crash crash crash

adalast · February 24, 2009

for some reason my μTorrent keeps crashing. i have 1.8.2. these crashes are getting annoying, because i can't get anything done. i am not getting an error code either... just crashes and makes a dump file. can someone help me figure out what is going on... it just started and nothing on my system has been changed.

moogly · February 25, 2009

Post Hijackthis and Process Explorer logs when uT is running.

Guide: http://forum.utorrent.com/viewtopic.php?id=29748

Dont forget to select utorrent.exe and enable DLL mode (ctrl+d) in Proc Exp.

adalast · February 25, 2009

14458-utorrent.f2a7.dmp - 0.24MB

HijackThis log -

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:04:03 AM, on 2/25/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe

C:\Program Files (x86)\AIM6\aim6.exe

C:\Program Files (x86)\Skype\Phone\Skype.exe

C:\Program Files (x86)\PSPdisp\bin\app\PSPdisp.exe

C:\Program Files (x86)\AIM6\aolsoftware.exe

C:\Program Files (x86)\Skype\Plugin Manager\skypePM.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\WinRAR\WinRAR.exe

C:\Users\Adam\AppData\Local\Temp\Rar$EX00.834\procexp.exe

C:\Program Files (x86)\Any Video Converter Professional\VideoConvPro.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

C:\Users\*edit out name*\Downloads\utorrent(2).exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

O1 - Hosts: ::1 localhost

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet

O4 - HKCU\..\Run: [Aim6] "C:\Program Files (x86)\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp

O4 - HKCU\..\Run: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files (x86)\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: PSPdisp.lnk = C:\Program Files (x86)\PSPdisp\bin\app\PSPdisp.exe

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MI1933~1\Office12\EXCEL.EXE/3000

O10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dll

O17 - HKLM\System\CCS\Services\Tcpip\..\{B1B18B74-753B-4742-BB85-381F2F07CE97}: NameServer = 192.168.1.1

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files (x86)\Common Files\Autodesk Shared\Service\AdskScSrv.exe

O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: DCPFLICS - Unknown owner - C:\Program Files (x86)\DCPFLICS\DCPFLICS.exe

O23 - Service: DFS Replication (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: mental ray 3.6 Satellite for Autodesk 3ds Max 2009 64-bit 64-bit (mi-raysat_3dsMax2009_64) - Unknown owner - C:\Program Files\Autodesk\3ds Max 2009\mentalray\satellite\raysat_3dsMax2009_64server.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: Netlogon - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - Unknown owner - C:\Windows\System32\TuneUpDefragService.exe (file missing)

O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - Unknown owner - C:\Windows\System32\TUProgSt.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 7354 bytes

Process Explorer log -

Process PID CPU Description Company Name

System Idle Process 0 96.83

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 564 Windows Session Manager Microsoft Corporation

csrss.exe 712 Client Server Runtime Process Microsoft Corporation

wininit.exe 764 Windows Start-Up Application Microsoft Corporation

services.exe 820 Services and Controller app Microsoft Corporation

svchost.exe 1000 Host Process for Windows Services Microsoft Corporation

WmiPrvSE.exe 3080 WMI Provider Host Microsoft Corporation

WmiPrvSE.exe 1768 WMI Provider Host Microsoft Corporation

nvvsvc.exe 276 NVIDIA Driver Helper Service, Version 182.06 NVIDIA Corporation

rundll32.exe 1752 Windows host process (Rundll32) Microsoft Corporation

svchost.exe 324 Host Process for Windows Services Microsoft Corporation

svchost.exe 600 Host Process for Windows Services Microsoft Corporation

svchost.exe 720 Host Process for Windows Services Microsoft Corporation

audiodg.exe 1148 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 844 0.39 Host Process for Windows Services Microsoft Corporation

dwm.exe 2008 0.39 Desktop Window Manager Microsoft Corporation

WUDFHost.exe 2488 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

svchost.exe 672 Host Process for Windows Services Microsoft Corporation

taskeng.exe 1992 Task Scheduler Engine Microsoft Corporation

taskeng.exe 3556 Task Scheduler Engine Microsoft Corporation

svchost.exe 1172 Host Process for Windows Services Microsoft Corporation

SLsvc.exe 1200 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1276 Host Process for Windows Services Microsoft Corporation

svchost.exe 1388 Host Process for Windows Services Microsoft Corporation

svchost.exe 1532 Host Process for Windows Services Microsoft Corporation

AdskScSrv.exe 2656 System Level Service Utility Autodesk

mDNSResponder.exe 2684 Bonjour Service Apple Computer, Inc.

