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Process uTorrent.exe still freezes

verbal_666

By verbal_666
in Troubleshooting

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verbal_666 Member

verbal_666

Posted
Posted

I'm still in the same position as months ago.

Leaving uTorrent in background inside XP+SP3 make it stuck after some hours...

I previously posted a message, here

http://forum.utorrent.com/viewtopic.php?id=27998

But after some versions, still the same...

process hangs with no notification, remain present in the tray, but completely stuck!

Double clicking makes nothins, pop message reports the last information before the hanging and always keep on reporting it.

Relaunching ut makes a notification messagge appear reporting that another ut process is running but is not responding !!!

Kill it, relaunch, file check for all files starts.

Very boring !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Where is the cause ???

Here some debugging info:

Process PID CPU Description Company Name

System Idle Process 0 98.04

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 948 Windows NT Session Manager Microsoft Corporation

csrss.exe 1032 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1060 Applicazione Accesso a Windows NT Microsoft Corporation

services.exe 1168 Applicazione Servizi e Controller Microsoft Corporation

svchost.exe 1340 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1400 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1644 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1688 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1768 Generic Host Process for Win32 Services Microsoft Corporation

LEXBCES.EXE 596 LexBce Service Lexmark International, Inc.

LEXPPS.EXE 620

spoolsv.exe 628 Spooler SubSystem App Microsoft Corporation

svchost.exe 224 Generic Host Process for Win32 Services Microsoft Corporation

DWRCS.EXE 928 DWRCS DameWare Development LLC

DWRCST.EXE 1556 DWRCST Tray Icon DameWare Development

ekrn.exe 452 Eset Service ESET

ramaint.exe 1436 LogMeIn Maintenance Service LogMeIn, Inc.

LogMeIn.exe 2780 LogMeIn LogMeIn, Inc.

LMIGuardian.exe 2884 LMIGuardian LogMeIn, Inc.

LogMeIn.exe 1788 LogMeIn LogMeIn, Inc.

LMIGuardian.exe 1708 LMIGuardian LogMeIn, Inc.

nvsvc32.exe 2972 NVIDIA Driver Helper Service, Version 175.16 NVIDIA Corporation

RichVideo.exe 3032 RichVideo Module

wdfmgr.exe 3176 Windows User Mode Driver Manager Microsoft Corporation

ServiceLayer.exe 3636 ServiceLayer Module Nokia.

NclMSBTSrv.exe 360 MSBTSrv Application

lsass.exe 1180 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 460 0.98 Esplora risorse Microsoft Corporation

SOUNDMAN.EXE 748 Avance Sound Manager Avance Logic, Inc.

winampa.exe 756

PDVDServ.exe 764 PowerDVD RC Service Cyberlink Corp.

rundll32.exe 796 Modulo di esecuzione DLL come applicazioni Microsoft Corporation

issch.exe 812 InstallShield Update Service Scheduler InstallShield Software Corporation

UnlockerAssistant.exe 820

LXSUPMON.EXE 840 Supplies Monitor Lexmark International Inc.

LogMeInSystray.exe 852 LogMeIn Desktop Application LogMeIn, Inc.

LMIGuardian.exe 1012 LMIGuardian LogMeIn, Inc.

jusched.exe 864 Java Platform SE binary Sun Microsystems, Inc.

egui.exe 872 Eset GUI ESET

rundll32.exe 972 Modulo di esecuzione DLL come applicazioni Microsoft Corporation

ctfmon.exe 996 CTF Loader Microsoft Corporation

RICOlmer.exe 1028 RICOlmer is a task reminder. Robert Wieckowicz

PCSuite.exe 400 Nokia Launch Application Nokia

daemon.exe 1088 DAEMON Tools Lite DT Soft Ltd

msnmsgr.exe 1104 Windows Live Messenger Microsoft Corporation

uTorrent.exe 1440 0.98 µTorrent BitTorrent, Inc.

