Unable To Generate Crash Dump File Bug***

[MeekiMoo]

I read the tutorial and I'm still kind of sketchy when it comes to crash dump files with utorrent and what not... I'm not computer-friendly so I don't grasp things technologically even if they wreak simplicity. I copied the data.

HiJack This reported this in its txt:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:57:51 PM, on 3/12/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v7.00 (7.00.6001.18000)

Boot mode: Normal

Running processes:

C:\Program Files (x86)\Microsoft Windows OneCare Live\winssnotify.exe

C:\Program Files\ltmoh\ltmoh.exe

C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe

C:\Users\Owner\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

C:\Program Files (x86)\BitComet\BitComet.exe

C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\NDSTray.exe

C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe

C:\Program Files (x86)\Java\jre6\bin\jusched.exe

C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSwMgr.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

F2 - REG:system.ini: UserInit=userinit.exe

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.3.3.2.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [HWSetup] "C:\Program Files\TOSHIBA\Utilities\HWSetup.exe" hwSetUP

O4 - HKLM\..\Run: [sVPWUTIL] "C:\Program Files (x86)\TOSHIBA\Utilities\SVPWUTIL.exe" SVPwUTIL

O4 - HKLM\..\Run: [KeNotify] "C:\Program Files (x86)\TOSHIBA\Utilities\KeNotify.exe"

O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe

O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start

O4 - HKLM\..\Run: [ToshibaServiceStation] "C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TSS.exe" /hide

O4 - HKLM\..\Run: [OneCareUI] "C:\Program Files (x86)\Microsoft Windows OneCare Live\winssnotify.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files (x86)\Java\jre6\bin\jusched.exe"

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\MsnMsgr.Exe" /background

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [sansaDispatch] C:\Users\Owner\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe

O4 - HKCU\..\Run: [bitComet] "C:\Program Files (x86)\BitComet\BitComet.exe" /tray

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files (x86)\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O8 - Extra context menu item: UseFlashGet - C:\FlashGet Network\Flashget\GetUrl.htm

O8 - Extra context menu item: UseFlashGetDownloadAllLink - C:\FlashGet Network\Flashget\GetAllUrl.htm

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.3.3.2.dll/206 (file missing)

O13 - Gopher Prefix:

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-4/SmileyCentralInitialSetup1.0.1.1.cab

O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - http://download.divx.com/player/DivXBrowserPlugin.cab

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Unknown owner - C:\Windows\system32\agr64svc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)

O23 - Service: ConfigFree Gadget Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFProcSRVC.exe

O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files (x86)\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files (x86)\Jumpstart\jswpsapi.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: TMachInfo - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe

O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files (x86)\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - Unknown owner - C:\Windows\system32\TODDSrv.exe (file missing)

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--

End of file - 9078 bytes

Process Explorer reported this:

Process PID CPU Description Company Name

System Idle Process 0 50.10

Interrupts n/a 5.31 Hardware Interrupts

DPCs n/a 1.52 Deferred Procedure Calls

System 4 3.80

smss.exe 528

csrss.exe 596

wininit.exe 648

services.exe 704

svchost.exe 920

WmiPrvSE.exe 3132

ehmsas.exe 2748 Media Center Media Status Aggregator Service Microsoft Corporation

unsecapp.exe 3952 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

WmiPrvSE.exe 4108

PresentationFontCache.exe 964

svchost.exe 1008

MsMpEng.exe 328

Ati2evxx.exe 672

Ati2evxx.exe 1368

svchost.exe 512

audiodg.exe 1144

svchost.exe 1040 3.04

wlanext.exe 1516

dwm.exe 3348 Desktop Window Manager Microsoft Corporation

svchost.exe 1052

taskeng.exe 2944

taskeng.exe 3272 Task Scheduler Engine Microsoft Corporation

taskeng.exe 4556

SLsvc.exe 1184

svchost.exe 1208

svchost.exe 1352 0.76

spoolsv.exe 1640

svchost.exe 1668

agr64svc.exe 1860

CFProcSRVC.exe 1888

CFSvcs.exe 2008

OcHealthMon.exe 1400

svchost.exe 2064

svchost.exe 2096

TMachInfo.exe 2152

TNaviSrv.exe 2176

TODDSrv.exe 2248

TosCoSrv.exe 2268

TosIPCSrv.exe 2312

ULCDRSvr.exe 2392

svchost.exe 2420

SearchIndexer.exe 2444

msfwsvc.exe 2488

winss.exe 2528

winssnotify.exe 3508 Windows Live OneCare Tray Notification Microsoft Corporation

SmartFaceVWatchSrv.exe 2848

wmpnetwk.exe 3596

lsass.exe 720

lsm.exe 728

csrss.exe 668

winlogon.exe 764

explorer.exe 3372 0.76 Windows Explorer Microsoft Corporation

RAVCpl64.exe 3544 HD Audio Control Panel Realtek Semiconductor

TPwrMain.exe 3600 TOSHIBA Power Saver TOSHIBA Corporation

SmoothView.exe 3700 SmoothView TOSHIBA Corporation

TCrdMain.exe 3760 TOSHIBA Flash Cards TOSHIBA Corporation

ltmoh.exe 3796 LtMoh MFC Application Agere Systems

SynTPEnh.exe 3836 Synaptics TouchPad Enhancements Synaptics, Inc.

