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Lose connection all the time...

Stesco

By Stesco
in Troubleshooting

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Stesco Newbie

Stesco

Posted
Posted

Hi guys,

My problem is similar to some other threads on here but not quite the same.

Whenever I connect to UTorrent I lose my internet connection after 1-2 mins altogether....it then re-connects and the same thing happens continously.

I thought it was my router (Netgear) but I connected direct from my modem (cable) to the PC cutting out the router and using both Ethernet and USB cables ( not at the same time of course) the problem persisted.

I then turned off my firewall (Mcafee) but no luck....same thing, in any event U/T has 'full access' according to the firewall settings.

I also have a static Port set up on U/T..16658.

I also tried using another program to D/L called BitComet but I had the same thing happen so it is obviously not restricted just to UTorrent.....although Limewire runs with no problems ?.

I am running the latest version of U/T but this problem has not changed since the last version.

I have a decent 20mb Cable connection running XP Pro service pack 2.

Please do not ask me to 'search FaQ etc' as I have spent the last 3 days searching :( to no avail.

Any help anyone can offer would be very much appreciated guys.

Switeck Advanced Member

Switeck

Posted
Posted

"20gb Cable connection"

Doesn't exist...yet. :P

Perhaps you are using bad settings in uTorrent as well?

Try the 2nd link in my signature, and note settings are based on your connection's sustainable UPLOAD max.

Chryss Advanced Member

Chryss

Posted
Posted

20gb cable? Lord I wish. In any case, I had this problem for quite some time. Turned out to be a combination of things for me. #1 my router (garbage Linksys) and #2 a problem with my tcp/ip config. Make sure your settings are right for your connection (i.e. MTU).

Check here: http://www.speedguide.net/ and try their tcp/ip analyzer

Switeck Advanced Member

Switeck

Posted
Posted

Even if you have a 20 megabits/second download cable connection, you almost certainly should NOT use any settings higher than 2 megabits/second in Speed Guide (CTRL+G) or the 2nd link of my signature. :(

Stesco Newbie

Stesco

Posted
  • Author
Posted

Ain't no further on with this :(, I tried using BitLord as well as BitComet to see if they worked but same thing happens, keep losing my internet connection and then it re-connects a couple of minutes later.....no matter if I am going through my Router or not.

I haven't tried un-installing my firewall (Mcafee) yet, and I'm really loath to to be honest cos its my AV as well....do you really think that could be the problem, because, as I said, U/T has 'full access' in firewall program permissions ?.

If there is no other answer I suppose I will have to :(

Switeck Advanced Member

Switeck

Posted
Posted

Have you tried HijackThis! and Process Explorer to see if there's unwanted programs on your computer possibly interfering?

1st link in my signature tells more on that...

Stesco Newbie

Stesco

Posted
  • Author
Posted

OK here are the log files, hope some-one can help cos I don't really know what to look for :(

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 18:05:55, on 19/08/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.20861)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\Ati2evxx.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\nvraidservice.exe

C:\WINDOWS\system32\CTHELPER.EXE

C:\Program Files\SiteAdvisor\6261\SiteAdv.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe

C:\Program Files\McAfee.com\Agent\mcagent.exe

C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

C:\WINDOWS\MXOALDR.EXE

C:\Documents and Settings\scourfield\sccs.exe

C:\Documents and Settings\scourfield\css.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

c:\program files\common files\mcafee\mna\mcnasvc.exe

c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

C:\Program Files\McAfee\VirusScan\McShield.exe

C:\Program Files\McAfee\MPF\MPFSrv.exe

C:\Program Files\McAfee\MSK\MskSrver.exe

C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\Program Files\SiteAdvisor\6261\SAService.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Internet Explorer\IEXPLORE.EXE

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\wscntfy.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe

C:\Documents and Settings\scourfield\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.thesun.co.uk/sol/homepage/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6261\SiteAdv.dll

O4 - HKLM\..\Run: [NVRaidService] "C:\WINDOWS\system32\nvraidservice.exe"

O4 - HKLM\..\Run: [WINDVDPatch] CTHELPER.EXE

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"

O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\..\Run: [siteAdvisor] "C:\Program Files\SiteAdvisor\6261\SiteAdv.exe"

O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey

O4 - HKLM\..\Run: [MaxtorOneTouch] C:\PROGRA~1\Maxtor\OneTouch\Utils\OneTouch.exe

O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE

O4 - HKLM\..\Run: [ulead AutoDetector] C:\Program Files\Ulead Systems\Ulead Photo Explorer 8.0 SE Basic\Monitor.exe

O4 - HKLM\..\Run: [sccs] C:\Documents and Settings\scourfield\sccs.exe

O4 - HKLM\..\Run: [Css] C:\Documents and Settings\scourfield\css.exe

O4 - HKLM\..\Run: [ppxcs] C:\Documents and Settings\scourfield\ppxcs.exe

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\S-1-5-18\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - HKUS\.DEFAULT\..\RunOnce: [showDeskFix] regsvr32 /s /n /i:u shell32 (User 'Default user')

