bryson182 Posted April 6, 2009 Report Share Posted April 6, 2009 I am having the same problem with both uTorrent and Bittorrent.I have used uTorrent for quite a while on my old computer which ran windows XP however I got a new computer a few days ago which is Vista Home Premium 32 bit - Service Pack 1 and I have had problems since.The computer is an Acer Aspire M7711Intel Core 2 Quad Q8300 2.5ghz4GB RamThe problem is that the programs keep crashing and it says that it is "not responding" I then try closing it using the cross to close the window which doesnt work. I also try closing it from the task manager which doesnt work either. I end up having to restart the whole computer.Sometimes the torrent has been downloading for minutes when this problems happens - sometimes it has been downloading for hours. Prior to the program crashing and saying it is "not responding" the torrent downloads without any other problems and i get good download and upload speeds.I have read through some threads and used the "Hijack this" and "process explorer" programs and displayed my results below:Hijack This: (hope this worked as i had to upload it as an image)Page 1:http://img.photobucket.com/albums/v59/Bryson182/Hijack%20This/page1.jpgPage 2:http://img.photobucket.com/albums/v59/Bryson182/Hijack%20This/page2.jpgProcess Explorer:Process PID CPU Description Company NameSystem Idle Process 0 88.26 Interrupts n/a Hardware Interrupts DPCs n/a 0.38 Deferred Procedure Calls System 4 0.38 smss.exe 464 csrss.exe 600 wininit.exe 664 services.exe 716 svchost.exe 888 WmiPrvSE.exe 3600 unsecapp.exe 3812 mobsync.exe 3924 Microsoft Sync Center Microsoft Corporation WmiPrvSE.exe 1892 ehmsas.exe 1536 Media Center Media Status Aggregator Service Microsoft Corporation unsecapp.exe 912 Sink to receive asynchronous callbacks for WMI client application Microsoft Corporation dllhost.exe 4256 COM Surrogate Microsoft Corporation svchost.exe 1052 Ati2evxx.exe 1152 Ati2evxx.exe 1980 svchost.exe 1168 audiodg.exe 1284 svchost.exe 1196 dwm.exe 1952 Desktop Window Manager Microsoft Corporation WUDFHost.exe 3364 svchost.exe 1208 taskeng.exe 1276 Task Scheduler Engine Microsoft Corporation taskeng.exe 2160 SLsvc.exe 1312 svchost.exe 1356 svchost.exe 1464 vsmon.exe 1584 0.38 AAWService.exe 292 AAWTray.exe 4404 Ad-Aware Tray Application Lavasoft spoolsv.exe 956 svchost.exe 1020 CLMSServer.exe 2360 avgwdsvc.exe 2412 avgrsx.exe 2712 avgnsx.exe 2740 Agentsvc.exe 2444 eDSService.exe 2460 ETService.exe 2572 LSSrvc.exe 2704 BackupSvc.exe 2732 SchedulerSvc.exe 3000 svchost.exe 3036 RichVideo.exe 3072 sprtsvc.exe 3100 svchost.exe 3116 svchost.exe 3152 SearchIndexer.exe 3224 SearchProtocolHost.exe 5372 SearchFilterHost.exe 5400 avgemc.exe 3312 avgcsrvx.exe 3656 lsass.exe 728 lsm.exe 740 csrss.exe 676 winlogon.exe 1024 explorer.exe 1996 Windows Explorer Microsoft Corporation nvraidservice.exe 1732 NVIDIA RAID Service English language NVIDIA Corporation RtHDVCpl.exe 2292 HD Audio Control Panel Realtek Semiconductor eDSLoader.exe 2276 Acer eDataSecurity Management Loader Egis Incorporated reader_sl.exe 2796 Adobe Acrobat SpeedLauncher Adobe Systems Incorporated sprtcmd.exe 964 SupportSoft, Inc. zlclient.exe 2348 ZoneAlarm Client Check Point Software Technologies LTD jusched.exe 916 Java Platform SE binary Sun Microsystems, Inc. avgtray.exe 684 AVG Tray Monitor AVG Technologies CZ, s.r.o. ehtray.exe 3480 Media Center Tray Applet Microsoft Corporation btdna.exe 3640 DNA BitTorrent, Inc. SmartCopy.exe 1116 SmartCopy MFC Application SmartLauncher.exe 216 SmartLauncher North Star com. HijackThis.exe 5244 HijackThis Trend Micro Inc. bittorrent.exe 5788 10.23 BitTorrent BitTorrent, Inc. procexp.exe 6120 0.38 Sysinternals Process Explorer Sysinternals - www.sysinternals.comMOM.exe 948 Catalyst Control Center: Monitoring program Advanced Micro Devices Inc. CCC.exe 1768 Catalyst Control Centre: Host application ATI Technologies Inc.Process: bittorrent.exe Pid: 5788Name Description Company Name VersionADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6001.18000ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0avgrsstx.dll AVG Resident Shield Starter AVG Technologies CZ, s.r.o. 8.5.0.268bittorrent.exe BitTorrent BitTorrent, Inc. 6.1.2.13422CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6001.18000comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6001.18000CRYPT32.dll Crypto API32 Microsoft Corporation 6.0.6001.18000dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6001.18000dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6001.18000DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6001.18000FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6001.18159GPAPI.dll Group Policy Client API Microsoft Corporation 6.0.6001.18000hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 