SynTPHelper.exe 4728

TOSCDSPD.exe 3844 CD/DVD Drive Acoustic Silencer TOSHIBA

msnmsgr.exe 3892 Windows Live Messenger Microsoft Corporation

ehtray.exe 3908 Media Center Tray Applet Microsoft Corporation

SansaDispatch.exe 3964 Sansa Dispatcher SanDisk Corporation

wmpnscfg.exe 3248 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

BitComet.exe 1492 4.55 BitComet - a BitTorrent Client www.BitComet.com

firefox.exe 4264 Firefox Mozilla Corporation

procexp.exe 4700 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

procexp64.exe 4476 3.04 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

notepad.exe 2524 Notepad Microsoft Corporation

uTorrent.exe 2592 26.57 µTorrent BitTorrent, Inc.

KeNotify.exe 3628 0.76

NDSTray.exe 3940 ConfigFree Task Tray Menu TOSHIBA CORPORATION

CFSwMgr.exe 4180 ConfigFree Switch Manager TOSHIBA CORPORATION

traybar.exe 2832 traybar Chicony

TSS.exe 3676 TOSHIBA Service Station TOSHIBA Corporation

jusched.exe 2816 Java Platform SE binary Sun Microsystems, Inc.

conime.exe 4348 Console IME Microsoft Corporation

notepad.exe 5036 Notepad Microsoft Corporation

Process: uTorrent.exe Pid: 2592

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6001.18000

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6001.18000

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6001.18000

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6001.18000

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6001.18000

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6001.18000

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6001.18159

GPAPI.dll Group Policy Client API Microsoft Corporation 6.0.6001.18000

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 6.0.6001.18000

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.0.6001.18203

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6001.18000

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6001.18000

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000

kernel32.dll.mui Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000

locale.nls

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6001.18000

msctf.dll.mui MSCTF Server DLL Microsoft Corporation 6.0.6000.16386

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6001.18000

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6001.18000

msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.1048.0

msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

netshell.dll Network Connections Shell Microsoft Corporation 6.0.6001.18000

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6001.18000

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6001.18000

oleaut32.dll Microsoft Corporation 6.0.6001.18000

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6001.18051

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6001.18000

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6001.18000

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6001.18167

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6001.18000

slc.dll Software Licensing Client Dll Microsoft Corporation 6.0.6001.18000

SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.0.6000.16386

SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000

upnp.dll UPnP Control Point API Microsoft Corporation 6.0.6001.18000

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.0.6001.18203

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6001.18000

USERENV.dll Userenv Microsoft Corporation 6.0.6001.18000

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000

uTorrent.exe µTorrent BitTorrent, Inc. 1.9.0.13582

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6001.18000

WINHTTP.dll Windows HTTP Services Microsoft Corporation 6.0.6001.18000

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6000.16386

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6001.18000

wow64.dll Win32 Emulation on NT64 Microsoft Corporation 6.0.6001.18000

wow64cpu.dll AMD64 Wow64 CPU Microsoft Corporation 6.0.6001.18000

wow64win.dll Wow64 Console and Win32 API Logging Microsoft Corporation 6.0.6001.18000

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

WHAT DO I DO NOW?

[schnurlos]

Which version/build of µTorrent are you running?

The last 1.8.3 beta build 14755 has some (known) problems to generate crash dumps. Just to point that.

[moogly]

It's written in the log:

uTorrent.exe µTorrent BitTorrent, Inc. 1.9.0.13582

[Switeck]

"(file missing)" can be a bad sign -- an improperly uninstalled program, hard drive corruption, or a virus/trojan that hides itself by renaming itself after windows starts.

You have a file indexer running, which might interfere with uTorrent:

SearchIndexer.exe 2444

Unknown, possibly hostile hidden BHO?:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

BitComet is running at the same time?:

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files (x86)\BitComet\tools\BitCometBHO_1.3.3.2.dll

BitComet.exe 1492 4.55 BitComet - a BitTorrent Client www.BitComet.com

Multiple file sharing programs running at once can definitely stress a connection unless care is taken to limit their network resource grab. They could be overrunning windows half open limit as well.

[MeekiMoo]

I uninstalled bitcomet and I think those are probably very accurate hypotheses... but what do I do now?