trouble downloading torrents

[gatley13]

I was wondering if anyone had any suggestions to help my problem with downloading torrents with utorrent? when i place the torrent into utorrent it states that the torrent is downloading however it continues to remain at 0% and it immediately shows as inactive? any suggestions???

This just recently started and before this everything worked great.

[jewelisheaven]

Inactive means you're not transferring data. Are you getting a tracker status error (check General tab)? What about peer responses? Are you correctly forwarded so people can connect to you? Is this happening for all torrents? What happens with http://distribution.openoffice.org/p2p/ ?

[Switeck]

Are you already running too many torrents for your connection?

If so, uTorrent (if set correctly!) won't start new torrents till old ones finish.

[fatticus]

I think this is the same problem I am having.

[Switeck]

Stop some old seeding torrents then.

[gatley13]

This is happening when any torrent that I try to use. I try one torrent at a time. There are no other torrents that are seeding.

When I checked in the General Tab I noticed this:

Tracker Status: host name not found

DHT Status: not allowed

Also I am not sure of what you are wanting me to do with the http:/distribution.openoffice.org/p2p/

[jewelisheaven]

If you see hostname not found, that means DNS for the tracker is broke. To verify it and OTHER problems do not exist globally on your line, that's what the OOo torrent is for. You can use it to verify 1) speeds 2) connectivity and 3) DNS

Normal things which may mess with DNS include firewalls and stagnant servers in your connection properties. "Repair" the connection and/or check your router configuration page to see if they have changed.

[gatley13]

What do I need to do when I get to the OOo page from the above link??

Also I don't know if this means anything

In Network Connections-Advanced TCP/IP Settings is this

DNS server addresses in order of use

65.24.7.10

65.24.7.11

The only two boxes that are checked are

Append primary and connection specific DNS suffixes

Register this connection's addresses in DNS

[jewelisheaven]

Do those numbers match the numbers in your router setup?

Downloading the most recent (2.4.0 english) torrent and start it. This swarm is always-on and always-working.. and as such is a benchmark to test for issues.

[gatley13]

yes those match as far as I know?

where is the (2.4.0 english) torrent found?

I see magnet and metalink?

under metalink i see where it says 2.4.0 english but when i click on it it sends me to another page that has a long file?

[jewelisheaven]

It's right there on the page.. you see the three drop downs.. you select version, language, os... What browser are you using? The page may not render correctly ><

[gatley13]

ok i downloaded the torrent OOo 2.4.0

Now what do you suggest???

[jewelisheaven]

Check to see if you get "hostname not found" for that torrent? Is there an ERROR in the Status column, or on General tab -> Tracker Status. Are you connecting to peers?

[gatley13]

Yes it does say "host name not found"

And for DHT Status it says: waiting for announce

Peers: 0 of 0 (0 in swarm)

What next?????

[jewelisheaven]

http://forum.utorrent.com/viewtopic.php?id=15992 You didn't mention your software firewall/filter/security suite you run.

Also did you "repair connection" in the connection properties from the system tray? That will update your DNS servers.

You may want to follow the procedure for "HiJackThis" and copy-paste the logfile into here.

[gatley13]

Windows XP, Windows Firewall, and Norton I think?

Here is the log file if I did it right?

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 3:04:37 PM, on 5/2/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

c:\Program Files\Norton Internet Security\ISSVC.exe

c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE

C:\WINDOWS\system32\ofps.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\WINDOWS\sm56hlpr.exe

C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

C:\Program Files\QuickTime\qttask.exe

C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

C:\WINDOWS\system32\wuauclt.exe

c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

C:\WINDOWS\ALCXMNTR.EXE

C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe

c:\windows\system\hpsysdrv.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\uTorrent\uTorrent.exe

c:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\WINDOWS\system32\calc.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\WINDOWS\system32\HPZipm12.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.exe

C:\Program Files\OpenOffice.org 2.4\program\soffice.BIN

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Windows Live Toolbar\msn_sl.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q405&bd=pavilion&pf=desktop&parm1=seconduser

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://as.starware.com/dp/search?x=wKX1ILEOi+Vh7AfA98Gm4Me69ZMbubcDsnJKz/X5Xzq5wR5wi3ozH0K837x5lOkNNxIKFedq06ExJzeX+wq0aJyD4cmv11vqGHA+GwPoozSdcqMZNSWYJnoQtNs04/+phsa0XDKGpeh4yPxNSI1POxNMNyBAurHTdEtcXD0wsWeJC8lzwx71GHM/GAMkLkAp

