uTorrent bsod

Procyon · February 11, 2009

Hey,

Been an avid user of utorrent for quite a while, off late though its been crashing on me causing a bsod. Its the same IRQ Not Less OR Equal error that many have got. Ive got updated drivers but its still happening randomly almost every 10 mins or so. Would appreciate the help

Here is the Hijackthis Log:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:46:14 PM, on 2/11/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v8.00 (8.00.6001.18372)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\APACHE\Apache.exe

C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

C:\APACHE\Apache.exe

C:\Program Files\Google\Google Media Server\GoogleMediaServer.exe

C:\PROGRA~1\AVG\AVG8\avgrsx.exe

C:\PROGRA~1\AVG\AVG8\avgnsx.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\system32\nvsvc32.exe

C:\WINDOWS\system32\oodag.exe

C:\WINDOWS\system32\PnkBstrA.exe

c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROXY.EXE

C:\PROGRA~1\QUICKH~1\QUICKH~1\quhlpsvc.exe

C:\PROGRA~1\QUICKH~1\QUICKH~1\scanwscs.exe

C:\WINDOWS\System32\ups.exe

C:\WINDOWS\system32\SearchIndexer.exe

C:\PROGRA~1\AVG\AVG8\avgemc.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Common Files\Stardock\SDMCP.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\RTHDCPL.EXE

C:\PROGRA~1\AVG\AVG8\avgtray.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROUI.EXE

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

C:\Documents and Settings\Procyon\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\MemTurbo 4\MemTurbo.exe

C:\WINDOWS\system32\dwwin.exe

C:\Program Files\Opera\opera.exe

C:\Program Files\Google\Google Talk\googletalk.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gmail.com

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O2 - BHO: Total Security Toolbar - {5C6227F4-39E2-4468-B69E-29AEB12A7F88} - C:\PROGRA~1\QUICKH~1\QUICKH~1\antiphis.dll

O2 - BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: Anti Popup - {EFCA9D4B-F2E8-487d-8505-E4D0E459ABFE} - C:\PROGRA~1\QUICKH~1\QUICKH~1\apop.dll

O3 - Toolbar: Total Security Toolbar - {5C6227F4-39E2-4468-B69E-29AEB12A7F88} - C:\PROGRA~1\QUICKH~1\QUICKH~1\antiphis.dll

O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE

O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [spybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Procyon\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo 4\MemTurbo.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6.5\ICQ.exe

O9 - Extra 'Tools' menuitem: ICQ6 - {E59EB121-F339-4851-A3BA-FE49C35617C2} - C:\Program Files\ICQ6.5\ICQ.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.2.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1229717682328

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229716420203

O17 - HKLM\System\CCS\Services\Tcpip\..\{52F3E172-A772-4BE2-8F9C-C23D096860C4}: NameServer = 192.168.1.1,192.168.1.2

O17 - HKLM\System\CS1\Services\Tcpip\..\{52F3E172-A772-4BE2-8F9C-C23D096860C4}: NameServer = 192.168.1.1,192.168.1.2

O17 - HKLM\System\CS2\Services\Tcpip\..\{52F3E172-A772-4BE2-8F9C-C23D096860C4}: NameServer = 192.168.1.1,192.168.1.2

O17 - HKLM\System\CS4\Services\Tcpip\..\{52F3E172-A772-4BE2-8F9C-C23D096860C4}: NameServer = 192.168.1.1,192.168.1.2

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL

O20 - Winlogon Notify: avgrsstarter - C:\WINDOWS\SYSTEM32\avgrsstx.dll

O23 - Service: Apache - Unknown owner - C:\APACHE\Apache.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Google MediaServer - Google Inc. - C:\Program Files\Google\Google Media Server\GoogleMediaServer.exe

O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe

O23 - Service: NT Online Protection - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\ONLNSVC.EXE

