Cartel Posted December 9, 2008 Report Share Posted December 9, 2008 im using the latest utorrent version on windows ultimate 32bit sp1. I installed the .exe but when i try to run it nothing happens then i try to run it again and windows says its still running so i end the process and try it again but same thing keeps happening. My firewall has it unblocked also. Please help! Link to comment Share on other sites More sharing options...
moogly Posted December 9, 2008 Report Share Posted December 9, 2008 Post the model of your AV/FW.Then post Hijackthis & Process Explorer logs. To do how, read fastly this post: http://forum.utorrent.com/viewtopic.php?id=29748 Link to comment Share on other sites More sharing options...
Cartel Posted December 9, 2008 Author Report Share Posted December 9, 2008 Im running no anti virus and i know i dont have a virus cause i just put a fresh copy of vista like 1 day ago. and i was just talking about windows firewall. But heres the stuff.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 6:05:57 PM, on 12/8/2008Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Program Files\Windows Defender\MSASCui.exeC:\Windows\System32\rundll32.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\RocketDock\RocketDock.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Windows\explorer.exeC:\Users\Chris\Downloads\HiJackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKCU\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenterO4 - HKCU\..\Run: [NVIDIA nTune] "C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe" boot "C:\Users\Chris\AppData\Local\NVIDIA Corporation\nTune\Profiles\osbootpf.nsu"O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"O4 - HKCU\..\Run: [WMPNSCFG] c:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O13 - Gopher Prefix: O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exeO23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exeO23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exeProcess PID CPU Description Company NameSystem Idle Process 0 93.85 Interrupts n/a Hardware Interrupts DPCs n/a 0.38 Deferred Procedure Calls System 4 4.23 smss.exe 440 csrss.exe 564 wininit.exe 624 services.exe 668 svchost.exe 896 nvvsvc.exe 940 rundll32.exe 1496 svchost.exe 968 svchost.exe 1008 svchost.exe 1096 audiodg.exe 1284 svchost.exe 1132 dwm.exe 460 0.77 Desktop Window Manager Microsoft Corporation svchost.exe 1152 taskeng.exe 384 Task Scheduler Engine Microsoft Corporation taskeng.exe 892 SLsvc.exe 1332 svchost.exe 1392 svchost.exe 1560 spoolsv.exe 1828 svchost.exe 1852 AppleMobileDeviceService.exe 2028 mDNSResponder.exe 528 nTuneService.exe 1540 svchost.exe 2236 svchost.exe 2264 UpdateCenterService.exe 2324 svchost.exe 2404 SearchIndexer.exe 2428 SearchProtocolHost.exe 1272 SearchFilterHost.exe 2876 wmpnetwk.exe 3584 iPodService.exe 288 svchost.exe 2604 lsass.exe 704 lsm.exe 712 csrss.exe 636 winlogon.exe 808 explorer.exe 556 Windows Explorer Microsoft Corporation MSASCui.exe 2896 Windows Defender User Interface Microsoft Corporation rundll32.exe 2912 Windows host process (Rundll32) Microsoft Corporation iTunesHelper.exe 2964 iTunesHelper Module Apple Inc. jusched.exe 2972 Java Platform SE binary Sun Microsystems, Inc. RocketDock.exe 3000 0.38 firefox.exe 3048 Firefox Mozilla Corporation wmpnscfg.exe 3008 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation uTorrent.exe 928 procexp.exe 2696 0.38 Sysinternals Process Explorer Sysinternals - www.sysinternals.com--End of file - 3990 bytes Link to comment Share on other sites More sharing options...
DreadWingKnight Posted December 9, 2008 Report Share Posted December 9, 2008 You missed the dll list for the utorrent.exe process, but nVidia's Forceware Network Access Manager component, if installed, is likely causing problems. Link to comment Share on other sites More sharing options...
moogly Posted December 9, 2008 Report Share Posted December 9, 2008 Yeah select utorrent.exe in list and enable DLL mode (ctrl+d) in Process Explorer. Repost the PE log.Anf this stuff:RocketDock.exe 3000 0.38We will see with your next log but maybe a pbm. Link to comment Share on other sites More sharing options...
Cartel Posted December 9, 2008 Author Report Share Posted December 9, 2008 well heres utorrent.Process PID CPU Description Company NameSystem Idle Process 0 89.23 Interrupts n/a 0.38 Hardware Interrupts DPCs n/a Deferred Procedure Calls System 4 3.08 smss.exe 496 csrss.exe 564 wininit.exe 624 services.exe 668 svchost.exe 880 unsecapp.exe 3624 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation WmiPrvSE.exe 3648 nvvsvc.exe 924 rundll32.exe 1480 svchost.exe 952 svchost.exe 992 svchost.exe 1080 audiodg.exe 1280 svchost.exe 1116 dwm.exe 2592 0.38 Desktop Window Manager Microsoft Corporation svchost.exe 1136 taskeng.exe 2172 taskeng.exe 2612 Task Scheduler Engine Microsoft Corporation SLsvc.exe 1320 svchost.exe 1408 svchost.exe 1584 spoolsv.exe 1816 svchost.exe 1852 AppleMobileDeviceService.exe 408 mDNSResponder.exe 432 nTuneService.exe 388 svchost.exe 1744 svchost.exe 1840 UpdateCenterService.exe 1044 svchost.exe 1896 SearchIndexer.exe 2060 5.77 SearchProtocolHost.exe 3792 0.38 SearchFilterHost.exe 4012 0.38 iPodService.exe 3496 wmpnetwk.exe 3816 lsass.exe 680 0.38 lsm.exe 696 csrss.exe 636 winlogon.exe 796 explorer.exe 2740 Windows Explorer Microsoft Corporation MSASCui.exe 2924 Windows Defender User Interface Microsoft Corporation rundll32.exe 2972 Windows host process (Rundll32) Microsoft Corporation iTunesHelper.exe 2988 iTunesHelper Module Apple Inc. jusched.exe 3016 Java Platform SE binary Sun Microsystems, Inc. RocketDock.exe 3064 firefox.exe 4084 Firefox Mozilla Corporation wmpnscfg.exe 3388 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation procexp.exe 3996 Sysinternals Process Explorer Sysinternals - www.sysinternals.com uTorrent.exe 1272 Process: uTorrent.exe Pid: 1272Name Description Company Name Version Link to comment Share on other sites More sharing options...
moogly Posted December 9, 2008 Report Share Posted December 9, 2008 You should SELECT utorrent.exe, not RocketDock.exe. Link to comment Share on other sites More sharing options...
Cartel Posted December 9, 2008 Author Report Share Posted December 9, 2008 oh sorry i have the utorrent one there Link to comment Share on other sites More sharing options...
moogly Posted December 9, 2008 Report Share Posted December 9, 2008 Where is the next part...Process: uTorrent.exe Pid: 1272Name Description Company Name Version............ Link to comment Share on other sites More sharing options...
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