BSOD when running utorrent

tmlfan3 · June 2, 2009

Hi,

I've been having an issue with utorrent lately that I can't figure out. I am running Windows Vista x86 SP2 and uTorrent 1.8.2. Whenever I leave utorrent running, after a while my computer crashes and I get the error message "Driver IRQL not less than or equal" related to the e100b325.sys file (one time is was also rasacd.sys but I've only seen that once out of the dozens of times).

I've searched this a bit and it appears to be an issue with my network card. I have an Intel PRO/100 VE and have tried using bother the most current drivers from Intel and the ones provided by Gateway and i still receive this issue. For a while when I installed the gateway drivers i thought the issue was fixed (it lasted the whole night without crashing) but over the last few days it has been occuring more and more... to the point where now if I run utorrent for 5-10 min it will crash.

Any help would be greatly appreciated and if you need more info just ask and I'll try to get it.

Here are the HJT and PE printouts...

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 12:13:32 AM, on 6/2/2009

Platform: Windows Vista SP2 (WinNT 6.00.1906)

MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Java\jre6\bin\jusched.exe

C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe

C:\Windows\System32\mobsync.exe

C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe

C:\Program Files\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files\iTunes\iTunesHelper.exe

C:\Windows\System32\wpcumi.exe

C:\Program Files\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe

C:\Windows\sttray.exe

C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\BitDefender\BitDefender 2009\seccenter.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\uTorrent\uTorrent.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll

O3 - Toolbar: BitDefender Toolbar - {381FFDE8-2394-4f90-B10D-FC6124A40F8C} - C:\Program Files\BitDefender\BitDefender 2009\IEToolbar.dll

O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide

O4 - HKLM\..\Run: [sunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"

O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"

O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM\..\Run: [WPCUMI] C:\Windows\system32\WpcUmi.exe

O4 - HKLM\..\Run: [MaxMenuMgr] "C:\Program Files\Seagate\SeagateManager\FreeAgent Status\StxMenuMgr.exe"

O4 - HKLM\..\Run: [sigmatelSysTrayApp] sttray.exe

O4 - HKLM\..\Run: [bDAgent] "C:\Program Files\BitDefender\BitDefender 2009\bdagent.exe"

O4 - HKLM\..\Run: [bitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2009\IEShow.exe"

O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

O4 - Global Startup: hpzsetup.LNK = ?

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000

O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL

O10 - Unknown file in Winsock LSP: c:\windows\system32\wpclsp.dll

O13 - Gopher Prefix:

O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe

O23 - Service: BitDefender Arrakis Server (Arrakis3) - Unknown owner - C:\Program Files\Common Files\BitDefender\BitDefender Arrakis Server\bin\Arrakis3.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: Seagate Service (FreeAgentGoNext Service) - Seagate Technology LLC - C:\Program Files\Seagate\SeagateManager\Sync\FreeAgentService.exe

O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe

O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender SRL - C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe

O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S. R. L. - C:\Program Files\BitDefender\BitDefender 2009\vsserv.exe

--

End of file - 7752 bytes

Process PID CPU Description Company Name

System Idle Process 0 95.36

Interrupts n/a Hardware Interrupts

DPCs n/a Deferred Procedure Calls

System 4

smss.exe 412 Windows Session Manager Microsoft Corporation

csrss.exe 544 Client Server Runtime Process Microsoft Corporation

wininit.exe 596 Windows Start-Up Application Microsoft Corporation

services.exe 640 Services and Controller app Microsoft Corporation

svchost.exe 800 Host Process for Windows Services Microsoft Corporation

mobsync.exe 4060 Microsoft Sync Center Microsoft Corporation

ehmsas.exe 2120 Media Center Media Status Aggregator Service Microsoft Corporation

WmiPrvSE.exe 5872 WMI Provider Host Microsoft Corporation

WmiPrvSE.exe 6116 WMI Provider Host Microsoft Corporation

nvvsvc.exe 852 NVIDIA Driver Helper Service, Version 185.85 NVIDIA Corporation

nvvsvc.exe 1648 NVIDIA Driver Helper Service, Version 185.85 NVIDIA Corporation

svchost.exe 880 Host Process for Windows Services Microsoft Corporation

livesrv.exe 1020 BitDefender Update Service BitDefender SRL

vsserv.exe 1072 BitDefender Security Service BitDefender S. R. L.

