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Regular 10-20 second freezes during operation


Mountbatten

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when running utorrent in vista (home premium 32, on 1.6Ghz laptop, 1gb ram), I regularly experience 10 to 20 second freeze-ups, the title bar states 'not responding'. this will happen;

-when i take a lot of actions within utorrent, (such as minimising/maximizing, dragging window, clicking between different sections of utorrent) especially after moving to it from another application

-when i open a torrent (if i open a few at the same time i get the vista message "It seems like uTorrent is already running, but not responding.". it will respond after 15 seconds)

this has been going on for some months. the freeze never turns into a crash, i just have to be patient, but when working a lot with utorrent this becomes a chore.

this morning i uninstalled nod32, and installed avg, the scan was clean. i also ran cleanup utilities and fixed all windows/registry problems, however the problem is still there. i have previously ran an older version of utorrent on this system, the problems only started after i followed a prompt to update it. however when i uninstalled and tried the old version again (1.7.7) the freezes kept occuring. I am back to using utorrent 1.8.2. the only firewall i have running is windows firewall.

[edit] - I'd like to add, i've run the task manager to monitor cpu usage when the freezes occur, and its never higher than 20%.

[edit 2] - new logfile 2 posts down

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Newest version i found through google was 2.02

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 11:49:03, on 16/05/2009

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16711)

Boot mode: Normal

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Windows\System32\hkcmd.exe

C:\Windows\System32\igfxpers.exe

C:\Windows\RtHDVCpl.exe

C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe

C:\Program Files\Launch Manager\LManager.exe

C:\Program Files\AVG\AVG8\avgtray.exe

C:\Windows\system32\igfxsrvc.exe

C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe

C:\Users\Barry\AppData\Local\Temp\RtkBtMnt.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\system32\igfxext.exe

C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE

C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE

C:\Acer\Empowering Technology\ACER.EMPOWERING.FRAMEWORK.SUPERVISOR.EXE

C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Windows\system32\notepad.exe

C:\Windows\System32\notepad.exe

C:\Users\Barry\Desktop\HiJackThis(2).exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://uk.rd.yahoo.com/customize/ycomp/defaults/sp/*http://uk.yahoo.com

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.daemonsearch.com/intl/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://en.uk.acer.yahoo.com

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.uk.acer.yahoo.com

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)

F2 - REG:system.ini: Shell=

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {16CDE0AA-8522-4353-BB65-A0D738912AFA} - C:\PROGRA~1\INTERN~1\ase.dll

O2 - BHO: BitComet ClickCapture - {39F7E362-828A-4B5A-BCAF-5B79BFDFEA60} - C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll

O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll

O2 - BHO: Ziepod One-Click IE Helper - {57A30D1E-08B9-4EF4-B273-AAEA1C234A5B} - C:\Windows\system32\ZiepodOneClicker.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll

O2 - BHO: ShowBarObj Class - {83A2F9B1-01A2-4AA5-87D1-45B6B8505E96} - C:\Windows\system32\ActiveToolBand.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: WinAVI FLVSense - {E8DF67A1-B618-4F3F-9E7C-CBE175ADEF5B} - C:\Program Files\WinAVI FLV Converter\FLVTune.dll

O3 - Toolbar: Acer eDataSecurity Management - {5CBE3B7C-1E47-477e-A7DD-396DB0476E29} - C:\Windows\system32\eDStoolbar.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [synTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe

O4 - HKLM\..\Run: [eDataSecurity Loader] C:\Acer\Empowering Technology\eDataSecurity\eDSloader.exe

O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\LManager.exe

O4 - HKLM\..\Run: [WarReg_PopUp] C:\Acer\WR_PopUp\WarReg_PopUp.exe

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKCU\..\Run: [?????????] ??????????????e

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [AnyDVD] C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: Empowering Technology Launcher.lnk = ?

O8 - Extra context menu item: &D&ownload &with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddLink.htm

O8 - Extra context menu item: &D&ownload all video with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddVideo.htm

O8 - Extra context menu item: &D&ownload all with BitComet - res://C:\Program Files\BitComet\BitComet.exe/AddAllLink.htm

O8 - Extra context menu item: &Download FLV by WinAVI... - C:\Program Files\WinAVI FLV Converter\flv_link.htm

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_04\bin\ssv.dll

O9 - Extra button: BitComet - {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://C:\Program Files\BitComet\tools\BitCometBHO_1.3.1.15.dll/206 (file missing)

O9 - Extra button: WinAVI FLV Manager - {DE365254-2F9B-4908-9E3A-7AAA6EC90BCC} - C:\Program Files\WinAVI FLV Converter\FLVTune.dll

O9 - Extra 'Tools' menuitem: WinAVI FLV Manager - {DE365254-2F9B-4908-9E3A-7AAA6EC90BCC} - C:\Program Files\WinAVI FLV Converter\FLVTune.dll

O13 - Gopher Prefix:

O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL

O20 - AppInit_DLLs: avgrsstx.dll eNetHook.dll

O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)

O23 - Service: eDataSecurity Service - HiTRSUT - C:\Acer\Empowering Technology\eDataSecurity\eDSService.exe

O23 - Service: eLock Service (eLockService) - Acer Inc. - C:\Acer\Empowering Technology\eLock\Service\eLockServ.exe

O23 - Service: eNet Service - Acer Inc. - C:\Acer\Empowering Technology\eNet\eNet Service.exe

O23 - Service: eRecovery Service (eRecoveryService) - Acer Inc. - C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe

O23 - Service: eSettings Service (eSettingsService) - Unknown owner - C:\Acer\Empowering Technology\eSettings\Service\capuserv.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: MobilityService - Unknown owner - C:\Acer\Mobility Center\MobilityService.exe

O23 - Service: RelevantKnowledge - Unknown owner - C:\Windows\system32\rlservice.exe (file missing)

O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe

O23 - Service: @%SystemRoot%\System32\TuneUpDefragService.exe,-1 (TuneUp.Defrag) - TuneUp Software - C:\Windows\System32\TuneUpDefragService.exe

O23 - Service: @%SystemRoot%\System32\TUProgSt.exe,-1 (TuneUp.ProgramStatisticsSvc) - TuneUp Software - C:\Windows\System32\TUProgSt.exe

O23 - Service: ePower Service (WMIService) - acer - C:\Acer\Empowering Technology\ePower\ePowerSvc.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--

End of file - 9201 bytes

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thanks for your help. i looked into disabling the tuneup defrag and the only way to do it seems to be a registry hack. as the problem with utorrent had started months before i installed tuneup, i'm not sure it would help. but if you're convinced it would cause problems i'll go ahead with the hack.

there are other vista errors i have had that may tie in with the utorrent problem. for one i regularly got "COM Surrogate Has Stopped Working" errors, which stopped after i downloaded the vista codec pack. also, for reasons i can't quite remember, something to do with driver issues, when i first bought my laptop i turned off "User Account Control".

any (preferably free) program you'd recommend to get rid of that malware?

[solved] - well, I upgraded my ram from 1gb to 2gb. since then there have been no problems. i thought that utorrent had such a small footprint that ram would not be an issue, but just simply running vista must be a drain on the memory.

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