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PC crashes with uTorrent lastest version

walterdp

By walterdp
in Troubleshooting

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walterdp Newbie

walterdp

Posted
Posted

Hi everybody:

I'm having some problems with the latest version (1.8.1). It is crashing my PC everytime. This happened also with the Beta Version.

My system chars are:

AMD Athlon 64x2 Dual Core Processor 4000+

2.11 GHz, 2 GB RAM

MS Win XP ver 2002, Service Pack 3.

Thanks in advance for your help!...

Best regards

Walter P.

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walterdp Newbie

walterdp

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Hi Dread... Here it is...

 
DRIVER_IRQL_NOT_LESS_OR_EQUAL
...

tcpip6.sys - Address...

The Dump Analysis gives:

Loading dump file C:\WINDOWS\MEMORY.DMP
----- 32 bit Kernel Summary Dump Analysis

DUMP_HEADER32:
MajorVersion        0000000f
MinorVersion        00000a28
DirectoryTableBase  0acc8640
PfnDataBase         81b46000
PsLoadedModuleList  8055d720
PsActiveProcessHead 805638b8
MachineImageType    0000014c
NumberProcessors    00000002
BugCheckCode        000000d1
BugCheckParameter1  0000002c
BugCheckParameter2  00000002
BugCheckParameter3  00000001
BugCheckParameter4  af80e782
PaeEnabled          00000001
KdDebuggerDataBlock 8054d2e0

SUMMARY_DUMP32:
DumpOptions         504d4453
HeaderSize          00011000
BitmapSize          00077fc0
Pages               0000b2ba
Bitmap.SizeOfBitMap 00077fc0

KiProcessorBlock at 8055c5a0
  2 KiProcessorBlock entries:
  ffdff120 bab48120


Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_gdr.080814-1236
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720

Thanks!

W.

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walterdp Newbie

walterdp

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Hi Greg and Dread:

Have tried what Greg mentioned and installed latest NIC drivers (Realtek RTL8169/8110 Family Gigabit Ethernet NIC), but problem still is there.

Latest memory dump results

C:\Documents and Settings\Walter P>dumpchk %systemroot%/memory.dmp
Loading dump file C:\WINDOWS/memory.dmp
----- 32 bit Kernel Summary Dump Analysis

DUMP_HEADER32:
MajorVersion        0000000f
MinorVersion        00000a28
DirectoryTableBase  0acc8420
PfnDataBase         81b46000
PsLoadedModuleList  8055d720
PsActiveProcessHead 805638b8
MachineImageType    0000014c
NumberProcessors    00000002
BugCheckCode        000000d1
BugCheckParameter1  0000002c
BugCheckParameter2  00000002
BugCheckParameter3  00000001
BugCheckParameter4  af829782
PaeEnabled          00000001
KdDebuggerDataBlock 8054d2e0

SUMMARY_DUMP32:
DumpOptions         504d4453
HeaderSize          00011000
BitmapSize          00077fc0
Pages               0000b2df
Bitmap.SizeOfBitMap 00077fc0

KiProcessorBlock at 8055c5a0
  2 KiProcessorBlock entries:
  ffdff120 bab48120


Windows XP Kernel Version 2600 (Service Pack 3) MP (2 procs) Free x86 compatible
Built by: 2600.xpsp_sp3_gdr.080814-1236
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055d720
Debug session time: Mon Jan 12 21:04:48 2009
System Uptime: 0 days 0:53:42
start    end        module name
804d7000 806e5000   nt             Checksum: 001F6DE8  Timestamp: Thu Aug 14 06:33:13 2008 (48A3FBD9)

Unloaded modules:
a9b43000 a9b6e000   kmixer.sys    Timestamp: Mon Jan 12 20:34:58 2009 (496BC592)
bae50000 bae52000   splitter.sys    Timestamp: Mon Jan 12 20:18:13 2009 (496BC1A5)
abb24000 abb4f000   kmixer.sys    Timestamp: Mon Jan 12 20:16:31 2009 (496BC13F)
abc1d000 abc48000   kmixer.sys    Timestamp: Mon Jan 12 20:15:00 2009 (496BC0E4)
bafc2000 bafc3000   drmkaud.sys    Timestamp: Mon Jan 12 20:12:11 2009 (496BC03B)
ac70b000 ac736000   kmixer.sys    Timestamp: Mon Jan 12 20:12:11 2009 (496BC03B)
acd4e000 acd5b000   DMusic.sys    Timestamp: Mon Jan 12 20:12:11 2009 (496BC03B)
ac7d6000 ac7f9000   aec.sys     Timestamp: Mon Jan 12 20:12:11 2009 (496BC03B)
acbee000 acbfc000   swmidi.sys    Timestamp: Mon Jan 12 20:12:11 2009 (496BC03B)
badf8000 badfa000   splitter.sys    Timestamp: Mon Jan 12 20:12:10 2009 (496BC03A)
af4ff000 af6dd000   LVMVDrv.sys    Timestamp: Mon Jan 12 20:11:30 2009 (496BC012)
ba9d8000 ba9e2000   processr.sys    Timestamp: Mon Jan 12 20:11:30 2009 (496BC012)
babd8000 babdd000   Cdaudio.SYS    Timestamp: Mon Jan 12 20:11:30 2009 (496BC012)
b8082000 b8085000   Sfloppy.SYS    Timestamp: Mon Jan 12 20:11:30 2009 (496BC012)
ba968000 ba971000   lvusbsta.sys    Timestamp: Mon Jan 12 20:11:29 2009 (496BC011)
badfa000 badfc000   USBD.SYS    Timestamp: Mon Jan 12 20:11:28 2009 (496BC010)
baad8000 baae1000   lvusbsta.sys    Timestamp: Mon Jan 12 20:11:28 2009 (496BC010)
badf6000 badf8000   USBD.SYS    Timestamp: Mon Jan 12 20:11:24 2009 (496BC00C)
baac8000 baad1000   lvusbsta.sys    Timestamp: Mon Jan 12 20:11:24 2009 (496BC00C)
badf2000 badf4000   USBD.SYS    Timestamp: Mon Jan 12 20:11:18 2009 (496BC006)
baab8000 baac1000   lvusbsta.sys    Timestamp: Mon Jan 12 20:11:18 2009 (496BC006)
badee000 badf0000   USBD.SYS    Timestamp: Mon Jan 12 20:11:17 2009 (496BC005)
baaa8000 baab1000   lvusbsta.sys    Timestamp: Mon Jan 12 20:11:17 2009 (496BC005)
badea000 badec000   USBD.SYS    Timestamp: Mon Jan 12 20:11:17 2009 (496BC005)
baa98000 baaa1000   lvusbsta.sys    Timestamp: Mon Jan 12 20:11:17 2009 (496BC005)

