run: [smoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [bitTorrent DNA] "C:\Users\Derek\Program Files\DNA\btdna.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPAHelper.exe - Unknown owner - C:\Program Files\iPod Access for Windows\iPAHelper.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: pinger - Unknown owner - C:\TOSHIBA\IVP\ISM\pinger.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Swupdtmr - Unknown owner - c:\TOSHIBA\IVP\swupdate\swupdtmr.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~1\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA Bluetooth Service - TOSHIBA CORPORATION - C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--

End of file - 8213 bytes

[Firon]

Make sure that iTunes's Media Library isn't set to utorrent's download path.

[effsixtyfour]

That didn't work. Any other advice? I'm completely stumped but it went smoothly the first time.

[DreadWingKnight]

You able to watch something like unlocker to see what's indexing the files?

[effsixtyfour]

I don't have that. Where would I find one? I'm pretty sure iTunes isn't doing it. That's what I don't know how to find out is what is doing the indexing.

[GTHK]

I think he is talking about this, I usually just use Process Explorer and Ctrl+F to find locked files though. Anyway, use one of those, find out what program is locking your files when it happens.

[effsixtyfour]

I might be using them wrong but I tried both and they didn't work! I have absolutely no idea what to do. Is there any other way to see what's doing the indexing?

[GTHK]

I don't have experience with file unlocker, in Process Explorer, press Ctrl+F, and as soon as you can't access a file, type part of the name into PE and press enter. It should list all programs accessing it. Try the folder name too if the file name doesn't work, and be EXACT.