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uT has crashed. unable to generate crash dump. happens every 10 mins


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I have started to get uTorrent crashing every 10 minutes or so with an error "utorrent has crashed. unable to generate crash dump" It also crashes like this if i try to apply any preference changes.

uTorrent version: 1.8.3 Beta

OS version: Windows 7

System: Dell XPS 1730

Virus checker: AVG free

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 7:03:34 PM, on 1/06/2009

Platform: Unknown Windows (WinNT 6.01.2904)

MSIE: Internet Explorer v8.00 (8.00.7000.0029)

Boot mode: Normal

Running processes:




C:\Program Files\AVG\AVG8\avgtray.exe


C:\Program Files\Google\Gmail Notifier\gnotify.exe


C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe



C:\Program Files\iTunes\iTunesHelper.exe

C:\Program Files\Windows Sidebar\sidebar.exe


C:\Program Files\DAEMON Tools Lite\daemon.exe

C:\Program Files\Trillian\trillian.exe

C:\Program Files\OpenOffice.org 3\program\soffice.exe

C:\Program Files\OpenOffice.org 3\program\soffice.bin


C:\Program Files\Mozilla Firefox\firefox.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

C:\Program Files\uTorrent\uTorrent.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe

O4 - HKLM\..\Run: [OEM02Mon.exe] C:\Windows\OEM02Mon.exe

O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe

O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe

O4 - HKLM\..\Run: [uATrayIcon] C:\Program Files\Usage Agent\UATrayIcon.exe

O4 - HKLM\..\Run: [F5D7050v3] C:\Program Files\Belkin\F5D7050v3\Belkinwcui.exe

O4 - HKLM\..\Run: [Resume copy] copyfstq.exe /startup

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [Monitor] "C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\..\Run: [NVHotkey] rundll32.exe C:\Windows\system32\nvHotkey.dll,Start

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe

O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')

O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')

O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exe

O4 - Startup: OpenOffice.org 3.0.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe

O4 - Startup: Trillian.lnk = C:\Program Files\Trillian\trillian.exe

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200

O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll

O13 - Gopher Prefix:

O16 - DPF: {49312E18-AA92-4CC2-BB97-55DEA7BCADD6} (WMI Class) - http://support.ap.dell.com/systemprofiler/SysProExe.CAB

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab

O20 - AppInit_DLLs: avgrsstx.dll

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe

O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: dlcq_device - - C:\Windows\system32\dlcqcoms.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Update Service (gupdate1c9bfa868b323a) (gupdate1c9bfa868b323a) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: LeapFrog Connect Device Service - Unknown owner - C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe


End of file - 6931 bytes

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you were too quick! just edit my post. I will do the PE thing now.

Process PID CPU Description Company Name

System Idle Process 0 77.46

Interrupts n/a 2.28 Hardware Interrupts

DPCs n/a 4.56 Deferred Procedure Calls

System 4 0.76

smss.exe 284

csrss.exe 416

wininit.exe 484

services.exe 540

svchost.exe 808

nvvsvc.exe 876

rundll32.exe 1776

svchost.exe 912

svchost.exe 1016

audiodg.exe 1296

svchost.exe 1056

dwm.exe 480 3.04 Desktop Window Manager Microsoft Corporation

WUDFHost.exe 3044

svchost.exe 1100

taskeng.exe 340

GoogleUpdate.exe 1572

wuauclt.exe 4980 Windows Update Automatic Updates Microsoft Corporation

svchost.exe 1232

svchost.exe 1332

spoolsv.exe 1468

svchost.exe 1496

AppleMobileDeviceService.exe 1896

avgwdsvc.exe 1972 0.76

avgrsx.exe 2160

taskhost.exe 2004 Host Process for Windows Tasks Microsoft Corporation

mDNSResponder.exe 332

dlcqcoms.exe 532

svchost.exe 892

CommandService.exe 1664

PnkBstrA.exe 2068

svchost.exe 2108

avgemc.exe 2320

avgcsrvx.exe 2628

svchost.exe 3108

svchost.exe 3356

SearchIndexer.exe 3896

iPodService.exe 4000

wmpnetwk.exe 3196

svchost.exe 2692

svchost.exe 4396

lsass.exe 548

lsm.exe 556

csrss.exe 496 4.56

winlogon.exe 652

explorer.exe 1304 Windows Explorer Microsoft Corporation

avgtray.exe 3260 AVG Tray Monitor AVG Technologies CZ, s.r.o.

