After exiting Utorrent it will not start again.

[blowjoe1]

Using latest stabe build after exiting Utorrent, it will not open again. If I restart the computer then run the installer it opens...(it doesnt actually "install"). It will stay open until I close it..Is there any logs anywhere that would give me some Idea where to go from here.

Here is what i've tried:

Add/Remove programs...does not work I click on the remove button..nothing happens

a manual removal, (deleted the u torrent folder), after doing this I can reinstall Utorrent (actually fully installing, it goes the new user wizard etc). It works for about an hour but then if I close the program I cannot open it again. The utorrent.exe is not running either, when I am unable to open it.

Please help!! Utorrent by far the best Torrent client, nothing even close. I really dont want to use Azuerus...but if no one h as any ideas what are some other good, light weight torrent clients?

Thanks

[GTHK]

Any incompatible crap? http://www.utorrent.com/faq.php#Incompatible_software

a) get HijackThis from trendsecure.com, run it, view the log, and post the contents here

get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here

[blowjoe1]

Do you want the PROCMON with utorrent running? I have to restart in order to do that as the issue now is that Utorrent.exe will not start.

No incompatible stuff...A side note is that I have used Utorrent successfully for about 6+ months and never had a problem. I have not installed any new software/hardware that I can think of....

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 6:20:00 PM, on 4/28/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.20733)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\LogMeIn\x86\RaMaint.exe

C:\Program Files\LogMeIn\x86\LogMeIn.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\WINDOWS\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\VMware\VMware Server\vmware-authd.exe

C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\vmnat.exe

C:\WINDOWS\system32\vmnetdhcp.exe

C:\WINDOWS\system32\Rundll32.exe

C:\Program Files\LogMeIn\x86\LogMeInSystray.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\SOUNDMAN.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Microsoft ActiveSync\wcescomm.exe

C:\Program Files\Common Files\Nero\Lib\NMBgMonitor.exe

C:\Program Files\Windows Media Player\WMPNSCFG.exe

C:\PROGRA~1\MICROS~2\rapimgr.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE

C:\Program Files\VMware\VMware Server\vmserverdWin32.exe

C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper

O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE

C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKCU\..\Run: [steam] "C:\Program Files\Steam\Steam.exe" -silent

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft

ActiveSync\wcescomm.exe"

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program

Files\Common Files\Nero\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL

SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK

SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default

user')

O4 - Global Startup: Logitech SetPoint.lnk = C:\Program

Files\Logitech\SetPoint\SetPoint.exe

O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} -

C:\PROGRA~1\MICROS~2\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} -

C:\PROGRA~1\MICROS~2\INetRepl.dll

O9 - Extra 'Tools' menuitem: Create Mobile Favorite... -

{2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MICROS~2\INetRepl.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}

- C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) -

http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab

O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program

Files\LogMeIn\x86\RaMaint.exe

O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common

Files\Nero\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation -

C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program

Files\VMware\VMware Server\vmware-authd.exe

O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. -

C:\WINDOWS\system32\vmnetdhcp.exe

O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. -

C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe

O23 - Service: VMware Registration Service (vmserverdWin32) - VMware, Inc. - C:\Program

Files\VMware\VMware Server\vmserverdWin32.exe

O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe

--

End of file - 6764 bytes

[GTHK]

Process Explorer, and uTorrent needs to be open and selected for it to work.

[blowjoe1]

Process PID CPU Description Company Name

System Idle Process 0 96.15

Interrupts n/a 1.54 Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 648 Windows NT Session Manager Microsoft Corporation

csrss.exe 700 Client Server Runtime Process Microsoft Corporation

winlogon.exe 724 Windows NT Logon Application Microsoft Corporation

services.exe 768 0.77 Services and Controller app Microsoft Corporation

svchost.exe 940 Generic Host Process for Win32 Services Microsoft Corporation

rapimgr.exe 2152 ActiveSync RAPI Manager Microsoft Corporation

NMIndexStoreSvr.exe 3816 Nero Home Nero AG

svchost.exe 1016 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1112 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1324 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1436 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 1600 Spooler SubSystem App Microsoft Corporation

svchost.exe 1840 Generic Host Process for Win32 Services Microsoft Corporation

ramaint.exe 1860 LogMeIn Maintenance Service LogMeIn, Inc.

LogMeIn.exe 1928 LogMeIn LogMeIn, Inc.

nvsvc32.exe 264 NVIDIA Driver Helper Service, Version 169.21 NVIDIA Corporation

PnkBstrA.exe 360

svchost.exe 444 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 560 Generic Host Process for Win32 Services Microsoft Corporation

vmware-authd.exe 544 VMware Authorization Service VMware, Inc.

vmount2.exe 1160 virtual disk mount service VMware, Inc.

vmnat.exe 1612 VMware NAT Service VMware, Inc.

vmnetdhcp.exe 1904 VMware VMnet DHCP service VMware, Inc.

wmpnetwk.exe 2008 Windows Media Player Network Sharing Service Microsoft Corporation

vmserverdWin32.exe 2984 VMware VirtualCenter Agent VMware, Inc.

