uTorrent - Crashes / Red Stop icon / Browsing freezes - needs reboot

[sweetchuk]

Hi all,

Please bear with me as I try to outline all of the above in context, and I'd certainly appreciate any suggestions to help me try to fix this.

Up until about 2 weeks ago, uTorrent was running perfectly using version 1.7.6. Then, all of a sudden, uTorrent seemed to freeze up after being opened for varying times, but typically, after about 20 minutes maximum, all torrents would have the 'red arrow pointing down' icon next to them, all torrents stopped, and I could not even launch a browser - essentially, the whole system required a reboot, whereupon browsing functions returned to normal as well as everything else.

I downloaded version 1.7.7 - same thing occurred, so I went to version 1.8 (build 11564) and the same thing still occurred.

I double checked all speed settings, using Ultima's excellent guide, and all was well, and I went through Switek's equally helpful troubleshooting step by step, but everything was as it should be.

I thought perhaps it might be the modem, so I bought a new Web Excel AL2108P (Billion 5200 - same thing, diff badge), and all seemed ok - speed was back up to normal levels (averaging 200 - 400 kbps up to nearly 900kbps) and stability seemed to be back as well.

I configured the new modem as per the connection wizard, and entered the previous port fowarded number I'd used with the previous Dynalink RTA1335 (Port 35060), and the new IP number of the Web Excel modem - 192.168.1.254, as you can see here in the below screenshot:

Unfortunately, I'm either entering incorrect values or something else is wrong, because the little red Network Status icon is predominantly displayed at the bottom of the torrent screen as you can see here below:

Two things do not make much sense to me though:

1) The Network Connection icon has changed briefly to Green for a few minutes, then back to the Yellow Triangle, and since 4.00am this morning, has been mainly on the Red Circle, occasionally switching between that and the Yellow Triangle.

2) Speed seems unaffected, as you can see by the download speed indicated beside the Red Circle Network Connection screenshot above.

I would dearly like to get the Green Tick Network Connection icon displayed, as it was all the time up until two weeks ago.

The only thing that has really been downloaded into the computer was SP3 couple of weeks ago.

I am running NOD32 2.7, and for over a year now I've followed Switek's Step by Step guide with respect to listing uTorrent as an exclusion in IMON, as you can see here below:

To be safe - especially with SP3 seemingly causing so many unusual situations with other applications for other people, I uninstalled NOD32 and re-installed it, along with uTorrent, during which I upgraded to the 1.7.7 and then 1.8 version, which I currently am running.

Again, this torrent freezing / browser freezing situation, which required a computer reboot seems to have the speed back at this time, but the Network Connection icon is what I'm concerned about as it indicates something does need to be corrected.

Please also find below the Hijack This log and Process Explorer log.

If there's any other tests or logs I could run, or anything else I might be able to advise you of or display for you here, please let me know and I'll be happy to do so.

Scan saved at 2:46:13 PM, on 26/07/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16674)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\eHome\ehRecvr.exe

C:\WINDOWS\eHome\ehSched.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

C:\Program Files\Common Files\LightScribe\LSSrvc.exe

c:\Program Files\Microsoft LifeCam\MSCamS32.exe

C:\Program Files\Eset\nod32krn.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Cyberlink\Shared files\RichVideo.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\ehome\ehtray.exe

C:\WINDOWS\RTHDCPL.EXE

C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

C:\Program Files\dvd43\dvd43_tray.exe

C:\WINDOWS\vVX6000.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe

C:\HP\KBD\KBD.EXE

c:\windows\system\hpsysdrv.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\eHome\ehmsas.exe

C:\Firefox\firefox.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\Documents and Settings\HP_Administrator\Local Settings\Temporary Internet Files\Content.IE5\OIK0PO0G\HiJackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_AU&c=64&bd=PAVILION&pf=desktop

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [ftutil2] rundll32.exe ftutil2.dll,SetWriteCacheMode

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE

O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run

O4 - HKLM\..\Run: [QuickTime Task] "C:\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe

O4 - HKLM\..\Run: [LifeCam] "c:\Program Files\Microsoft LifeCam\LifeExp.exe"