DUC20.exe 1704 No-IP.com DUC Vitalwerks LLC

procexp.exe 468 Sysinternals Process Explorer Sysinternals

Process: uTorrent.exe Pid: 1440

Name Description Company Name Version

activeds.dll DLL Livello router di AD Microsoft Corporation 5.01.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.5512

advapi32.dll API Windows 32 Base avanzato Microsoft Corporation 5.01.2600.5512

atl.dll ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

clbcatq.dll Microsoft Corporation 2001.12.4414.0700

comctl32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll DLL delle finestre di dialogo comuni Microsoft Corporation 6.00.2900.5512

comres.dll Microsoft Corporation 2001.12.4414.0700

credui.dll Interfaccia utente Gestione credenziali Microsoft Corporation 5.01.2600.5512

crypt32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

dnsapi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5625

dot3api.dll API configurazione automatica 802.3 Microsoft Corporation 5.01.2600.5512

dot3dlg.dll Helper interfaccia utente 802.3 Microsoft Corporation 5.01.2600.5512

eappcfg.dll Configurazione peer EAP Microsoft Corporation 5.01.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.01.2600.5512

gdi32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5512

hnetcfg.dll Gestione configurazione della rete domestica Microsoft Corporation 5.01.2600.5512

imm32.dll Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

iphlpapi.dll API helper IP Microsoft Corporation 5.01.2600.5512

kernel32.dll DLL client di Windows NT BASE API Microsoft Corporation 5.01.2600.5512

locale.nls

mprapi.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

msasn1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5512

msctf.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

msvcp60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.02.3104.0000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Service Provider Microsoft Windows Sockets 2.0 Microsoft Corporation 5.01.2600.5625

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5694

netshell.dll Shell connessioni di rete Microsoft Corporation 5.01.2600.5512

ntdll.dll DLL del livello NT Microsoft Corporation 5.01.2600.5512

ole32.dll Microsoft OLE per Windows Microsoft Corporation 5.01.2600.5512

oleaut32.dll Microsoft Corporation 5.01.2600.5512

onex.dll Libreria supplicant IEEE 802.1X Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

rpcrt4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.5512

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

samlib.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5512

setupapi.dll API dell'installazione di Windows Microsoft Corporation 5.01.2600.5512

shell32.dll DLL comune della shell di Windows Microsoft Corporation 6.00.2900.5512

shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.5512

shlwapi.dll Libreria leggera di utilità per la shell Microsoft Corporation 6.00.2900.5512

sortkey.nls

sorttbls.nls

unicode.nls

UnlockerHook.dll

user32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.5512

userenv.dll Userenv Microsoft Corporation 5.01.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0001.12639

uxtheme.dll Libreria UxTheme di Microsoft Microsoft Corporation 6.00.2900.5512

version.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.5512

winsta.dll Winstation Library Microsoft Corporation 5.01.2600.5512

wldap32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.5512

ws2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

ws2help.dll Helper di Windows Socket 2.0 per Windows NT Microsoft Corporation 5.01.2600.5512

wshbth.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

wtsapi32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.01.2600.5512

xpsp2res.dll Messaggi del Service Pack 2 Microsoft Corporation 5.01.2600.5512

**********************************************************

Logfile of Trend Micro HijackThis v2.0.0 (BETA)

Scan saved at 14.07.31, on 27/11/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\LEXBCES.EXE

C:\WINDOWS\system32\LEXPPS.EXE

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\SOUNDMAN.EXE

C:\Programmi\Winamp\winampa.exe

C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe

C:\WINDOWS\system32\rundll32.exe

C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe

C:\Programmi\Unlocker\UnlockerAssistant.exe

C:\WINDOWS\system32\LXSUPMON.EXE

C:\Programmi\LogMeIn\x86\LogMeInSystray.exe

C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe

C:\Programmi\ESET\ESET Smart Security\egui.exe

C:\WINDOWS\system32\RUNDLL32.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Programmi\RICOlmer\RICOlmer.exe

C:\Programmi\LogMeIn\x86\LMIGuardian.exe

C:\Programmi\Nokia\Nokia PC Suite 6\PCSuite.exe

C:\Programmi\DAEMON Tools Lite\daemon.exe

C:\Programmi\Windows Live\Messenger\MsnMsgr.Exe

C:\Programmi\uTorrent\uTorrent.exe

C:\Programmi\No-IP\DUC20.exe

C:\WINDOWS\SYSTEM32\DWRCS.EXE

C:\Programmi\ESET\ESET Smart Security\ekrn.exe

C:\Programmi\LogMeIn\x86\RaMaint.exe

C:\WINDOWS\SYSTEM32\DWRCST.exe

C:\Programmi\LogMeIn\x86\LogMeIn.exe

C:\Programmi\LogMeIn\x86\LMIGuardian.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\Programmi\CyberLink\Shared files\RichVideo.exe

