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Not possible to get the µTorrent windows up!


alebak

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I'm running a fresh install of Vista Ultimate (Build 6001) 32bit

I have installed µTorrent (latest version) and are running this.

µTorrent is appearing in the prosess list but it is not possible to get the µTorrent windows up! (No icon in the task list)

Anyone experienced this? Any solution?

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C:\Program Files\uTorrent

has utorrent.exe

%AppData%\uTorrent

is empty

and there is no file called settings.dat in my system

any more hints.

might just as well be something with Vista and the HW ... I do have some weird issues with the graphics card

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:00:25, on 11.08.2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Windows\System32\rundll32.exe

C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\Windows\System32\rundll32.exe

C:\Windows\system32\conime.exe

C:\Windows\explorer.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\taskmgr.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start

O4 - HKLM\..\Run: [sigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: QuickSet.lnk = C:\Program Files\Dell\QuickSet\quickset.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~1.0_0\bin\ssv.dll

O13 - Gopher Prefix:

O23 - Service: Dell Internal Network Card Power Management (nicconfigsvc) - Dell Inc. - C:\Program Files\Dell\QuickSet\NicConfigSvc.exe

O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\STacSV.exe

--

End of file - 3819 bytes

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If you get Process Monitor from http://systinternals.com start logging, open uTorrent, wait until it shows up in the process list and then stop logging... save the log as a PML, or copy-paste it to the forum and send it to firon he could look at it.. perhaps some extra additional access info would be there that doesn't show p here?

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I guess it is a little much to paste into the forum ... anyway of sending it as attachment?

Another weird behavior. After installing version 1.8 uTorrent hangs, i.e. no UI but a process. After killing the utorrent prosess the install process will start over again. I.e. it seems like it is not able to complete the install process. (I am installing as an administrator)

Apparently the install is not working, as mentioned before the only file in the uTorrent install directory is uTorrent.exe (except from some .dmp files). Looking at the Process Monitor log it is definitely not finding the UI files ;-)

An extract from the log (I have filtered out anything not SUCCESS and not containing uTorrent, and only the first items)

22955 21:28:32,4950616 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

23006 21:28:32,4967395 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

23044 21:28:32,4988440 Explorer.EXE 2384 QuerySecurityFile C:\Program Files\uTorrent\uTorrent.exe BUFFER OVERFLOW Information: 0x10

23112 21:28:32,5006317 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

23119 21:28:32,5010925 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

23132 21:28:32,5015506 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe:Zone.Identifier FAST IO DISALLOWED

23137 21:28:32,5017625 Explorer.EXE 2384 CreateFile C:\Program Files\uTorrent\uTorrent.exe:Zone.Identifier NAME NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a

23356 21:28:32,5109123 Explorer.EXE 2384 RegOpenKey HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\uTorrent.exe NAME NOT FOUND Desired Access: Query Value

23508 21:28:32,5146334 Explorer.EXE 2384 RegOpenKey HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\uTorrent.exe NAME NOT FOUND Desired Access: Query Value

23509 21:28:32,5146558 Explorer.EXE 2384 RegOpenKey HKLM\Software\Microsoft\Windows\CurrentVersion\App Paths\uTorrent.exe NAME NOT FOUND Desired Access: Query Value

23599 21:28:32,5180206 Explorer.EXE 2384 RegOpenKey HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\uTorrent.exe NAME NOT FOUND Desired Access: Query Value, Enumerate Sub Keys

23625 21:28:32,5194043 Explorer.EXE 2384 RegOpenKey HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Custom\uTorrent.exe NAME NOT FOUND Desired Access: Query Value

23752 21:28:32,5235879 csrss.exe 612 CreateFile C:\Program Files\uTorrent\uTorrent.exe.Config NAME NOT FOUND Desired Access: Generic Read, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, Impersonating: AB-laptop\Alexander

24934 21:28:32,5689724 Explorer.EXE 2384 CreateFile C:\Windows\winsxs\FileMaps\program_files_utorrent_1380f6bb80069ca0.cdf-ms NAME NOT FOUND Desired Access: Generic Read, Disposition: Open, Options: , Attributes: n/a, ShareMode: Read, AllocationSize: n/a

24992 21:28:32,5718766 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

25016 21:28:32,5767624 Explorer.EXE 2384 RegOpenKey HKLM\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Custom\uTorrent.exe NAME NOT FOUND Desired Access: Read

25020 21:28:32,5772151 Explorer.EXE 2384 QueryDirectory C:\Program Files\uTorrent NO MORE FILES

25077 21:28:32,5811954 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

25721 21:28:32,6142388 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

25746 21:28:32,6154676 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

25768 21:28:32,6169545 Explorer.EXE 2384 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

26246 21:28:32,6347578 svchost.exe 1076 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

26261 21:28:32,6357368 svchost.exe 1076 RegOpenKey HKLM\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Custom\uTorrent.exe NAME NOT FOUND Desired Access: Read

26265 21:28:32,6362092 svchost.exe 1076 QueryDirectory C:\Program Files\uTorrent NO MORE FILES

26268 21:28:32,6364810 svchost.exe 1076 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

26284 21:28:32,6375892 svchost.exe 1076 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

26300 21:28:32,6389631 svchost.exe 1076 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

26316 21:28:32,6400483 svchost.exe 1076 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

26426 21:28:32,6490576 svchost.exe 1076 QueryOpen C:\Program Files\uTorrent\ui\SwDRM.dll FAST IO DISALLOWED

26429 21:28:32,6491271 svchost.exe 1076 CreateFile C:\Program Files\uTorrent\ui\SwDRM.dll PATH NOT FOUND Desired Access: Read Attributes, Disposition: Open, Options: Open Reparse Point, Attributes: n/a, ShareMode: Read, Write, Delete, AllocationSize: n/a, Impersonating: AB-laptop\Alexander

26517 21:28:32,6553798 svchost.exe 1076 CreateFile C:\Program Files\uTorrent\uTorrent.exe.Config NAME NOT FOUND Desired Access: Generic Read/Execute, Disposition: Open, Options: Synchronous IO Non-Alert, Non-Directory File, Attributes: n/a, ShareMode: Read, Delete, AllocationSize: n/a, Impersonating: AB-laptop\Alexander

26551 21:28:32,6573221 svchost.exe 1096 QueryOpen C:\Program Files\uTorrent\uTorrent.exe FAST IO DISALLOWED

26585 21:28:32,6588356 svchost.exe 1096 RegOpenKey HKLM\Software\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Custom\uTorrent.exe NAME NOT FOUND Desired Access: Read

26597 21:28:32,6592981 svchost.exe 1096 QueryDirectory C:\Program Files\uTorrent NO MORE FILES

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Well now I know that it is a Vista issue ... (and I learned something new)

but unblocking it as suggested from ilitirit does still not do the trick.

I still get the FAST IO DISALLOWED error message.

Any other suggestion how to make Vista accept this?

I did also try to turn of the UAC with out any success ... maybe I should try with Vista Home Premium instead?

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fyi I have given up Vista for the time beeing. I have some issues with HW (GPU conflicting with somethig else most likely) and Vista.

Anyway I am 100% sure this is a Vista issue. (Starting Vista in Safemode ... uTorrent worked like a dream!)

Thanks for the help!

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