6.0.6001.18000iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.0.6001.18203IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6001.18000Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6001.18000kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18000locale.nls locale.nls LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 6.0.6000.16386MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6001.18000msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6001.18000mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6001.18000msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.1048.0msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000NETAPI32.dll Net Win32 API DLL Microsoft Corporation 6.0.6001.18157netshell.dll Network Connections Shell Microsoft Corporation 6.0.6001.18000NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6001.18000NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 6.0.6001.18000ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6001.18000OLEACC.dll Active Accessibility Core Component Microsoft Corporation 4.2.5406.0oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation 4.2.5406.0oleaut32.dll Microsoft Corporation 6.0.6001.18000pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6001.18051rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6001.18000SAMLIB.dll SAM Library DLL Microsoft Corporation 6.0.6001.18000Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6001.18000SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6001.18167shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6001.18000slc.dll Software Licensing Client Dll Microsoft Corporation 6.0.6001.18000sprthook.dll sprthook SupportSoft, Inc. 6.9.2018.0SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.0.6000.16386SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000upnp.dll UPnP Control Point API Microsoft Corporation 6.0.6001.18000urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.0.6001.18203USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6001.18000USERENV.dll Userenv Microsoft Corporation 6.0.6001.18000USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6001.18000WINHTTP.dll Windows HTTP Services Microsoft Corporation 6.0.6001.18000WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6000.16386WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6001.18000WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000Hope you can help as this is getting annoying!Thanks Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 6, 2009 Report Share Posted April 6, 2009 Hijack This: (hope this worked as i had to upload it as an image)Copy and paste from the generated .log file.sprthook.dll sprthook SupportSoft, Inc. 6.9.2018.0This is a potential cause though. Link to comment Share on other sites More sharing options...
bryson182 Posted April 6, 2009 Author Report Share Posted April 6, 2009 Thanks for the replyHere is the log file.....Logfile of Trend Micro HijackThis v2.0.2Scan saved at 20:46:40, on 06/04/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\Explorer.EXEC:\Windows\system32\taskeng.exeC:\Windows\System32\mobsync.exeC:\Windows\System32\nvraidservice.exeC:\Windows\RtHDVCpl.exeC:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSLoader.exeC:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exeC:\Program Files\O2\bin\sprtcmd.exeC:\Program Files\Zone Labs\ZoneAlarm\zlclient.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\Windows\ehome\ehtray.exeC:\Users\Daryn\Program Files\DNA\btdna.exeC:\Program Files\Northstar\SmartCopy\SmartCopy.exeC:\Program Files\Northstar\SmartLauncher\SmartLauncher.exeC:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exeC:\Windows\system32\wbem\unsecapp.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Lavasoft\Ad-Aware\AAWTray.exeC:\Program Files\Internet Explorer\IEUser.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Windows\system32\SearchFilterHost.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=1&o=vp32&d=1208&m=aspire_m7711R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=1&o=vp32&d=1208&m=aspire_m7711R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://homepage.acer.com/rdr.aspx?b=ACAW&l=0809&s=1&o=vp32&d=1208&m=aspire_m7711R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\ActiveToolBand.dllO2 - BHO: Partner BHO Class - {83FF80F4-8C74-4b80-B5BA-C8DDD434E5C4} - C:\ProgramData\Partner\partner.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dllO2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDStoolbar.dllO3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dllO4 - HKLM\..\Run: [NVRaidService] C:\Windows\system32\nvraidservice.exeO4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exeO4 - HKLM\..\Run: [EmpoweringTechnology] C:\Program Files\Acer\Empowering Technology\Framework.Launcher.exe bootO4 - HKLM\..\Run: [eDataSecurity Loader] C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSloader.exeO4 - HKLM\..