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Hi, While downloading a torrent it stops and I am getting an error message that says "The requested operation cannot be performed on a file with a user-mapped section open."

HELP! What does this mean and what do I do to eliminate the glitch?

I am using uTorrent on WXP Pro MCE + SP2. Internet connection is DSL through a Linsky (AM300) ADSL2+ modem. I get download speed of 190Kb/s.I have just hooked up to the hardware and reconnected online again after a while off.

I have updated to this version of uT from 1.8.1. Have never had this happen before, Problem started when download reached 40%. Force start gets it going again but not for long.

According to the icon I don't have an incoming connection and may have to do a Port Forwarding fix, but I can't see why as I get a download anyway--sort of.Well usually I get what I'm downloading, as I said, the glitch I have at moment is alien to me.

All advice welcomed.


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I am using Avast 4 (free version) & Firewall is Comodo Pro, both updated today after my break from comp use.

Sorry about the delay in my reply to your Q. I have been egging the download along with 'force restart'. got it to 99.9% but each time I get the error message and give it the barbarian boot again, the download resets to 99.4%. If I shut-down uT & reopen it, I receive a message on the relevant download line, " Invalid download state, try resuming"

Sometimes the icon that shows if the port I am using is open will change from one of the 3 options to the other. Most prominant is the blocked port triangle with the ! inside of it. At times I get download speeds of up to 500+ kB/s. But can't get it to go 100%, even when 'Availability' reaches 13 or more.

Long winded barbarian I am eh.


ps. Since I first posted my queryI have checked out the forums on the subject and did a 'Hijack This' scan, downloaded/used a program " Process Explorer", from systinternals.com. When I did the PE check I selected & right clicked "uT.exe" and selected 'Debug'.Well,the uT.exe disappeared from the list.Still works though, think I'll try another download & see what happens.The one I am trying to obtain is 526MB and should've been done hours ago. The upload has been 1.27GB thus far.( ?!)

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Ok. I will do what you asked. bit slow I am so gimme a minute or2 because I didn't save the HJT scan.


Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:14:29 PM, on 11/26/2008

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Boot mode: Normal

Running processes:








C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

I forgot to uninstall AV etc, will do so now, reboot and post back result.




C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

C:\Program Files\COMODO\Firewall\cmdagent.exe


C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe


C:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe




C:\Program Files\COMODO\Firewall\cfp.exe



C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe

C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

C:\Program Files\Canon\MyPrinter\BJMyPrt.exe

C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe


C:\Program Files\Messenger\msmsgs.exe

C:\Program Files\Picasa2\PicasaMediaDetector.exe

C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe


C:\Program Files\MSWorks\Calendar\WKCALREM.EXE

C:\Program Files\BitComet\BitComet.exe


C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Documents and Settings\gza\Desktop\New Folder\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.kol.co.nz

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kol.co.nz/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://windowsupdate.microsoft.com/

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = ihug Internet

R3 - URLSearchHook: The Pirate Bay Toolbar - {a33fa729-d155-4b23-842b-2c665ecabdb6} - C:\Program Files\The_Pirate_Bay\tbThe_.dll

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.8.30.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: The Pirate Bay Toolbar - {a33fa729-d155-4b23-842b-2c665ecabdb6} - C:\Program Files\The_Pirate_Bay\tbThe_.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.1.1119.1736\swg.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: The Pirate Bay Toolbar - {a33fa729-d155-4b23-842b-2c665ecabdb6} - C:\Program Files\The_Pirate_Bay\tbThe_.dll

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\COMODO\Firewall\cfp.exe" -h

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [updReg] C:\WINDOWS\UpdReg.EXE

O4 - HKLM\..\Run: [Jet Detection] "C:\Program Files\Creative\SBLive\PROGRAM\ADGJDet.exe"


O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe

O4 - HKLM\..\Run: [NBKeyScan] "C:\Program Files\Nero\Nero8\Nero BackItUp\NBKeyScan.exe"

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe

O4 - HKLM\..\Run: [CanonSolutionMenu] C:\Program Files\Canon\SolutionMenu\CNSLMAIN.exe /logon

O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon

O4 - HKLM\..\Run: [sSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot

O4 - HKLM\..\Run: [OpwareSE4] "C:\Program Files\ScanSoft\OmniPageSE4\OpwareSE4.exe"

O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background

O4 - HKCU\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe

O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden

O4 - Startup: Connection Keeper.lnk = C:\Program Files\Connection Keeper\conkeepm.exe

O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\MSWorks\Calendar\WKCALREM.EXE

O4 - Startup: PowerReg Scheduler.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll

O9 - Extra button: BitComet Search - {461CC20B-FB6E-4f16-8FE8-C29359DB100E} - C:\Program Files\BitComet\tools\BitCometBHO_1.1.8.30.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O20 - AppInit_DLLs: C:\WINDOWS\system32\guard32.dll C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL

O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe

O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: COMODO Firewall Pro Helper Service (cmdAgent) - Unknown owner - C:\Program Files\COMODO\Firewall\cmdagent.exe

O23 - Service: Droppix Service - Droppix - C:\Program Files\Common Files\Droppix\DxService.exe

O23 - Service: Google Desktop Manager 5.5.709.30344 (GoogleDesktopManager-093007-112848) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: HDD Information Service (HDDSvc) - AltrixSoft (http://www.altrixsoft.com/) - C:\WINDOWS\system32\HDDSvc.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe


End of file - 10173 bytes


I uninstalled avast! AV, rebooted and restarted uT. Download finished pronto. Force recheck shows all good.

Hmmmmmmm,, Hope I don't have to run naked through the ball-park by the hair of my chinni-chin-chin:rolleyes:

Thanks for your help, if you see anything amiss in the HJT scan I submitted, please let me know.

As with any other help you can offer me on the present state of affairs with my computer.

Now I will re-install avast! AV and try downloading another.torrent.

I'll post back to this thread if things have reverted to the un-revertible.

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Hello, i just want to say, that I am having the same problem, but I bought the Norton Anti Virus Protection program and now i cant download any games or nothing. It starts to download then stops and reads error, access denied, i talk to the norton people, and of course they mawas it seem like there is no problem and couldtnt understand what i was trying to ask, so if anyone can help me, I would be so greatful

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Did you ONLY buy the Antivirus software or their suite? There is a control panel where you can configure the settings, se if the program you bought comes with a firewall component.

What OS? Other security software installed? You look at a HiJackThis logfile to see what you have installed if you're not sure... post it here. Are you sure you're saving to a directory you have write access too. What does "Save As" on the General tab say?

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I bought the norton internet security 2009 pkg, and it has id protection, antiphishing, two way firewall, web site authenication, network seciurity, antispam, antivirus, antispyware, and botnet protection, internet worm protection, intrusion prevention, os and appl. protection, and when i pull up the control panel and yes there is a firewall which say when i click on it, turning off this feature reduces your system protection, smart firewall, and it also disabled the other firewall that was set up with the computer and as far as the hijack, im not for sure what you are saying, and when i download games, i save them to my download folder and im not for sure what hijacking means

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