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utorrent,zone alarm, vista-thinking outside the box

alchemist.zim

By alchemist.zim
in Troubleshooting

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alchemist.zim Newbie

alchemist.zim

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Posted

I'm taking a new look at this problem that many people seem to be having...

I've been using zonealarm for the last 3 years, and utorrent for the past 2 in XP...never (AND I DO MEAN NEVER) had a problem at all with utorrent or zone alarm...recently got a new laptop which came with Vista. I was unable to find all the drivers for XP so I'm stuck with Vista. I swear by zone alarm, and utorrent. Both programs do their jobs perfectly with minimal fuss. Now since I've been using Vista utorrent will not close properly. The icon will disappear for the try but the UI will still be on the screen. I cannot close utorrent using the task manager, or pskill.

Here is my question is there anyone here using Vista, zonealarm, and utorrent and are not having a problem???

Also to the mods...I have 2 DMP files that I can upload if you want to take a look at them, both are after utorrent crashed, but still running, if there is any other information that you might need just let me know

any help or ideas are appreciated thanks

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:41:23 PM, on 9/10/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Windows\WindowsMobile\wmdSync.exe
C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
C:\Program Files\VMware\VMware Workstation\hqtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Maxthon2\Maxthon.exe
Z:\Softwarez\ZY-tools\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = 
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = 
O1 - Hosts: ::1 localhost
O2 - BHO: (no name) - {423499C6-2D7A-07AE-0211-5F00B8CD8D9E} - (no file)
O2 - BHO: (no name) - {5D3F11B3-7CCE-4B33-AB97-D66D565AE499} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O2 - BHO: (no name) - {B6479578-D655-46C4-909A-4A8EB0ADAE5A} - (no file)
O2 - BHO: (no name) - {EDCB994E-8528-4160-9AA2-666A5CDCF263} - (no file)
O2 - BHO: (no name) - {FC183704-7163-46B9-9509-D7E2E73790B8} - (no file)
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
O4 - HKLM\..\Run: [vmware-tray] C:\Program Files\VMware\VMware Workstation\vmware-tray.exe
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Workstation\hqtray.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Bluetooth.lnk = ?
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix: 
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper\DkService.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: OSCM Utility Service - Sprint Spectrum, L.L.C - C:\Program Files\Novatel Wireless\Sprint\Sprint PCS Connection Manager\OSCMUtilityService.exe
O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-ufad.exe
O23 - Service: uvnc_service - UltraVNC - C:\Program Files\UltraVNC\WinVNC.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 6391 bytes

Process list saved on 10:33:13 PM, on 9/10/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)

[pid]    [full path to filename]        [file version]    [company name]
1864    C:\Windows\system32\taskeng.exe        6.0.6001.18000    Microsoft Corporation
2044    C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe        3.6.0.18140    Sony Corporation
1972    C:\Windows\Explorer.EXE        6.0.6001.18000    Microsoft Corporation
2412    C:\Program Files\Apoint\Apoint.exe        7.0.7.152    Alps Electric Co., Ltd.
2420    C:\Program Files\Sony\ISB Utility\ISBMgr.exe        2.2.0.6110    Sony Corporation
2436    C:\Windows\WindowsMobile\wmdSync.exe        6.0.6000.16386    Microsoft Corporation
2444    C:\Program Files\VMware\VMware Workstation\vmware-tray.exe        6.0.2658.0    VMware, Inc.
2452    C:\Program Files\VMware\VMware Workstation\hqtray.exe        6.0.2658.0    VMware, Inc.
2492    C:\Windows\System32\rundll32.exe        6.0.6000.16386    Microsoft Corporation
2548    C:\Program Files\Apoint\ApMsgFwd.exe        7.0.0.18    Alps Electric Co., Ltd.
3028    C:\Windows\System32\rundll32.exe        6.0.6000.16386    Microsoft Corporation
3060    C:\Program Files\Apoint\Apntex.exe        7.0.1.26    Alps Electric Co., Ltd.
3164    C:\Program Files\Windows Media Player\wmpnscfg.exe        11.0.6001.7000    Microsoft Corporation
3252    C:\Windows\system32\wbem\unsecapp.exe        6.0.6001.18000    Microsoft Corporation
3720    C:\Program Files\Internet Explorer\iexplore.exe        7.0.6001.18000    Microsoft Corporation
2900    C:\Program Files\Maxthon2\Maxthon.exe        2.1.3.2430    Maxthon International ltd.
2408    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe        8.0.15.0    Check Point Software Technologies LTD
2012    C:\Windows\system32\NOTEPAD.EXE        6.0.6001.18000    Microsoft Corporation
3420    Z:\Softwarez\ZY-tools\HiJackThis.exe        2.0.0.2    Trend Micro Inc.