O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe

O23 - Service: O&O Defrag - O&O Software GmbH - C:\WINDOWS\system32\oodag.exe

O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe

O23 - Service: Quick Heal Total Security Mail Protection - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROXY.EXE

O23 - Service: Quick Update Service - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\quhlpsvc.exe

O23 - Service: Total Security Helper Service WSC (ScanWscS) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\scanwscs.exe

O23 - Service: Quick Heal Total Security Startup Handler (Startup Handler) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\strtsvc.exe

O23 - Service: Windows WorkGroup (svrhost) - Unknown owner - C:\Program.exe (file missing)

--

End of file - 9139 bytes

-----

Here is the process explorer log: (Updated with uTorrent.dll details)

Process PID CPU Description Company Name

alg.exe 2772 Application Layer Gateway Service Microsoft Corporation

Apache.exe 152

Apache.exe 224

avgcsrvx.exe 2212 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.

avgemc.exe 2064 AVG E-Mail Scanner AVG Technologies CZ, s.r.o.

avgnsx.exe 712 AVG Network scanner Service AVG Technologies CZ, s.r.o.

avgrsx.exe 700 AVG Resident Shield Service AVG Technologies CZ, s.r.o.

avgtray.exe 608 AVG Tray Monitor AVG Technologies CZ, s.r.o.

avgwdsvc.exe 200 AVG Watchdog Service AVG Technologies CZ, s.r.o.

csrss.exe 772 Client Server Runtime Process Microsoft Corporation

ctfmon.exe 1160 CTF Loader Microsoft Corporation

DPCs n/a 1.54 Deferred Procedure Calls

EMLPROUI.EXE 1048 Email Protection Quick Heal Technologies (P) Ltd.

EMLPROXY.EXE 1780 Mail Protection Service Quick Heal Technologies (P) Ltd.

explorer.exe 3380 Windows Explorer Microsoft Corporation

firefox.exe 3152 Firefox Mozilla Corporation

GoogleMediaServer.exe 572 Google Media Server service Google Inc.

googletalk.exe 3688 Google Talk Google

GoogleUpdate.exe 3568 Google Installer Google Inc.

Interrupts n/a Hardware Interrupts

jqs.exe 1008 Java Quick Starter Service Sun Microsystems, Inc.

LastFM.exe 1880 Last.fm Last.fm

lsass.exe 860 LSA Shell (Export Version) Microsoft Corporation

MemTurbo.exe 1980 MemTurbo™ SammSoft (www.sammsoft.com)

mirc.exe 852 mIRC mIRC Co. Ltd.

nvsvc32.exe 1600 NVIDIA Driver Helper Service, Version 178.13 NVIDIA Corporation

opera.exe 2952 Opera Internet Browser Opera Software

PnkBstrA.exe 1672

PnkBstrB.exe 3444

procexp.exe 3488 0.77 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

PsiService_2.exe 1628 PsiService PsiService Protexis Inc.

QUHLPSVC.EXE 1800 Quick Update Helper Service Quick Heal Technologies (P) Ltd.

realsched.exe 620 RealNetworks Scheduler RealNetworks, Inc.

RTHDCPL.exe 580 Realtek HD Audio Control Panel Realtek Semiconductor Corp.

SCANWSCS.EXE 996 Helper Service Quick Heal Technologies (P) Ltd.

sdmcp.exe 3108 MCPServer Stardock

searchindexer.exe 1952 Microsoft Windows Search Indexer Microsoft Corporation

services.exe 840 Services and Controller app Microsoft Corporation

smss.exe 716 Windows NT Session Manager Microsoft Corporation

spoolsv.exe 1532 Spooler SubSystem App Microsoft Corporation

svchost.exe 1040 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1088 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1176 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1264 Generic Host Process for Win32 Services Microsoft Corporation

svchost.exe 1336 Generic Host Process for Win32 Services Microsoft Corporation

System 4

System Idle Process 0 96.92

taskmgr.exe 3748 Windows TaskManager Microsoft Corporation

TeaTimer.exe 1724 0.77 System settings protector Safer Networking Limited

ups.exe 1924 UPS Service Microsoft Corporation

usnsvc.exe 3044 Messenger Sharing USN Journal Reader Service Microsoft Corporation

utorrent.exe 3996 µTorrent BitTorrent, Inc.

