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Installed but cant open


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I am running on an Intel Mac, not sure what OS X version, whether it is Tiger or Leopard or what (how do I find out?) and I have installed the program put it in my application folder and dragged it to the bottom task bar thing. the icon is there but when ever I click on it, it will not open and the computer will display the proper menu bar at the top for the program. Restarting the computer did not work either. Does any one have an idea what is going on or what to do?

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