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Constant crashing... can't use uTorrent anymore....


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I can't Use uTorrent anymore...for a couple of days now, it keeps crashing every couple of minutes... it was working flawlessly...

OS: Windows XP Pro SP3

uTorrent 1.9 beta build 14908 (yesterday i tried 1.8.2 and latest 1.8.3 beta with no luck) ...running in portable mode...

using an up-to-date "Avira Antivir Personal" and the system seems to be clean of trojans, spyware ...etc

HijackThis log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:37:59 AM, on 5/20/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Lock My PC 4\lockpc.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\aDefragService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragActivityMonitor.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\AddinForUNCFAT\UNCFATDMS.exe
C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
C:\Program Files\VMware\VMware Workstation Lite\vmware-authd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\VMware\VMware Workstation Lite\vmware-tray.exe
C:\Program Files\VMware\VMware Workstation Lite\hqtray.exe
C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe
C:\Program Files\PowerMenu\PowerMenu.exe
C:\Program Files\AddinForUNCFAT\UNCFATDMS.exe
C:\Program Files\IEHistoryPH\IEHistoryShellNotifier.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\SpeedFan\speedfan.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\SpeedFan\winThrottle_007\winThrottle.exe
C:\Program Files\Internet Download Manager\IDMan.exe
C:\Program Files\Internet Download Manager\IEMonitor.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Momen\Desktop\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe" -H
O4 - HKLM\..\Run: [vmware-tray] C:\Program Files\VMware\VMware Workstation Lite\vmware-tray.exe
O4 - HKLM\..\Run: [VMware hqtray] "C:\Program Files\VMware\VMware Workstation Lite\hqtray.exe"
O4 - HKLM\..\Run: [DefragTaskBar] "C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\defragTaskBar.exe"
O4 - HKLM\..\Run: [DWPersistentQueuedReporting] C:\Program Files\Common Files\Microsoft Shared\DW\DWTRIG20.EXE -a
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [PowerMenu] C:\Program Files\PowerMenu\PowerMenu.exe -hideself on
O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
O4 - HKLM\..\Run: [OTFSDMS] C:\Program Files\AddinForUNCFAT\UNCFATDMS.exe /p
O4 - HKLM\..\Run: [IEHistory] C:\Program Files\IEHistoryPH\IEHistoryShellNotifier.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [uTorrent] "D:\Other\Software\uTorrent\utorrent.exe"
O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32 (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [_nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32 (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\RunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [_nltide_2] regsvr32 /s /n /i:U shell32 (User 'Default user')
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: LAN Chat E n t e r p r i s e.lnk = C:\Program Files\LAN Chat Enterprise\LAN Chat E n t e r p r i s e.exe
O4 - Global Startup: speedfan.lnk = C:\Program Files\SpeedFan\speedfan.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O4 - Global Startup: winThrottle.lnk = C:\Program Files\SpeedFan\winThrottle_007\winThrottle.exe
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~1\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {05CA9FB0-3E3E-4b36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {6e32070a-766d-4ee6-879c-dc1fa91d2fc3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1139406804265
O18 - Protocol: mediaman - {F00B23B6-E372-4227-BCD9-CDC32EA1521E} - C:\Program Files\MediaMan\CoMProt.dll
O20 - Winlogon Notify: fsp_lmwl - C:\WINDOWS\SYSTEM32\fsp_lmwl.dll
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: AshampooDefragService - - C:\Program Files\Ashampoo\Ashampoo Magical Defrag 2\bin\aDefragService.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NoCUT - CyberEDGE® Egypt - C:\WINDOWS\system32\NoCUT.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation Lite\vmware-ufad.exe
O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files\VMware\VMware Workstation Lite\vmware-authd.exe
O23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\WINDOWS\system32\vmnetdhcp.exe
O23 - Service: VMware Virtual Mount Manager Extended (vmount2) - VMware, Inc. - C:\Program Files\Common Files\VMware\VMware Virtual Image Editing\vmount2.exe
O23 - Service: VMware NAT Service - VMware, Inc. - C:\WINDOWS\system32\vmnat.exe