O4 - HKLM\..\Run: [VX6000] C:\WINDOWS\vVX6000.exe

O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE

O4 - HKCU\..\Run: [bgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')

O4 - S-1-5-18 Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'SYSTEM')

O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - .DEFAULT Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')

O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')

O4 - .DEFAULT User Startup: PinMcLnk.lnk = C:\hp\bin\cloaker.exe (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\OFFICE~1\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\OFFICE~1\OFFICE11\REFIEBAR.DLL

O9 - Extra button: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra 'Tools' menuitem: Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: @C:\Program Files\Messenger\Msgslang.dll,-61144 - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w2/resources/MSNPUpld.cab

O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/2.0.0.1/sysreqlab2.cab

O16 - DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} (BL_Camera) - http://219.166.252.67:4105/bl_camera.ocx

O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab

O16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://support.f-secure.com/ols/fscax.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{70684C77-6533-4DD0-AD99-DB8222B745F7}: NameServer = 203.12.160.35

O20 - Winlogon Notify: !SASWinLogon - C:\AntiSpyware.Professional.v4.1.1046\SASWINLO.dll

O23 - Service: Intel® Quick Resume technology (ELService) - Intel Corporation - C:\Program Files\Intel\IntelDH\Intel® Quick Resume Technology Drivers\Elservice.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Unknown owner - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe (file missing)

O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\Cyberlink\Shared files\RichVideo.exe

-------------------------------------------------------------------------------

Process PID CPU Description Company Name

System Idle Process 0 98.46

Interrupts n/a Hardware Interrupts

DPCs n/a 0.77 Deferred Procedure Calls

System 4

smss.exe 680 Windows NT Session Manager Microsoft Corporation

csrss.exe 736 Client Server Runtime Process Microsoft Corporation

winlogon.exe 760 Windows NT Logon Application Microsoft Corporation

services.exe 808 Services and Controller app Microsoft Corporation

svchost.exe 984 Generic Host Process for Win32 Services Microsoft Corporation

NMIndexStoreSvr.exe 2268 Nero Home Nero AG

ehmsas.exe 3612 Media Center Media Status Aggregator Service Microsoft Corporation

svchost.exe 1092 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1216 Generic Host Process for Win32 Services Microsoft Corporation

wuauclt.exe 2224 Windows Update Automatic Updates Microsoft Corporation

svchost.exe 1308 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1428 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 1516 Spooler SubSystem App Microsoft Corporation

ehrecvr.exe 1968 Media Center Receiver Service Microsoft Corporation

ehSched.exe 1996 Media Center Scheduler Service Microsoft Corporation

IAANTmon.exe 236 RAID Monitor Intel Corporation

LSSrvc.exe 264 LightScribe Service Hewlett-Packard Company

MSCamS32.exe 320 MsCamSvc.exe Microsoft Corporation

nod32krn.exe 336 NOD32 Kernel Service Eset

nvsvc32.exe 488 NVIDIA Driver Helper Service, Version 169.02 NVIDIA Corporation

RichVideo.exe 552 RichVideo Module

svchost.exe 888 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1004 Generic Host Process for Win32 Services Microsoft Corporation

mcrdsvc.exe 1448 MCRD Device Service Microsoft Corporation

dllhost.exe 3424 COM Surrogate Microsoft Corporation

alg.exe 3492 Application Layer Gateway Service Microsoft Corporation

svchost.exe 1680 Generic Host Process for Win32 Services Microsoft Corporation

lsass.exe 820 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 1904 Windows Explorer Microsoft Corporation

ehtray.exe 508 Media Center Tray Applet Microsoft Corporation

RTHDCPL.EXE 640 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

IAAnotif.exe 1836 Event Monitor User Notification Tool Intel Corporation

DVD43_Tray.exe 1200

vVX6000.exe 1268 Microsoft LifeCam VX6000 Device Application Microsoft Corporation

rundll32.exe 1388 Run a DLL as an App Microsoft Corporation

jusched.exe 1804 Java Platform SE binary Sun Microsystems, Inc.

