abacus Posted April 23, 2009 Report Share Posted April 23, 2009 Hi, I could seriously use some help with this. I'm running Vista SP1 on a 32bit machine and its fully updated along with the newest version of uTorrent.I have repeatedly scanned my system for malware (using Bitdefender which I have since replaced with AVG, both have given me a clean bill of health). I have also checked for rootkits using several standalone applications.Whenever I run uTorrent, the pc crashes after a few minutes (as the application is checking the veracity of a file i've been downloading). Any applications or windows which are open stop responding and before long, everything grinds to a halt - no blue screen, no task manager.I've only started having this problem recently and I really want to resolve it! Help?* I've included logs for HijackThis and Process Explorer. There was no uTorrent dump file or at least I couldn't find it...HIJACKTHIS LOG:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 06:48:57 PM, on 23/04/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18226)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exec:\Program Files\Bioscrypt\VeriSoft\Bin\AsGHost.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Motorola\SMSERIAL\sm56hlpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exeC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files\HP\HP Software Update\hpwuSchd2.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeC:\Windows\System32\rundll32.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Windows\RtHDVCpl.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Vidalia Bundle\Vidalia\vidalia.exeC:\Windows\ehome\ehmsas.exeC:\Users\yousuf\AppData\Local\Google\Update\GoogleUpdate.exeC:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXEC:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exeC:\Program Files\Hewlett-Packard\Shared\HpqToaster.exeC:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exeC:\Program Files\Synaptics\SynTP\SynTPHelper.exeC:\Program Files\Vidalia Bundle\Tor\tor.exeC:\Program Files\Mozilla Firefox\firefox.exeC:\Users\yousuf\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exeC:\Program Files\Trend Micro\HijackThis\HijackThis.exeC:\Program Files\uTorrent\uTorrent.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://cf.yahoo.comR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://cf.yahoo.comR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O1 - Hosts: ::1 localhostO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: VeriSoft Access Manager - {DF21F1DB-80C6-11D3-9483-B03D0EC10000} - c:\Program Files\Bioscrypt\VeriSoft\Bin\ItIEAddIn.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [sMSERIAL] C:\Program Files\Motorola\SMSERIAL\sm56hlpr.exeO4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [iAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exeO4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /StartO4 - HKLM\..\Run: [CognizanceTS] rundll32.exe c:\PROGRA~1\BIOSCR~1\VeriSoft\Bin\ASTSVCC.dll,RegisterModuleO4 - HKLM\..\Run: [synTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exeO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exeO4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exeO4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exeO4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO4 - HKCU\..\Run: [Vidalia] "C:\Program Files\Vidalia Bundle\Vidalia\vidalia.exe"O4 - HKCU\..\Run: [DriverUpdaterPro] C:\Program Files\XPC Tools\Driver Updater Pro\DriverUpdaterPro.exe -tO4 - HKCU\..\Run: [googletalk] C:\Users\yousuf\AppData\Roaming\Google\Google Talk\googletalk.exe /autostartO4 - HKCU\..\Run: [Google Update] "C:\Users\yousuf\AppData\Local\Google\Update\GoogleUpdate.exe" /cO4 - HKCU\..\Run: [uTorrent] "C:\Program Files\uTorrent\uTorrent.exe"O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - Global Startup: Bluetooth.lnk = ?O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000O8 - Extra context menu item: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htmO8 - Extra context menu item: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe (file missing)O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\Windows\bdoscandel.exe (file missing)O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htmO13 - Gopher Prefix: O17 - HKLM\System\CCS\Services\Tcpip\..\{F59EB1AC-F07C-42E2-BEF1-826C8060ABBB}: NameServer = 202.70.150.10,202.70.150.11O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLLO20 - AppInit_DLLs: APSHook.dll,avgrsstx.dllO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exeO23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exeO23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exeO23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exeO23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe--End of file - 8285 bytes****************************************************PROCESS EXPLORER LOG:Process PID CPU Description Company NameSystem Idle Process 0 74.29 Interrupts n/a 2.27 Hardware Interrupts DPCs n/a 0.76 Deferred Procedure Calls System 4 smss.exe 556 Windows Session Manager Microsoft Corporationcsrss.exe 688 Client Server Runtime Process Microsoft Corporationwininit.exe 740 Windows Start-Up Application Microsoft Corporation services.exe 792 Services and Controller app Microsoft Corporation