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V1.8 Stable IO error on network disk, works fine on 1.7.x versions

Fermat

By Fermat
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Fermat Newbie

Fermat

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After starting a download en using my samba based network drive as a storage device I get a repetitive error witch interrupts en stops the download.

Errors reported by uTorrent 1.8

[2008-08-11 22:16:05] IO Error: 1168 line:362 align:-99 pos-99 count 222 actual:0

[2008-08-11 22:16:05] IO Error: 1168 line:374 align:-99 pos:11013633 count:222 actual:-99

[2008-08-11 22:16:05] IO Error: 1168 line:434 align: 512 pos:-99 count:222 actual:-99

[2008-08-11 22:16:05] IO Error: 1168 line:660 align: 512 pos:11010048 count:3806 actual:-99

This continues on and on and on.

If I use my local drive C: then everything works fine on 1.8

After switching back to 1.7.6 the problem was gone and everything worked fine on local and networked samba drive. Because I have be using uTorrent more then a year on the network drive is seems as a 1.8 bug.

Windows version XP SP 2 2 GB ram

CPU Intel P4 single core 2.53 Ghz

Network drive Linksys NSLU2 with a 750 GB external USB drive attached.

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xgazellex Newbie

xgazellex

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I have same situation, just upgraded thru the popup, turned off discio.sparse_files no change. Win XP SP2 1GB, Comcrap Laptop AMD Athlon 3000, NSLU2 with 300GB external attached assigned as drive letter. There's a clone of me two posts up!

EDIT: (downgraded to 1.7.7 and everything's fine)

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Greg Hazel Advanced Member

Greg Hazel

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After starting a download en using my samba based network drive as a storage device I get a repetitive error witch interrupts en stops the download.

Errors reported by uTorrent 1.8

[2008-08-11 22:16:05] IO Error: 1168 line:362 align:-99 pos-99 count 222 actual:0

[2008-08-11 22:16:05] IO Error: 1168 line:374 align:-99 pos:11013633 count:222 actual:-99

[2008-08-11 22:16:05] IO Error: 1168 line:434 align: 512 pos:-99 count:222 actual:-99

[2008-08-11 22:16:05] IO Error: 1168 line:660 align: 512 pos:11010048 count:3806 actual:-99

This continues on and on and on.

If I use my local drive C: then everything works fine on 1.8

After switching back to 1.7.6 the problem was gone and everything worked fine on local and networked samba drive. Because I have be using uTorrent more then a year on the network drive is seems as a 1.8 bug.

Windows version XP SP 2 2 GB ram

CPU Intel P4 single core 2.53 Ghz

Network drive Linksys NSLU2 with a 750 GB external USB drive attached.

Try unchecking "Disable Windows caching of disk writes" and "Disable Windows caching of disk reads" in Preferences > Advanced > Disk Cache. Let me know if that helps.

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Fermat Newbie

Fermat

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I unchecked "Disable Windows caching of disk writes" and "Disable Windows caching of disk reads" in Preferences > Advanced > Disk Cache Did not work.

Tried to use "pre-allocate all files", Disabled "enabled caching of disk writes" and disabled "enabled caching of disk reads" None of these settings fixed the problem.

I am using version 1.8 build 11813. 1.7.7. still works fine :(

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Fermat Newbie

Fermat

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I did an new download (no other activity) and the same error happend. I uploaded the ProcesMonitor file to http://www.mediafire.com/?sharekey=51ca2935c1b36ddad2db6fb9a8902bda

I found the following error in the 100758,"11:18:49,2186752","uTorrent.exe","3592","FileSystemControl","\\Nslu2\disk 2\Download\How to Draw Anime and Game Characters Vol 1\How to Draw Anime and Game Characters Vol 1.pdf","NOT SUPPORTED","Control: FSCTL_QUERY_ALLOCATED_RANGES"

For your information: other completed torrents on the samba share work fine. So it looks that read only from the samba disk is not an issue.

Hope you can help me.

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Martenzi Newbie

Martenzi

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I have the same problem, using Seagate FreeAgent Pro 1TB external. All my torrents worked fine til randomly they disappear and utorrent cant find the files. When I force a recheck it says the files are corrupted or unreadable. I havent logged anything yet, havent had time to do detective work. But is pisses me off since Im wasting valuable seeding time and no torrent works until ive restarted everything and done a checkdisk (btw says its fine) and force a recheck (files are between 20-80gb a 20), on every one.

Time is vauable here, please see what you can fix! No problem before... thanks

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Greg Hazel Advanced Member

Greg Hazel

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I did an new download (no other activity) and the same error happend. I uploaded the ProcesMonitor file to http://www.mediafire.com/?sharekey=51ca2935c1b36ddad2db6fb9a8902bda

I found the following error in the 100758,"11:18:49,2186752","uTorrent.exe","3592","FileSystemControl","\\Nslu2\disk 2\Download\How to Draw Anime and Game Characters Vol 1\How to Draw Anime and Game Characters Vol 1.pdf","NOT SUPPORTED","Control: FSCTL_QUERY_ALLOCATED_RANGES"

For your information: other compleded torrents on the samba share work fine. So it looks that read only from the samba disk is not an issue.

Hope you can help me.

Hm. I see FSCTL_SET_SPARSE in there too. Please disable diskio.sparse_files, delete the file, and download from scratch. Also, please save the capture as .PML nstead of .CSV :)

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Greg Hazel Advanced Member

Greg Hazel

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Still sucks, here is the link to the captured file:

http://www.mediafire.com/?12zdczptdd9

It failed faster with the diskio.sparse_files = disabled. :(

This PML is good, do you have the uTorrent log from the same session? If not, could you generate a matching pair?

