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error access denied????


wezzybhoy

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please help i keep getting this message whenever i try and download a file. the file starts to download(very slowly) for maybe 10 seconds before saying error access denied. i have been on the utorrent help page but i dont understand what the problem is or how to fx it i have tried uninstalling and reinstalling but still the same. can somebody give me an easy explanation how to fix this please.

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a) get HijackThis from trendsecure.com, run it, view the log, and post the contents here

B) get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here

Where are you trying to download to? Do you have the correct Windows user permissions to download there?

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i have same problem-this is from my Utorent -

Process PID CPU Description Company Name

System Idle Process 0 96.97

Interrupts n/a Hardware Interrupts

DPCs n/a 0.76 Deferred Procedure Calls

System 4 0.76

smss.exe 1372 Windows NT Session Manager Microsoft Corporation

csrss.exe 1520 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1876 Windows NT Logon Application Microsoft Corporation

services.exe 1952 Services and Controller app Microsoft Corporation

ati2evxx.exe 264 ATI External Event Utility EXE Module ATI Technologies Inc.

svchost.exe 284 Generic Host Process for Win32 Services Microsoft Corporation

BTSTAC~1.EXE 1124 Bluetooth Stack COM Server Broadcom Corporation.

svchost.exe 492 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 580 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 652 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 796 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 676 Spooler SubSystem App Microsoft Corporation

AppleMobileDeviceService.exe 1184 Apple Mobile Device Service Apple Inc.

avgwdsvc.exe 1260 AVG Watchdog Service AVG Technologies CZ, s.r.o.

avgam.exe 1332 AVG Alert Manager AVG Technologies CZ, s.r.o.

avgrsx.exe 1400 AVG Resident Shield Service AVG Technologies CZ, s.r.o.

avgnsx.exe 1576 AVG Network scanner Service AVG Technologies CZ, s.r.o.

avgfws8.exe 1272 0.76 AVG Firewall Service AVG Technologies CZ, s.r.o.

mDNSResponder.exe 1744 Bonjour Service Apple Inc.

btwdins.exe 1844 Bluetooth Support Server Broadcom Corporation.

PnkBstrA.exe 728

PrfldSvc.exe 1004

avgemc.exe 2376 AVG E-Mail Scanner AVG Technologies CZ, s.r.o.

lsass.exe 1964 LSA Shell (Export Version) Microsoft Corporation

ati2evxx.exe 784 ATI External Event Utility EXE Module ATI Technologies Inc.

explorer.exe 3288 Windows Explorer Microsoft Corporation

RTHDCPL.exe 3524 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

avgtray.exe 3720 AVG Tray Monitor AVG Technologies CZ, s.r.o.

BTTray.exe 3972 Bluetooth Tray Application Broadcom Corporation.

procexp.exe 3764 Sysinternals Process Explorer Sysinternals

uTorrent.exe 828 0.76 µTorrent BitTorrent, Inc.

firefox.exe 2364 Firefox Mozilla Corporation

Process: uTorrent.exe Pid: 828

Name Description Company Name Version

activeds.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.2180

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.2180

advapi32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.2180

apphelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.2180

atl.dll ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0000

avgrsstx.dll AVG Resident Shield Starter AVG Technologies CZ, s.r.o. 8.00.0000.0134

browseui.dll Shell Browser UI Library Microsoft Corporation 6.00.2900.2995

c_1250.nls

clbcatq.dll Microsoft Corporation 2001.12.4414.0312

comctl32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.2180

comres.dll Microsoft Corporation 2001.12.4414.0258

crypt32.dll Crypto API32 Microsoft Corporation 5.131.2600.2180

cryptui.dll Microsoft Trust UI Provider Microsoft Corporation 5.131.2600.2180

cscdll.dll Offline Network Agent Microsoft Corporation 5.01.2600.2180

cscui.dll Client Side Caching UI Microsoft Corporation 5.01.2600.2180

ctype.nls

dnsapi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.2938

gdi32.dll GDI Client DLL Microsoft Corporation 5.01.2600.2952

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.2180

imagehlp.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.2180

iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.2912

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.2991

locale.nls

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.00.0004.0012

mprapi.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.2180

msasn1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.2180

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.2180

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.2180

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.2976

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.2180

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.2948

oleaut32.dll Microsoft Corporation 5.01.2600.2180

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.2938

rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.2863

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.2161

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.2180

samlib.dll SAM Library DLL Microsoft Corporation 5.01.2600.2180

secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.2180

setupapi.dll Windows Setup API Microsoft Corporation 5.01.2600.2938

shdocvw.dll Shell Doc Object and Control Library Microsoft Corporation 6.00.2900.2987

shell32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.2995

shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.2180

shlwapi.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.2995

sortkey.nls

sorttbls.nls

unicode.nls

user32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.2622

userenv.dll Userenv Microsoft Corporation 5.01.2600.2180

uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0001.12285

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.2845

version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.2180

wininet.dll Internet Extensions for Win32 Microsoft Corporation 6.00.2900.2995

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.2180

wintrust.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.2180

wldap32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.2180

ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.2180

ws2help.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.2180

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.2180

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  • 2 weeks later...