winamp.exe 2584 Winamp Nullsoft

winlogon.exe 796 Windows NT Logon Application Microsoft Corporation

Process: utorrent.exe Pid: 3996

Name Description Company Name Version

ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.01.2600.5512

adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.01.2600.5512

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.01.2600.5512

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.05.2284.0001

c_950.nls

CLBCATQ.DLL Microsoft Corporation 2001.12.4414.0700

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.00.2900.5512

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.00.2900.5512

COMRes.dll Microsoft Corporation 2001.12.4414.0700

credui.dll Credential Manager User Interface Microsoft Corporation 5.01.2600.5512

CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512

ctype.nls

DnsApi.dll DNS Client API DLL Microsoft Corporation 5.01.2600.5625

dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.01.2600.5512

dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.01.2600.5512

eappcfg.dll Eap Peer Config Microsoft Corporation 5.01.2600.5512

eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.01.2600.5512

GDI32.dll GDI Client DLL Microsoft Corporation 5.01.2600.5698

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.01.2600.5512

IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.01.2600.5512

Iphlpapi.dll IP Helper API Microsoft Corporation 5.01.2600.5512

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.01.2600.5512

locale.nls

MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.01.2600.5512

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.01.2600.5512

MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.01.2600.5512

msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.01.2600.5512

MSVCP60.dll Microsoft ® C++ Runtime Library Microsoft Corporation 6.02.3104.0000

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.00.2600.5512

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.01.2600.5625

netapi32.dll Net Win32 API DLL Microsoft Corporation 5.01.2600.5694

netshell.dll Network Connections Shell Microsoft Corporation 5.01.2600.5512

ntdll.dll NT Layer DLL Microsoft Corporation 5.01.2600.5512

ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.01.2600.5512

oleaut32.dll Microsoft Corporation 5.01.2600.5512

OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.01.2600.5512

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.01.2600.5512

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.01.2600.5512

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.01.2600.5507

rtutils.dll Routing Utilities Microsoft Corporation 5.01.2600.5512

SAMLIB.dll SAM Library DLL Microsoft Corporation 5.01.2600.5512

Secur32.dll Security Support Provider Interface Microsoft Corporation 5.01.2600.5512

SETUPAPI.dll Windows Setup API Microsoft Corporation 5.01.2600.5512

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.00.2900.5512

shfolder.dll Shell Folder Service Microsoft Corporation 6.00.2900.5512

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.00.2900.5512

sortkey.nls

sorttbls.nls

unicode.nls

USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.01.2600.5512

USERENV.dll Userenv Microsoft Corporation 5.01.2600.5512

utorrent.exe µTorrent BitTorrent, Inc. 1.08.0002.14458

UxTheme.dll Microsoft UxTheme Library Microsoft Corporation 6.00.2900.5512

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.01.2600.5512

WINSTA.dll Winstation Library Microsoft Corporation 5.01.2600.5512

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.01.2600.5512

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.01.2600.5512

WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.01.2600.5512

wship6.dll IPv6 Helper DLL Microsoft Corporation 5.01.2600.5512

wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.01.2600.5512

WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.01.2600.5512

xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.01.2600.5512

----------

Here is the minidump file:

http://www18.zippyshare.com/v/19208292/file.html

----------

moogly · February 11, 2009

You didn't select utorrent.exe in Process Explorer. Edit your log please.

Procyon · February 11, 2009

Updated Process Explorer log

moogly · February 11, 2009

No, it's not. You need to SELECT utorrent.exe in the list. Guide: http://forum.utorrent.com/viewtopic.php?id=29748

Procyon · February 11, 2009

uPdated again bud forgot to read it properly Thanks for the heads up.

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