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Utorrent keeps crashing and creating a dmp file

achron

By achron
in Troubleshooting

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achron Newbie

achron

Posted
Posted

Hello to all.

I'm new to utorrent and would appreciate some assistance.

I installed the software yesterday, made some changes to my firewall (Norton) and everything went fine, downloaded several files.

Today I can't get the program to run for than about 20mins without it generating a dump file.

I have switched off Nero media scout / server in case that was doing anything.

Please help. Thanks

achron Newbie

achron

Posted
  • Author
Posted

Thanks for the prompt response moogly,

In reverse order, this PC is connected by ethernet to the router and then the cable modem.

The .dmp files can be found here

http://www.mediafire.com/?sharekey=46772ff341d2bc6b91b20cc0d07ba4d254eab853be730848

PE Log

Process PID CPU Description Company Name

System Idle Process 0 84.62

Interrupts n/a Hardware Interrupts

DPCs n/a 2.31 Deferred Procedure Calls

System 4 4.62

smss.exe 832 Windows NT Session Manager Microsoft Corporation

csrss.exe 948 Client Server Runtime Process Microsoft Corporation

winlogon.exe 976 Windows NT Logon Application Microsoft Corporation

services.exe 1024 Services and Controller app Microsoft Corporation

svchost.exe 1216 Generic Host Process for Win32 Services Microsoft Corporation

wmiprvse.exe 1320 1.54 WMI Microsoft Corporation

NMIndexStoreSvr.exe 3132 Nero Home Nero AG

wiaacmgr.exe 6312 Windows Picture Acquisition Wizard Microsoft Corporation

WLLoginProxy.exe 11416 WLLoginProxy.exe Microsoft Corporation

cpserver.exe 8016 CyberPatrol® Server CyberPatrol LLC.

svchost.exe 1292 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1428 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1472 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1712 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1896 Generic Host Process for Win32 Services Microsoft Corporation

aawservice.exe 1952 Ad-Aware Service Lavasoft

spoolsv.exe 152 Spooler SubSystem App Microsoft Corporation

AppleMobileDeviceService.exe 696 Apple Mobile Device Service Apple Inc.

mDNSResponder.exe 848 Bonjour Service Apple Inc.

svchost.exe 876 Generic Host Process for Win32 Services Microsoft Corporation

CarboniteService.exe 896 Carbonite Secure Backup Engines Carbonite, Inc. (www.carbonite.com)

ioloServiceManager.exe 1436

KService.exe 1652 Delivery Manager Service Kontiki Inc.

LVComSer.exe 1736 Logitech Video COM Service Logitech Inc.

LVComSer.exe 3172 Logitech Video COM Service Logitech Inc.

LVPrcSrv.exe 1788 Logitech LVPrcSrv Module. Logitech Inc.

NBService.exe 276 Nero BackItUp Nero AG

ccSvcHst.exe 508 Symantec Service Framework Symantec Corporation

ccSvcHst.exe 2884 Symantec Service Framework Symantec Corporation

SyncServices.exe 580 SyncServices

nvsvc32.exe 620 NVIDIA Driver Helper Service, Version 93.71 NVIDIA Corporation

IoctlSvc.exe 644 PLFlash DeviceIoControl Service Prolific Technology Inc.

retrorun.exe 2076 Retrospect Express HD EMC Dantz

svchost.exe 2244 0.77 Generic Host Process for Win32 Services Microsoft Corporation

searchindexer.exe 2356 Microsoft Windows Search Indexer Microsoft Corporation

searchprotocolhost.exe 11480 Microsoft Windows Search Protocol Host Microsoft Corporation

searchfilterhost.exe 10852 Microsoft Windows Search Filter Host Microsoft Corporation

alg.exe 3364 Application Layer Gateway Service Microsoft Corporation

NMIndexingService.exe 884 Nero Home Nero AG

dllhost.exe 5636 COM Surrogate Microsoft Corporation

msdtc.exe 5944 MS DTC console program Microsoft Corporation

svchost.exe 11784 Generic Host Process for Win32 Services Microsoft Corporation

vssvc.exe 11072 Microsoft® Volume Shadow Copy Service Microsoft Corporation

dllhost.exe 10872 COM Surrogate Microsoft Corporation

lsass.exe 1036 LSA Shell (Export Version) Microsoft Corporation

explorer.exe 3044 Windows Explorer Microsoft Corporation

GoogleDesktop.exe 3256 Google Desktop Google

GoogleDesktop.exe 3444 1.54 Google Desktop Google

rundll32.exe 5644 Run a DLL as an App Microsoft Corporation

pg2.exe 3352 PeerGuardian 2 Methlabs

GoogleToolbarNotifier.exe 3600 GoogleToolbarNotifier Google Inc.

