Utorrent Crashes when opened

[bryanG]

I was dling a torrent off the Bay and when it was not moving too fast I decided to look for it on a private tracker where I am a member. I believe it was the same torrent file and I stopped but did not delete the one from the Bay before starting the new one. Utorrent crashed and will not open ever since. I get a Crash Dump every time I open it now. I was able to delete all the current torrents from it and clear my torrent cache. Uninstalled utorrent deleted it from my program files, cleaned my registry (yet it seems to still save my old settings when reinstalling) and no dice

I have knowledge of basic torrent related things and have done pretty well til this point, but am stuck here. If anyone has any suggestions or can post a link where this may have been covered, I'd appreciate it. I am stuck using azures at the moment and I would much rather stick with Utorrent.

Thanks guys (and gals)

Bryan

PS... Utorrent 1.8.2 on Vista 64 SP1

Have never had ANY problems with Utorrent in 2 years or so until the EXACT moment I downloaded those two files (which I believe to be the same file except 1 on public tracker and the other private) just make sure I was clear

[Switeck]

Something about your computer has changed. Auto-updating software (even the OS) can cause new disasters that make it seem like something YOU did. Hardware could be dying.

1st link in my signature...you probably need to do a painful HijackThis! log and Process Explorer DLL list. ...Though if uTorrent won't run long enough to do this, try listing DLLs used by some other network-using program -- even Azureus!

[bryanG]

No updates except the newest Windows updates days prior to this. No new hardware aside from a new HDD for storage, again week or so before this. Absolutely no new software added. This is for my HTPC so not much gets added except torrents. Have not had any problems with any other aspect of my computer .... no viruses or malware ... nothing out of the ordinary

I find it hard to believe that at the EXACT moment ... did I mention exact? ... that I added those two torrents (as described) that utorrent crashed after never having prior problems with it. I will look into doing what you suggest.

[moogly]

Can you post Hijackthis log please. Try to post Process Explorer when uT is running if you can.

Guide: http://forum.utorrent.com/viewtopic.php?id=29748

For PE, don't forget to select utorrent.exe and enable DLL mode (ctrl+d).

[Switeck]

Have you tried deleting all of uTorrent's settings after it quits working and testing again?

(FAQ tells how.)

You shouldn't need to format...and it'll let us know if the problem is something "in" uTorrent.

[bryanG]

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:25:36 AM, on 3/30/2009

Platform: Windows Vista SP1 (WinNT 6.00.1905)

MSIE: Internet Explorer v8.00 (8.00.6001.18372)

Boot mode: Normal

Running processes:

C:\Windows\vVX3000.exe

C:\Program Files (x86)\Stardock\Object Desktop\CursorFX\CursorFX.exe

C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files (x86)\Portrait Displays\Pivot Software\wpCtrl.exe

C:\Program Files (x86)\Portrait Displays\HP My Display\dthtml.exe

C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

C:\Program Files (x86)\Portrait Displays\Pivot Software\floater.exe

C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe

C:\Program Files (x86)\CyberLink\Shared Files\brs.exe

C:\Program Files (x86)\Stardock\Object Desktop\ObjectDock\ObjectDock.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files (x86)\uTorrent\uTorrent.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: AGSearchHook Class - {0BC6E3FA-78EF-4886-842C-5A1258C4455A} - C:\Program Files (x86)\AGI\common\agcutils.dll

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: ContributeBHO Class - {074C1DC5-9320-4A9A-947D-C042949C6216} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll

O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dll

O2 - BHO: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - (no file)

O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~2\COMMON~1\SYMANT~1\IDS\IPSBHO.dll

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O2 - BHO: PicLens plug-in for Internet Explorer - {EAEE5C74-6D0D-4aca-9232-0DA4A7B866BA} - C:\Program Files (x86)\PicLensIE\PicLens.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files (x86)\Adobe\/Adobe Contribute CS3/contributeieplugin.dll

O3 - Toolbar: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - (no file)

O3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dll

O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files (x86)\Portrait Displays\Pivot Software\wpctrl.exe"

O4 - HKLM\..\Run: [DT HPW] "C:\Program Files (x86)\Portrait Displays\HP My Display\DTHtml.exe" -startup_folder

O4 - HKLM\..\Run: [ccApp] "C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [osCheck] "C:\Program Files (x86)\Norton 360\osCheck.exe"

O4 - HKLM\..\Run: [RemoteControl9] "C:\Program Files (x86)\CyberLink\PowerDVD9\PDVD9Serv.exe"

O4 - HKLM\..\Run: [PDVD9LanguageShortcut] "C:\Program Files (x86)\CyberLink\PowerDVD9\Language\Language.exe"

O4 - HKLM\..\Run: [bDRegion] "C:\Program Files (x86)\Cyberlink\Shared Files\brs.exe"

O4 - HKCU\..\Run: [CursorFX] "C:\Program Files (x86)\Stardock\Object Desktop\CursorFX\CursorFX.exe"

