Slow Download or No download at all

[Lord_Mew]

well, a few weeks ago I was having speed Issues, like seen on speed test 84MB of download when I actually only have 4MB, anyway I fixed that by formatting and reinstalling everything. now the speed test tells the truth, now for the problem, utorrent isn't downloading, it connects to the tracker, get's the scrape info, but that's all, sometimes it downloads... at 0.8Kb/s - 15Kb/s, so far I have tried everything on the guides here

I properly forwarded my router and that didn't work so I enabled the port UPnP mapping so utorrent sets it automatically, I log on to the router and see the forwarding properly done.

when I check the utorrent forward test it says its properly done... 3 seconds later it says it isn't... and once again it says it isn't.... I'm pretty much pissed so far, I've been forced to use IMAGESHACK to download the torrents, YES! Imageshack!!!!

anyway, I checked the windows firewall and utorrents is allowed and I even did it manually afterwards just to be sure... nothing changed, I added the port to the exception and nothing changed, sure it downloaded for at least 3 minutes then dead, the warning icon goes from green to yellow to nothing.

now as for my info

router:

Ovislink Airlive Wirelless Router WL-5404AR (wired connection)

OS

Windows XP SP3 (suspicious about the SP3, I'm not trusting to much on the windows "update" )

Connection

Cable internet 4MBps down, 512KBps up

what else can I say... I tried looking with the TCPview and all the connections from utorrent were only SYN_Sent and only 1 was established... from port 0 to myself...

I think that's all, please give me a solution ^^

[Firon]

Have you tried connecting directly to the modem?

[Lord_Mew]

I tried and there was no change, it kept saying port is not forwarded properly so my guess so far is that something is either wrong with the computer, ethernet card, OS or in the worst case Modem

but I'm pretty sure is either the computer or the OS, since I tried changing from wired to wirelesss and it was the same, slow or no speed...

I'll be dammed, it started downloading from the RSS feed... at 5Kb/s, still it does that from time to time but it doesn't mean anything, in the 2 hours that the client has been running the highest achieved speed has been 6, and that's in the last hour

[Firon]

Post a HijackThis log please.

[Lord_Mew]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 0:56:31, on 27-09-2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP3 (6.00.2900.5512)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

C:\Program Files\Microsoft SQL Server\MSSQL$VAIO_VEDB\Binn\sqlservr.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

C:\WINDOWS\system32\tcpsvcs.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

C:\Program Files\Sony\VAIO Power Management\SPMgr.exe

C:\Program Files\Sony\ISB Utility\ISBMgr.exe

C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe

C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe

C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe

C:\Program Files\Google\Gmail Notifier\gnotify.exe

C:\Program Files\Apoint\Apntex.exe

C:\WINDOWS\system32\WDBtnMgr.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\RssReader\RssReader.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe

C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sony-latin.com/vaio/info

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony-latin.com/vaio/info

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll

O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe

O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe

O4 - HKLM\..\Run: [sonyPowerCfg] "C:\Program Files\Sony\VAIO Power Management\SPMgr.exe"

O4 - HKLM\..\Run: [iSBMgr.exe] C:\Program Files\Sony\ISB Utility\ISBMgr.exe

O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [switcher.exe] C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe

O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 4.0\apdproxy.exe"

O4 - HKLM\..\Run: [VAIOCameraUtility] "C:\Program Files\Sony\VAIO Camera Utility\VCUServe.exe"

O4 - HKLM\..\Run: [PartSeal] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe

O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min

O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe

O4 - HKLM\..\Run: [iMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32

O4 - HKLM\..\Run: [iMEKRMIG6.1] C:\WINDOWS\ime\imkr6_1\IMEKRMIG.EXE

O4 - HKLM\..\Run: [MSPY2002] C:\WINDOWS\system32\IME\PINTLGNT\ImScInst.exe /SYNC

O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC

O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName

O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [RssReader] C:\Program Files\RssReader\RssReader.exe

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')

O4 - .DEFAULT User Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (User 'Default user')

O4 - Global Startup: Bluetooth Manager.lnk = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O14 - IERESET.INF: START_PAGE_URL=http://www.sony-latin.com/vaio/info

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe

O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe

O23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 2\IcVzMon.exe

O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe

O23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe

O23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe

O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe

O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe

O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe

O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe

O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe

O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe

O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe

O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe

O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe

O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe

--

End of file - 9087 bytes

[Firon]

AntiVir can act as a firewall.

[Lord_Mew]

I'll be dammed... I disabled the Guard and forced a download that took almost 3 or 4 hours to reach 3% and it started inmediately... guess I'm gonna have to find myself another antivirus, any recommendations?

[edit] Tested the port with antivir guard disabled and everything is working as it once used to be, strange that antivir is interfering now, before there was no problem with it... well I'm downloading almost at full speed now and even the navigator sped up as well.

Thanks for your help, I guess I will have to find another antivirus that doesn't interfere with utorrent since antivir doesn't seems to have a configuration panel for this sort of things

[Firon]

Does the Guard function disable the entire AV?

And uh, you can try out AVG.

[Lord_Mew]

the guard disables the active monitoring, like live scan and stuff like that, but I can still call for the main program, but no worries I looked deeper in configuration and found a place where I can add processes for the program to exclude from the guard so I reactived it and the speed hasn't dropped, the port hasn't closed nor am I getting time outs from the trackers.

[Edit]Starting to feel like the boy that cried Wolf... okay I the antivirus disabled and apparently since last nights download festa, 1 hour later all the download went to hell and it hasn't downloaded anything since, so I'm back to the same problem... how do I check if there's an IPfilter in the way, just in case cause the other choice would be that the router or the network is at fault, but everything else works, IRC works, HTTP downloads obviusly work, FTP connections work, only utorrent is the one working when it feels like it I even tried to use azureus against all I believe... complete waste of time (and by that I mean all the 20+ pages of configurations I had to go thru to even add a torrent).

[Edit2] Updated my Explorer from 6 to 7 and properly configurated it... now the torrents are working, not that happy since I had to intall IE7, but what the hell, I can download once again... for today at least

[Edit3] Mystery has been solved... I'm the victim of extreme traffic shaping, my F***ing ISP (VTR) apparently started with the extreme shaping just recently, and how do I know... simple, after 0:00am until 12:00pm my speed goes from a freaking 10kb/s to a whooping 200+Kb/s

in other words I'm screwed and the forced encryption on utorrent isn't able to overcome it so I'm forced to use imageshack during the day and let my computer go wild during the night... although it should be backwards but there's no helping it anymore