Finished dump check

here you can find the lastest minidump (Mini011209-04.dmp)

http://cid-68355c6f1e34fbd2.skydrive.live.com/browse.aspx/P%c3%bablico

Thanks!

W.

------------------

Hi... Im afraid to say that as mentioned before, I still have the problem.

Can someone help me?

Thanks in adv.

W.

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dragon695 Newbie

dragon695

Posted
Posted

I, too, am also experiencing the same issue with tcpip6.sys. I don't think it is a nic driver issue since my notebook uses an Intel chipset whereas the other guy was using a Realtek chipset. The only similarity is that we are both using Windows XP, however I am using SP2 whereas he is using SP3. Here is a detailed analysis by windbg of the memory dump:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000002c, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, value 0 = read operation, 1 = write operation
Arg4: a969f794, address which referenced memory

Debugging Details:
------------------

Page 63f15 not present in the dump file. Type ".hh dbgerr004" for details
PEB is paged out (Peb.Ldr = 7ffdd00c).  Type ".hh dbgerr001" for details
PEB is paged out (Peb.Ldr = 7ffdd00c).  Type ".hh dbgerr001" for details

WRITE_ADDRESS:  0000002c 

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip6!SendACK+1af
a969f794 f00fc10f        lock xadd dword ptr [edi],ecx

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  uTorrent.exe

TRAP_FRAME:  a25fa970 -- (.trap 0xffffffffa25fa970)
ErrCode = 00000002
eax=898e6a78 ebx=86a20eb0 ecx=00000001 edx=00000004 esi=869a1690 edi=0000002c
eip=a969f794 esp=a25fa9e4 ebp=a25faa0c iopl=0         nv up ei pl nz na po nc
cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010202
tcpip6!SendACK+0x1af:
a969f794 f00fc10f        lock xadd dword ptr [edi],ecx ds:0023:0000002c=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from a969f794 to 8086c930

STACK_TEXT:  
a25fa970 a969f794 badb0d00 00000004 066009e3 nt!KiTrap0E+0x238
a25faa0c a96a0ff5 86a20e00 00000000 00001310 tcpip6!SendACK+0x1af
a25faa28 a969dcb2 86904ee8 86999818 86904f20 tcpip6!ProcessTCBDelayQ+0xed
a25faa44 a967f6be a25faa68 00000020 86904fa4 tcpip6!TdiReceive+0x227
a25faa7c a967fe46 86904e00 86904fa0 86904eb0 tcpip6!TCPReceiveData+0x72
a25faa98 80818095 89878b00 86904ee8 869e1460 tcpip6!TCPDispatchInternalDeviceControl+0x4c
a25faaa8 a95d8324 00000000 00000010 a25fab1c nt!IopfCallDriver+0x31
896d9950 898b0b00 00000012 a967c000 00037280 afd!AfdFastConnectionReceive+0x25f
WARNING: Frame IP not in any known module. Following frames may be wrong.
896d9964 896d99f8 001c001c e18a58b8 809a4258 0x898b0b00
8989bb80 8991aab0 a96a74c0 00000001 00000000 0x896d99f8
899a7ac0 8989bb80 00000000 00000000 899a7acc 0x8991aab0
899a7ac4 00000000 00000000 899a7acc 00000000 0x8989bb80


STACK_COMMAND:  kb

FOLLOWUP_IP: 
tcpip6!SendACK+1af
a969f794 f00fc10f        lock xadd dword ptr [edi],ecx

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  tcpip6!SendACK+1af

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: tcpip6

IMAGE_NAME:  tcpip6.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  485b7dc4

FAILURE_BUCKET_ID:  0xD1_W_tcpip6!SendACK+1af

BUCKET_ID:  0xD1_W_tcpip6!SendACK+1af

Note that this is with uTorrent 1.9 13910.

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