\Run: [PCMMediaSharing] C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\PCMMediaSharing.exeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [WarReg_PopUp] C:\Program Files\Acer\WR_PopUp\WarReg_PopUp.exeO4 - HKLM\..\Run: [O2] "C:\Program Files\O2\bin\sprtcmd.exe" /P O2O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRunO4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO4 - HKCU\..\Run: [bitTorrent DNA] "C:\Users\Daryn\Program Files\DNA\btdna.exe"O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Global Startup: SmartCopy.lnk = C:\Program Files\Northstar\SmartCopy\SmartCopy.exeO4 - Global Startup: SmartLauncher.lnk = C:\Program Files\Northstar\SmartLauncher\SmartLauncher.exeO8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dllO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLLO10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dllO10 - Unknown file in Winsock LSP: c:\windows\system32\nvlsp.dllO13 - Gopher Prefix: O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} (System Requirements Lab) - http://cache.systemrequirementslab.com/htdocs/srl_bin/sysreqlab_srl.cabO18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~1\GOEC62~1.DLL,avgrsstx.dllO23 - Service: Acer HomeMedia Connect Service - CyberLink - C:\Program Files\Acer Arcade Live\Acer HomeMedia Connect\Kernel\DMS\CLMSServer.exeO23 - Service: Ati External Event Utility - ATI Technologies Inc. - C:\Windows\system32\Ati2evxx.exeO23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exeO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: NTI Backup Now 5 Agent Service (BUNAgentSvc) - NewTech Infosystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\Client\Agentsvc.exeO23 - Service: eDataSecurity Service - Egis Incorporated - C:\Program Files\Acer\Empowering Technology\eDataSecurity\x86\eDSService.exeO23 - Service: Empowering Technology Service (ETService) - Unknown owner - C:\Program Files\Acer\Empowering Technology\Service\ETService.exeO23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exeO23 - Service: Google Desktop Manager 5.7.808.7150 (GoogleDesktopManager-080708-050100) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exeO23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: ForceWare IP service (nSvcIp) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exeO23 - Service: NTI Backup Now 5 Backup Service (NTIBackupSvc) - NewTech InfoSystems, Inc. - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\BackupSvc.exeO23 - Service: NTI Backup Now 5 Scheduler Service (NTISchedulerSvc) - Unknown owner - C:\Program Files\NewTech Infosystems\NTI Backup Now 5\SchedulerSvc.exeO23 - Service: Partner Service - Google Inc. - C:\ProgramData\Partner\partner.exeO23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exeO23 - Service: SupportSoft Sprocket Service (O2) (sprtsvc_O2) - SupportSoft, Inc. - C:\Program Files\O2\bin\sprtsvc.exeO23 - Service: SupportSoft RemoteAssist - SupportSoft, Inc. - C:\Program Files\Common Files\Supportsoft\bin\ssrc.exeO23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Windows\System32\ZoneLabs\vsmon.exe--End of file - 9680 bytes Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 6, 2009 Report Share Posted April 6, 2009 Ok, uninstall the forceware network access manager for sure, and likely uninstall zonealarm as well.Forceware is known to be completely unreliable and the cause of many problems.ZoneAlarm isn't much better. Link to comment Share on other sites More sharing options...
bryson182 Posted April 6, 2009 Author Report Share Posted April 6, 2009 ok i will try that do you have any suggestions of what to use instead of zonealarm?what about sprthook.dll sprthook SupportSoft, Inc. 6.9.2018.0which you mentioned in your previous post?thanks again Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 6, 2009 Report Share Posted April 6, 2009 The windows built in firewall is more than enough to protect you from the threats that a software firewall can actually protect you from.that supportsoft module is something I don't recognize, so I'm not sure what it actually is. Link to comment Share on other sites More sharing options...
bryson182 Posted April 6, 2009 Author Report Share Posted April 6, 2009 thanksi will give that a try and see what happens.can bit torrent crash due to watching video streaming whilst it is running? Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 6, 2009 Report Share Posted April 6, 2009 Not unless there's outside interference.Its speeds may suffer, but it won't crash. Link to comment Share on other sites More sharing options...
bryson182 Posted April 6, 2009 Author Report Share Posted April 6, 2009 that me uninstalled forceware and zonealarm so i'll see how that goes... Link to comment Share on other sites More sharing options...
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