Torrent download keeps stopping and gives error message

[tnvols]

I've used uTorrent for a long time with no problems. Just today, I was downloading and the process kept stopping and gave the error message, "The requested operation cannot be performed on a file with a user-mapped section open." I've defragged the hard drive, uninstalled and re-installed uTorrent. I stopped the torrent, deleted everything and started a different torrent file. I kept restarting the download and finally got it to 99.8% and it's hosed. What's up here?

[moogly]

Do you have some files indexers or scanners ?

Post an HJT log plz.

Tutorial: http://forum.utorrent.com/viewtopic.php?id=29748

[tnvols]

No indexers or scanners! I don't even use Desktop Search. I posted HiJackThis and ProcessExployer logs to the link you included.

[DreadWingKnight]

No you didn't. And we didn't tell you to either.

[moogly]

No you can't. The sticky is closed.

Copy/paste your logs in this thread.

[tnvols]

Sorry!

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 10:45:31 PM, on 12/13/2008

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\csrss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Windows Defender\MsMpEng.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

C:\Program Files\Alwil Software\Avast4\ashServ.exe

C:\WINDOWS\system32\spoolsv.exe

C:\WINDOWS\System32\SCardSvr.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\ThreatFire\TFService.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Apoint\Apoint.exe

C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe

C:\Program Files\Logitech\QuickCam\Quickcam.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Program Files\Pure Networks\Network Magic\nmapp.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Windows Defender\MSASCui.exe

C:\Program Files\ThreatFire\TFTray.exe

C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe

C:\Program Files\WinZip\WZQKPICK.EXE

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

C:\WINDOWS\system32\wbem\unsecapp.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

C:\Program Files\TechSmith\SnagIt 8\TSCHelp.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\WINDOWS\System32\alg.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

O2 - BHO: HelperObject Class - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Program Files\TechSmith\SnagIt 8\SnagItBHO.dll

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\SnagIt 8\SnagItIEAddin.dll

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet

O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe

O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"

O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide

O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe

O4 - HKLM\..\Run: [Ad-Watch] C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - Global Startup: SnagIt 8.lnk = C:\Program Files\TechSmith\SnagIt 8\SnagIt32.exe

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1226099236709

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe

O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe

O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe

O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Unknown owner - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe

--

End of file - 7601 bytes

Number 2

Process PID CPU Description Company Name

System Idle Process 0 80.95

Interrupts n/a 1.90 Hardware Interrupts

DPCs n/a 1.90 Deferred Procedure Calls

System 4

smss.exe 408 Windows NT Session Manager Microsoft Corporation

csrss.exe 580 Client Server Runtime Process Microsoft Corporation

winlogon.exe 892 Windows NT Logon Application Microsoft Corporation

services.exe 936 2.86 Services and Controller app Microsoft Corporation

svchost.exe 1100 Generic Host Process for Win32 Services Microsoft Corporation

unsecapp.exe 3456 WMI Microsoft Corporation

wmiprvse.exe 3548 WMI Microsoft Corporation

COCIManager.exe 2476 Camera Control Interface Logitech Inc.

svchost.exe 1176 Generic Host Process for Win32 Services Microsoft Corporation

MsMpEng.exe 1212 Service Executable Microsoft Corporation

svchost.exe 1256 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1336 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1468 Generic Host Process for Win32 Services Microsoft Corporation

aswUpdSv.exe 1856 avast! Antivirus updating service ALWIL Software

AAWService.exe 1868

ashServ.exe 1924 avast! antivirus service ALWIL Software

spoolsv.exe 288 Spooler SubSystem App Microsoft Corporation

scardsvr.exe 528 Smart Card Resource Management Server Microsoft Corporation

jqs.exe 1396 0.95 Java Quick Starter Service Sun Microsystems, Inc.

LVComSer.exe 1432 Logitech Video COM Service Logitech Inc.

LVComSer.exe 3732 Logitech Video COM Service Logitech Inc.

