luvadog Posted April 28, 2009 Report Share Posted April 28, 2009 I click on the icon and it tells me somewhere another version is running.I have no other version running.I have deleted utorrent completely using the add/remove and it says it is not completely removed. Do not know why.I have used a disk cleaner and windows cleaner to ensure it is gone.So I cannot open it because it is open running somewhere, I cannot get it completely off for the same reason, I cannot re download it because it is still here.I use utorrent a lot and need to figure out what is happening.I have run a scan for virus and nothing came up.Thank you Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 28, 2009 Report Share Posted April 28, 2009 What internet security software do you have installed? Link to comment Share on other sites More sharing options...
luvadog Posted April 28, 2009 Author Report Share Posted April 28, 2009 F secure provided by cogeco. We have used it for months now with no problems at all. The problems all started this morning. Utorrent has never ever caused an issue until this morning. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 28, 2009 Report Share Posted April 28, 2009 What changed this morning? Link to comment Share on other sites More sharing options...
luvadog Posted April 28, 2009 Author Report Share Posted April 28, 2009 Nothing that I know of has changed. I got up five minutes earlier but other then that nothing has been different.The exact message I am getting is"It seems like utorrent is already running but not respondingPlease close all u torrent applications and try again"But there is nothing running and no applications! Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 28, 2009 Report Share Posted April 28, 2009 Does it persist after a reboot of the computer?Also, hijackthis log please. Link to comment Share on other sites More sharing options...
luvadog Posted April 28, 2009 Author Report Share Posted April 28, 2009 Yes it I have re booted several times and it has not helped me at all.I am sorry what do you meanhijackthis log Link to comment Share on other sites More sharing options...
DreadWingKnight Posted April 28, 2009 Report Share Posted April 28, 2009 http://forum.utorrent.com/viewtopic.php?id=29748 Link to comment Share on other sites More sharing options...
luvadog Posted April 28, 2009 Author Report Share Posted April 28, 2009 Here is the hijackthis reportLogfile of Trend Micro HijackThis v2.0.2Scan saved at 7:52:03 PM, on 4/28/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\COGECO Security Services\Anti-Virus\fsgk32st.exeC:\Program Files\COGECO Security Services\Common\FSMA32.EXEC:\Program Files\COGECO Security Services\Anti-Virus\FSGK32.EXEC:\WINDOWS\system32\HPZipm12.exeC:\Program Files\COGECO Security Services\Common\FSMB32.EXEC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\svchost.exeC:\Program Files\COGECO Security Services\Common\FCH32.EXEC:\Program Files\COGECO Security Services\Common\FAMEH32.EXEC:\Program Files\COGECO Security Services\Anti-Virus\fsqh.exeC:\Program Files\COGECO Security Services\FSPC\fspc.exeC:\Program Files\COGECO Security Services\FSAUA\program\fsaua.exeC:\Program Files\COGECO Security Services\Anti-Virus\fssm32.exeC:\Program Files\COGECO Security Services\FWES\Program\fsdfwd.exeC:\Documents and Settings\Owner\Desktop\utorrent.exeC:\Program Files\COGECO Security Services\Anti-Virus\fsav32.exeC:\Program Files\COGECO Security Services\FSAUA\program\fsus.exeC:\Program Files\Internet Explorer\IEXPLORE.EXEC:\Program Files\Trend Micro\HijackThis\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localO2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll (file missing)O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /autoO4 - HKCU\..\Run: [WeatherEye] C:\Program Files\TheWeatherNetwork\WeatherEye\WeatherEye.exeO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO9 - Extra button: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\COGECO Security Services\FSPC\fspcmsie.dllO9 - Extra button: (no name) - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\COGECO Security Services\FSPC\fspcmsie.dllO9 - Extra 'Tools' menuitem: Parental... - {200DB664-75B5-47c0-8B45-A44ACCF73F01} - C:\Program Files\COGECO Security Services\FSPC\fspcmsie.dllO9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dllO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO16 - DPF: {26522409-8BBF-4C5B-A4D3-CF4B1D6F255B} (UMediaPlayer Class) - http://www.umediaserver.net/bin/UMediaControl5.cabO16 - DPF: {BDBDE413-7B1C-4C68-A8FF-C5B2B4090876} (F-Secure Online Scanner 3.3) - http://www.cogeco.ca/en/OLS3.3/fscax.cabO17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.0.0,85.255.0.0O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.0.0,85.255.0.0O17 - HKLM\System\CS2\Services\Tcpip\..\{55396C4B-9F91-4E45-B7DD-F8A46E9DFB05}: NameServer = 85.255.0.0,85.255.0.0O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.0.0,85.255.0.0O23 - Service: ArcSoft Connect Daemon (ACDaemon) - Unknown owner - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe (file missing)O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corporation - C:\Program Files\COGECO Security Services\Anti-Virus\fsgk32st.exeO23 - Service: F-Secure Automatic Update Agent (FSAUA) - F-Secure Corporation - C:\Program Files\COGECO Security Services\FSAUA\program\fsaua.exeO23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\COGECO Security Services\FWES\Program\fsdfwd.exeO23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\COGECO Security Services\Common\FSMA32.EXEO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exeO23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS--End of file - 5220 bytesEDITTED INI do not know why but I did exactly as you said, then I removed ARC whatever that is by using the hijackthis and fix it! It restarted my computer and presto no problems. u torrent opens perfectly.I was in the middle of downloading and I did lose that but no big deal I will just go get it again. LOLThank you so much for helping me. Link to comment Share on other sites More sharing options...
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