Help me,please,i have same problem

Process PID CPU Description Company Name

System Idle Process 0 76.81

Interrupts n/a 1.45 Hardware Interrupts

DPCs n/a 0.72 Deferred Procedure Calls

System 4

smss.exe 1356 Диспетчер сеанса Windows NT Корпорация Майкрософт

csrss.exe 1468 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1500 Программа входа в систему Windows NT Корпорация Майкрософт

services.exe 1544 1.45 Приложение служб и контроллеров Корпорация Майкрософт

svchost.exe 1744 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1836 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 2036 Generic Host Process for Win32 Services Microsoft Corporation

wscntfy.exe 3860 Windows Security Center Notification App Microsoft Corporation

svchost.exe 252 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 312 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 632 Generic Host Process for Win32 Services Microsoft Corporation

spoolsv.exe 1124 Spooler SubSystem App Microsoft Corporation

mDNSResponder.exe 948 Bonjour Service Apple Computer, Inc.

InCDsrv.exe 1036 0.72 incdsrv Nero AG

LSSrvc.exe 1340 LightScribe Service Hewlett-Packard Company

MDM.EXE 1752 Machine Debug Manager Microsoft Corporation

nvsvc32.exe 2056 NVIDIA Driver Helper Service, Version 167.58 NVIDIA Corporation

PsiService_2.exe 2124 PsiService PsiService Protexis Inc.

StarWindServiceAE.exe 2268 StarWind iSCSI Target (Alcohol Edition) Rocket Division Software

svchost.exe 2308 Generic Host Process for Win32 Services Microsoft Corporation

TosBtSrv.exe 2352 TOSHIBA Bluetooth Service TOSHIBA CORPORATION

FNPLicensingService.exe 3872 Activation Licensing Service Macrovision Europe Ltd.

ServiceLayer.exe 972 ServiceLayer Module Nokia.

alg.exe 2968 Application Layer Gateway Service Microsoft Corporation

lsass.exe 1556 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 328 Проводник Корпорация Майкрософт

HControl.exe 560 HControl

ATKOSD.exe 3136 ATKOSD

SynTPEnh.exe 392 Synaptics TouchPad Enhancements Synaptics, Inc.

RTHDCPL.exe 648 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

sm56hlpr.exe 728 Application executable file Motorola Inc.

rundll32.exe 876 Запуск библиотеки DLL как приложения Корпорация Майкрософт

jusched.exe 908 Java Platform SE binary Sun Microsystems, Inc.

NBHGui.exe 960 NBH Nero AG

InCD.exe 1044 InCD Nero AG

Acrotray.exe 1964 AcroTray Adobe Systems Inc.

UnlockerAssistant.exe 376

LaunchApplication.exe 440 PC Suite Nokia

ctfmon.exe 580 CTF Loader Microsoft Corporation

LightScribeControlPanel.exe 1344 Hewlett-Packard Company

TosBtMng.exe 1984 TosBtMng TOSHIBA CORPORATION.

TosA2dp.exe 2076 TosA2dp TOSHIBA CORPORATION.

TosBtHid.exe 2364 TOSHIBA CORPORATION.

TosBtHSP.exe 2552 TosBtHSP TOSHIBA CORPORATION.

SetPoint.exe 752 Logitech SetPoint Event Manager (UNICODE) Logitech, Inc.

KHALMNPR.exe 1320 Logitech KHAL Main Process Logitech, Inc.

utorrent.exe 1668 0.72

opera.exe 3084 0.72 Opera Internet Browser Opera Software

Lingvo.exe 3540 16.67 Lingvo ABBYY (BIT Software)

LvAgent.exe 2168 Lingvo Launcher ABBYY (BIT Software)

procexp.exe 1760 0.72 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Process: utorrent.exe Pid: 1668