O4 - HKCU\..\Run: [VistaThumbnailSizer Module] C:\Program Files (x86)\Thumbnail Resizer\vistathumbnailsizer.exe

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTProAgent.exe"

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Launch PicLens - {3437D640-C91A-458f-89F5-B9095EA4C28B} - C:\Program Files (x86)\PicLensIE\PicLens.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: CabBuilder - http://kiw.imgag.com/imgag/kiw/toolbar/download/InstallerControl.cab

O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab56986.cab

O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySpaceUploader1006.cab

O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/a-UNO1/GAME_UNO1.cab

O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{AB2C4F08-80DA-4B9F-8DD3-F0A97E766616}: NameServer = 65.32.5.111,65.32.5.112

O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files (x86)\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll

O23 - Service: Adobe Version Cue CS3 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe

O23 - Service: AG Windows Service (AGWinService) - Unknown owner - C:\Program Files (x86)\AGI\common\win32\PythonService.exe

O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)

O23 - Service: Ati External Event Utility - Unknown owner - C:\Windows\system32\Ati2evxx.exe (file missing)

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\AluSchedulerSvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccProxy.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: @dfsrres.dll,-101 (DFSR) - Unknown owner - C:\Windows\system32\DFSR.exe (file missing)

O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Unknown owner - C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DTSRVC.exe

O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files (x86)\Symantec\LiveUpdate\LuComServer_3_4.EXE

O23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files (x86)\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)

O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe

O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe

O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe

O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe

O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe

O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)

O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)

O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)

O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)

O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)

O23 - Service: Symantec Core LC - Unknown owner - C:\PROGRA~2\COMMON~1\SYMANT~1\CCPD-LC\symlcsvc.exe

O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - Unknown owner - C:\Windows\System32\TuneUpDefragService.exe (file missing)

O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)

O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)

O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)

O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)

O23 - Service: Stardock WindowBlinds (WindowBlinds) - Stardock Corporation - C:\PROGRA~2\Stardock\OBJECT~2\WINDOW~1\VistaSrv.exe

O23 - Service: SAMSUNG WiselinkPro Service (WiselinkPro) - Unknown owner - C:\Program Files (x86)\Samsung\SAMSUNG PC Share Manager\WiselinkPro.exe

O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)

O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

O23 - Service: XAudioService - Unknown owner - C:\Windows\system32\DRIVERS\xaudio64.exe (file missing)

--

End of file - 15057 bytes

------------------------------------------------------------

PE LOG:

Process PID CPU Description Company Name

AluSchedulerSvc.exe 3316

Ati2evxx.exe 576

Ati2evxx.exe 1996

audiodg.exe 1048

ccProxy.exe 1636

CCSVCHST.EXE 1556

comHost.exe 4704

csrss.exe 664

csrss.exe 716

DPCs n/a 0.77 Deferred Procedure Calls

DTSRVC.exe 2564

firefox.exe 4576

FNPLicensingService.exe 4048

Interrupts n/a Hardware Interrupts

lsass.exe 764

lsm.exe 772

LSSrvc.exe 2656

mDNSResponder.exe 2540

MSCamS64.exe 2716

pythonservice.exe 2524

SeaPort.exe 2064

SearchFilterHost.exe 2632

SearchIndexer.exe 820

SearchProtocolHost.exe 3524

services.exe 752

SLsvc.exe 1112

smss.exe 568

spoolsv.exe 1532

svchost.exe 928

svchost.exe 252

svchost.exe 420

svchost.exe 640

svchost.exe 668 10.77

svchost.exe 800

svchost.exe 1072

svchost.exe 1184

svchost.exe 1324

svchost.exe 2164

svchost.exe 2760

svchost.exe 2816

svchost.exe 2836

svchost.exe 1792

svchost.exe 2220

System 4

System Idle Process 0 80.77

taskeng.exe 2420

uTorrent.exe 3548 9.26

VistaSrv.exe 1264

wbvista.exe 1272

wininit.exe 696

winlogon.exe 988

WmiPrvSE.exe 3016

wmpnetwk.exe 2188

WUDFHost.exe 2496

XAudio64.exe 2456

Acrotray.exe 3412 AcroTray Adobe Systems Inc.

vistathumbnailsizer.exe 3040 VistaThumbnailSizer Module Andreas Verhoeven

brs.exe 3544 brs cyberlink

PDVD9Serv.exe 2488 PowerDVD RC Service CyberLink Corp.

dwm.exe 3164 2.70 Desktop Window Manager Microsoft Corporation

ehmsas.exe 4344 Media Center Media Status Aggregator Service Microsoft Corporation

ehtray.exe 2876 Media Center Tray Applet Microsoft Corporation

explorer.exe 3812 Windows Explorer Microsoft Corporation

MSASCui.exe 2096 Windows Defender User Interface Microsoft Corporation

taskeng.exe 3772 Task Scheduler Engine Microsoft Corporation

unsecapp.exe 3616 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation

vVX3000.exe 2952 Microsoft LifeCam Device Application Microsoft Corporation

wmpnscfg.exe 2868 Windows Media Player Network Sharing Service Configuration Application Microsoft Corporation

dthtml.exe 3624 HP My Display Portrait Displays, Inc

Floater.exe 3972 Pivot Software Support DLL Portrait Displays, Inc.

wpCtrl.exe 3372 Pivot Software Support Application Portrait Displays, Inc.

