YoukaiKyuubi Posted September 8, 2008 Report Share Posted September 8, 2008 Well, my laptop, the only one that seemed to be immune to the user mapped problem, just got it. On a 600 MB file too, meanwhile I was downloading bigger files before. I guess the size isn't really an issue then. Link to comment Share on other sites More sharing options...
Tom14 Posted September 11, 2008 Report Share Posted September 11, 2008 Yep, Just like everyone else, this error jacks up everything, and it just appears randomly. Never had this problem before 1.8, and I've been using U/T for years now. It clears up when you force a recheck, then a forced start makes it go again, but sometimes it comes back, and back, and back. I've deleted all torrent files on my H/D and it makes no difference. Kinda stinks when it happens at night, or when I'm at work and not around to check my downloads. Waste of valuable time. I hope you guys can get this fixed. Otherwise, great job and fine product. Thanks for the support. Link to comment Share on other sites More sharing options...
Ultima Posted September 11, 2008 Report Share Posted September 11, 2008 The cause eludes us at the moment. I'm moving this thread into the Found Bugs forum.To anyone experiencing this problem:- Tell us what security software you're using- As well...a) get HijackThis from trendsecure.com, run it, view the log, and post the contents here get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 14, 2008 Report Share Posted September 14, 2008 Do we have to do this only when the user mapped error is happening at that very time? Or can we do it if we have had it before? Because I was about to do this, but it's not happening right now, so... Link to comment Share on other sites More sharing options...
Firon Posted September 15, 2008 Report Share Posted September 15, 2008 When it happens would be best. Link to comment Share on other sites More sharing options...
Greg Hazel Posted September 15, 2008 Report Share Posted September 15, 2008 Also, if you could capture the event in a log with Process Monitor, that would be helpful. Link to comment Share on other sites More sharing options...
thelittlefire Posted September 15, 2008 Report Share Posted September 15, 2008 Get Process Monitor from http://sysinternals.com run it, open uTorrent, Start logging (Ctrl-E) right before the error is preferrable unless they only need uTorrent.exe calls. You can add a filter by PID (in Task Manager) of uTorrent.exe. Stop logging after (Ctrl-E) and save as format .PML Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 15, 2008 Report Share Posted September 15, 2008 May be a bit difficult to recreate the error...you know the saying, one who throws the horseshoe without aiming will score, and the one who aims will miss (or something like that). I'll try tomorrow. Have to think of something to download though.EDIT: OK well, it has begun. utorrent is highlighted in purple, does that mean it's logging it? I've never used this program before, so I don't know. But I did press ctrl-e, and searched for and found utorrent.exe. But I don't know if it's logging it. The only indication I have that it is logging is that utorrent.exe is purple. Or maybe it just logs everything and I save it after? O.oAnyways, I'll have to save this as a .txt file because it doesn't give me the option to save it as anything else. The purpose of this message is so someone can tell me if I'm doing something wrong...Here's to hoping this solves our problem.OH yeah one more thing, should I upload a .rar with the .txt file of the hijack this, and the process explorer .txt, or should I just copy and paste the contents right here? It would be very long if I just copy and pasted so I don't know. Link to comment Share on other sites More sharing options...
Astrikos Posted September 15, 2008 Report Share Posted September 15, 2008 HiSame problem here.Utorrent 1.8 stable,Nod32 version 2.7,comodo 3 firewall,win xp pro sp3.I can't download nothing this is crazy.I checked my pc for spyware or virus and it's clean. Link to comment Share on other sites More sharing options...
Firon Posted September 15, 2008 Report Share Posted September 15, 2008 Read the above posts. Your post is useless otherwise. Link to comment Share on other sites More sharing options...