Name Description Company Name Version

AcSignCore16.dll AutoCAD component Autodesk, Inc. 17.01.0051.0000

AcSignIcon.dll AutoCAD component Autodesk, Inc. 17.01.0051.0000

ACTIVEDS.dll Библиотека DLL уровня маршрутизатора AD Корпорация Майкрософт 5.01.2600.5512

adialhk.dll kldialhk Kaspersky Lab 7.00.0001.0325

adsldpc.dll Библиотека DLL поставщика LDAP AD Корпорация Майкрософт 5.01.2600.5512

ADVAPI32.dll Расширенная библиотека API Windows 32 Корпорация Майкрософт 5.01.2600.5512

appHelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.5512

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

browseui.dll Библиотека интерфейса обозревателя оболочки Корпорация Майкрософт 6.00.2900.5512

c_1252.nls

CFGMGR32.dll Configuration Manager Forwarder DLL Microsoft Corporation 5.01.2600.5512

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll Библиотека общих диалоговых окон Корпорация Майкрософт 6.00.2900.5512

COMRes.dll Корпорация Майкрософт 2001.12.4414.0700

ConnAPI.DLL Nokia Connectivity API Nokia. 6.82.0072.0002

CRYPT32.dll API32 криптографии Корпорация Майкрософт 5.131.2600.5512

CRYPTUI.dll Интерфейс поставщика доверия Корпорация Майкрософт 5.131.2600.5512

CSCDLL.dll Сетевой агент автономного режима Корпорация Майкрософт 5.01.2600.5512

cscui.dll Интерфейс кэширования на стороне клиента Корпорация Майкрософт 5.01.2600.5512

ctype.nls

davclnt.dll Библиотека клиента Web DAV Корпорация Майкрософт 5.01.2600.5512

DNSAPI.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5512

dnsq.dll DNSQ Kaspersky Lab 7.00.0001.0325

drprov.dll Microsoft Terminal Server Network Provider Microsoft Corporation 5.01.2600.5512

fssync.dll FSSYNC.DLL Kaspersky Lab 7.00.0005.0325

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5512

gdiplus.dll Microsoft GDI+ Microsoft Corporation 5.01.3102.5581

hnetcfg.dll Диспетчер конфигурации домашней сети Корпорация Майкрософт 5.01.2600.5512

ieframe.dll Internet Explorer Microsoft Corporation 7.00.6000.16705

ieframe.dll.mui Internet Explorer Microsoft Corporation 7.00.6000.16414

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.00.6000.16705

IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

index.dat

index.dat

index.dat

Iphlpapi.dll API модуля поддержки IP Корпорация Майкрософт 5.01.2600.5512

kernel32.dll Библиотека клиента Windows NT BASE API Корпорация Майкрософт 5.01.2600.5512

lgscroll.dll Logitech Scroll Enabler (UNICODE) Logitech, Inc. 4.60.0122.0000

LINKINFO.dll Windows Volume Tracking Microsoft Corporation 5.01.2600.5512

locale.nls

LvHook.dll Lingvo Hook DLL ABBYY (BIT Software) 12.00.0000.0351

mdnsNSP.dll Bonjour Namespace Provider Apple Computer, Inc. 1.00.0003.0001

MFC80U.DLL MFCDLL Shared Library - Retail Version Microsoft Corporation 8.00.50727.0042

miscr3.dll Kaspersky Anti-Virus Ring 3 Hooker Helper Kaspersky Lab 7.00.0001.0325

MLANG.dll Multi Language Support DLL Microsoft Corporation 6.00.2900.5512

MPR.dll Библиотека маршрутизации для нескольких служб доступа Корпорация Майкрософт 5.01.2600.5512

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5512

MSCTF.dll Библиотека (DLL) MSCTF-сервера Корпорация Майкрософт 5.01.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

MSGINA.dll Библиотека GINA входа в систему Windows NT Корпорация Майкрософт 5.01.2600.5512

MSIMG32.dll GDIEXT Client DLL Microsoft Corporation 5.01.2600.5512

MSVCP71.dll Microsoft® C++ Runtime Library Microsoft Corporation 7.10.3077.0000

MSVCP80.dll Microsoft® C++ Runtime Library Microsoft Corporation 8.00.50727.0163

MSVCR71.dll Microsoft® C Runtime Library Microsoft Corporation 7.10.3052.0004

MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.00.50727.0163

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Расширение поставщика службы API Microsoft Windows Sockets 2.0 Корпорация Майкрософт 5.01.2600.5512

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5512

NETRAP.dll Net Remote Admin Protocol DLL Microsoft Corporation 5.01.2600.5512

NETUI0.dll Общие классы GUI для NT LM Корпорация Майкрософт 5.01.2600.5512

NETUI1.dll NT LM UI Common Code - Networking classes Microsoft Corporation 5.01.2600.5512

Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.00.5441.0000

ntdll.dll Системная библиотека NT Корпорация Майкрософт 5.01.2600.5512

ntlanman.dll Microsoft® LAN Manager Корпорация Майкрософт 5.01.2600.5512

NTMARTA.DLL Поставщик Windows NT MARTA Корпорация Майкрософт 5.01.2600.5512

ntshrui.dll Расширения оболочки, обеспечивающие доступ к ресурсам Корпорация Майкрософт 5.01.2600.5512

ODBC32.dll Microsoft Data Access - ODBC Driver Manager Microsoft Corporation 3.525.1132.0000

odbcint.dll Microsoft Data Access - ресурсы ODBC Корпорация Майкрософт (Microsoft Corp.) 3.525.1117.0000

ole32.dll Microsoft OLE для Windows Корпорация Майкрософт 5.01.2600.5512

oleaut32.dll Microsoft Corporation 5.01.2600.5512

OLEPRO32.DLL Microsoft Corporation 5.01.2600.5512

PCSCM.dll PC Suite Common Modules Nokia 6.82.0077.0000

PhoneBrowser.dll Phone Browser Nokia 6.82.0063.0009

PhoneBrowser_Nokia.ngr Nokia Phone Browser graphics resources Nokia 6.82.0014.0000

PhoneBrowser_rus.nlr Nokia Phone Browser language resources Nokia 6.82.0036.0001

PortableDeviceApi.dll Windows Portable Device API Components Microsoft Corporation 5.02.5721.5145

PSAPI.DLL Process Status Helper Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.5512

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

scrchpg.dll Script Checker Kaspersky Lab 7.00.0001.0325

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5512

serwvdrv.dll Звуковой драйвер Unimodem Корпорация Майкрософт 5.01.2600.0000

SETUPAPI.dll Windows Setup API Корпорация Майкрософт 5.01.2600.5512

shdocvw.dll Библиотека объектов документов и элементов управления оболочки Корпорация Майкрософт 6.00.2900.5628

SHELL32.dll Общая библиотека оболочки Windows Корпорация Майкрософт 6.00.2900.5512

SHLWAPI.dll Библиотека небольших программ оболочки Корпорация Майкрософт 6.00.2900.5512

sortkey.nls

sorttbls.nls

sti.dll Клиентская библиотека устройств неподвижных изображений Корпорация Майкрософт 5.01.2600.5512

umdmxfrm.dll Unimodem Tranform Module Microsoft Corporation 5.01.2600.0000

unicode.nls

UnlockerHook.dll

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.00.6000.16705

USER32.dll Библиотека клиента USER API Windows XP Корпорация Майкрософт 5.01.2600.5512

USERENV.dll Userenv Корпорация Майкрософт 5.01.2600.5512

utorrent.exe

uxtheme.dll Библиотека тем UxTheme (Microsoft) Корпорация Майкрософт 6.00.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

wiashext.dll Интерфейс пользователя папки оболочки для устройств обработки изображений Корпорация Майкрософт 5.01.2600.5512

WININET.dll Internet Extensions for Win32 Microsoft Corporation 7.00.6000.16705

WINMM.dll MCI API DLL Корпорация Майкрософт 5.01.2600.5512

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.01.2600.5512

WINTRUST.dll Интерфейсы проверки доверия (Microsoft) Корпорация Майкрософт 5.131.2600.5512

WLDAP32.dll Win32 LDAP API DLL Корпорация Майкрософт 5.01.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

WS2HELP.dll Модуль поддержки Windows Socket 2.0 для Windows NT Корпорация Майкрософт 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

xpsp2res.dll Сообщения пакета обновления 2 Корпорация Майкрософт 5.01.2600.5512

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Well several things... I see you've got Unlocker loaded. Is there a way for IT to tell you where it unfroze your files from.

You aren't running at LEAST uTorrent 1.8, and I see a Lingvo hook for an ABBYY software product.

For Process Monitor you can start logging (Ctrl-E) and filter by process NAME "utorrent.exe" to see easier... when you see Access Denied you stop logging (Ctrl-E) and can remove the filter to see what else happened around that time. I have a feeling Ctrl-P > Advanced > diskio.flush_files may help but more data first would be better.

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  • 1 month later...

hey i am new to this and i dont know how to post a fourm.... I am having troubles when i start to dl. it says error access denied. I have no idea how to fix it, have been useing utorrent for about 3 month with no problem and now all of the sudden i get blind sided by this. I don't know if it could have something to do with the recent Vista updates that Microsoft launched on tuesday but your help would be much appreciated!

Thanks,

Josh

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