End of file - 9346 bytes

process explorer log

Process    PID    CPU    Description    Company Name
System Idle Process 0 68.48
Interrupts n/a 0.54 Hardware Interrupts
DPCs n/a 0.54 Deferred Procedure Calls
System 4 1.63
smss.exe 796 Windows NT Session Manager Microsoft Corporation
csrss.exe 844 4.35 Client Server Runtime Process Microsoft Corporation
winlogon.exe 868 Windows NT Logon Application Microsoft Corporation
services.exe 916 3.26 Services and Controller app Microsoft Corporation
svchost.exe 1120 Generic Host Process for Win32 Services Microsoft Corporation
BTSTAC~1.EXE 3860 Bluetooth Stack COM Server Broadcom Corporation.
IDMan.exe 4036 Internet Download Manager (IDM) Tonec Inc.
IEMonitor.exe 2368 Internet Download Manager agent for click monitoring in IE-based browsers Tonec Inc.
svchost.exe 1168 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1816 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 144 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 396 Generic Host Process for Win32 Services Microsoft Corporation
spoolsv.exe 636 Spooler SubSystem App Microsoft Corporation
sched.exe 688 Antivirus Scheduler Avira GmbH
svchost.exe 1208 Generic Host Process for Win32 Services Microsoft Corporation
avguard.exe 1608 Antivirus On-Access Service Avira GmbH
aDefragService.exe 1620 0.54 Ashampoo Magical Defrag 2
defragActivityMonitor.exe 1712
btwdins.exe 1656 Bluetooth Support Server Broadcom Corporation.
jqs.exe 204 Java(TM) Quick Starter Service Sun Microsystems, Inc.
MDM.EXE 264 Machine Debug Manager Microsoft Corporation
svchost.exe 368 Generic Host Process for Win32 Services Microsoft Corporation
NoCUT.exe 700 NoCUT NTService CyberEDGE® Egypt
nvsvc32.exe 828 NVIDIA Driver Helper Service, Version 169.21 NVIDIA Corporation
UNCFATDMS.exe 992 UNCFAT Directory Monitoring Service Microsoft Corp.
svchost.exe 760 Generic Host Process for Win32 Services Microsoft Corporation
svchost.exe 1408 Generic Host Process for Win32 Services Microsoft Corporation
vmount2.exe 1808 virtual disk mount service VMware, Inc.
vmnat.exe 2012 VMware NAT Service VMware, Inc.
searchindexer.exe 1396 Microsoft Windows Search Indexer Microsoft Corporation
vmware-authd.exe 1532 1.09 VMware Authorization Service VMware, Inc.
vmnetdhcp.exe 2152 VMware VMnet DHCP service VMware, Inc.
alg.exe 2544 Application Layer Gateway Service Microsoft Corporation
lsass.exe 928 LSA Shell (Export Version) Microsoft Corporation
lockpc.exe 848 Lock My PC FSPro Labs
explorer.exe 1288 1.63 Windows Explorer Microsoft Corporation
rundll32.exe 2988 Run a DLL as an App Microsoft Corporation
RTHDCPL.exe 2996 Realtek HD Audio Control Panel Realtek Semiconductor Corp.
avgnt.exe 3012 Antivirus System Tray Tool Avira GmbH
jusched.exe 3020 Java(TM) Platform SE binary Sun Microsystems, Inc.
UnlockerAssistant.exe 3032
vmware-tray.exe 3040 VMware Tray Process VMware, Inc.
hqtray.exe 3048 VMware Host Network Access Status Tray Application VMware, Inc.
defragTaskBar.exe 3056
TaskSwitch.exe 3080
PowerMenu.exe 3108 PowerMenu Thong Nguyen
StartupMonitor.exe 3116
UNCFATDMS.exe 3124 UNCFAT Directory Monitoring Service Microsoft Corp.
IEHistoryShellNotifier.exe 3148 IEHistory PH Shell Monitor Microsoft Corp.
ctfmon.exe 3212 CTF Loader Microsoft Corporation
BTTray.exe 3364 Bluetooth Tray Application Broadcom Corporation.
speedfan.exe 3404 Almico Software (www.almico.com)
WindowsSearch.exe 3744 Windows Search System Tray Microsoft Corporation
winThrottle.exe 768 winThrottle - Slow that machine down!
firefox.exe 3956 Firefox Mozilla Corporation
JetAudio.exe 2248 jetAudio COWON America, Inc.
utorrent.exe 4072 9.24 µTorrent BitTorrent, Inc.
procexp.exe 3592 8.70 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

