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Error message, not in FAQ


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Hi there, i just want to say ive read the FAQ and siffted though it, secondly thank-you in advance for your post!

Ok, ive been getting this error message recently stating quote "Error: The requested operation cannot be perormed on a file with a user-mapped section open"

I have no clue what this means nor am i running any conflicting backround apps. Also a strange fact, this error only comes up when utorrent is minimized.

My os is windows7 rc But this should not be a problem due to my os running programs in xp mode ect. (meaning it can run older apps or apps not compadable with win7 in xp mode)

This is happending with more than 1 file ive downloaded, i can resume np and this error does not appear when i run utorrent opened (aka not min.) Its just annoying me

Any help would be great! sorry for the wall of text to guys, again thanks in advance

edit: i have no speed problems of any kind, my ports are open and my computer drivers are all up to date ect.

but some basic info on my laptop:

Compaq cq60-215dx

Speed- 10mb/s Dl 2mb/s ul

Router- netgear something or another

processer- amd athlon 64 dual core 2.0ghz

ram- 3gb

os- Win7 rc

version- 1.8.2 utorrent

anything else i left out, sorry in advance

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Thank you for doing much research on the FAQ, and providing information. Unfortunately this is a sporadic problem on released OSes, verified inasmuch with "user-mapped" in forum search ;). Have you installed any security/firewall/AV software on that testing rig?

Are you sure it only pops up with uT minimized? How often does the error happen? Could you try uT up overnight to see if indeed it's the minimization or possibly simply the time differential.

Edit: One of the posts, from about the time of the win7 Beta release gives several possibilities http://forum.utorrent.com/viewtopic.php?id=53775

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im seeing AVG poping up in these posts. Im wondering if thats the problem possibly. The wierd thing is that yes it only happends when utorrent is minimized, thats why i was wondering!

Might be AVG, i use windows firewall and avg for virus protection. damm free-ware im to cheap to buy virus protection i guess you get what you pay for :(

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To test whether it's AVG, simply uninstall it and run uT... if it doesn't reappear, that's what it was for you. Unfortunately it doesn't appear anywhere on the AVG forum, so that's no help.

But please do double check whether keeping uT up non-minimized still sees the error. Also it appears there are now multiple parts to free AVG, maybe disable the link scanner, or other parts incrementally. Since it appears to be a recurring problem, some more information about the computer may be helpful. See the Read Me in my signature for the HiJackThis and Process Explorer logfiles.

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Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 9:38:53 PM, on 5/14/2009

Platform: Unknown Windows (WinNT 6.01.3004)

MSIE: Internet Explorer v8.00 (8.00.7100.0000)

Boot mode: Normal

Running processes:





C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe

C:\Program Files\Hp\HP Software Update\hpwuSchd2.exe

C:\Program Files\Hp\QuickPlay\QPService.exe

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\AVG\AVG8\avgtray.exe


C:\Program Files\Synaptics\SynTP\SynTPHelper.exe

C:\Program Files\AVG\AVG8\avgcsrvx.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe


C:\Program Files\Trend Micro\HijackThis\HijackThis.exe


C:\Program Files\uTorrent\uTorrent.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.preludepower.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: BS Player Toolbar - {fed66dc5-1b74-4a04-8f5c-15c5ace2b9a5} - C:\Program Files\BS_Player\tbBS_P.dll

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: BS Player Toolbar - {fed66dc5-1b74-4a04-8f5c-15c5ace2b9a5} - C:\Program Files\BS_Player\tbBS_P.dll

O3 - Toolbar: BS Player Toolbar - {fed66dc5-1b74-4a04-8f5c-15c5ace2b9a5} - C:\Program Files\BS_Player\tbBS_P.dll

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKCU\..\Run: [Google Update] "C:\Users\d3box1\AppData\Local\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O13 - Gopher Prefix:

O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG8\avgwdsvc.exe

O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe


End of file - 5923 bytes

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so its not AVG, thats good to hear! i would hate to disable my virus protection for any reason. I randomly got an access denied message aswell, which i remember from the faq section. It states to no check folders as "read only" type or something.

I will try this out, see how it goes i guess. Might just be the win7rc but never know with these things, just thought id ask ;)

I am greatfull for your help jewel, your awsome :)

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