LVPrcSrv.exe 1500 Logitech LVPrcSrv Module. Logitech Inc.

nvsvc32.exe 1560 NVIDIA Driver Helper Service, Version 78.11 NVIDIA Corporation

svchost.exe 1664 Generic Host Process for Win32 Services Microsoft Corporation

TFService.exe 1972 PC Tools ThreatFire Service PC Tools

nmsrvc.exe 508 Pure Networks Platform Service Cisco Systems, Inc.

ashMaiSv.exe 3332 avast! e-Mail Scanner Service ALWIL Software

ashWebSv.exe 3568 avast! Web Scanner ALWIL Software

alg.exe 2060 Application Layer Gateway Service Microsoft Corporation

svchost.exe 4072 Generic Host Process for Win32 Services Microsoft Corporation

lsass.exe 948 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 1280 1.90 Windows Explorer Microsoft Corporation

Apoint.exe 2108 4.76 Alps Pointing-device Driver Alps Electric Co., Ltd.

hidfind.exe 2620 Alps Pointing-device Driver Alps Electric Co., Ltd.

ashDisp.exe 2132 avast! service GUI component ALWIL Software

Communications_Helper.exe 2140 Communications Manager Logitech Inc.

Quickcam.exe 2148 Camera Software Logitech Inc.

nmctxth.exe 2196 Pure Networks Platform Assistant Cisco Systems, Inc.

nmapp.exe 2216 Network Magic Application Cisco Systems, Inc.

jusched.exe 2240 Java Platform SE binary Sun Microsystems, Inc.

MSASCui.exe 2248 Windows Defender User Interface Microsoft Corporation

TFTray.exe 2264 PC Tools ThreatFire Tray App PC Tools

AAWTray.exe 2308 AAWTray

ctfmon.exe 2332 CTF Loader Microsoft Corporation

SnagIt32.exe 2392 SnagIt 8 TechSmith Corporation

TscHelp.exe 3692 TechSmith HTML Help Helper TechSmith Corporation

WZQKPICK.EXE 2424 WinZip Executable WinZip Computing, Inc.

firefox.exe 1712 0.95 Firefox Mozilla Corporation

HijackThis.exe 2992 HijackThis Trend Micro Inc.

notepad.exe 3544 Notepad Microsoft Corporation

ApntEx.exe 2596 0.95 Alps Pointing-device Driver for Windows NT/2000/XP Alps Electric Co., Ltd.

uTorrent.exe 3228 1.90 µTorrent BitTorrent, Inc.

procexp.exe 3148 0.95 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Process: uTorrent.exe Pid: 3228

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.5512

appHelp.dll Application Compatibility Client Library Microsoft Corporation 5.01.2600.5512

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

browseui.dll Shell Browser UI Library Microsoft Corporation 6.00.2900.5512

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.0700

credui.dll Credential Manager User Interface Microsoft Corporation 5.01.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

CRYPTUI.dll Microsoft Trust UI Provider Microsoft Corporation 5.131.2600.5512

CSCDLL.dll Offline Network Agent Microsoft Corporation 5.01.2600.5512

cscui.dll Client Side Caching UI Microsoft Corporation 5.01.2600.5512

ctype.nls

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.01.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.01.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.01.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.01.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.5512

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.00.6000.16762

IMAGEHLP.dll Windows NT Image Helper Microsoft Corporation 5.01.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.5512

LINKINFO.dll Windows Volume Tracking Microsoft Corporation 5.01.2600.5512

locale.nls

LVPrcInj01.dll Camera Helper Library. Logitech Inc. 11.80.1048.0000

mkunicode.dll

mmfinfo.dll

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5512

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

msi.dll Windows Installer Microsoft Corporation 3.01.4001.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.02.3104.0000

MSVCR80.dll Microsoft® C Runtime Library Microsoft Corporation 8.00.50727.1433

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.5625

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.01.2600.5512

Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.00.5441.0000

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.5512

ntshrui.dll Shell extensions for sharing Microsoft Corporation 5.01.2600.5512

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.5512

oleaut32.dll Microsoft Corporation 5.01.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.01.2600.5512

PDFShell.dll PDF Shell Extension Adobe Systems, Inc. 9.00.0000.0332

psapi.dll Process Status Helper Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.5512

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5512

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.5512

shdocvw.dll Shell Doc Object and Control Library Microsoft Corporation 6.00.2900.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.5512

shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.5512

sortkey.nls

sorttbls.nls

SXS.DLL Fusion 2.5 Microsoft Corporation 5.01.2600.5512

unicode.nls

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.01.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0001.12639

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

WININET.dll Internet Extensions for Win32 Microsoft Corporation 7.00.6000.16762

WINSTA.dll Winstation Library Microsoft Corporation 5.01.2600.5512

WINTRUST.dll Microsoft Trust Verification APIs Microsoft Corporation 5.131.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.01.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.01.2600.5512

[DreadWingKnight]

Threatfire is a known problem package. Uninstall it please.

[tnvols]

Uninstalled Threatfire and I will try the download again to see what happens.