ctfmon.exe 2668 CTF Loader Microsoft Corporation

MailWasher.exe 3788

wmplayer.exe 4656 Windows Media Player Microsoft Corporation

iexplore.exe 9560 Internet Explorer Microsoft Corporation

firefox.exe 12244 3.85 Firefox Mozilla Corporation

procexp.exe 11340 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

foxmarkssync.exe 11692 Foxmarks Sync Foxmarks.com

uTorrent.exe 10364 µTorrent BitTorrent, Inc.

Process: uTorrent.exe Pid: 10364

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.5512

ASOEHOOK.DLL AntiSpam OE Hook Symantec Corporation 4.00.0000.0123

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.0700

cpadvutils.dll CyberPatrol® Advanced Utility Module CyberPatrol LLC. 7.07.0000.0032

cplsp.dll CyberPatrol® LSP Module CyberPatrol LLC. 7.07.0000.0032

credui.dll Credential Manager User Interface Microsoft Corporation 5.01.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.01.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.01.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.01.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.01.2600.5512

fastprox.dll WMI Microsoft Corporation 5.01.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.5512

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.00.6000.16762

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

index.dat

index.dat

index.dat

Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.5512

locale.nls

LVPrcInj01.dll Camera Helper Library. Logitech Inc. 11.80.1048.0000

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.00.0005.0011

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5512

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

msi.dll Windows Installer Microsoft Corporation 3.01.4001.5512

msv1_0.dll Microsoft Authentication Package v1.0 Microsoft Corporation 5.01.2600.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.02.3104.0000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.5625

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.01.2600.5512

Normaliz.dll Unicode Normalization DLL Microsoft Corporation 6.00.5441.0000

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.5512

NTDSAPI.dll NT5DS Microsoft Corporation 5.01.2600.5512

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.5512

oleaut32.dll Microsoft Corporation 5.01.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.01.2600.5512

psapi.dll Process Status Helper Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

RASAPI32.dll Remote Access API Microsoft Corporation 5.01.2600.5512

rasman.dll Remote Access Connection Manager Microsoft Corporation 5.01.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.5512

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5512

sensapi.dll SENS Connectivity API DLL Microsoft Corporation 5.01.2600.5512

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.5512

shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.5512

sortkey.nls

sorttbls.nls

SXS.DLL Fusion 2.5 Microsoft Corporation 5.01.2600.5512

TAPI32.dll Microsoft® Windows Telephony API Client DLL Microsoft Corporation 5.01.2600.5512

unicode.nls

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.00.6000.16762

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.01.2600.5512

uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0001.12639

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

wbemcomn.dll WMI Microsoft Corporation 5.01.2600.5512

wininet.dll Internet Extensions for Win32 Microsoft Corporation 7.00.6000.16762

WINMM.dll MCI API DLL Microsoft Corporation 5.01.2600.5512

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 5.01.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.01.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.5512

wshbth.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.01.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.01.2600.5512

HJT log

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 13:08:55, on 13/01/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16762)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\SYSTEM32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\Program Files\iolo\common\lib\ioloServiceManager.exe

C:\Program Files\Kontiki\KService.exe

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe

C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\IoctlSvc.exe

C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe

C:\WINDOWS\Explorer.EXE

C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\PeerGuardian2\pg2.exe

C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe

C:\Program Files\Common Files\Nero\Lib\NMIndexStoreSvr.exe

C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

C:\WINDOWS\system32\dllhost.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Windows Media Player\wmplayer.exe

C:\WINDOWS\system32\wiaacmgr.exe

C:\WINDOWS\System32\svchost.exe

C:\Program Files\Foxmarks\IE Extension\foxmarkssync.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe

C:\Program Files\CyberPatrol LLC\CyberPatrol\cpserver.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\WINDOWS\System32\vssvc.exe

C:\WINDOWS\system32\dllhost.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R3 - URLSearchHook: Gadgetbar Toolbar - {ad8088d4-219c-40db-b16a-5e53261bed3d} - C:\Program Files\Gadgetbar\tbGad1.dll

