Jump to content

Torrent Error


Yvonne

Recommended Posts

Hi,

I am hoping that someone can help me. I have just bought a new computer and had to re-install utorrent. Now that I have done this, I am having trouble. I am getting the following error message (i have tried unistalling utorrent and re-installing it but not luck) "The process cannot access the file because it is being used by another process".

Can someone please help me with this problem.

Thank you.

Yvonne

Link to comment
Share on other sites

Hello, Sorry I do not know how to post a hijackthis log. Can you please advsie me how I do this. I did however uninstall Roxio and this sems to have fixed the problem but I use Roxio and never had this trouble before with my old computer. It appears that I may still have a problem though as I am getting a yellow triangle instead of a green circle with a tick (which I had yesterday). Yesterday the port said it was open and today it is not. Please help.

Thank you.

Link to comment
Share on other sites

Thank you jewelisheaven but I am really new to all of this. Where do I fnd the "Read Me". I looked in the link in your reply but found nothing. Sorry. :-)

P/S

I think I may have found it :-) Can you please assist me further. Thanking you.

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 8:01:42 PM, on 10/06/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe

C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe

C:\Program Files\Brother\ControlCenter3\brccMCtl.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\CAPPActiveProtection.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Panasonic\LUMIXSimpleViewer\PhLeAutoRun.exe

C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

C:\WINDOWS\FSScrCtl.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\IoctlSvc.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ninemsn.com.au/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://au.yahoo.com/

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [skyTel] SkyTel.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"

O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe

O4 - HKLM\..\Run: [indexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe

O4 - HKLM\..\Run: [brMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN

O4 - HKLM\..\Run: [setDefPrt] C:\Program Files\Brother\Brmfl06a\BrStDvPt.exe

O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - Startup: Screen Saver Control.lnk = C:\WINDOWS\FSScrCtl.exe

O4 - Global Startup: LUMIX Simple Viewer.lnk = ?

O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1212293453531

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe

O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe

O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)

O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--

End of file - 9287 bytes

Link to comment
Share on other sites

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

Disable or uninstall this. It comes with Nero, if you use a the custom install option and install without Nero Scout all will probably be well.

Link to comment
Share on other sites

O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)

Looks like Roxio wasn't properly uninstalled...you probably need to remove that registry entry (using HijackThis!) too.

Link to comment
Share on other sites

Thank you all very much. I am really new to this so please be patient :-) Do I go back to hijack this and delete all of the O23s or only the ones relating to Nero/Roxio?? I purchased my version of Nero over the internet so I am not sure how to unistall the Nero Scout?? I thought I had deleted all of Roxio grrrr. On my last computer I had no trouble running both Nero and Roxio. New computer, new dramas LOL. Thank you once again. I await your further instructions:-)

Link to comment
Share on other sites

Mmmmmmmm check add/remove programs for Roxio. For Nero, on add/remove programs, see if it lets you make changes instead of removing it. If you still have your key you can uninstall and reinstall.

Start > Run > Services.msc will let you disable, pick the indexer and change the startup type to disabled. Uninstalling is better though.

Link to comment
Share on other sites

Hi GHTK. Thanks for your assistance. I really appreciate it. I have managed to delete all of Roxio from my system and have taken it off the hijack this. Am having trouble with the Nero part though. As I downloaded this from the internet, I cannot find where I can change the settings. Can I just remove the indexer from 023? I went into the services.msc but did not really know what I was looking for and was not game to touch anything in there.

Link to comment
Share on other sites

On add/remove programs, when you sometimes it will have the option to change next to the option to remove. From my experience, HJT doesn't actually remove services from there, but it has a build in service deleter. If you can't find it, in services.msc the names might be NMIndexingService, Nero AG, or Nero Scout. Alternatively, disabling it from My Computer might work. Right-click Nero Scout in My Computer and look for the option to disable it.

Are you still having the problem with Roxio gone?

Link to comment
Share on other sites

Hi there GTHK. Yesterday I had no problem (had the green tick in the circle advising that port was opened) and now I am having trouble again andit says I havr a port error!!! I have found Nero Scout and before I disable it, what does Nero Scout actually do?? Will disenabling it give me problems when I want to use Nero? Do you think Nero SCout might eb causing these problems?? Like I said yesterday it all went well and today dramas :-) Once again, thank you for all your help. Also, should I in the preferences of UTorrenttick the box that says "randomize port each time torret starts". At the moment this is unchecked.

Link to comment
Share on other sites

Thanks Firon but how do I do what you are suggesting? When it comes to these sort of thing I am a computer dummy :-) I use one all day at work but that is to type :-)

I just checked again now and I have an open port. This has me really stumped.

P/S I only have anti virus and spyware with CA Security.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...