Process: utorrent.exe Pid: 4072

Name Description Company Name Version
ACTIVEDS.dll ADs Router Layer DLL Microsoft Corporation 5.1.2600.5512
adsldpc.dll ADs LDAP Provider C DLL Microsoft Corporation 5.1.2600.5512
ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 5.1.2600.5755
ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.1
CLBCATQ.DLL Microsoft Corporation 2001.12.4414.700
COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.0.2900.5512
comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.2900.5512
COMRes.dll Microsoft Corporation 2001.12.4414.700
credui.dll Credential Manager User Interface Microsoft Corporation 5.1.2600.5512
CRYPT32.dll Crypto API32 Microsoft Corporation 5.131.2600.5512
DnsApi.dll DNS Client API DLL Microsoft Corporation 5.1.2600.5625
dot3api.dll 802.3 Autoconfiguration API Microsoft Corporation 5.1.2600.5512
dot3dlg.dll 802.3 UI Helper Microsoft Corporation 5.1.2600.5512
eappcfg.dll Eap Peer Config Microsoft Corporation 5.1.2600.5512
eappprxy.dll Microsoft EAPHost Peer Client DLL Microsoft Corporation 5.1.2600.5512
GDI32.dll GDI Client DLL Microsoft Corporation 5.1.2600.5698
hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 5.1.2600.5512
IMM32.DLL Windows XP IMM32 API Client DLL Microsoft Corporation 5.1.2600.5512
Iphlpapi.dll IP Helper API Microsoft Corporation 5.1.2600.5512
kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 5.1.2600.5781
LPK.DLL Language Pack Microsoft Corporation 5.1.2600.5512
MPRAPI.dll Windows NT MP Router Administration DLL Microsoft Corporation 5.1.2600.5512
MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 5.1.2600.5512
MSCTF.dll MSCTF Server DLL Microsoft Corporation 5.1.2600.5512
msctfime.ime Microsoft Text Frame Work Service IME Microsoft Corporation 5.1.2600.5768
MSVCP60.dll Microsoft (R) C++ Runtime Library Microsoft Corporation 6.2.3104.0
msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.2600.5512
mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 5.1.2600.5625
netapi32.dll Net Win32 API DLL Microsoft Corporation 5.1.2600.5694
NETSHELL.dll Network Connections Shell Microsoft Corporation 5.1.2600.5512
ntdll.dll NT Layer DLL Microsoft Corporation 5.1.2600.5755
ole32.dll Microsoft OLE for Windows Microsoft Corporation 5.1.2600.5512
oleaut32.dll Microsoft Corporation 5.1.2600.5512
OneX.DLL IEEE 802.1X supplicant library Microsoft Corporation 5.1.2600.5512
PowerMenuHook.dll PowerMenuHook Thong Nguyen
rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 5.1.2600.5512
RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 5.1.2600.5512
rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 5.1.2600.5507
rtutils.dll Routing Utilities Microsoft Corporation 5.1.2600.5512
SAMLIB.dll SAM Library DLL Microsoft Corporation 5.1.2600.5512
Secur32.dll Security Support Provider Interface Microsoft Corporation 5.1.2600.5753
SETUPAPI.dll Windows Setup API Microsoft Corporation 5.1.2600.5512
SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.2900.5686
shfolder.dll Shell Folder Service Microsoft Corporation 6.0.2900.5512
SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.2900.5512
USER32.dll Windows XP USER API Client DLL Microsoft Corporation 5.1.2600.5512
USERENV.dll Userenv Microsoft Corporation 5.1.2600.5512
USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.420.2600.5512
utorrent.exe µTorrent BitTorrent, Inc.
uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.2900.5512
VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 5.1.2600.5512
WINSTA.dll Winstation Library Microsoft Corporation 5.1.2600.5512
WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 5.1.2600.5512
WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 5.1.2600.5512
WS2HELP.dll Windows Socket 2.0 Helper for Windows NT Microsoft Corporation 5.1.2600.5512
wshtcpip.dll Windows Sockets Helper DLL Microsoft Corporation 5.1.2600.5512
WTSAPI32.dll Windows Terminal Server SDK APIs Microsoft Corporation 5.1.2600.5512
xpsp2res.dll Service Pack 2 Messages Microsoft Corporation 5.1.2600.5512

dump file


hope to resolve this soon ...

thanks in advance...


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I think you've got a trojan. http://virustotal.com Upload O20 - Winlogon Notify: fsp_lmwl - C:\WINDOWS\SYSTEM32\fsp_lmwl.dll

If you've got stuff Avira didn't catch... I'd try http://www.malwarebytes.org/mbam.php

EDIT: Seems I jumped the gun, for whatever reason the first two pages of google results were.. useless? FSPro Lock My PC.. you run that right? You'd know why it would be in your winlogon? That doesn't invalidate the assumption about malware, without the process explorer log mentioned above.

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1- i noticed that i get faster download speeds with 1.9 but if it's the cause i will downgrade to the stable version... but i tried it yesterday and i encountered the same problem...

2- I use a wired LAN...

3- I recently changed the mobo to "gigabyte s-sires ep31-ds3l" the built in nic is "realtek rtl8168c(p)/8111c(p)"

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Constant crashing sounds like drivers, are you using the current latest 5.7 driver found @ realtek ?

If you changed the mobo in the same Windows installation... yeah that could explain the problem entirely. Be sure your Device Manager (start > run > devmgmt.msc) only has the one built in installed. Even a disabled driver may... prove to be bad juju.

:/ Here's hoping it's something simple.

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*I reinstalled windows after i changed the mobo...

*I updated the drivers to 5.7 ...unfortunately it didn't help :(


I uninstalled power menus ... didn't help either ...

I am beginning to lose hope that it will ever work again ...

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I think it has compatibility issues with SP3.

I use beta 1.9 15380.

Had XP SP2 installed from the beginning and didn't encounter any crash of uTorrent ever.

Couple days ago I installed SP3 and since then always have crashes of uTorrent at startup (it has shortcut from Startup menu). Cannot be relaunched immediately - need to wait while system is completely up and only then choose "Just relaunch" and it works. Not a big deal, I don't reboot for months. But more annoying thing is that sometimes (~50%) it crashes when picks torrent from Firefox. And crashes the process that is supposed to pass data to already running process. It means that uTorrent remains alive, but new torrent not added for download.

I thought maybe UPX eventually has messed up; downloaded uncompressed exe... The result is same.

pack of crash dumps http://www.mediafire.com/?hblz11w0zzd

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