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Error: Element not found

bostone737

By bostone737
in Troubleshooting

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bostone737 Newbie

bostone737

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Hello, for the last few months I have been having an issue with utorrent. I keep getting the error message 'Error: Element not found'. I check the logger and it says 'readfile error' on the file I choose not to download. Because of this message I 'force re-check' the torrent file. When I do so the file always comes back around 99% finished. Why am I all of a sudden missing parts the files that I know were already completed. For example a movie I may have downloaded and already have watched but was still seeding now is incomplete somehow. This seems to mainly happen on torrents that have a few files and I choose not to download the whole lot of them. This is really starting to add up and hurt my ratios as my upload speed is only about 50 Kb/s.

I checked the FAQs and bt.compact_allocation is already set to False, so I believe that means it's off (forgive my ignorance on that if it is obvious). I only turned up 1 result when searched for 'Error Element not found' and it may something similar to my situation although that thread went unsolved.

I am on WindowsXP and use Sygate Firewall and Nod32 Anti virus. My version of utorrent is 1.7.5, and has been before this issue had started. I am suspicious of Sygate Firewall or the Nod32 doing file checks or something, but I haven't figured out any settings that have fixed the problem. And I have had both of them and utorrent running cohesively in the past. The search results for 'Sygate firewall' and 'Nod32' are fairly large and weaving through all them posts may be a little tedious.

Any help with this would be greatly appreciated. And I thank you in advance.

Cheers

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bostone737 Newbie

bostone737

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Well that is obviously not the answers I wanted to hear but if thats what it is then I better start backing stuff up. :(

BTW, Call me a Noob, but why does the file, at one point I have already used, watched, or opened without an issue, all of a sudden because missing elements to it when utorrent reads it? Why does say Winrar, VCL, or opening an .exe per say, not have the same effect? Again call me Noob if you want, I am curious. And this only seems to happen to torrents I do not fully download, meaning I elect to only download some parts and do not download others. If I download a torrent completely I do not seem to run into this issue.

I actually just had a similar event happen to me this morning. I fully downloaded a torrent file that included images and a video. I deleted all the images off my hard drive (but left the .dat file) and then in utorrent I choose all the images and selected 'do not download'. I did a 'Force re-check' and returned with similar results, showing the file 99.3% finish. Does that seem like the same thing? Or is something else going on too. :(

thanks again.. cheers!

Edit*

Actually just now had another similar problem. I received and error message 'Error: Incorrect function on a torrent, and checked the logger and it says 'WSAEnumNetworkEvents error (10038)' But I did a 'Force re-check' on the torrent and it came back fine, file was still 100% complete. Just figure I'd mention this if it had any relevance at all to my issue. If not, just disregard that. thanks again for any help.

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jewelisheaven Advanced Member

jewelisheaven

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Well if you create a case where you are missing data, this isn't unexpected. The partfile is needed for all cases where you don't download everything. After fully downloading anything and deleting files you need to start it again to get the extra at least 1 piece per skipped file to get back to 100%.

I don't know about WSAEnum.. did you change your Ctrl-P -> Advanced wsaevents option?

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bostone737 Newbie

bostone737

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Sorry, for my ignorance, What would the partfile have to do with anything as I kept the .dat file, and only deleted images and left a video. My noob-ness is really showing I know. :) And I haven't changed anything under my preferences at all other than say, upload and download connection limits. The wsaevents is set at 6, whatever that means.

I just had another error, 'Error: The handle is invalid' and logger gives me same thing, 'WSAEnumNetworkEvents error (10038)'. When I did a 'Force re-check' it came back 100% there.

I am getting lots of errors, But the WSAEvents errors stay 100% done after re-checks. This has got to be all related to either a corrupt hard drive, firewall, or anti virus, or something, but I think it's all the same thing.

Edit*

A side note, not sure if this is relevant. I am getting huuuuuuuuge .dat files. On a torrent that has images and videos, I download a few images, about 80mb worth. The total amount I downloaded was about 850mb. Is that normal? Or related maybe?

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PerArne Advanced Member

PerArne

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Don't think it is related but I had "elements not found" problems when downloading movie files (vob).

Everything was running fine and I then suddently got this message.

In my case the problem was caused by 2 torrents using the same download path.

Most such torrents specify the path as name of the movie but in this case both were saved to VIDEO_TS

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bostone737 Newbie

bostone737

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Firon:

"You aren't supposed to remove files from a torrent. That's why you get errors.

You may wanna uninstall the Sygate firewall for the winsock error."

I remove the files and make sure I adjust the download status to 'do not download'. Then I force re-check. Shouldn't that be ok?

And I am going to try a whole new Firewall all together. Is too bad, I really like this one.

------------------------------------------------------------------------------------

jewelisheaven:

"As said before, element not found occurs when data is expected to be there but it doesn't exist. It's possible that the duplicate save folder is to blame. In any event you should attempt to keep ALL multi-file torrents to separate folders to keep confusion to a minimum."

I'm not sure I follow you. If you mean keep all torrent folders that have the same name separate, then I do not have that problem, I find it rare I come across torrents with the same folder name.

And again. what confuses me is that all the data was ok at one point and was able to be read by whatever opens that file. Then after a hash check or whatever utorrent does to read it, the data suddenly becomes nonexistent?

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Oh well, I am actually trying to save all my data now, and am going to reboot windows clean, and start with a new firewall (which I am suspicious of) also. If anyone else has any new suggestions I am going to have a few days before everything is backed up. Again, thanks for your responses!

Cheers!

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jewelisheaven Advanced Member

jewelisheaven

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Unless you're still getting this error persistently nothing is wrong.

...there are two ways whereby a hash check is triggered automatically and one where you can always check the integrity of data. For the former, simply kill uT without letting it tidy things up. That will force a recheck of ALL running torrents when you start it up again. Also right click, advanced, set download location will force a recheck of your data the next time it is started. You can always right click force recheck if you want to check data.

But the point is: If you don't move the data you won't have this trouble unless you've got other problems already like dying hard drive or RAM.

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bostone737 Newbie

bostone737

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I am getting the error persistently lol

Between the magical missing data that only seems to disappears when utorrent reads it, and the .dat files that are 10x bigger than the files I downloaded, this is becoming a headache. I find myself having to upload 10x-15x my actual downloaded amount. Is this a common problem with utorrent? I saw on another site others talking about super huge .dat files in utorrent. Is that normal?

thanks

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jewelisheaven Advanced Member

jewelisheaven

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~XXXpartfile.dat is created when you skip files.

If you try to skip files with compact allocation enabled the partfile contains your data. That is why in 1.8 you can no longer do this. Either no longer skip files, or turn off compact allocation. Keep in mind also Vista has a limit to sparse files as well (ms knows about it).

In any case element not found can be caused by several things: rule out incompatible software, dying hardware, and data corruption ...

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  • 3 months later...
eskotus Newbie

eskotus

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I had this error after updating to 1.8 (build 11813). It occured only when downloading to a samba network share. Seems like I got it fixed by turning diskio.use_partfile off and bt.compact_allocation on. First download going on now.

Before the update everything was fine without tweaking.

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  • 5 weeks later...
emsadida Newbie

emsadida

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I'm having the same problem as the others on a network drive.

WindowsXP

UT 1.8 11813 - Default settings

SansDigital MobileNAS MN2L.

I am unable to download to the NAS. I can pull to local drives but anytime I'm sending to the NAS the E:Enf occurs. I can seed from the NAS without issue.

What ever you need me to do to figure this out is fine. I just want this resolved :)

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