spiders96 Posted May 17, 2009 Report Share Posted May 17, 2009 Hi,I'm having problems accessing my seedbox using the WebUI. I thought maybe something had gotten corrupt, so I completely uninstalled uTorrent, reinstalled it, selected "enable WebUI" in the settings, and tried downloading the latest version of WebUI.zip and putting it in the Application Data/uTorrent folder. I still get a completely blank white screen when I try to access the WebUI.I checked with my seedbox provider, and he is able to access the account using the WebUI with no problem.When I try to access the WebUI, I just get a blank screen. No request for login ID or anything else...just blank. I'm using the port listed in my preferences, and I've confirmed that the port is open using uTorrent's online port checker. I'm stumped on this.Any advice?Thanks! Link to comment Share on other sites More sharing options...
schnurlos Posted May 17, 2009 Report Share Posted May 17, 2009 http://trac.utorrent.com/trac/wiki/HowToIf you installed the files yourself and receive a blank screen when accessing the WebUI through your browser, you've most likely misplaced the webui.zip file.N.B: When using the WebUI locally use localhost or 127.0.0.1 as using your external (WAN) IP may cause problems.http://www.utorrent.com/documentation/webuiFreeze on loading or garbage data displayed?There are several things to try. * First try pressing CTRL+F5 in your browser. This will either revive the WebUI, or you will see a blank (white) screen. If you only see a blank (white) screen then close and reopen the browser then load WebUI again. * If that doesn't work then use the following URL http://YourIP:UTport/gui/?action=setsetting&s=webui.cookie&v={} and then reload the WebUI using the normal URL. * If garbage data is displayed, make sure that your WebUI.zip is the correct size. You may want to try redownloading it and ensure the download was completed successfully. * If nothing works, then please come to http://forum.utorrent.com/ or irc://irc.utorrent.com/utorrent-webui to ask for help.Please make sure you tried everything and report again. Link to comment Share on other sites More sharing options...
spiders96 Posted May 17, 2009 Author Report Share Posted May 17, 2009 schnurlos,Thank you very much for your response. I've tried re-downloading the zip file, refreshing the browser, rebooting my pc, and nothing has helped. When I try URL http://YourIP:UTport/gui/?action=setsetting&s=webui.cookie&v={} I still get a blank screen. I've uninstalled and reinstalled uTorrent too.My port checker:My file placement:My preferences setting: Link to comment Share on other sites More sharing options...
Ultima Posted May 17, 2009 Report Share Posted May 17, 2009 Is your seedbox on the same network as the computer you're attempting to access WebUI from? Link to comment Share on other sites More sharing options...
spiders96 Posted May 17, 2009 Author Report Share Posted May 17, 2009 No, it's a seedbox service that I'm using. It has been working fine for several months with no problems. I contacted the admin there, and he has shown me screenshots where he can access it fine with no problems. I wonder if something has somehow gotten corrupted on my PC. I've uninstalled and reinstalled utorrent, and I've deleted and re-downloaded the webui.zip file. Link to comment Share on other sites More sharing options...
Ultima Posted May 17, 2009 Report Share Posted May 17, 2009 Question: when you say "my PC," are you referring to the seedbox, or the desktop...? Because I'm not seeing why changing anything on your own desktop computer related to µTorrent would change anything on a remote seedbox.And um, are you currently posting from within your seedbox? Because your port checker screenshot seems to show the same IP as your current posting IP.(Basically, I'm not seeing why this wouldn't work outside of some misunderstanding) Link to comment Share on other sites More sharing options...
spiders96 Posted May 17, 2009 Author Report Share Posted May 17, 2009 I'm referring to my desktop. The seedbox is a service that I am purchasing from a provider, and I access it via the Internet and my FTP client. It's not located on my home network. I'm posting from my home PC.Incidentally, I can access my seedbox with no problem using my FTP client. The problem must be somehow related to my uTorrent setup here. Link to comment Share on other sites More sharing options...
Ultima Posted May 17, 2009 Report Share Posted May 17, 2009 I'm not understanding then. Everything you do for setting WebUI up, you need to do to the seedbox, not your own computer:- The seedbox's port needs forwarding, not yours.- The seedbox needs to have WebUI installed to its own %appdata%\uTorrent, not yours.- When you try to access WebUI, you need to visit http://[sEEDBOX IP]:port/gui/, not your own.Your screenshots seem to all be coming from your own computer, which is irrelevant to the seedbox. Link to comment Share on other sites More sharing options...
spiders96 Posted May 17, 2009 Author Report Share Posted May 17, 2009 YIPPEE! Resolved!I went to the IRC channel here, and one of the mods helped me. Turns out that I had spyware causing access conflicts. He walked me through the problem, and all is well.Many thanks to everyone here who helped me! Link to comment Share on other sites More sharing options...
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