monky Posted August 20, 2008 Report Share Posted August 20, 2008 Utorrent has been working just fine for sometime. However I tried to update it after being prompted for new update available, then all hell broke loose. Now every time I start Utorrent my system crashes with no warning. I've read the crash info in this forum and have included my system info to hopefully indentify the culprit.I am using AVG 8 and ran a scan which didn't turn up anything.Also using a linksys router wrt100. Tried re-installing utorrent but same problem persist.Thanks in advance for any help to resolve this.startuplist - StartupList report, 8/19/2008, 4:49:19 PMStartupList version: 1.52.2Started from : C:\Program Files\Trend Micro\HijackThis\HijackThis.EXEDetected: Windows XP SP2 (WinNT 5.01.2600)Detected: Internet Explorer v7.00 (7.00.6000.16705)* Using default options==================================================Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\System32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\PROGRA~1\AVG\AVG8\avgwdsvc.exeC:\WINDOWS\system32\CTsvcCDA.EXEC:\Program Files\Sprint\Pantech\Sprint Mobile Broadband (Pantech)\PWIUtilityService.exeC:\WINDOWS\system32\HPZipm12.exeC:\WINDOWS\System32\svchost.exeC:\PROGRA~1\AVG\AVG8\avgrsx.exeC:\PROGRA~1\AVG\AVG8\avgemc.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Sony\HotKey Utility\HKserv.exeC:\Program Files\Java\jre1.6.0_05\bin\jusched.exeC:\Program Files\HP\HP Software Update\HPWuSchd2.exeC:\Program Files\Microsoft IntelliType Pro\type32.exeC:\Program Files\Microsoft IntelliPoint\point32.exeC:\Program Files\Sony\HotKey Utility\HKWnd.exeC:\PROGRA~1\AVG\AVG8\avgtray.exeC:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exeC:\Program Files\Creative\MediaSource\Detector\CTDetect.exeC:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exeC:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exeC:\Program Files\PowerPanel\Program\PcfMgr.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exe--------------------------------------------------Listing of startup folders:Shell folders Startup:[C:\Documents and Settings\stephen\Start Menu\Programs\Startup]CMPWI.exe.LNK = C:\Program Files\Sprint\Pantech\Sprint Mobile Broadband (Pantech)\CMPWI.exeShell folders Common Startup:[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]PowerPanel.lnk = ?--------------------------------------------------Checking Windows NT UserInit:[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]UserInit = C:\WINDOWS\system32\userinit.exe,--------------------------------------------------Autorun entries from Registry:HKLM\Software\Microsoft\Windows\CurrentVersion\RunApoint = C:\Program Files\Apoint\Apoint.exeATIModeChange = Ati2mdxx.exeMouse Suite 98 Daemon = ICO.EXEHKSERV.EXE = C:\Program Files\Sony\HotKey Utility\HKserv.exeSunJavaUpdateSched = "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"HP Software Update = C:\Program Files\HP\HP Software Update\HPWuSchd2.exetype32 = "C:\Program Files\Microsoft IntelliType Pro\type32.exe"IntelliPoint = "C:\Program Files\Microsoft IntelliPoint\point32.exe"AVG8_TRAY = C:\PROGRA~1\AVG\AVG8\avgtray.exe--------------------------------------------------Autorun entries from Registry:HKCU\Software\Microsoft\Windows\CurrentVersion\RunBgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA} = "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"Creative Detector = "C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe" /REasyLinkAdvisor = "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startupctfmon.exe = C:\WINDOWS\system32\ctfmon.exe--------------------------------------------------Autorun entries in Registry subkeys of:HKLM\Software\Microsoft\Windows\CurrentVersion\Run[not active]Adobe Reader Speed Launcher = "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"NeroFilterCheck = C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exePC Pitstop Optimize Scheduler = C:\Program Files\PCPitstop\Optimize\PCPOptimize.exe -boot[OptionalComponents] = --------------------------------------------------Autorun entries in Registry subkeys of:HKCU\Software\Microsoft\Windows\CurrentVersion\Run[not active]Skype = "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized--------------------------------------------------Load/Run keys from C:\WINDOWS\WIN.INI:load=*INI section not found*run=*INI section not found*Load/Run keys from Registry:HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*HKCU\..\Windows NT\CurrentVersion\Windows: load=HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=avgrsstx.dll--------------------------------------------------Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:Shell=*INI section not found*SCRNSAVE.EXE=*INI section not found*drivers=*INI section not found*Shell & screensaver key from Registry:Shell=Explorer.exeSCRNSAVE.EXE=C:\WINDOWS\System32\scrnsave.scrdrivers=*Registry value not found*Policies Shell key:HKCU\..