bobjtm Posted August 2, 2008 Report Share Posted August 2, 2008 Hello, I hope someone can help me out. I've been using utorrent for ages with XP with no problems. Since upgrading to Vista its causing me heaps of problems.After some time it will freeze and I cannot open it, even though it is listed in my processes list, and the icon is still in the taskbar. However I cannot bring up the interface. From there I cannot kill the process, access denied, and it seems like windows cannot either as I cannot restart or shut down the computer. Hard restart or shutdown the only options.I've tried running it in compatibility mode, as administrator, without themes and I cannot find the cause of the problem Any ideas?Thanks!!! HijackThis log....Running processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\System32\rundll32.exeC:\Windows\System32\CtHelper.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Program Files\DAEMON Tools Lite\daemon.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\uTorrent\uTorrent.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [CTHelper] CTHELPER.EXEO4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorunO4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dllO11 - Options group: [iNTERNATIONAL] International*O13 - Gopher Prefix: O16 - DPF: {89FD2ED9-0000-0000-0000-000000000000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabO16 - DPF: {9AAE7F3B-0000-0000-0000-000000000000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabO16 - DPF: {DEA03428-0000-0000-0000-000000000000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cabO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLLO18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLLO20 - AppInit_DLLs: avgrsstx.dllO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: @gpapi.dll,-112 (gpsvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exeO23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exeO23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exeO23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing) Link to comment Share on other sites More sharing options...
DreadWingKnight Posted August 2, 2008 Report Share Posted August 2, 2008 Uninstall ZoneAlarm. It's a bad firewall package on XP and an absolute pain in the ass on Vista. Link to comment Share on other sites More sharing options...
pidr1nhu Posted August 3, 2008 Report Share Posted August 3, 2008 Uninstall ZoneAlarm. It's a bad firewall package on XP and an absolute pain in the ass on Vista.So what do you recommend instead of ZoneaAlarm? Link to comment Share on other sites More sharing options...
DreadWingKnight Posted August 3, 2008 Report Share Posted August 3, 2008 The windows built-in firewall. Link to comment Share on other sites More sharing options...
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