Ultima Posted September 16, 2008 Report Share Posted September 16, 2008 @YoukaiKyuubi: Purple in Process Explorer simply means the executable is compressed. The logging is done using Process Monitor, also available at sysinternals.com. PML is indeed the desired format. Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 16, 2008 Report Share Posted September 16, 2008 Oh...DAMN I read that wrong and got explorer instead of monitor. My bad, I feel dumb now, but it's ok because I didn't get the user mapped error this time. Though that's also bad news...in a way...I'll get something else tomorrow, this time I'll use Process MONITOR.EDIT: Never mind, you said Process Explorer before. But I'm guessing it was a mistake? Anyways I'm using Process Monitor now. Here's exactly what I have done:-started process monitor-opened utorrent-pressed ctrl+e to capture eventsI tried filtering by PID but when I set it to exclude it seems to stay the same, capturing everything. When I set the PID to include utorrent.exe everything disappears...EDIT2: Found utorrent.exe (hard to miss with so many) on the list, right clicked it>highlight>PID. Now when I save it I'll just set it to save only the highlighted ones. Am I doing this right? Link to comment Share on other sites More sharing options...
Ultima Posted September 19, 2008 Report Share Posted September 19, 2008 Make the filter only include events whose originating process name is utorrent.exe. Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 20, 2008 Report Share Posted September 20, 2008 When I do that all the events disappear...It still hasn't happened again, and I just downloaded an 8 GB torrent. Link to comment Share on other sites More sharing options...
thelittlefire Posted September 20, 2008 Report Share Posted September 20, 2008 Filter on the PID for utorrent.exe You see it in Task Manager. Link to comment Share on other sites More sharing options...
Ultima Posted September 20, 2008 Report Share Posted September 20, 2008 @YoukaiKyuubi: Screenshot of the filters? Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 20, 2008 Report Share Posted September 20, 2008 Here it isYou can also see utorrent is open, and the anti-virus programs that I use. Malwarebytes, ESET smart security, and ThreatFire. Link to comment Share on other sites More sharing options...
Ultima Posted September 20, 2008 Report Share Posted September 20, 2008 Make the filter only include events whose originating process name is utorrent.exe.Not PID. Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 21, 2008 Report Share Posted September 21, 2008 thelittlefire said PID so I did that. OK I'll do it with the name next time. Link to comment Share on other sites More sharing options...
thelittlefire Posted September 21, 2008 Report Share Posted September 21, 2008 If you filter by PID make it the PID from Task Manager... sorry about the conflicting and incomplete help Ultima. Link to comment Share on other sites More sharing options...
Ultima Posted September 21, 2008 Report Share Posted September 21, 2008 Mhm. Do note that filtering by PID is more work, especially when only a single instance is normally running at any given time Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 23, 2008 Report Share Posted September 23, 2008 Ummm...I did a filter by process name, and it worked...and I have the error, did a hijack this log...but the PML file is big. It wasn't even complete and the file already read 140 MB. I'm guessing it's probably not supposed to be that big. Is there anything I can do to trim it down? Possibly not save the millions of "SUCCESS" results? Link to comment Share on other sites More sharing options...
Greg Hazel Posted September 23, 2008 Report Share Posted September 23, 2008 Try zipping it? Link to comment Share on other sites More sharing options...
YoukaiKyuubi Posted September 23, 2008 Report Share Posted September 23, 2008 It's ok, I closed utorrent and process monitor. Then I opened the process monitor again, then utorrent. Utorrent ran for a little bit downloading the files like normal, then the error happened again, and I have it in a nice, 578 KB zip file here for you to do some 1337 analysis. http://www.mediafire.com/?lmj4cni1mzuEnjoy...and hopefully it was some help. Link to comment Share on other sites More sharing options...
Greg Hazel Posted September 23, 2008 Report Share Posted September 23, 2008 It's ok, I closed utorrent and process monitor. Then I opened the process monitor again, then utorrent. Utorrent ran for a little bit downloading the files like normal, then the error happened again, and I have it in a nice, 578 KB zip file here for you to do some 1337 analysis. http://www.mediafire.com/?lmj4cni1mzuEnjoy...and hopefully it was some help.Can you point out exactly when the error occurred and on which file? Link to comment Share on other sites More sharing options...
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