\Policies: Shell=*Registry key not found*HKLM\..\Policies: Shell=*Registry value not found*--------------------------------------------------Enumerating Browser Helper Objects:(no name) - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}(no name) - C:\Program Files\Freecorder\tbFre1.dll - {1392b8d2-5c05-419f-a8f6-b9f15a596612}WormRadar.com IESiteBlocker.NavFilter - C:\Program Files\AVG\AVG8\avgssie.dll - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}(no name) - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43}Adblock Pro - C:\Program Files\Adblock Pro\AdblockPro.dll - {F385C231-605B-4d8f-ACA9-DBFF765BBE17}--------------------------------------------------Enumerating Download Program Files:[{00000163-9980-0010-8000-00AA00389B71}]CODEBASE = http://download.microsoft.com/download/0/B/B/0BB06A5C-8611-4840-86B3-54DDDD0344B9/wma9dmo.cab[{33564D57-0000-0010-8000-00AA00389B71}]CODEBASE = http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB[{33564D57-9980-0010-8000-00AA00389B71}]CODEBASE = http://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab[{DBA230D1-8467-4e69-987E-5FAE815A3B45}]--------------------------------------------------Enumerating ShellServiceObjectDelayLoad items:PostBootReminder: C:\WINDOWS\system32\SHELL32.dllCDBurn: C:\WINDOWS\system32\SHELL32.dllWebCheck: C:\WINDOWS\system32\webcheck.dllSysTray: C:\WINDOWS\System32\stobject.dllWPDShServiceObj: C:\WINDOWS\system32\WPDShServiceObj.dll--------------------------------------------------End of report, 8,104 bytesReport generated in 0.070 secondsCommand line options: /verbose - to add additional info on each section /complete - to include empty sections and unsuspicious data /full - to include several rarely-important sections /force9x - to include Win9x-only startups even if running on WinNT /forcent - to include WinNT-only startups even if running on Win9x /forceall - to include all Win9x and WinNT startups, regardless of platform /history - to list version history onlyminidump file - http://www.mediafire.com/?sharekey=3acdbcc9ef29b2dbd2db6fb9a8902bdahijackthis log - http://www.mediafire.com/?btmebxze210 Link to comment Share on other sites More sharing options...
Switeck Posted August 20, 2008 Report Share Posted August 20, 2008 Nero's indexing service is known to interfere with uTorrent:C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exeThese Browser Helper Objects might be causing problems?:(no name) - C:\Program Files\Freecorder\tbFre1.dll - {1392b8d2-5c05-419f-a8f6-b9f15a596612}Adblock Pro - C:\Program Files\Adblock Pro\AdblockPro.dll - {F385C231-605B-4d8f-ACA9-DBFF765BBE17}(I really know nothing about those BHOs...and since I haven't really seen them before in a hijackthis log...it could be the cause of your problems.) Link to comment Share on other sites More sharing options...
monky Posted August 20, 2008 Author Report Share Posted August 20, 2008 Those are good suggestions. I already removed the Freecoder and the others make sense. I'm using Firefox so can I trust it to block pop-ups and remove Adblock?I use Adobe and that is a BHO. And AVG is running WormRadar. So the BHOs seem to be necessary I would think. Big help, thanks! Link to comment Share on other sites More sharing options...
Switeck Posted August 20, 2008 Report Share Posted August 20, 2008 So it's not crashing anymore? Link to comment Share on other sites More sharing options...
monky Posted August 20, 2008 Author Report Share Posted August 20, 2008 Yes it still crashed. I'll do some more investigation and try again tomorrow. Link to comment Share on other sites More sharing options...
thelittlefire Posted August 20, 2008 Report Share Posted August 20, 2008 What's the BSOD error? Did you debug the .DMP files stored in the uTorrent directory? Link to comment Share on other sites More sharing options...
Firon Posted August 20, 2008 Report Share Posted August 20, 2008 Probably caused by : w22n51.sys ( w22n51+73a98 )That's from your minidump. That driver belongs to the intel wireless device. Try to seek out newer drivers for it. Link to comment Share on other sites More sharing options...
monky Posted August 20, 2008 Author Report Share Posted August 20, 2008 ^^ I hope you are right about the driver. It was pretty old and I updated it. So far it is up after 10 minutes. Fingers crossed. Thanks for the suggestions. Link to comment Share on other sites More sharing options...
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