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Slow download speed


silencer07

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i am having problem with my utorrent upload and download speed. when i tested the open office torrent it topped at 95kbps(which is my normal speed before i formatted) while the average is 53kbps.

i tried everything but it seems it did not work from port forwarding, adding an application rule in the kasperky firewall settings using i saw in this website and using peer guardian(although i did not use in my open office test).

before i got green light but when my pc crashed due to bad uninstallation of webroot spysweeper(so i formatted my pc because thats the only way i know to fix my pc).

I also tested other clients like bitcomet and bit tornado but its seems i have the same problem with others

These are the information:

The network status bar is triangle yellow

The message i get is "Error! Port 43561 does not appear to be open."

i have chosen 768kbit because the speed of my broadband is that

my net.max halfopen is 8

windows xp sp3

kaspersky internet security 7.0

linksys wrt54g with serial number starts in cdfa so i think its rev 4.

PLDT myDSL(Philippine ISP)

ADSL type of connection

855 kbps download speed and 249 kbps upload speed according to http://www.auditmypc.com/

Computer Specs:

amd athlon 2400+ 2.0 ghz

512 mb ram

asus a7n266 motherboard

40 gig seagate barracuda harddisk

report from process explorer:

Process PID CPU Description Company Name

System Idle Process 0 90.77

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 984 Windows NT Session Manager Microsoft Corporation

csrss.exe 1096 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1128 Windows NT Logon Application Microsoft Corporation

services.exe 1172 Services and Controller app Microsoft Corporation

ati2evxx.exe 1376 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 1396 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1564 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1692 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1816 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1912 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 236 Spooler SubSystem App Microsoft Corporation

avp.exe 352 Kaspersky Anti-Virus Kaspersky Lab

DkService.exe 388 Diskeeper Service Diskeeper Corporation

PAStiSvc.exe 708

svchost.exe 760 Generic Host Process for Win32 Services Microsoft Corporation

alg.exe 1684 Application Layer Gateway Service Microsoft Corporation

svchost.exe 3400 Generic Host Process for Win32 Services Microsoft Corporation

lsass.exe 1184 LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 1748 ATI External Event Utility EXE Module ATI Technologies Inc.

Process Explorer.exe 824 1.54 Sysinternals Process Explorer Sysinternals

explorer.exe 2360 Windows Explorer Microsoft Corporation

avp.exe 2544 Kaspersky Anti-Virus Kaspersky Lab

mixer.exe 2552 Mixer C-Media Electronic Inc. (www.cmedia.com.tw)

UnlockerAssistant.exe 2560

ctfmon.exe 2572 CTF Loader Microsoft Corporation

uTorrent.exe 2980 1.54

notepad.exe 1648 Notepad Microsoft Corporation

YAHOOM~1.EXE 700 Yahoo! Messenger Yahoo! Inc.

firefox.exe 2724 4.62 Firefox Mozilla Corporation

Process: uTorrent.exe Pid: 2980

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.5512

appHelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.5512

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

ATL80.DLL ATL Module for Windows (Unicode) Microsoft Corporation 8.00.50727.0762

browseui.dll Shell Browser UI Library Microsoft Corporation 6.00.2900.5512

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.0700

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

CRYPTUI.dll Microsoft Trust UI Provider Microsoft Corporation 5.131.2600.5512

ctype.nls

DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5512

dnsq.dll DNSQ Kaspersky Lab 7.00.0000.0125

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5512

GrooveNew.DLL GrooveNew Module Microsoft Corporation 12.00.6211.1000

GrooveShellExtensions.dll GrooveShellExtensions Module Microsoft Corporation 12.00.6211.1000

GrooveUtil.DLL GrooveUtil Module Microsoft Corporation 12.00.6211.1000

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.5512

idle.dll Idle Module Yahoo! Inc. 1.00.0000.0002

ieframe.dll Internet Explorer Microsoft Corporation 7.00.6000.16640

ieframe.dll.mui Internet Explorer Microsoft Corporation 7.00.6000.16414

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.00.6000.16640

IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.5512

locale.nls

miscr3.dll Kaspersky Anti-Virus Ring 3 Hooker Helper Kaspersky Lab 7.00.0000.0125