NMIndexingService.exe 3752 Nero Home Nero AG

alg.exe 3832 Application Layer Gateway Service Microsoft Corporation

msiexec.exe 1008 Windows® installer Microsoft Corporation

lsass.exe 780 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 1408 Windows Explorer Microsoft Corporation

rundll32.exe 1320 Run a DLL as an App Microsoft Corporation

LogMeInSystray.exe 1336 LogMeIn Desktop Application LogMeIn, Inc.

rundll32.exe 548 Run a DLL as an App Microsoft Corporation

SoundMan.exe 1476 Realtek Sound Manager Realtek Semiconductor Corp.

ctfmon.exe 1780 CTF Loader Microsoft Corporation

wcescomm.exe 2000 ActiveSync Connection Manager Microsoft Corporation

NMBgMonitor.exe 1380 Nero Home Nero AG

wmpnscfg.exe 2060 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

SetPoint.exe 2292 Logitech SetPoint Event Manager (UNICODE) Logitech Inc.

KHALMNPR.exe 2392 Logitech KHAL Main Process Logitech Inc.

firefox.exe 3168 Firefox Mozilla Corporation

WinRAR.exe 476

procexp.exe 496 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

uTorrent.exe 420

mplayerc.exe 1292 1.54 Media Player Classic Gabest

Process: uTorrent.exe Pid: 420

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180

appHelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.2180

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0312

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.2982

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180

COMRes.dll Microsoft Corporation 2001.12.4414.0258

ctype.nls

DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.3316

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.3316

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180

ieframe.dll Internet Explorer Microsoft Corporation 7.00.6000.20733

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.00.6000.20733

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.2180

Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2912

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.3119

lgscroll.dll Logitech Scroll Enabler (UNICODE) Logitech Inc. 4.00.0121.0000

locale.nls

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.3147

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.2180

MSVCP80.dll Microsoft® C++ Runtime Library Microsoft Corporation 8.00.50727.1433

MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.00.50727.1433

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.3085

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.3175

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180

NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 5.01.2600.2180

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.3124

oleaut32.dll Microsoft Corporation 5.01.2600.3266

PSAPI.DLL Process Status Helper Microsoft Corporation 5.01.2600.2180

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.3173

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.2180

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.2938

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.3241

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.2995

sortkey.nls

sorttbls.nls

unicode.nls

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.00.6000.20733

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.3099

uTorrent.exe

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2845

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180

[GTHK]

And utorrent.exe doesn't appear in the process list once it's closed and you can't open it?

[blowjoe1]

correct..

I just discoverd this only happens with Peer Guardian running..

I started Utorrent.exe (by running the install package.....) and got it running. Shut it down and restarted it a couple times...worked fine.

Then I had utorrent running, started peerguardian, exited utorrent and could not open utorrent at all after that...weird eh?

So I just uninstalled peerguardian, deleted everything I could find..and will reinstall

Any alternatives to Peerguardian? I am under the impression its the only app out there

[GTHK]

Are you running any anti-virus/Internet-security..?

[blowjoe1]

Nope....I support Enterprise AV software and don't run anything on my own machine at home...

I did actually set up 2 Windows Scheduled tasks last month to run PeerGuardian and Utorrent at 10pm every night. I wonder if they are effecting it somehow.

Anyways I think I got it working, uninstalling Peer Guardian, deleting all entries in the Filesystem and Registry and reinstalling seemed to do the trick.

Thanks for the help.

[GTHK]

My only guesses are PnkBstrA.exe and the Logitech crap, everything else seems fine. You need PnkBstrA.exe to play a game though, I forgot what.. since you don't have a working setup, can you try the 1.8 Beta in the Announcements forum? I don't know what else to tell you, and if that plus closing those two things I mentioned does nothing, you'll have to wait for someone more experienced in software problems to come.

[blowjoe1]

Yah Punkbuster is need for Call of Duty 4 (among other games) and I need logitech installed to perform advanced key mapping configurations on my mouse...but I think possibly the Windows Scheduled tasks corrupted peer guardian somehow...

Thanks for looking at it with me.

[Firon]

Not likely to be Punkbuster or Logitech's stuff.

[Switeck]

Indexing services are KNOWN to cause uTorrent all kinds of grief.

This is the one in Nero:

NMIndexStoreSvr.exe 3816 Nero Home Nero AG

NMIndexingService.exe 3752 Nero Home Nero AG

[Firon]

Yeah, but they won't cause it to not start.

[jewelisheaven]

My first and only thought was LogMeIn... you'll have to use Process Monitor to check anything else ... errors for ex:

Ctrl-E before you exit uT, exit... then wait for it to disappear from Task Manager, then restart uT (or try to) and then after you're sure it's not going... stop (Ctrl-E) and view the log for "ERROR" messages.