O4 - Global Startup: gwum.lnk = C:\Program Files\Gigabyte\Gigabyte Windows Utility Manager\gwum.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/betapit/PCPitStop.CAB

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jdk/6u7/jinstall-6u7-windows-i586-jc.cab?e=1217685584985&h=5b0a9922e4a886cb9661356f7bbfb1f7/&filename=jinstall-6u7-windows-i586-jc.cab

O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize2/pcpitstop2.dll

O17 - HKLM\System\CCS\Services\Tcpip\..\{AB575E19-4A48-40D9-866E-B63D6998BA99}: NameServer = 172.16.0.1

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 172.16.0.1

O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 172.16.0.1

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 172.16.0.1

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O20 - Winlogon Notify: !SASWinLogon - F:\Program Files\SUPERAntiSpyware\SASWINLO.dll

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - F:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe

O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe

O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe

O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe

O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\McShield.exe

O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe

O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe

O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program Files\SiteAdvisor\6261\SAService.exe

--

End of file - 9493 bytes

Now Process Explorer

Process PID CPU Description Company Name

System Idle Process 0 100.00

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 592 Windows NT Session Manager Microsoft Corporation

csrss.exe 684 Client Server Runtime Process Microsoft Corporation

winlogon.exe 724 Windows NT Logon Application Microsoft Corporation

services.exe 768 Services and Controller app Microsoft Corporation

ati2evxx.exe 944 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 956 Generic Host Process for Win32 Services Microsoft Corporation

wmiprvse.exe 3232 WMI Microsoft Corporation

unsecapp.exe 3584 WMI Microsoft Corporation

mcvsshld.exe 3576 McAfee VirusScan ActiveShield McAfee, Inc.

svchost.exe 1096 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1188 Generic Host Process for Win32 Services Microsoft Corporation

wscntfy.exe 3700 Windows Security Center Notification App Microsoft Corporation

svchost.exe 1252 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1512 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 1728 Spooler SubSystem App Microsoft Corporation

AppleMobileDeviceService.exe 1180 Apple Mobile Device Service Apple, Inc.

mDNSResponder.exe 1292 Bonjour Service Apple Inc.

mcmscsvc.exe 1428 McAfee Services McAfee, Inc.

McNASvc.exe 1700 McAfee Network Agent McAfee, Inc.

McProxy.exe 1584 McAfee Proxy Service Module McAfee, Inc.

Mcshield.exe 212 On-Access Scanner service McAfee, Inc.

MpfSrv.exe 1072 McAfee Personal Firewall Service McAfee, Inc.

msksrver.exe 300 McAfee Anti-Spam Server McAfee, Inc.

NBService.exe 1320 Nero BackItUp Nero AG

PnkBstrA.exe 1768

SAService.exe 2024 SiteAdvisor McAfee, Inc.

svchost.exe 2208 Generic Host Process for Win32 Services Microsoft Corporation

alg.exe 3472 Application Layer Gateway Service Microsoft Corporation

svchost.exe 2236 Generic Host Process for Win32 Services Microsoft Corporation

mcsysmon.exe 1172 McAfee SystemGuards Service McAfee, Inc.

mcods.exe 260 McAfee VirusScan - On Demand Scan McAfee, Inc.

lsass.exe 788 LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 1480 ATI External Event Utility EXE Module ATI Technologies Inc.

explorer.exe 152 Windows Explorer Microsoft Corporation

nvraidservice.exe 324 Raid Service U.S. English Resources NVIDIA Corporation

CTHELPER.EXE 332 CtHelper Application Creative Technology Ltd

SiteAdv.exe 388 SiteAdvisor McAfee, Inc.

jusched.exe 440 Java Platform SE binary Sun Microsystems, Inc.

mcagent.exe 448 McAfee Integrated Security Platform McAfee, Inc.

OneTouch.exe 460 Maxtor OneTouch Detection Maxtor

MXOALDR.EXE 472 Maxtor MXO Auto Loader Application Cypress Semiconductor

sccs.exe 504

css.exe 528

iexplore.exe 3264 Internet Explorer Microsoft Corporation

ctfmon.exe 632 CTF Loader Microsoft Corporation

gwum.exe 1152 menu1 MFC Application

iexplore.exe 2936 Internet Explorer Microsoft Corporation

procexp.exe 2896 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

MOM.exe 396 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc.

CCC.exe 660 Catalyst Control Centre: Host application ATI Technologies Inc.

I don't think there should be any dodgy stuff here, I run a number of ad=ware/malware progs religously.

Firon Advanced Member

Firon

Posted
Posted

Well, lower net.max_halfopen to 8 or less, connect to your modem, and give uninstalling McAfee a try. If it fails, you can always reinstall McAfee.

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