svchost.exe 1180 Host Process for Windows Services Microsoft Corporation

audiodg.exe 1332 Windows Audio Device Graph Isolation Microsoft Corporation

svchost.exe 1232 1.54 Host Process for Windows Services Microsoft Corporation

WUDFHost.exe 2756 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation

dwm.exe 3716 Desktop Window Manager Microsoft Corporation

svchost.exe 1264 Host Process for Windows Services Microsoft Corporation

taskeng.exe 3672 Task Scheduler Engine Microsoft Corporation

taskeng.exe 3836 Task Scheduler Engine Microsoft Corporation

taskeng.exe 4960 Task Scheduler Engine Microsoft Corporation

WMIADAP.exe 6088 WMI Reverse Performance Adapter Maintenance Utility Microsoft Corporation

svchost.exe 1360 Host Process for Windows Services Microsoft Corporation

SLsvc.exe 1380 Microsoft Software Licensing Service Microsoft Corporation

svchost.exe 1404 Host Process for Windows Services Microsoft Corporation

svchost.exe 1544 Host Process for Windows Services Microsoft Corporation

spoolsv.exe 1804 Spooler SubSystem App Microsoft Corporation

svchost.exe 1832 Host Process for Windows Services Microsoft Corporation

agrsmsvc.exe 308 Agere Soft Modem Call Progress Service Agere Systems

AppleMobileDeviceService.exe 344 Apple Mobile Device Service Apple Inc.

mDNSResponder.exe 432 Bonjour Service Apple Inc.

FreeAgentService.exe 508 Sync Windows Services Seagate Technology LLC

svchost.exe 1324 Host Process for Windows Services Microsoft Corporation

LinksysUpdater.exe 1508

java.exe 2136 Java Platform SE binary Sun Microsystems, Inc.

svchost.exe 1840 Host Process for Windows Services Microsoft Corporation

svchost.exe 1896 Host Process for Windows Services Microsoft Corporation

svchost.exe 2052 Host Process for Windows Services Microsoft Corporation

SeaPort.exe 2072 Microsoft SeaPort Search Enhancement Broker Microsoft Corporation

svchost.exe 2176 Host Process for Windows Services Microsoft Corporation

svchost.exe 2212 Host Process for Windows Services Microsoft Corporation

SearchIndexer.exe 2280 1.54 Microsoft Windows Search Indexer Microsoft Corporation

SearchProtocolHost.exe 2508 1.54 Microsoft Windows Search Protocol Host Microsoft Corporation

SearchFilterHost.exe 5236 Microsoft Windows Search Filter Host Microsoft Corporation

nmsrvc.exe 2376 Pure Networks Platform Service Cisco Systems, Inc.

TrustedInstaller.exe 3700 Windows Modules Installer Microsoft Corporation

iPodService.exe 2816 iPodService Module Apple Inc.

lsass.exe 676 Local Security Authority Process Microsoft Corporation

lsm.exe 684 Local Session Manager Service Microsoft Corporation

csrss.exe 608 Client Server Runtime Process Microsoft Corporation

winlogon.exe 916 Windows Logon Application Microsoft Corporation

explorer.exe 3780 Windows Explorer Microsoft Corporation

jusched.exe 4016 Java Platform SE binary Sun Microsystems, Inc.

nmctxth.exe 4036 Pure Networks Platform Assistant Cisco Systems, Inc.

reader_sl.exe 4068 Adobe Acrobat SpeedLauncher Adobe Systems Incorporated

hpwuSchd2.exe 2096 Hewlett-Packard Product Assistant Hewlett-Packard Co.

iTunesHelper.exe 2920 iTunesHelper Module Apple Inc.

wpcumi.exe 1004 Windows Parental Control Notifications Microsoft Corporation

stxmenumgr.exe 964 FreeAgent™ Launcher Seagate LLC

sttray.exe 3072 Sigmatel Audio system tray application SigmaTel, Inc.

bdagent.exe 3268 BitDefender Agent BitDefender S.R.L.

seccenter.exe 2264 BitDefender Security Center

ehtray.exe 2824 Media Center Tray Applet Microsoft Corporation

hpqtra08.exe 2796 HP Digital Imaging Monitor Hewlett-Packard Co.

hpqste08.exe 3264 HP CUE Status Hewlett-Packard Co.

HijackThis.exe 5836 HijackThis Trend Micro Inc.

procexp.exe 6060 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

uTorrent.exe 5576 µTorrent BitTorrent, Inc.

Process: uTorrent.exe Pid: 5576

Name Description Company Name Version

ADVAPI32.dll Advanced Windows 32 Base API Microsoft Corporation 6.0.6002.18005

ATL.DLL ATL Module for Windows XP (Unicode) Microsoft Corporation 3.5.2284.0

CLBCatQ.DLL COM+ Configuration Catalog Microsoft Corporation 2001.12.6931.18000

COMCTL32.dll User Experience Controls Library Microsoft Corporation 6.10.6002.18005

comdlg32.dll Common Dialogs DLL Microsoft Corporation 6.0.6002.18005

dhcpcsvc.DLL DHCP Client Service Microsoft Corporation 6.0.6002.18005

dhcpcsvc6.DLL DHCPv6 Client Microsoft Corporation 6.0.6002.18005

DnsApi.dll DNS Client API DLL Microsoft Corporation 6.0.6002.18005

FirewallAPI.dll Windows Firewall API Microsoft Corporation 6.0.6001.18000

GDI32.dll GDI Client DLL Microsoft Corporation 6.0.6002.18005

GPAPI.dll Group Policy Client API Microsoft Corporation 6.0.6002.18005

hnetcfg.dll Home Networking Configuration Manager Microsoft Corporation 6.0.6001.18000

iertutil.dll Run time utility for Internet Explorer Microsoft Corporation 8.0.6001.18702