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\IPSBHO.DLL

O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: FoxmarksDLLBHO - {A2A71ABA-3939-43B2-BD8F-8C1767EF9020} - C:\Program Files\Foxmarks\IE Extension\foxmarksdll.dll

O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll

O2 - BHO: Gadgetbar Toolbar - {ad8088d4-219c-40db-b16a-5e53261bed3d} - C:\Program Files\Gadgetbar\tbGad1.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.1.807.1746\swg.dll

O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll

O3 - Toolbar: Gadgetbar Toolbar - {ad8088d4-219c-40db-b16a-5e53261bed3d} - C:\Program Files\Gadgetbar\tbGad1.dll

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup

O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe

O4 - HKCU\..\Run: [Nero MediaHome] "C:\Program Files\Nero\Nero8\Nero MediaHome\NeroMediaHome.exe"

O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [AdobeUpdater] "C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe"

O4 - HKCU\..\Run: [Foxmarks] C:\Program Files\Foxmarks\IE Extension\foxmarkssync.exe -q

O4 - Startup: MailWasherPro.lnk = C:\Program Files\FireTrust\MailWasher Pro\MailWasher.exe

O4 - Global Startup: AutorunsDisabled

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html

O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html

O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra button: (no name) - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files\Foxmarks\IE Extension\foxmarksdll.dll (HKCU)

O9 - Extra 'Tools' menuitem: Foxmarks Favorites Synchronizer... - {638F11AA-DF27-433b-BA2E-7281CE561D71} - C:\Program Files\Foxmarks\IE Extension\foxmarksdll.dll (HKCU)

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab

O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1198094123218

O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab

O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab

O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab

O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: symres - {AA1061FE-6C41-421F-9344-69640C9732AB} - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\coIEPlg.dll

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL

O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: CarboniteService - Carbonite, Inc. (www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: CyberPatrol UpdateService - CyberPatrol LLC - C:\Program Files\CyberPatrol LLC\CyberPatrol\UpdateService.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Desktop Manager 5.8.809.23506 (GoogleDesktopManager-092308-165331) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe

O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: KService - Kontiki Inc. - C:\Program Files\Kontiki\KService.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe

O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe

O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe

O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: Norton Internet Security - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\16.2.0.7\ccSvcHst.exe

O23 - Service: MaxSyncService (NTService1) - - C:\Program Files\Maxtor\OneTouch\Utils\SyncServices.exe

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: PLFlash DeviceIoControl Service - Prolific Technology Inc. - C:\WINDOWS\system32\IoctlSvc.exe

O23 - Service: Retrospect Express HD Helper (RetroExp Helper) - EMC Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\rthlpsvc.exe

O23 - Service: Retrospect Express HD Launcher (RetroExpLauncher) - EMC Dantz - C:\PROGRA~1\RETROS~1\RETROS~1.1\retrorun.exe

O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - C:\Program Files\SiSoftware\SiSoftware Sandra Lite 2009\RpcAgentSrv.exe

O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.8\bin\httpd.exe

O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.0.51b\bin\mysqld-nt.exe

--

End of file - 14979 bytes

Thanks

Ultima Advanced Member

Ultima

Posted
Posted

ASOEHOOK.DLL AntiSpam OE Hook Symantec Corporation 4.00.0000.0123

cpadvutils.dll CyberPatrol® Advanced Utility Module CyberPatrol LLC. 7.07.0000.0032

cplsp.dll CyberPatrol® LSP Module CyberPatrol LLC. 7.07.0000.0032

LVPrcInj01.dll Camera Helper Library. Logitech Inc. 11.80.1048.0000

So yeah, I see lots of unnecessary DLLs hooking onto µTorrent, all of which can easily cause crashes due to their very nature. Upload the crash dumps to some site like mediafire.com or savefile.com and post the links here.

moogly Advanced Member

moogly

Posted
Posted

Yes, you can begin with CyberPatrol and the AntiSpam Module of Norton.

Some Email scanners of various security suites like AVG are sometimes the source of freezing/crashing.

Try to set it or disable it and check if uT stops crashing.

achron Newbie

achron

Posted
  • Author
Posted

Thanks to both of you,

I'll disable these programs, one at a time and see what happens.

I'll let you know.

Cheers.

Thanks again to both moogly & Ultima.

Your suggestion that It might be Cyberpatrol proved correct, as I have uninstalled it and Utorrent has ran without fault all night.

Cheers

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