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5512

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

MSImg32.dll GDIEXT Client DLL Microsoft Corporation 5.01.2600.5512

MSVCR71.dll Microsoft® C Runtime Library Microsoft Corporation 7.10.3052.0004

MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.00.50727.1433

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.5512

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5512

Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.00.5441.0000

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.5512

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.5512

oleaut32.dll Microsoft Corporation 5.01.2600.5512

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 5.01.2600.5512

PSAPI.DLL Process Status Helper Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.5512

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

scrchpg.dll Script Checker Kaspersky Lab 7.00.0000.0125

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5512

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.5512

SHDOCVW.dll Shell Doc Object and Control Library Microsoft Corporation 6.00.2900.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.5512

sortkey.nls

sorttbls.nls

unicode.nls

UnlockerHook.dll

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.00.6000.16640

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.5512

uTorrent.exe

UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

WININET.dll Internet Extensions for Win32 Microsoft Corporation 7.00.6000.16640

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.5512

WINTRUST.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

Thank you for your support.

Aldrin Tingson.

If you need to contact me this is my email add (aldrin_tingsonblue88[AT]yahoo.com)

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nope port forwarding did not this time. before my pc crashed it worked. i checked again and its starts with cdfa and the firmware version is v4.21.1 . Is there a way for me to make things work without screwing my router. This is my brother's router and he will fry my balls if i screwed this up because its our only way to communicate with him because he is working abroad.

And i forgot to say that i read that upgrading your router's firmware might screw things up so i am willing to tweak the settings of my pc. i am hesitant to do firmware upgrade but if its the best thing i need to do. Ill give it a shot even in danger of my balls being deep fried

thanks again.

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I'm not talking about this time, I mean at all. µT can forward automatically. Also, on the router, go to the status page, the address under login type, what's the first half? Also, what Kaspersky modules do you have installed?

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yes i didnot work at all if you mean after i formatted. But it worked before.

kaspersky installed modules are file antivirus, mail antivirus, web antivirus, proactive defense and firewall

this are the things contained in the status page:

Firmware Version: v4.21.1, Nov. 6, 2006

Current Time: Wed, 11 Jun 2008 07:52:44

MAC Address: 00:16:B6:C5:49:A9

Router Name: WRT54G

Host Name:

Domain Name:

Internet

Configuration Type

Login Type: Automatic Configuration - DHCP

IP Address: 122.54.243.187

Subnet Mask: 255.255.240.0

Default Gateway: 122.54.240.1

DNS 1: 58.69.254.104

DNS 2: 58.69.254.140

DNS 3: 58.69.254.138

MTU: 1500

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Wow, someone who actually has a correct IPA, I may or may not be able to help then. First, Kaspersky from my experience screws things up bad, on some modules. Do you still have your license data? If not, can you try to get it back? I think the site for Kaspersky allows for recovery.

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yes i have and i can uninstall it if its your recommendation. If i chose to uninstall it please give me a free alternative for antivirus. Will avira antivir, threatfire, spywareblaster and spyware terminator combo is a good choice?

Thanks again sir. If kaspersky is screwing things then i am very willing to just throw the remaining days of its license(which is actually less than 30 days).

P.S

the green light before appeared even my antivirus is kaspersky

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I was going to suggest uninstalling completely and then reinstalling without the firewall component (router is also a firewall). First verification of your router settings, make sure you set a static IPA ending higher then 149 or lower then 100 (Ex. 192.168.1.187), and forward to that. It's been said that the stock firmware hates forwarding to automatic or something. Make sure you use your COMPUTERS address in the port forwarding section (some people mess that up..), and disable UPnP on µT, than reboot your router (possible UPnP bug).

If that doesn't work, try bypassing the router temporarily to see if the port is opened that way.

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i have reinstalled the kaspersky without the firewall and i disabled windows firewall also. I put my router into a reset. You said router is a firewall so i left the router firewall enable(according to some guides it must be disabled). yes the static IPA ending is still 187. i make sure that the port is correctly forwarded(i've done it a lot of times). I disabled the UPNP on utorrent. When it comes to firmware upgrade to my router it had an upgrade according to my brother

But when i bypassed the router, it turned green and the 6884 port(new port is used) is ready for connections. Is my router doing things bad that i need to have a firmware upgrade?

Ill be returning tomorrow. I got to go to bed because i have my class.

Thanks for your help i think were nearing to solve the problem

-***-

Update:

I have taken all the guts i got and upgraded my firmware, I also reinstalled the firewall and added a rule allowing the utorrent by just following the guide i saw here in this site. IT WORKED!!!

Thank you guys for continual support for the utorrent community. Godspeed

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