DCPFLICS.exe 2700

mdm.exe 2896 Machine Debug Manager Microsoft Corporation

raysat_3dsMax2009_64server.exe 2912

svchost.exe 2984 Host Process for Windows Services Microsoft Corporation

TUProgSt.exe 3020 TuneUp Program Statistics Service TuneUp Software

nSvcAppFlt.exe 3064 app_filter Module

nSvcIp.exe 2236 NVIDIA Corporation

PresentationFontCache.exe 4100 Windows Presentation Foundation Font Cache Service Microsoft Corporation

lsass.exe 840 Local Security Authority Process Microsoft Corporation

lsm.exe 848 Local Session Manager Service Microsoft Corporation

csrss.exe 784 Client Server Runtime Process Microsoft Corporation

winlogon.exe 1100 Windows Logon Application Microsoft Corporation

explorer.exe 1292 0.39 Windows Explorer Microsoft Corporation

MSASCui.exe 1864 Windows Defender User Interface Microsoft Corporation

RAVCpl64.exe 1856 HD Audio Control Panel Realtek Semiconductor

rundll32.exe 776 Windows host process (Rundll32) Microsoft Corporation

sidebar.exe 1028 0.39 Windows Sidebar Microsoft Corporation

YahooMessenger.exe 2060 0.39 Yahoo! Messenger Yahoo! Inc.

aim6.exe 2096 AIM AOL LLC

aolsoftware.exe 1828 AOL AOL LLC

Skype.exe 2184 Skype Skype Technologies S.A.

skypePM.exe 1780 Skype Extras Manager Skype Technologies

PSPdisp.exe 2204 JJS

wmpnscfg.exe 3768 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

taskmgr.exe 3176 0.39 Windows Task Manager Microsoft Corporation

firefox.exe 3632 Firefox Mozilla Corporation

WinRAR.exe 1660 WinRAR archiver Alexander Roshal

procexp.exe 4728 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

procexp64.exe 4508 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

utorrent(2).exe 4156 1.16 µTorrent BitTorrent, Inc.

VideoConvPro.exe 572 Any Video Converter Any-Video-Converter.com

notepad.exe 2708 Notepad Microsoft Corporation

Process: utorrent(2).exe Pid: 4156

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6001.18000

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6001.18000

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6001.18000

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6001.18000

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6001.18000

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6001.18000

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6001.18159

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6001.18000

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6001.18000

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000

mdnsNSP.dll Bonjour Namespace Provider Apple Computer, Inc. 1.0.3.1

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6001.18000

msctf.dll.mui MSCTF Server DLL Microsoft Corporation 6.0.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6001.18000

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6001.18000

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6001.18000

nvLsp.dll NVIDIA IAM LSP NVIDIA 2.2.0.6793

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6001.18000

oleaut32.dll Microsoft Corporation 6.0.6001.18000

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6001.18051

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6001.18000

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6001.18000

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6001.18167

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6001.18000

SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6001.18000

USERENV.dll Userenv Microsoft Corporation 6.0.6001.18000

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000

utorrent(2).exe µTorrent BitTorrent, Inc. 1.8.2.14458

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6001.18000

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6000.16386

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6001.18000

wow64.dll Win32 Emulation on NT64 Microsoft Corporation 6.0.6001.18000

wow64cpu.dll AMD64 Wow64 CPU Microsoft Corporation 6.0.6001.18000

wow64win.dll Wow64 Console and Win32 API Logging Microsoft Corporation 6.0.6001.18000

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

moogly · February 25, 2009

nvLsp.dll NVIDIA IAM LSP NVIDIA 2.2.0.6793

It's relative to NVIDIA firewall (ForceWare Intelligent Application Manager or a name like that) that is crappy.

Remove it and crashes will stop.

http://forum.utorrent.com/viewtopic.php?pid=371834#p371834

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