hpwuSchd2.exe 1860 hpwuSchd Application Hewlett-Packard

NMBgMonitor.exe 2076 Nero Home Nero AG

ctfmon.exe 2100 CTF Loader Microsoft Corporation

firefox.exe 2760 Firefox Mozilla Corporation

iexplore.exe 3128 Internet Explorer Microsoft Corporation

uTorrent.exe 1640 0.77 µTorrent BitTorrent, Inc.

procexp.exe 2948 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

rundll32.exe 1848 Run a DLL as an App Microsoft Corporation

kbd.exe 2456 KBD EXE Hewlett-Packard Company

hpsysdrv.exe 2704 hpsysdrv Hewlett-Packard Company

Process: uTorrent.exe Pid: 1640

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.5512

apphelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.5512

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.0700

credui.dll Credential Manager User Interface Microsoft Corporation 5.01.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.01.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.01.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.01.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.01.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5512

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

imon.dll NOD32 IMON - Internet scanning support Eset 2.70.0016.0000

Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.5512

locale.nls

LPK.DLL Language Pack Microsoft Corporation 5.01.2600.5512

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5512

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

msi.dll Windows Installer Microsoft Corporation 3.01.4001.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.02.3104.0000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.5625

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5512

netshell.dll Network Connections Shell Microsoft Corporation 5.01.2600.5512

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.5512

NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 5.01.2600.5512

nview.dll NVIDIA nView Desktop and Window Manager 111.26 NVIDIA Corporation 6.14.0010.11126

nvwddi.dll NVIDIA nView Display Driver Interface Lib, Version 169.02 NVIDIA Corporation 6.14.0011.6902

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.5512

OLEAUT32.dll Microsoft Corporation 5.01.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.01.2600.5512

PSAPI.DLL Process Status Helper Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.5512

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5512

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.5512

shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.5512

sortkey.nls

sorttbls.nls

SXS.DLL Fusion 2.5 Microsoft Corporation 5.01.2600.5512

unicode.nls

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.5512

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.420.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0000.11564

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

WINMM.dll MCI API DLL Microsoft Corporation 5.01.2600.5512

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.01.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

WSOCK32.dll Windows Socket 32-Bit DLL Microsoft Corporation 5.01.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.01.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.01.2600.5512

Thank you for any assistance you might be able to give.

[Firon]

Uninstall the superantispyware software. Failing that, uninstall NOD32 too and keep it off.

[Ultima]

We still need to know:

- EVERYTHING you've tried so far, including ANYTHING listed here. Yes, an explicit list would be helpful (DHT settings, etc).

- What the port checker from the Speed Guide writes

- What the Speed Guide shows your settings to be (press Ctrl+G in µTorrent)

- What you have net.max_halfopen set to (Preferences > Advanced in µTorrent)

[sweetchuk]

Hello Ultima,

Here is the information (hopefully) you have requested - if you require anymore, please advise what and where to go to retrieve it for you. Sorry for the length of this, but hopefully it has the information which might assist you and others.

Also, further to the above post, as per the below screenshot, the uTorrent Network Icon turned Green for about 3 or 4 minutes just before, then reverted back to the Yellow Triangle - and will likely change to the Red Circle later on .... it is really strange & perplexing as to why the Green Network icon is not fully solid all the time.

Operating system installed (Windows XP, 2000, ME, 98, 95, NT? Something else?) - Windows XP Pro w/SP3

Security software installed (firewall, antivirus, antispyware, antiadware) - NOD32 2.7, Super AntiSpyware Pro, Spybot S&D

Exact router model(s), and exact modem model - Web Excel AL2108P (same config as a Billion 5200)

ISP (Internet Service Provider) being used - TPG Australia

Connection type (DSL, cable, dial-up) - ADSL 2+

1) Make 100% sure you read the setup guide properly and in its entirety - Read as fully as possible

2) Set your firewall up properly, if applicable (find some settings guides here) - Not applicable

3) Select the correct upload speed in the Setup Guide (included in setup guide, but just to be sure) - Done, as per screenshot and double checked