C:\Programmi\PC Connectivity Solution\ServiceLayer.exe

C:\Programmi\PC Connectivity Solution\Transports\NclMSBTSrv.exe

C:\Programmi\LogMeIn\x86\LogMeIn.exe

C:\Programmi\LogMeIn\x86\LMIGuardian.exe

C:\Utility\ProcessExplorer\procexp.exe

C:\Utility\HiJackThis_v2.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [soundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [WinampAgent] "C:\Programmi\Winamp\winampa.exe"

O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe

O4 - HKLM\..\Run: [LanguageShortcut] C:\Programmi\CyberLink\PowerDVD\Language\Language.exe

O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd

O4 - HKLM\..\Run: [bluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent

O4 - HKLM\..\Run: [iSUSPM Startup] C:\PROGRA~1\FILECO~1\INSTAL~1\UPDATE~1\isuspm.exe -startup

O4 - HKLM\..\Run: [iSUSScheduler] "C:\Programmi\File comuni\InstallShield\UpdateService\issch.exe" -start

O4 - HKLM\..\Run: [unlockerAssistant] "C:\Programmi\Unlocker\UnlockerAssistant.exe"

O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN

O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Programmi\LogMeIn\x86\LogMeInSystray.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe"

O4 - HKLM\..\Run: [egui] "C:\Programmi\ESET\ESET Smart Security\egui.exe" /hide /waitservice

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [muBlinder] C:\Programmi\muBlinder\muBlinder.exe -startup

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [µTorrent] "C:\Programmi\utorrent.exe"

O4 - HKCU\..\Run: [RICOlmer] C:\Programmi\RICOlmer\RICOlmer.exe

O4 - HKCU\..\Run: [bitComet] "C:\Programmi\Bit Lord 1.1\BitLord.exe"

O4 - HKCU\..\Run: [PC Suite Tray] "C:\Programmi\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Programmi\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [] C:\Documents and Settings\Pinuccia\Dati applicazioni\Adobe\Player.exe

O4 - HKCU\..\Run: [bitTorrent] "C:\Programmi\BitTorrent\bittorrent.exe"

O4 - HKCU\..\Run: [uTorrent] "C:\Programmi\uTorrent\uTorrent.exe"

O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO LOCALE')

O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO DI RETE')

O4 - HKUS\S-1-5-21-1454471165-113007714-839522115-1004\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LogMeInRemoteUser')

O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')

O4 - Startup: deltemp.cmd

O4 - Startup: hamachi.lnk = C:\Programmi\Hamachi\hamachi.exe

O4 - Startup: No-IP DUC.lnk = C:\Programmi\No-IP\DUC20.exe

O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O8 - Extra context menu item: Scarica con Free Download Manager - file://C:\Programmi\Free Download Manager\dllink.htm

O8 - Extra context menu item: Scarica i video con Free Download Manager - file://C:\Programmi\Free Download Manager\dlfvideo.htm

O8 - Extra context menu item: Scarica tutto con Free Download Manager - file://C:\Programmi\Free Download Manager\dlall.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173183101400

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/RACtrl.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{2E320B33-CF58-4764-AE1E-B06ADE21D0F1}: NameServer = 208.67.222.222,208.67.220.220,192.168.1.1

O17 - HKLM\System\CCS\Services\Tcpip\..\{A0143554-9955-4DC7-9D94-87EC67A90476}: NameServer = 6.0.0.1

O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll

O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll

O23 - Service: DameWare Mini Remote Control (DWMRCS) - DameWare Development LLC - C:\WINDOWS\SYSTEM32\DWRCS.EXE

O23 - Service: Eset HTTP Server (EhttpSrv) - ESET - C:\Programmi\ESET\ESET Smart Security\EHttpSrv.exe

O23 - Service: Eset Service (ekrn) - ESET - C:\Programmi\ESET\ESET Smart Security\ekrn.exe

O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE

O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Programmi\LogMeIn\x86\RaMaint.exe

O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Programmi\LogMeIn\x86\LogMeIn.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Programmi\CyberLink\Shared files\RichVideo.exe

O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe

O23 - Service: BirdsSoft VPN-X Server (VPNXSERVER) - Unknown owner - C:\Utility\VPN-X\jstool.exe

--

End of file - 9205 bytes

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moogly Advanced Member

moogly

Posted
Posted

Ok. Maybe not the problem of your freeze but I see UnlockerHook.dll injected in uT.

Did you have some freezes with uT before installing Unlocker freeware ?

Did you try to disable IMON module in Eset ? Frequent bug with uT.

Are you running wireless or ethernet ?

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