To get uTorrent to log to a file, either run it like this:

utorrent.exe /LOGFILE diskio.log

or right-click in the Logger tab, and select "Log to File" before starting the download (all future log messages will go to the file).

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ears Newbie

ears

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I can let you have a remote session if you need one. PM me if you have PMs (can't see any links but not looking too hard).

Reply here if not and we'll sort something else out. I'll need the IP address you're coming in from.

PS I have the same problem!

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BuzzardHawk Newbie

BuzzardHawk

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Same problem here.

Problems started when update to 1.8. (automatic update always on).

Download ok, afther few hours (7!) io error on externaldisk, torrent halts

Start torrent again, works fine for a few hours sometimes minutes.

Other Torrents on local disk work fine, not affected.

[2008-08-19 19:22:49] IO Error:64 line:388 align:1 pos:233046016 count:131072 actual:-99

[2008-08-19 19:22:49] IO Error:64 line:638 align:512 pos:233046016 count:131072 actual:0

[2008-08-19 19:22:49] IO Error:64 line:388 align:512 pos:2253127680 count:131072 actual:-99

Tried things:

-CH3SNAS firmware 1.02 update 1.03, same error.

-Windows XP Home SP2 update SP3, same error.

-Reduced global connections to recommened settings for 1Mb upload (11mb download).

450 / 100. (Thought it might be Livebox (Sagem) Modem/Router problem)

same error although it seems to be less quickly.

- Rolledback to uTorrent 1.6.1 same error!! (did not deleted files in user/apps folder)

Proc: AMD 64 3000+

Mobo:Asus deluxe K8V

RAM: 2 Gig

NIC: 3Com Gigabit 3C940

NAS: CH3SNAS 1.03

OS: Windows XP Home SP3

default tcp / half_open connection, no fix

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Chryss Advanced Member

Chryss

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I originally posted this in troubleshooting after a search on IO error came up with nothing, and then by chance happened on this thread so am re-posting here (hope that's ok).

Earlier today I got a popup that I had run out of room on the disk (which is impossible, and I'm not on a FAT32). It was only a 200meg file and I have over 55 gigs free. I don't pre-allocate either (if that matters). I started the torrent back up that had stopped without further issue. Looking at the logs, I saw these strange errors which I have never seen before. These are the only two events of this error thus far.

[2008-08-20 08:45:15] IO Error:112 line:417 align:512 pos:353894400 count:524288 actual:-99

[2008-08-20 08:45:15] IO Error:112 line:671 align:512 pos:353894400 count:524288 actual:1

I should note that my downloads go to a secondary internal drive, not the primary C: drive.

I have enable caching of disk writes (and both subcategories) enabled.

I have enable caching of disk reads (with the first two subcategories) enabled.

I have disable windows caching of disk writes checked, and disk reads unchecked.

I am on Windows XP SP2

No firewall (save the hardware firewall)

DGL 4100 router

avast antivirus

network status green

PEX is on, DHT is off

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squiddz Member

squiddz

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I haven't tried to fix this much at all, but i thought i'd contribute my "Logger" tab:

[2008-08-25 14:40:29] Loaded ipfilter.dat (0 entries)

[2008-08-25 14:40:53] HTTP invalid url:

[2008-08-25 14:40:53] HTTP invalid url:

[2008-08-25 14:51:20] Moving files from 'C:\DOWNLOADS\# Incomplete #\torrent_name_1' to 'C:\DOWNLOADS\torrent_name_1'

[2008-08-25 20:39:14] IO Error:1168 line:362 align:-99 pos:-99 count:1954 actual:1911

[2008-08-25 20:39:14] ReadFile error: filename1.nfo:0:1954:4194304:3

[2008-08-25 20:40:55] IO Error:1168 line:362 align:-99 pos:-99 count:2129 actual:1974

[2008-08-25 20:40:55] ReadFile error: filename1.sfv:0:2129:2618426:3

[2008-08-26 08:45:28] Moving files from 'C:\DOWNLOADS\# Incomplete #\torrent_name_2' to 'C:\DOWNLOADS\torrent_name_2'

[2008-08-26 14:22:07] IO Error:1168 line:362 align:-99 pos:-99 count:1954 actual:1911

[2008-08-26 14:22:07] ReadFile error: filename1.nfo:0:1954:4194304:3

[2008-08-26 14:23:50] IO Error:1168 line:362 align:-99 pos:-99 count:2129 actual:1974

[2008-08-26 14:23:50] ReadFile error: filename1.sfv:0:2129:2618426:3

###########

Notice how a ReadFile error is happening just after each IO Error.

The torrent in question is the same in all the above cases. It's a completed torrent (which after downloading from one tracker, had to recheck download a few more MBs in order to help seed it on another tracker). The files are stored on a secondary, mildly fragmented, but very full (sata) disk. It only happens on the very small files in the torrent by the looks of it.

There are loads of other torrents running too, from the same disk and others, but i am not in a position to stop those.

Let me know if there's anything i can do to actually help..!

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manmantis Newbie

manmantis

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I just went through the available options.

As stated somewhere it could be related to caching. I disabled the following options:

Enable caching of disk writes

Disable Windows caching of disk writes

And my torrents have been running more than an hour now.

This solved my persistent "Element not found" errors also.

I'm saving my d/l to a NAS on a windows network. Saves kept giving me the above error. Different trackers, different file sizes. The only consistent thing with any of the torrents was fairly long file names (but that could be coincidental).

So, as suggested:

Uncheck - "Enable caching of disk writes"

Uncheck - "Disable Windows caching of disk writes"

Problem solved!

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