IMM32.DLL Multi-User Windows IMM32 API Client DLL Microsoft Corporation 6.0.6002.18005

Iphlpapi.dll IP Helper API Microsoft Corporation 6.0.6002.18005

kernel32.dll Windows NT BASE API Client DLL Microsoft Corporation 6.0.6002.18005

locale.nls

LPK.DLL Language Pack Microsoft Corporation 6.0.6001.18000

mdnsNSP.dll Bonjour Namespace Provider Apple Inc. 1.0.6.2

MSCTF.dll MSCTF Server DLL Microsoft Corporation 6.0.6002.18005

msvcrt.dll Windows NT CRT DLL Microsoft Corporation 7.0.6002.18005

mswsock.dll Microsoft Windows Sockets 2.0 Service Provider Microsoft Corporation 6.0.6002.18005

msxml3.dll MSXML 3.0 SP10 Microsoft Corporation 8.100.5000.0

msxml3r.dll XML Resources Microsoft Corporation 8.20.8730.1

napinsp.dll E-mail Naming Shim Provider Microsoft Corporation 6.0.6001.18000

NETAPI32.dll Net Win32 API DLL Microsoft Corporation 6.0.6002.18005

netshell.dll Network Connections Shell Microsoft Corporation 6.0.6002.18005

NLAapi.dll Network Location Awareness 2 Microsoft Corporation 6.0.6001.18000

npmproxy.dll Network List Manager Proxy Microsoft Corporation 6.0.6000.16386

NSI.dll NSI User-mode interface DLL Microsoft Corporation 6.0.6001.18000

ntdll.dll NT Layer DLL Microsoft Corporation 6.0.6002.18005

NTMARTA.DLL Windows NT MARTA provider Microsoft Corporation 6.0.6002.18005

ole32.dll Microsoft OLE for Windows Microsoft Corporation 6.0.6002.18005

oleaut32.dll Microsoft Corporation 6.0.6002.18005

pnrpnsp.dll PNRP Name Space Provider Microsoft Corporation 6.0.6001.18000

PSAPI.DLL Process Status Helper Microsoft Corporation 6.0.6000.16386

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation 6.0.6000.16386

RPCRT4.dll Remote Procedure Call Runtime Microsoft Corporation 6.0.6002.18005

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation 6.0.6002.18005

SAMLIB.dll SAM Library DLL Microsoft Corporation 6.0.6002.18005

Secur32.dll Security Support Provider Interface Microsoft Corporation 6.0.6002.18005

SHELL32.dll Windows Shell Common Dll Microsoft Corporation 6.0.6002.18005

shfolder.dll Shell Folder Service Microsoft Corporation 6.0.6000.16386

SHLWAPI.dll Shell Light-weight Utility Library Microsoft Corporation 6.0.6002.18005

slc.dll Software Licensing Client Dll Microsoft Corporation 6.0.6002.18005

SSDPAPI.dll SSDP Client API DLL Microsoft Corporation 6.0.6000.16386

SXS.DLL Fusion 2.5 Microsoft Corporation 6.0.6001.18000

upnp.dll UPnP Control Point API Microsoft Corporation 6.0.6001.18000

urlmon.dll OLE32 Extensions for Win32 Microsoft Corporation 8.0.6001.18702

USER32.dll Multi-User Windows USER API Client DLL Microsoft Corporation 6.0.6002.18005

USERENV.dll Userenv Microsoft Corporation 6.0.6002.18005

USP10.dll Uniscribe Unicode script processor Microsoft Corporation 1.626.6002.18005

uTorrent.exe µTorrent BitTorrent, Inc. 1.8.2.15357

uxtheme.dll Microsoft UxTheme Library Microsoft Corporation 6.0.6001.18000

VERSION.dll Version Checking and File Installation Libraries Microsoft Corporation 6.0.6002.18005

WINHTTP.dll Windows HTTP Services Microsoft Corporation 6.0.6002.18005

WINNSI.DLL Network Store Information RPC interface Microsoft Corporation 6.0.6001.18000

winrnr.dll LDAP RnR Provider DLL Microsoft Corporation 6.0.6002.18005

WLDAP32.dll Win32 LDAP API DLL Microsoft Corporation 6.0.6002.18005

wpclsp.dll WPC LSP Microsoft Corporation 1.0.0.1

WS2_32.dll Windows Socket 2.0 32-Bit DLL Microsoft Corporation 6.0.6001.18000

wship6.dll Winsock2 Helper DLL (TL/IPv6) Microsoft Corporation 6.0.6001.18000

wshtcpip.dll Winsock2 Helper DLL (TL/IPv4) Microsoft Corporation 6.0.6001.18000

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BSOD when running utorrent

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