svchost.exe 980 Host Process for Windows Services Microsoft Corporation asghost.exe 3316 Global Virtual Card Host Cognizance Corporation WmiPrvSE.exe 2008 WMI Provider Host Microsoft Corporation ehmsas.exe 2456 Media Center Media Status Aggregator Service Microsoft Corporation HpqToaster.exe 2564 HpqToaster Module BTStackServer.exe 2964 Bluetooth Stack COM Server Broadcom Corporation. dllhost.exe 5688 COM Surrogate Microsoft Corporation svchost.exe 1024 Host Process for Windows Services Microsoft Corporation nvvsvc.exe 1052 NVIDIA Driver Helper Service, Version 177.13 NVIDIA Corporation rundll32.exe 1952 Windows host process (Rundll32) Microsoft Corporation svchost.exe 1080 Host Process for Windows Services Microsoft Corporation svchost.exe 1176 Host Process for Windows Services Microsoft Corporation audiodg.exe 1380 Windows Audio Device Graph Isolation Microsoft Corporation svchost.exe 1284 1.52 Host Process for Windows Services Microsoft Corporation dwm.exe 3300 5.19 Desktop Window Manager Microsoft Corporation svchost.exe 1312 Host Process for Windows Services Microsoft Corporation taskeng.exe 3404 Task Scheduler Engine Microsoft Corporation taskeng.exe 3616 Task Scheduler Engine Microsoft Corporation svchost.exe 1456 Host Process for Windows Services Microsoft Corporation SLsvc.exe 1472 Microsoft Software Licensing Service Microsoft Corporation svchost.exe 1512 Host Process for Windows Services Microsoft Corporation svchost.exe 1652 Host Process for Windows Services Microsoft Corporation spoolsv.exe 1860 Spooler SubSystem App Microsoft Corporation svchost.exe 1892 Host Process for Windows Services Microsoft Corporation avgwdsvc.exe 1332 AVG Watchdog Service AVG Technologies CZ, s.r.o. avgrsx.exe 2756 AVG Resident Shield Service AVG Technologies CZ, s.r.o. avgnsx.exe 2808 AVG Network scanner Service AVG Technologies CZ, s.r.o. mDNSResponder.exe 1776 Bonjour Service Apple Computer, Inc. svchost.exe 1692 Host Process for Windows Services Microsoft Corporation IAANTmon.exe 968 RAID Monitor Intel Corporation LSSrvc.exe 2124 Hewlett-Packard Company svchost.exe 2180 Host Process for Windows Services Microsoft Corporation svchost.exe 2200 Host Process for Windows Services Microsoft Corporation svchost.exe 2228 Host Process for Windows Services Microsoft Corporation SearchIndexer.exe 2276 Microsoft Windows Search Indexer Microsoft Corporation SearchProtocolHost.exe 2376 Microsoft Windows Search Protocol Host Microsoft Corporation SearchFilterHost.exe 4296 Microsoft Windows Search Filter Host Microsoft Corporation hpqwmiex.exe 2424 hpqwmiex Module Hewlett-Packard Development Company, L.P. HPHC_Service.exe 5292 HP Health Check Service Hewlett-Packard wmpnetwk.exe 5400 Windows Media Player Network Sharing Service Microsoft Corporation lsass.exe 808 Local Security Authority Process Microsoft Corporation lsm.exe 816 Local Session Manager Service Microsoft Corporationcsrss.exe 752 Client Server Runtime Process Microsoft Corporationwinlogon.exe 1268 Windows Logon Application Microsoft Corporationexplorer.exe 3368 8.16 Windows Explorer Microsoft Corporation sm56hlpr.exe 12 Application executable file Motorola Inc. SynTPEnh.exe 2160 0.74 Synaptics TouchPad Enhancements Synaptics, Inc. SynTPHelper.exe 4632 Synaptics Pointing Device Helper Synaptics, Inc. IAAnotif.exe 1620 Event Monitor User Notification Tool Intel Corporation QLBCTRL.exe 2168 QLB Controller Hewlett-Packard Development Company, L.P. hpwuSchd2.exe 2648 hpwuSchd Application Hewlett-Packard HPWAMain.exe 2012 HPWAMain Module Hewlett-Packard Development Company, L.P. WiFiMsg.exe 3196 Module to process WiFi messages. Hewlett-Packard Development Company, L.P. rundll32.exe 2840 Windows host process (Rundll32) Microsoft Corporation jusched.exe 2908 Java Platform SE binary Sun Microsystems, Inc. RtHDVCpl.exe 3100 HD Audio Control Panel Realtek Semiconductor avgtray.exe 1236 AVG Tray Monitor AVG Technologies CZ, s.r.o. ehtray.exe 1200 Media Center Tray Applet Microsoft Corporation vidalia.exe 3220 Vidalia vidalia-project.net tor.exe 4832 GoogleUpdate.exe 3864 Google Installer Google Inc. BTTray.exe 3648 Bluetooth Tray Application Broadcom Corporation. firefox.exe 3476 0.74 Firefox Mozilla Corporation googletalkplugin.exe 5252 Google Talk Plugin Google notepad.exe 5820 Notepad Microsoft Corporation uTorrent.exe 2468 4.45 µTorrent BitTorrent, Inc.procexp.exe 4932 16.31 Sysinternals Process Explorer Sysinternals - www.sysinternals.comProcess: uTorrent.exe Pid: 2468Name Description Company Name VersionADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6001.18000APSHook.dll Application Protection Hook Cognizance Corporation 2.0.0.15ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0avgrsstx.dll AVG Resident Shield Starter AVG Technologies CZ, s.r.o. 8.5.0.268btmmhook.dll Multimedia Keys Hook DLL Broadcom Corporation. 