uTorrent 1.7.7 XP SP3...freeze my computer and browser not work

[mraza]

hi please somebody help me ....since before 2 days my uTorrent was just working fine

but now if i will put some downloads and i will leave it for some hour it will freeze my computer.and i have to restart from unplugging my pc...even my tast manager will not work..keyboard hangup..

before i have problme with this if uTorrent is running i can't browsing.

here is my computer description:

Windows XP SP3

Pentium 4 Processor 3.00 GHZ

300GB HDD (3partaions...)about 100GB freespace

1024Ram

My ISP : 16Mb/s Download (but from speedtest it shows 8.5mb/s)

1Mb/s Upload (but from speedtest it shows 780kb/s)

my hijack report is below :

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:31:49 PM, on 7/15/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Ashampoo\Ashampoo AntiSpyWare 2\AntiSpyWareService.exe

C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe

C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtectService.exe

C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtect.exe

C:\WINDOWS\system32\keyhook.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe

C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe

C:\WINDOWS\system32\ctfmon.exe

C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe

C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe

C:\WINDOWS\BricoPacks\Vista Inspirat 2\YzShadow\YzShadow.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Program Files\Windows Live\Messenger\usnsvc.exe

C:\Program Files\Nero\Nero 7\Core\nero.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)

R3 - URLSearchHook: SweetIM ToolbarURLSearchHook Class - {EEE6C35D-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll

O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Aiceuo aeouaio oio Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn0\yt.dll

O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)

O3 - Toolbar: SYSTRAN Toolbar - {95daa571-4def-4a6d-97d8-98a346672a24} - mscoree.dll (file missing)

O3 - Toolbar: SweetIM Toolbar for Internet Explorer - {EEE6C35B-6118-11DC-9C72-001320C79847} - C:\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll

O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe

O4 - HKLM\..\Run: [siS Windows KeyHook] C:\WINDOWS\system32\keyhook.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_06\bin\jusched.exe"

O4 - HKLM\..\Run: ['Ashampoo AntiSpyWare 2 Guard'] C:\Program Files\Ashampoo\Ashampoo AntiSpyWare 2\AntiSpyWare2Guard.exe

O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Startup: RocketDock.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\RocketDock\RocketDock.exe

O4 - Startup: TransBar.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\TransBar\TransBar.exe

O4 - Startup: UberIcon.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\UberIcon\UberIcon Manager.exe

O4 - Startup: Y'z Shadow.lnk = C:\WINDOWS\BricoPacks\Vista Inspirat 2\YzShadow\YzShadow.exe

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present

O8 - Extra context menu item: Add to Banner Ad Blocker - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\ie_banner_deny.htm

O8 - Extra context menu item: SYSTRAN Lookup - res://C:\Program Files\SYSTRAN\6\\GUIres.dll/lookup.js

O8 - Extra context menu item: SYSTRAN Translate - res://C:\Program Files\SYSTRAN\6\\GUIres.dll/translate.js

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra button: Web traffic protection statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\SCIEPlgn.dll

O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1212604759077

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1212679030640

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://sdlc-esd.sun.com/ESD42/JSCDL/jre/6u6-b90/jinstall-6u6-windows-i586-jc.cab?AuthParam=1212689319_7f27f1f76bf12e2467f4ead9008eacea&GroupName=JSC&BHost=javadl.sun.com&FilePath=/ESD42/JSCDL/jre/6u6-b90/jinstall-6u6-windows-i586-jc.cab&File=jinstall-6u6-windows-i586-jc.cab

O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/flashplayer/current/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{CA9598AF-6133-4D40-80A1-189D0127FBF4}: NameServer = 91.132.4.4,91.132.4.20

O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1\mzvkbd.dll,C:\PROGRA~1\KASPER~1\KASPER~1\adialhk.dll,C:\PROGRA~1\KASPER~1\KASPER~1\kloehk.dll

O23 - Service: Ashampoo AntiSpyWare 2 Service (AASW2_Service) - Unknown owner - C:\Program Files\Ashampoo\Ashampoo AntiSpyWare 2\AntiSpyWareService.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Kaspersky Internet Security (AVP) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 2009\avp.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: FolderProtectService - Unknown owner - C:\Program Files\Spotmau WinCare 2008\sub\FSDRIVER\FolderProtectService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: PIXMA Extended Survey Program (IJPLMSVC) - Unknown owner - C:\Program Files\Canon\IJPLM\IJPLMSVC.EXE

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe

--

End of file - 10779 bytes

---------------------------------------------------------------

any help please

[Switeck]

Missing entries/missing files is generally a bad thing:

R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - (no file)

O3 - Toolbar: (no name) - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - (no file)

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

Try the 800 kilobits/second upload settings in the 2nd link in my signature.

Kaspersky Internet Security 2009 may have been "broken" by the latest Windows XP patch.

Have you also tried uTorrent v1.8?

[mraza]

Try the 800 kilobits/second upload settings in the 2nd link in my signature.????plz can u expalin it

do you suggest me ro remove kaspersky internet security ??

thanks for your reply Switeck ! i have never tried else then uTorrent 1.7.7 coz its stable and i am afraid to try other version....

[Firon]

Give it a shot.

It's possible that XP SP3 broke Kaspersky. Lots of firewalls were broken by the update.

[mraza]

Thanks good news......

first of thanks you to Firon AND Switeck.....for reading this topic....

so i got a solution....as you guys told me i remove kaspersky and try another software install Mccafe security suit.

now i don't have problme with browsing...Thank God....

and that about uTorrent wil freeze my computer..i will tell you about this 2moro...coz i will leave tonight my computer working .........:)

Switeck one more thing that entries you told me about i check it on hijackthis website and analyze my hijack report there it showes me some of which smell me bad is it safe to remove these files?? or if Firon you know something about it?

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com

R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://internetsearchservice.com

R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://internetsearchservice.com

and this file is for somebody isp address....is somebody hacking me from this address??

O17 - HKLM\System\CCS\Services\Tcpip\..\{CA9598AF-6133-4D40-80A1-189D0127FBF4}: NameServer = 91.132.4.4,91.132.4.20

thanks for your early relplies and i hope this time it will be more early see you

[Switeck]

Try the 800 kilobits/second upload settings found here:

http://forum.utorrent.com/viewtopic.php?id=34259

(that's also the 2nd link in my signature)

You can probably remove the 4 lines of SearchAssistant = http://internetsearchservice.com

Probably ok to remove this as well:

O17 - HKLM\System\CCS\Services\Tcpip\..\{CA9598AF-6133-4D40-80A1-189D0127FBF4}: NameServer = 91.132.4.4,91.132.4.20