Help with error message PLEASE

[Kottar]

Alright so im a long time user of utorrent, and ive never had a problem with it. Now i got this new computer and i cant get any torrents downloaded. I keep gettin:

Error: The process cannot access the file because it is being used by another process.

Im pretty handy with computers and i know i have done nothing to make the files in use... But i cant figure out the problem. Have tried with probably 2 dozen torrents, i was able to finish 2 of them.

PLEASE help me...

[DreadWingKnight]

Post a hijackthis log please.

[Kottar]

I dont know what that is.

[Switeck]

1st link in my signature.

[Kottar]

How do i make a log of the problem with hijackthis?

[thelittlefire]

Switeck's #1 link, bottom of the thread.

[Kottar]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:20:48 AM, on 9/6/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Symantec AntiVirus\DefWatch.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

C:\Program Files\Viewpoint\Common\ViewpointService.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\devldr32.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\PROGRA~1\SYMANT~1\VPTray.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe

C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe

C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Internet Explorer\iexplore.exe

c:\progra~1\common~1\instal~1\update~1\isuspm.exe

C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\agent.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\wuauclt.exe

C:\Program Files\AIM6\aim6.exe

C:\Program Files\AIM6\aolsoftware.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

F3 - REG:win.ini: run="C:\Documents and Settings\Scott\Application Data\Adobe\Manager.exe"

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe"

O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"

O4 - HKLM\..\Run: [iDTSysTrayApp] sttray.exe

O4 - HKLM\..\Run: [\Win40.exe] C:\Windows\system32\Win40.exe

O4 - HKLM\..\Run: [\Win47.exe] C:\Windows\system32\Win47.exe

O4 - HKLM\..\Run: [\Win48.exe] C:\Windows\system32\Win48.exe

O4 - HKLM\..\Run: [\Win4A.exe] C:\Windows\system32\Win4A.exe

O4 - HKLM\..\Run: [\Win4B.exe] C:\Windows\system32\Win4B.exe

O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKCU\..\Run: [\Win40.exe] C:\Windows\system32\Win40.exe

O4 - HKCU\..\Run: [\Win47.exe] C:\Windows\system32\Win47.exe

O4 - HKCU\..\Run: [\Win48.exe] C:\Windows\system32\Win48.exe

O4 - HKCU\..\Run: [\Win4A.exe] C:\Windows\system32\Win4A.exe

O4 - HKCU\..\Run: [\Win4B.exe] C:\Windows\system32\Win4B.exe

O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1216432641218

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl-esd.sun.com/update/1.6.0/jinstall-6-windows-i586.cab

O21 - SSODL: dInWSRyrINDhgewB - {68018026-C2AB-2A8C-407F-6B2C7D96C2E5} - C:\WINDOWS\system32\rcww.dll (file missing)

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe

O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe

O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe

O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe

O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe

O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe

O23 - Service: Audio Service (STacSV) - IDT, Inc. - C:\WINDOWS\system32\STacSV.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\WINDOWS\system32\DRIVERS\xaudio.exe

--

End of file - 10605 bytes

[DreadWingKnight]

Roxio media indexer strikes again.

Not including the virus you have on your system.

[Kottar]

soooo roxio is my problem? should i just delete it or what?

and yes i kno i have xp and vista antivirus virus, they arnt the problem.

[DreadWingKnight]

O4 - HKLM\..\Run: [\Win40.exe] C:\Windows\system32\Win40.exe

O4 - HKLM\..\Run: [\Win47.exe] C:\Windows\system32\Win47.exe

O4 - HKLM\..\Run: [\Win48.exe] C:\Windows\system32\Win48.exe

O4 - HKLM\..\Run: [\Win4A.exe] C:\Windows\system32\Win4A.exe

O4 - HKLM\..\Run: [\Win4B.exe] C:\Windows\system32\Win4B.exe

They may not be the direct problem, but your system NEEDS cleaning.

Uninstalling roxio may solve your in use error.

[Kottar]

deleted all the roxio i had on my comp. Semms to have done the trick im 1.2% into this dl and it hasnt broken yet. Thanks for the help. Will edit if that didnt solve the problem

[thelittlefire]

You cleaned your computer too I hope?

F3 - REG:win.ini: run="C:\Documents and Settings\Scott\Application Data\Adobe\Manager.exe"

shouldn't be there AFAIK. Nothing uses win.ini anymore...

[Kottar]

lol no i havnt cleaned out my computer, if i tried too i would end up deleteing a bunch of shit that either me or my computer needs. So unless any of you on suggestions on what i should do to clean it its probably guna stay that way. The computer is practically brand new, i got it a month ago... i told myself i would keep it clean as long as possible, so much for that idea.

But the problem with downloading torrents IS solved.

[Switeck]

While this is still running:

O4 - HKLM\..\Run: [\Win40.exe] C:\Windows\system32\Win40.exe

O4 - HKLM\..\Run: [\Win47.exe] C:\Windows\system32\Win47.exe

O4 - HKLM\..\Run: [\Win48.exe] C:\Windows\system32\Win48.exe

O4 - HKLM\..\Run: [\Win4A.exe] C:\Windows\system32\Win4A.exe

O4 - HKLM\..\Run: [\Win4B.exe] C:\Windows\system32\Win4B.exe

Your computer is *NOT* clean!

It is even potentially a threat to everyone on the internet, adding and contributing to the botnets that are trying to destroy the network.

[Kottar]

so what do you want me to do search my comp and delete them?...

[Switeck]

Find out what Win 4x.exe files are...QUICK!

And remove them if you are able...if the prove as hostile as they seem.

[goonieXwarrior]

is there away around this error without deleting roxio? my computers clean and i didn't have this problem till my dad installed the roxio so i could burn movies that i d/l thanks for the help

[Firon]

You can disable Roxio Watch.

[goonieXwarrior]

is that some background program? i cant seem to find roxio watch

[Ultima]

Yes, it's a background service that indexes files. Indexers are known to cause access issues because of the intrusive way in which they operate.

[goonieXwarrior]

alright, now how do i find it?