DLLs loaded by process C:\Windows\system32\taskeng.exe:

[full path to filename]        [file version]    [company name]
C:\Windows\system32\ntdll.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\kernel32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\ADVAPI32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\RPCRT4.dll        6.0.6001.18051    Microsoft Corporation
C:\Windows\system32\USER32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\GDI32.dll        6.0.6001.18023    Microsoft Corporation
C:\Windows\system32\msvcrt.dll        7.0.6001.18000    Microsoft Corporation
C:\Windows\system32\SHELL32.dll        6.0.6001.18062    Microsoft Corporation
C:\Windows\system32\SHLWAPI.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\ole32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\OLEAUT32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\Secur32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\XmlLite.dll        1.2.1009.0    Microsoft Corporation
C:\Windows\system32\MPR.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\IMM32.DLL        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\MSCTF.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\LPK.DLL        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\USP10.dll        1.626.6001.18000    Microsoft Corporation
C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18000_none_5cdbaa5a083979cc\comctl32.dll        6.10.6001.18000    Microsoft Corporation
C:\Windows\system32\rsaenh.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\CLBCatQ.DLL        2001.12.6931.18000    Microsoft Corporation
C:\Windows\system32\tschannel.dll        6.0.6000.16386    Microsoft Corporation
C:\Windows\System32\HotStartUserAgent.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\slc.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\MsCtfMonitor.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\MSUTB.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\dwmapi.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\WTSAPI32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\PlaySndSrv.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\WINMM.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\OLEACC.dll        4.2.5406.0    Microsoft Corporation
C:\Windows\system32\uxtheme.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\TMM.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\SETUPAPI.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\POWRPROF.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\d3d9.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\VERSION.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\d3d8thk.dll        6.0.6000.16386    Microsoft Corporation
C:\Windows\system32\NTMARTA.DLL        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\WLDAP32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\WS2_32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\NSI.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\PSAPI.DLL        6.0.6000.16386    Microsoft Corporation
C:\Windows\system32\SAMLIB.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\WINTRUST.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\CRYPT32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\MSASN1.dll        6.0.6000.16386    Microsoft Corporation
C:\Windows\system32\USERENV.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\imagehlp.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\nvapi.dll        7.15.11.128    NVIDIA Corporation
C:\Windows\System32\QAgent.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\fwpuclnt.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\QUtil.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\System32\wevtapi.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\apphelp.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\wdmaud.drv        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\ksuser.dll        6.0.6000.16386    Microsoft Corporation
C:\Windows\system32\MMDevAPI.DLL        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\AVRT.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\AUDIOSES.DLL        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\audioeng.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\msacm32.drv        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\MSACM32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\midimap.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\WINSTA.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\dimsjob.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\ncrypt.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\GPAPI.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\pautoenr.dll        6.0.6000.16386    Microsoft Corporation
C:\Windows\system32\NETAPI32.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\certcli.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\ATL.DLL        3.5.2284.0    Microsoft Corporation
C:\Windows\system32\WININET.dll        7.0.6001.18099    Microsoft Corporation
C:\Windows\system32\Normaliz.dll        6.0.6000.16386    Microsoft Corporation
C:\Windows\system32\iertutil.dll        7.0.6001.18000    Microsoft Corporation
C:\Windows\system32\certenroll.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\NTDSAPI.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\DNSAPI.dll        6.0.6001.18000    Microsoft Corporation
C:\Windows\system32\WinSCard.dll        6.0.6001.18000    Microsoft Corporation

System Information
Computer System  Model: VGN-FZ290E (Notebook)
  Manufacturer: Sony Corporation
  Version %s: A222ADHV
Advanced Power Management  AC Power Status: Online
  Battery Charge Status: High
Processor  Model: 2x  Intel(R) Core(TM)2 Duo CPU     T7250  @ 2.00GHz
  Socket/Slot: N/A (None)
  Frequency: 2000 MHz
  FSB Speed: 200 MHz
  Signature: GenuineIntel
  Vendor: Intel Corporation
  L1 Cache: 64 KB
  L2 Cache: 2048 KB
  L3 Cache: 0 KB
Mainboard  Model: VAIO
System BIOS  Vendor: Phoenix Technologies LTD
  Version %s: R1120J7
  Date: 07/04/2007
  Size: 1024 KB
Video System  Monitor: Generic PnP Monitor
  Monitor: Generic PnP Monitor
  Video Card: @oem6.inf,%nvidia_g86.dev_0426.1%;NVIDIA GeForce 8400M GT
  Screen Resolution: 1280x800 32 bit
Physical Storage Device  CD-ROM/DVD: PIONEER DVD-RW  DVR-K17 ATA Device
  Hard Disk: FUJITSU MHX2250BT
  Hard Disk: MemoryStick0 Device
  Hard Disk: SD1 Device
  Hard Disk: WD 2500BEV External USB Device
  Hard Disk: USB Flash Memory USB Device
Logical Storage Device  System (C:): 40946 MB (23059 MB Free) NTFS
  Archive (D:): 197525 MB (27110 MB Free) NTFS
  Alchemy Muzic (H:): 238472 MB (141850 MB Free) NTFS
Peripherals  Mouse: Alps Pointing-device for VAIO
  Mouse: HID-compliant mouse
  Mouse: HID-compliant mouse
  Keyboard: HID Keyboard Device
  Keyboard: Standard PS/2 Keyboard
Communication Device(s)  Modem: HDAUDIO SoftV92 Data Fax Modem with SmartCP
  Network Card 1: Intel(R) Wireless WiFi Link 4965AGN
  Network Card 2: Marvell Yukon 88E8036 PCI-E Fast Ethernet Controller
  Network Card 3: Microsoft Windows Mobile Remote Adapter
Operating System(s)  Windows Family:  Professional
  Service Pack: Service Pack 1
  Version Number: 6.0 (Build 6001)

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