Jump to content

not responding why?


newstudent

Recommended Posts

when i open up utorrent for the first time it asks to change the torrents to this app, then it asks to configure the speeds.

if i click a button on the speed page, it freezes, or if i ex out off the choose speed, about 30 seconds later utorrent is not responding.

i dont know what is happening. im not using any virus software besides windows defender.

i actually just reformatted my harddrive yesterday. this is the reason im downloading utorrent again.

any solutions would be appreciated. thank you!

regards

Link to comment
Share on other sites

Why you posted this in the Feature Requests forum is beyond me.

a) get HijackThis from trendsecure.com, run it, view the log, and post the contents here

B) get Process Explorer from sysinternals.com, run it, Ctrl+D (to show the lower DLL pane), select the µTorrent process from the list, Ctrl+S (and save the list somewhere you'll find easily -- like the Desktop), then post the contents of the saved process list in the .txt file here

Link to comment
Share on other sites

ok i got the stuff you asked for

this is the proccess list

Process    PID    CPU    Description    Company Name
System Idle Process 0 96.54
Interrupts n/a Hardware Interrupts
DPCs n/a Deferred Procedure Calls
System 4
smss.exe 464
csrss.exe 528
wininit.exe 576
services.exe 620
svchost.exe 844
dllhost.exe 2604
WmiPrvSE.exe 1364
svchost.exe 900
svchost.exe 932
Ati2evxx.exe 1020
Ati2evxx.exe 1360
svchost.exe 1044
audiodg.exe 1208
svchost.exe 1072
WUDFHost.exe 2620
dwm.exe 1320 Desktop Window Manager Microsoft Corporation
svchost.exe 1100
taskeng.exe 2596
taskeng.exe 3380 Task Scheduler Engine Microsoft Corporation
SLsvc.exe 1240
svchost.exe 1292
svchost.exe 1392
spoolsv.exe 1684
svchost.exe 1708
AERTSrv.exe 1784
svchost.exe 840
svchost.exe 2072
svchost.exe 2168
SearchIndexer.exe 2228
SearchProtocolHost.exe 2664
SearchFilterHost.exe 1500
XAudio.exe 2328
lsass.exe 632
lsm.exe 640
csrss.exe 3952
winlogon.exe 808
explorer.exe 2128 Windows Explorer Microsoft Corporation
MSASCui.exe 4080 Windows Defender User Interface Microsoft Corporation
RtHDVCpl.exe 1144 HD Audio Control Panel Realtek Semiconductor
jusched.exe 1772 Java(TM) Platform SE binary Sun Microsystems, Inc.
RocketDock.exe 968
LimeWire.exe 772 LimeWire Lime Wire, LLC
procexp.exe 2144 3.06 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
firefox.exe 2868 Firefox Mozilla Corporation
HijackThis.exe 3928
uTorrent.exe 3148 µTorrent BitTorrent, Inc.

Process: uTorrent.exe Pid: 3148

Name Description Company Name Version
ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.00.6000.16386
CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6930.16386
COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6000.16386
comctl32.dll.mui User Experience Controls Library Microsoft Corporation 6.10.6000.16386
comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.6000.16386
dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.00.6000.16512
dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.00.6000.16512
DnsApi.dll DNS Client API DLL Microsoft Corporation 6.00.6000.16615
DUser.dll Windows DirectUser Engine Microsoft Corporation 6.00.6000.16386
duser.dll.mui Windows DirectUser Engine Microsoft Corporation 6.00.6000.16386
FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.00.6000.16501
GDI32.dll GDI Client DLL Microsoft Corporation 6.00.6000.16766
IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.00.6000.16386
Iphlpapi.dll IP Helper API Microsoft Corporation 6.00.6000.16386
kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.00.6000.16386
locale.nls
locale.nls
LPK.DLL Language Pack Microsoft Corporation 6.00.6000.16386
MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.00.6000.16386
msctf.dll.mui MSCTF Server DLL Microsoft Corporation 6.00.6000.16386
msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.6000.16386
mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.00.6000.16386
napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.00.6000.16386
NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.00.6000.16386
npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.00.6000.16386
NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.00.6000.16386
ntdll.dll NT Layer DLL Microsoft Corporation 6.00.6000.16386
ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.00.6000.16386
oleaut32.dll Microsoft Corporation 6.00.6000.16609
pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.00.6000.16386
PSAPI.DLL Process Status Helper Microsoft Corporation 6.00.6000.16386
R00000000000d.clb
rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.00.6000.16386
RocketDock.dll
RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.00.6000.16525
rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.00.6000.16386
Secur32.dll Security Support Provider Interface Microsoft Corporation 6.00.6000.16386
SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.6000.16774
shfolder.dll Shell Folder Service Microsoft Corporation 6.00.6000.16386
SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.6000.16386
USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.00.6000.16438
USERENV.dll Userenv Microsoft Corporation 6.00.6000.16386
USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6000.16386
uTorrent.exe µTorrent BitTorrent, Inc. 1.08.0002.14153
uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.6000.16386
VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.00.6000.16386
WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.00.6000.16386
winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.00.6000.16386
WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.00.6000.16386
WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.00.6000.16386
wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.00.6000.16386
wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.00.6000.16386

this is the log file from hijackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:45:32 AM, on 1/31/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Java\jre1.6.0\bin\jusched.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\LimeWire\LimeWire.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Users\zack\Desktop\procexp.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0\bin\jusched.exe"
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [BitTorrent DNA] "C:\Program Files\DNA\btdna.exe"
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\WEB2~1\Office12\REFIEBAR.DLL
O13 - Gopher Prefix:
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Andrea RT Filters Service (AERTFilters) - Andrea Electronics Corporation - C:\Windows\system32\AERTSrv.exe
O23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exe
O23 - Service: wampapache - Apache Software Foundation - c:\wamp\bin\apache\apache2.2.11\bin\httpd.exe
O23 - Service: wampmysqld - Unknown owner - c:\wamp\bin\mysql\mysql5.1.30\bin\mysqld.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 3868 bytes

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...