OEM02Mon.exe 3272 Live! Cam Console Auto Launcher Creative Technology Ltd.

gnotify.exe 3280 Gmail Notifier Google Inc.

wmdc.exe 3292 Windows Mobile Device Center Microsoft Corporation

jusched.exe 3520 Java Platform SE binary Sun Microsystems, Inc.

Monitor.exe 3532

rundll32.exe 3576 Windows host process (Rundll32) Microsoft Corporation

rundll32.exe 3588 Windows host process (Rundll32) Microsoft Corporation

iTunesHelper.exe 3628 iTunesHelper Module Apple Inc.

sidebar.exe 3680 Windows Desktop Gadgets Microsoft Corporation

StikyNot.exe 3696 Sticky Notes Microsoft Corporation

daemon.exe 3712 DAEMON Tools Lite DT Soft Ltd

trillian.exe 3844 Trillian Cerulean Studios

uTorrent.exe 3508 µTorrent BitTorrent, Inc.

procexp.exe 4172 5.32 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

soffice.exe 3888 OpenOffice.org 3.0 OpenOffice.org

soffice.bin 3928 OpenOffice.org 3.0 OpenOffice.org

firefox.exe 3616 Firefox Mozilla Corporation

MpCmdRun.exe 5440

Process: uTorrent.exe Pid: 3508

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.1.7000.0

avgrsstx.dll AVG Resident Shield Starter AVG Technologies CZ, s.r.o.

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.7930.0

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.7000.0

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.1.7000.0

CRYPT32.dll Crypto API32 Microsoft Corporation 6.1.7000.0

CRYPTBASE.dll Base cryptographic API DLL Microsoft Corporation 6.1.7000.0

CRYPTSP.dll Cryptographic Service Provider API Microsoft Corporation 6.1.7000.0

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.1.7000.0

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.1.7000.0

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.1.7000.0

DUI70.dll Windows DirectUI Engine Microsoft Corporation 6.1.7000.0

dwmapi.dll Microsoft Desktop Window Manager API Microsoft Corporation 6.1.7000.0

events.dll Trillian Event Control Cerulean Studios

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.1.7000.0

fwpuclnt.dll FWP/IPsec User-Mode API Microsoft Corporation 6.1.7000.0

GDI32.dll GDI Client DLL Microsoft Corporation 6.1.7000.0

ICMP.DLL ICMP DLL Microsoft Corporation 6.1.7000.0

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.1.7000.0

Iphlpapi.dll IP Helper API Microsoft Corporation 6.1.7000.0

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.1.7000.0

KERNELBASE.dll Windows NT BASE API Mini Client DLL Microsoft Corporation 6.1.7000.0


LPK.dll Language Pack Microsoft Corporation 6.1.7000.0

mdnsNSP.dll Bonjour Namespace Provider Apple Inc.

MSASN1.dll ASN.1 Runtime APIs Microsoft Corporation 6.1.7000.0

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.1.7000.0

MSVCR71.dll Microsoft® C Runtime Library Microsoft Corporation 7.10.3052.4

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.7000.0

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.1.7000.0


NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.1.7000.0

ntdll.dll NT Layer DLL Microsoft Corporation 6.1.7000.0

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.1.7000.0

oleaut32.dll Microsoft Corporation 6.1.7000.0

profapi.dll User Profile Basic API Microsoft Corporation 6.1.7000.0

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.1.7000.0

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.1.7000.0

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.1.7000.0

sechost.dll SCM/SDDL/LSA Lookup APIs DLL for minwin Microsoft Corporation 6.1.7000.0

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.1.7000.0

shfolder.dll Shell Folder Service Microsoft Corporation 6.1.7000.0

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.1.7000.0


SspiCli.dll Security Support Provider Interface Microsoft Corporation 6.1.7000.0



USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.1.7000.0

USERENV.dll Userenv Microsoft Corporation 6.1.7000.0

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.7000.0

uTorrent.exe µTorrent BitTorrent, Inc.

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.1.7000.0

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.1.7000.0

WINMM.dll MCI API DLL Microsoft Corporation 6.1.7000.0

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.1.7000.0

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.1.7000.0

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.1.7000.0

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.1.7000.0

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