4) If you already have a rule/exception created for µTorrent in your firewall, try removing and recreating it - Rule / Exception created, deleted and recreated in NOD32, as well as NOD32 being disabled for torrenting

5) Read the entire FAQ - Done - could not find anything there specifically dealing with this situation

6) Search the forums for similar problems, using keywords and such - Done and applied some hints for different areas of my enquiry like Speed Guide settings and Port Forwarding - still, Network Icon is not solid green

7) Use the newest version of µTorrent (latest beta if there's a public beta testing build available) - Done, as per screenshot, updated to 1.8 late last week

Many thanks for yours and Firon's efforts here with this. Before I uninstall both SuperAntiSpyware Pro and NOD32, I disable them completely anyway - i.e. they're not running as applications when I use uTorrent, so would that necessitate them being uninstalled?

I only use SuperAntiSpyware Pro maybe once a week and once the scan / updating is completed, I close the program.

With NOD32, I close it from the Taskbar when I use uTorrent - still, I will uninstall both of them if you think either might be causing conflicts with uTorrent.

Anyway, this is what I've managed to find out for Ultima's requests:

- What the port checker from the Speed Guide writes:

With this, I follow the instructions to the absolute letter - the default Modem settings for the Web Excel units is the Billion 5200 - I go to that modem, do the Port Forward and configure exactly as per the Port Forward.com site's suggestion - as you can see in my initial post and screenshot there.

- What the Speed Guide shows your settings to be (press Ctrl+G in µTorrent):

Again, using the next LOWEST setting (768k) on my total upload speed which tops out at 860k using Speedtest.net and zdnet.com.au's broadband speed tests, uTorrent has applied applicable settings here.

Also note that the Network Icon is now the Red Circle ... this lasted for about 10 minutes and is now the Yellow Triangle.

- What you have net.max_halfopen set to (Preferences > Advanced in µTorrent):

With this shot, I noticed that two values are empty - those being the "net.bind_ip" & the "net.outgoing_ip" settings ... Are they supposed to be like that or if not, are you able to advise on what values should be there and how or where do I go about applying those values?

Lastly, please find below, screenshots of pretty much the entire Modem settings -maybe some are relevent to the above? If not, my apologies.

Please note the failure of Port Mapping in the Status Window above

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Sorry for the length of this post, but the Forum doesn't allow separate postings from the last one a member makes, hence the length of this one.

The plan I'm on allows for 40GB On Peak / 110GB Off Peak usage (Off Peak for this plan is from 1.00am to 7.00am), so the Scheduler function comes in very handy.

It is currently just after 5.30am on Sunday here in Queensland, Australia at the moment and I've been watching uTorrent change its Network status from Green to Yellow - back and forth after a few minutes on each.

Since I've been watching it, the Network Status icon has not changed to the Red Circle - not to say it hasn't at some time in the last few hours reverted to Red, it's just that it hasn't appeared in the last 30 minutes I've been up and watching it.

Please see the below screenshots, firstly of when the Network Indicator icon is Green, then Yellow, and please note the time of each - I screenshot the change only a few seconds after it switched from Green network status to Yellow Triangle network status.

Also, since this new modem was installed 24hours ago, and since I've been switching off NOD32 when torrenting, browsing remains unaffected and I do not have to reboot to regain other PC functionality, but the Torrent arrows still turn Red, rather than staying Blue, and the question of the Network Status is still very much one I would like to solve, because something is obviously not right here.

Also Speed is not the issue here - as seen from one of the previous screenshots, as well as here, I have not got a problem (I don't believe) with my speed - just the connection of the Torrents & Network Status of the application.

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Just another aside - two of the torrents shown in previous screenshots have finished, but again, rather than reverting to Green seeding status, they retain the Red arrow status indicating a tracker error.

Not one torrent in the last week or so since this whole problem started has turned Green when they've finished and are seeding.

[Ultima]

- Your ISP places you behind some transparent proxy, it seems, so the port checker may be inaccurate.

- I see many indications that you still haven't followed the link's suggestions. DHT is still enabled. net.max_halfopen still at default. Global max connections still very high. Overloaded connections happen because of bad settings, which causes slow browsing and apparent port-forwarding issues.