RAVCpl64.exe 2920 HD Audio Control Panel Realtek Semiconductor

Dock64.exe 5116 Dock64 Stardock

ObjectDock.exe 5064 ObjectDock Plus Stardock

CursorFX.exe 2912 CursorFX Stardock Corporation

CCSVCHST.EXE 3064 Symantec Service Framework Symantec Corporation

procexp.exe 4988 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

procexp64.exe 5012 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Process: uTorrent.exe Pid: 3548

-----------------------------------------------

Sorry for the delayed response I work a lot and don't have much free time. Let me know if I posted the PE log properly, I managed to get utorrent running.

Switeck I believe I erased my settings completely and reinstalled. Worked for a short bit no problems, but now coming across the same problems I am thinking of running Mtest/Prime to double check my systems ram, that's the only hardware I can think could possibly be failing, though I have not seen/noticed any problems with it. Again cannot think of any software being added. PowerDvD and Logitech (software for the remote) is the newest software, which was added weeks before these problems.

Appreciate the help, I apologize for having to bother others with my problems. Hopefully I get it fixed and learn something new in the process ... really enjoy utorrent over the other apps

Thanks again

[Switeck]

Roxio strikes again?:

O23 - Service: Roxio UPnP Renderer 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009\Digital Home 11\RoxioUPnPRenderer11.exe

O23 - Service: Roxio Upnp Server 11 - Sonic Solutions - C:\Program Files (x86)\Roxio Creator 2009\Digital Home 11\RoxioUpnpService11.exe

O23 - Service: LiveShare P2P Server 11 (RoxLiveShare11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxLiveShare11.exe

O23 - Service: RoxMediaDB11 - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxMediaDB11.exe

O23 - Service: Roxio Hard Drive Watcher 11 (RoxWatch11) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\11.0\SharedCOM\RoxWatch11.exe

Roxio's scanning of the hard drive for "new files" has been known to cause Access Denied errors, but I guess it's remotely possible to cause uTorrent to crash as well if timing was really bad on when Roxio locked files uTorrent tries to read/write.

O4 - HKLM\..\Run: [osCheck] "C:\Program Files (x86)\Norton 360\osCheck.exe"

I'm more than a little wary of anything by Symantec Corporation/Norton. The other troubleshooters here can certainly agree that various software by them has caused problems both for uTorrent and other network-using programs.

Bad/impartial removal of a BHO?:

O2 - BHO: Kiwee Toolbar - {6638A9DE-0745-4292-8A2E-AE530E7B9B3F} - (no file)

[moogly]

Let me know if I posted the PE log properly, I managed to get utorrent running.

PE log is incomplete, DLL list injected in utorrent.exe is not present. Can you repost your PE log please?

[bryanG]

Moogly I just want to check before I post another log incorrectly. I select utorrent exe. from the menu and press CTRL+D? I believe this was done last time but I will try it once more. Let me know.

Switeck I have been using Roxio for some time now. It gets used for Audio cd burning only. It has not been opened at all in quite some time except for certain High Def movies automatically open the Cine Player and I have to cancel it. I completely erased utorrent and it's setting and did a clean install and still have this problem ... so the Roxio "bug" would be unlikey the cause, correct?

I will try and disable Norton and see if that helps. If it is Norton 360 disabling it should cure the problem, correct? I have been using Norton for some time without any problems. At least 6 months I would say. Was using Eset for a while but Norton has become solid again over the last year, though I am aware it is a bit over protective at times and causes problems.

Thanks for the suggestions

[Switeck]

Roxio is only likely to be a problem if its indexer is active or sometimes active...and even then possibly only for audio/video media files.

No, Norton 360 would likely interfere as long as it's still installed.

[bryanG]

I believe I found the culprit. I kept going over what might have changed as Switeck suggested. I use Window Blinds and I had changed my desktop and blinds to match. I saw that the few times utorrent was loading without crashing that the blinds did not load. So I turned off Windowblinds and it seemed to work fine. Turned WindowBlinds back on with a new blind and seems to work fine now. No crashes so far. I did not even think about this being the cause because I have actually used that particular blind before and nothing happened nor has any blind ever caused this. But this computer was at my desktop and now is the HTCP computer on the 52" Samsung ... so the DPI has been changed. Perhaps this has caused the problem as my advanced cursors with Cursor FX no longer show up at this DPI either. I will keep up to date if I incur any further problems. Feedback is welcome. Appreciate the time Switeck and Moogly have taken so far. Thank you, hopefully that was it.

Bryan