Help- user-mapped section open

[revtup]

I am having a continuing problem with uTorrent stopping my downloads with the "user-mapped section open error."

Here is my HJ file

Thanks,

revtup

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:45:46 AM, on 12/23/2008

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\agrsmsvc.exe

C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe

C:\Windows\system32\svchost.exe

C:\Program Files\PC Tools Internet Security\pctsAuxs.exe

C:\Program Files\PC Tools Internet Security\pctsSvc.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe

C:\Program Files\PC Tools Internet Security\pctsTray.exe

C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

C:\Windows\system32\TODDSrv.exe

C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe

C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Toshiba\Power Saver\TPwrMain.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\Toshiba\SmoothView\SmoothView.exe

C:\Program Files\Toshiba\FlashCards\TCrdMain.exe

C:\Program Files\Toshiba\ConfigFree\NDSTray.exe

C:\Program Files\Toshiba\TOSHIBA Service Station\TSS.exe

C:\Users\Todd\AppData\Local\Google\Update\GoogleUpdate.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Toshiba\ConfigFree\CFSwMgr.exe

C:\Windows\system32\igfxext.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\PC Tools Internet Security\TFEngine\TFService.exe

C:\Program Files\Raxco\PerfectDisk2008\PD91AgentS1.exe

C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\SlimBrowser\sbrowser.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Windows\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.drudgereport.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O2 - BHO: FDMIECookiesBHO Class - {CC59E0F9-7E43-44FA-9FAA-8377850BF205} - C:\Program Files\Free Download Manager\iefdm2.dll

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe

O4 - HKLM\..\Run: [smoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files\TOSHIBA\TOSHIBA Service Station\TSS.exe" /hide

O4 - HKLM\..\Run: [iSTray] "C:\Program Files\PC Tools Internet Security\pctsTray.exe"

O4 - HKCU\..\Run: [Google Update] "C:\Users\Todd\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O8 - Extra context menu item: Download all with Free Download Manager - file://C:\Program Files\Free Download Manager\dlall.htm

O8 - Extra context menu item: Download selected with Free Download Manager - file://C:\Program Files\Free Download Manager\dlselected.htm

O8 - Extra context menu item: Download video with Free Download Manager - file://C:\Program Files\Free Download Manager\dlfvideo.htm

O8 - Extra context menu item: Download with Free Download Manager - file://C:\Program Files\Free Download Manager\dllink.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_06\bin\ssv.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photo2.walgreens.com/WalgreensActivia.cab

O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884} (Creative Software AutoUpdate) - http://www.creative.com/softwareupdate/su/ocx/15101/CTSUEng.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/softwareupdate/su/ocx/15106/CTPID.cab

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe

O23 - Service: PD91Agent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe

O23 - Service: PD91Engine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk2008\PD91Engine.exe

O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\PC Tools Internet Security\pctsAuxs.exe

O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\PC Tools Internet Security\pctsSvc.exe

O23 - Service: ThreatFire - PC Tools - C:\Program Files\PC Tools Internet Security\TFEngine\TFService.exe

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

--

End of file - 8915 bytes

[Ultima]

ThreatFire is known to cause this problem.

[MissFabulous]

I'm having the same problems and I don't use ThreatFire. I use Avira (free) and sometimes AVG Free. To what does the error refer? I don't understand what the "user mapped" business means. Any tips to get around this?

[Ultima]

a) get HijackThis from trendsecure.com, run it, view the log, and post the contents here

get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here

[boypeter99]

Thanks Ultima! I had a file at 99.9% and had the user-mapped error. I turned off ThreatFire and bingo! - I got 100%.