Utorrent will not download then hangs

vanamor · May 4, 2008

Sorry if this is covered elsewhere, but I have not found it. Have been using utorrent with no trouble for ages until recently. Several apps...including IR and utorrent started hanging and/or were closed by Windows. I decided to format the HDD and clean-install the OS, Vista Home Premium. Since reloading utorrent, on connection to a tracker...and there have been several...I get either "Connection closed by peer" or "timed out". These have been torrents with many seeds and peers. I tried to d/l Open Office, with the same result. assuming Vista firewall to be the prob, I closed it. Still the same message from OpenOffice tracker. Then utorrent startrd hanging and I have to close it through Task Manager. I briefly loaded another client, and it downloaded OK. (Negligible ups as port forward had not been setup. But at least, it did d/l.) As utorrent is,by far, my fave client, any advice you can give to make it work again would be great. Many thanks.

Firon · May 4, 2008

Post a HijackThis log.

jewelisheaven · May 4, 2008

Instructions are at http://forum.utorrent.com/viewtopic.php?id=15992

vanamor · May 4, 2008

Thanks Firon. Here it is.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:57:48 AM, on 5/05/2008

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16643)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\MimarSinan Rubber Ducky\RubberDucky.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Program Files\iolo\AntiVirus\ioloAV.exe

C:\Program Files\iolo\AntiVirus\iAVEmailScanner.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://optuszoo.ninemsn.com.au/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [iolo Startup] "C:\Program Files\iolo\Common\Lib\ioloLManager.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [MimarSinan Rubber Ducky] "C:\Program Files\MimarSinan Rubber Ducky\RubberDucky.exe"

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll

O10 - Unknown file in Winsock LSP: c:\windows\system32\iavlsp.dll

O13 - Gopher Prefix:

O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} -

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.vista.exe

O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe

O23 - Service: iolo Product Update Service (ioloProductUpdate) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe

O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe

O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe

--

End of file - 4256 bytes

jewelisheaven · May 4, 2008

Some people just have troubles with iolo. Can you try uninstalling it and then installing only parts of it? I'd think it wouldn't need multiple "ioloServiceManager.exe" services though :/ Maybe you only need to turn off some services (Start->run->services.msc)

Firon · May 5, 2008

Yeah, it's likely iolo's fault. Someone else had the same problem.

vanamor · May 5, 2008

Guys...thanks for your help, but I doubt if this is the prob! I uninstalled iolo AV and the problem persisted. I rebooted into safe mode with networking, tried to d/l OpenOffice, after a few seconds got the 'Connection closed by peer' message and utorrent hung. Had to get into Task Manager to close it. All this in safe mode! This problem started before I loaded iolo...was using AVG at the time. Have tried a different modem, with same result! Have formatted drive and reloaded OS, and am still getting this happening. I must mention, IE has been shutting down occasionally too!

Firon · May 5, 2008

Can you post a new HijackThis log?

vanamor · May 5, 2008

This is the latest...after the "safe mode fiasco" and uninstallaing iolo.