R3 - Default URLSearchHook is missing

O1 - Hosts: 69.253.151.209 idenupdate.motorola.com

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar5.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll

O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O2 - BHO: (no name) - {CA356D79-679B-4b4c-8E49-5AF97014F4C1} - C:\Program Files\Starware349\bin\Starware349.dll

O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll

O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar5.dll

O3 - Toolbar: Starware Horoscopes Toolbar - {D49E9D35-254C-4c6a-9D17-95018D228FF5} - C:\Program Files\Starware349\bin\Starware349.dll

O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll

O4 - HKLM\..\Run: [siSPower] Rundll32.exe SiSPower.dll,ModeAgent

O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe

O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [urlLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe

O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPwuSchd2.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_04\bin\jusched.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe

O4 - HKCU\..\Run: [bitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKUS\S-1-5-18\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe (User 'Default user')

O4 - Startup: HP Organize.lnk = ?

O4 - Startup: OpenOffice.org 2.4.lnk = C:\Program Files\OpenOffice.org 2.4\program\quickstart.exe

O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\9972322\Program\Updates from HP.exe

O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm

O8 - Extra context menu item: Add To HP Organize... - C:\PROGRA~1\HEWLET~1\HPORGA~1\bin/module.main/favorites\ie_add_to.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/229?06156e02e27b4a1788fd9493510718b6

O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-us\msntabres.dll.mui/230?06156e02e27b4a1788fd9493510718b6

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll

O9 - Extra button: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe (file missing)

O9 - Extra 'Tools' menuitem: EmpirePoker - {77E68763-4284-41d6-B7E7-B6E1F053A9E7} - C:\Program Files\EmpirePokerMaster\EmpirePoker\RunEPoker.exe (file missing)

O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)

O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.net\PartyPokerNet\RunPF.exe

O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.net\PartyPokerNet\RunPF.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O17 - HKLM\System\CCS\Services\Tcpip\..\{D410386F-7FDF-4624-B4C1-558296C62699}: NameServer = 65.24.7.10,65.24.7.11

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: ISSvc (ISSVC) - Symantec Corporation - c:\Program Files\Norton Internet Security\ISSVC.exe

O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: OmniForm Printer - Unknown owner - C:\WINDOWS\system32\ofps.exe

O23 - Service: SAVScan - Symantec Corporation - c:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

--

End of file - 12771 bytes

[jewelisheaven]

Indeed looks like you have NIS .. check out http://forum.utorrent.com/viewtopic.php?pid=166994#p166994

Also you should try running uT without that O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - c:\Program Files\Common Files\Symantec Shared\ccProxy.exe as I'm not sure if that could be it. You appear to like online poker

I got scared for a second O4 - HKLM\..\Run: [sMSERIAL] sm56hlpr.exe ... You run an analog modem in that thing? http://www.processlibrary.com/directory/files/sm56hlpr.exe/ says the process is for Motorola winmodems. . . but it doesn't explain the hosts change...69.253.151.209 is a comcast address? Why would motorola.com redirect so weird... you're still not saying something that's odd about your system :/

ping idenupdate.motorola.com

Pinging usa1.fweb.motorola.com [129.188.16.21] with 32 bytes of data:

Reply from 129.188.16.21: bytes=32 time=77ms TTL=231

Reply from 129.188.16.21: bytes=32 time=74ms TTL=231

Reply from 129.188.16.21: bytes=32 time=76ms TTL=231

Reply from 129.188.16.21: bytes=32 time=74ms TTL=231

Ping statistics for 129.188.16.21: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds: Minimum = 74ms, Maximum = 77ms, Average = 75ms

so ... it's broken

[gatley13]

The online poker is a thing of the past!!!! LOL

Anyways I think that I got something going here??

I noticed that I had µtorrent 1.7.5 so I removed it and downloaded µtorrent 1.7.7

I also returned my internet connections before I downloaded it.

I place a torrent into it and guess what, it is downloading!!!!!

Slowly however it is seeding and there are peers and everything.

So I think that I'm back in business now? I'm keeping my fingers crossed:)

Just maybe on last question,

How come when your downloading a torrent you can not see everything that is at the bottom of the screen in the general tab? At least it is that way for me?

Thanks for you help

[jewelisheaven]

Interesting about the suddenly working >< Doesn't help if it happens again though. perhaps the firewall needs a rule for the new uTorrent.exe?

Hmm, it's cut-off? Move your mouse to the "line" above the tabs, General, Peers, Pieces, Files, Speed, Logger... Click-drag it to resize it vertically