mbamg Posted November 7, 2008 Report Share Posted November 7, 2008 Hi I'm a newbie on this forum. My uTorrent 1.8.1 always crashes at some point. The really annoying thing is that when it stops responding, I can't close it in the Applications tab of Task Manager. It stays there unless I attempt to end the task in the Processes tab of Task Manager or shut down the computer. Strange thing is, even though it disappears from my task bar when I try to end it, it's still running as a process in Task Manager. When I click on the uTorrent shortcut, another instance of uTorrent runs as another process, albeit using less memory. When the second process freezes, I open another instance of uTorrent, and this goes on and on until I turn off my computer or just give up.I use ESET Smart Security for my anti-virus, anti-spyware, and firewall. I've heard NOD32 poses a problem for uTorrent, but so far there has been no alerts from Smart Security about it.I use ZoneAlarm Firewall, but uTorrent still crashes when I don't activate it. I use Windows Defender.I use Nvidia's nForce 630.My Vista is Service Pack 1.I think others should know that I had the same problem with BitTorrent. That's why I switched to uTorrent, but I guess they both crash on my computer.Can anyone identify the reason why my uTorrent crashes or at least narrow the possibilities down? Link to comment Share on other sites More sharing options...
moogly Posted November 7, 2008 Report Share Posted November 7, 2008 ZA, Nvidia, that sounds bad... Post HJT and PE's logs plz:http://forum.utorrent.com/viewtopic.php?id=29748DONT FORGET to select uTorrent.exe process and enable DLL mode (ctrl+d) in Process Explorer.Copy/paste logs here. Link to comment Share on other sites More sharing options...
mbamg Posted November 7, 2008 Author Report Share Posted November 7, 2008 Um, what is Process Explorer and how do I open it? Link to comment Share on other sites More sharing options...
moogly Posted November 7, 2008 Report Share Posted November 7, 2008 Read the linked post. it's a better process manager. Dwl the .exe and open it when uT is running.It's useful to see which process is injected in uT and could be the cause of crashes. Link to comment Share on other sites More sharing options...
mbamg Posted November 7, 2008 Author Report Share Posted November 7, 2008 blah Link to comment Share on other sites More sharing options...
Ultima Posted November 7, 2008 Report Share Posted November 7, 2008 Get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here.Got crash dumps from µTorrent in the same directory as the µTorrent EXE file?Edit: Um, why do you have ZA, ESET, and McAfee installed on your computer? Link to comment Share on other sites More sharing options...
mbamg Posted November 7, 2008 Author Report Share Posted November 7, 2008 bree Link to comment Share on other sites More sharing options...
moogly Posted November 7, 2008 Report Share Posted November 7, 2008 You don't select uTorrent.exe in the list. Do it and enable DLL mode (ctrl+d) Link to comment Share on other sites More sharing options...
mbamg Posted November 7, 2008 Author Report Share Posted November 7, 2008 I have ZoneAlarm for Firewall, Smart Security for antivirus and antispyware, and McAfee SiteAdvisor. Link to comment Share on other sites More sharing options...
Ultima Posted November 7, 2008 Report Share Posted November 7, 2008 1. Disable ESET's Web/HTTP monitor/filter2. ZA is known to be problematic, especially on Vista3. SiteAdvisor... sounds like it scans HTTP traffic, which can sometimes cause problems with P2P applications Link to comment Share on other sites More sharing options...
mbamg Posted November 7, 2008 Author Report Share Posted November 7, 2008 bro Link to comment Share on other sites More sharing options...
Ultima Posted November 7, 2008 Report Share Posted November 7, 2008 DpoFeedb.dll DigitalPersona OTS Feedback DigitalPersona, Inc. 4.03.0000.3276DpoSet.dll DigitalPersona User Settings Manager DigitalPersona, Inc. 4.03.0000.3276saHook.dll SiteAdvisor McAfee, Inc. 2.09.0000.0202(DLLs that look foreign to me) Link to comment Share on other sites More sharing options...
mbamg Posted November 7, 2008 Author Report Share Posted November 7, 2008 Oh the DigitalPersona is my fingerprinting software. Apparently my HP laptop came with a fingerprint reader. I set it to check for updates every month.BTW I can't find any crashdump files in my uTorrent folder. I assume this is because uTorrent did not acknowledge that it has crashed before. Link to comment Share on other sites More sharing options...
Firon Posted November 7, 2008 Report Share Posted November 7, 2008 Did you actually uninstall Zone Alarm? Not just disable the processes. Link to comment Share on other sites More sharing options...
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