6.0.1.6000CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6001.18000comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6001.18000dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6001.18000dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6001.18000DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6001.18000dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.0.6001.18000FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6001.18159GPAPI.dll Group Policy Client API Microsoft Corporation 6.0.6001.18000hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 6.0.6001.18000iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 7.0.6001.18226IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6001.18000Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6001.18000ItClient.dll SSO Hook Module Cognizance Corporation 2.1.0.102kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6001.18215locale.nls locale.nls LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000mdnsNSP.dll Bonjour Namespace Provider Apple Computer, Inc. 1.0.3.1MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6001.18000msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6001.18000mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6001.18000msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.1048.0msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000NETAPI32.dll Net Win32 API DLL Microsoft Corporation 6.0.6001.18157netshell.dll Network Connections Shell Microsoft Corporation 6.0.6001.18000NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6001.18000ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6001.18000OLEACC.dll Active Accessibility Core Component Microsoft Corporation 4.2.5406.0oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation 4.2.5406.0oleaut32.dll Microsoft Corporation 6.0.6001.18000pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386R000000000009.clb rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6001.18051rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6001.18000Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6001.18215SETUPAPI.dll Windows Setup API Microsoft Corporation 6.0.6001.18000SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6001.18167shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6001.18000slc.dll Software Licensing Client Dll Microsoft Corporation 6.0.6001.18000SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.0.6000.16386SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000upnp.dll UPnP Control Point API Microsoft Corporation 6.0.6001.18000urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 7.0.6001.18226USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6001.18000USERENV.dll Userenv Microsoft Corporation 6.0.6001.18000USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6001.18000uTorrent.exe µTorrent BitTorrent, Inc. 1.8.2.15227uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6001.18000WINHTTP.dll Windows HTTP Services Microsoft Corporation 6.0.6001.18178WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6000.16386WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6001.18000WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000wshbth.dll Windows Sockets Helper DLL Microsoft Corporation 6.0.6000.16386wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000 Link to comment Share on other sites More sharing options...
moogly Posted April 23, 2009 Report Share Posted April 23, 2009 avgrsstx.dll AVG Resident Shield Starter AVG Technologies CZ, s.r.o. 8.5.0.268btmmhook.dll Multimedia Keys Hook DLL Broadcom Corporation. 6.0.1.6000ItClient.dll SSO Hook Module Cognizance Corporation 2.1.0.102What's this dll about Cognizance Corporation? Try to uninstall it and look at if uT continues to crash.About AVG, did you exclude utorrent.exe?And are you running wireless or ethernet? Link to comment Share on other sites More sharing options...
abacus Posted April 23, 2009 Author Report Share Posted April 23, 2009 Thank you for the prompt reply.Cognizance Corp. is the maker of my fingerprint scanner and this is part of the drivers for the device - I do not think this could be causing the problem since I have always had this and the crashes have only just started to occur. I am using wireless and I have now excluded uTorrent in AVG.. The system is continuing to crash - only when i run uT though.. otherwise it works just fine.***UPDATE: it appears that it is file-checking by uT on a large ongoing download which is causing the error! When I pause the process, the crashing no longer occurs!***UPDATE: the problem seems to have been resolved by deleting the torrent and restarting it though I am not completely satisfied with this solution. Is this a bug of some kind? Link to comment Share on other sites More sharing options...
Switeck Posted April 23, 2009 Report Share Posted April 23, 2009 It could be that torrent needed to have windows scandisk run on it, as it was thoroughly corrupted on the hard drive (possibly due to a previous windows crash.) Link to comment Share on other sites More sharing options...
moogly Posted April 23, 2009 Report Share Posted April 23, 2009 Yah it's really recommended to run a scandisk after a computer crashing. Link to comment Share on other sites More sharing options...
Firon Posted April 23, 2009 Report Share Posted April 23, 2009 Try disabling Roxio watch. http://forums.support.roxio.com/lofiversion/index.php/t2220.html Link to comment Share on other sites More sharing options...
abacus Posted April 24, 2009 Author Report Share Posted April 24, 2009 Thank you guys for your recommendations . Will follow through and msg if problem arises again. Link to comment Share on other sites More sharing options...
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