mathew_greg Posted June 3, 2009 Report Share Posted June 3, 2009 hello sir/madam:Please help!!!Im having problem with this error "the process cannot access the file because it is being used by another process"these only happen when i am downloading documents like pdf doc and help file. my system is WindowsXp inside Vertualbox my host is windows Vista.is their any one has an idea about this? please help me and thank you...im using utorrent 1.8.2 build 14458 Link to comment Share on other sites More sharing options...
DreadWingKnight Posted June 3, 2009 Report Share Posted June 3, 2009 Post a hijackthis log please. Link to comment Share on other sites More sharing options...
eshield Posted June 4, 2009 Report Share Posted June 4, 2009 DreadWingKnightIt seems I have the same problem: "process can't access the file..." ... after i got this message I've looked into Process Explorer:3 zombie processes. Each of them holds some files which are unaccessible for other processes...There is some info about zombie process...maybe it will be useful for you in fight with the problem:Usually such problem occurs when uTorrent is being closed while DLing torrents. It seems saving thread stucks in pace situation.OS is Windows Server 2008 x64 Enterprise Edition.I didn't reboot the server yet, so if you will need additional infomation about zombies i will try to provide it to you. Link to comment Share on other sites More sharing options...
DreadWingKnight Posted June 4, 2009 Report Share Posted June 4, 2009 You didn't provide the information I requested. You went out on your own tangent. Link to comment Share on other sites More sharing options...
eshield Posted June 9, 2009 Report Share Posted June 9, 2009 totally useless log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:02:28, on 09.06.2009Platform: Windows Vista SP2 (WinNT 6.00.1906)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\Windows\SysWOW64\rserver30\FamItrfc.ExeC:\Program Files (x86)\Kerio\MailServer\mailctrl.exeC:\Program Files (x86)\Teamspeak2_RC2\server_windows.exeC:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exeC:\Windows\SysWOW64\conime.exeC:\Program Files (x86)\SpacialAudio\SAMBC\SAMBC.exeC:\Program Files (x86)\uTorrent\uTorrent.exeC:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://iesetup.dll/HardAdmin.htmR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = res://iesetup.dll/HardAdmin.htmR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htmR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exeO1 - Hosts: ::1 localhostO2 - BHO: IE 4.x-6.x BHO for Download Master - {9961627E-4059-41B4-8E0E-A7D6B3854ADF} - C:\PROGRA~2\DOWNLO~1\dmiehlp.dllO2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)O4 - HKLM\..\Run: [vmware-tray] "C:\Program Files (x86)\VMware\VMware Workstation\vmware-tray.exe"O4 - HKCU\..\Run: [MailCtrl] "C:\Program Files (x86)\Kerio\MailServer\MailCtrl.exe"O4 - HKCU\..\Run: [Download Master] C:\Program Files (x86)\Download Master\dmaster.exe -autorunO4 - HKCU\..\Run: [EVEREST AutoStart] C:\Program Files (x86)\Lavalys\EVEREST Ultimate Edition\everest_start.exeO4 - Startup: TeamSpeak 2 Server.lnk = C:\Program Files (x86)\Teamspeak2_RC2\server_windows.exeO8 - Extra context menu item: Закачать ВСЕ при помощи Download Master - C:\Program Files (x86)\Download Master\dmieall.htmO8 - Extra context menu item: Закачать при помощи Download Master - C:\Program Files (x86)\Download Master\dmie.htmO8 - Extra context menu item: Передать на удаленную закачку DM - C:\Program Files (x86)\Download Master\remdown.htmO9 - Extra button: Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files (x86)\Download Master\dmaster.exeO9 - Extra 'Tools' menuitem: &Download Master - {8DAE90AD-4583-4977-9DD4-4360F7A45C74} - C:\Program Files (x86)\Download Master\dmaster.exeO10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware workstation\vsocklib.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\vmware\vmware workstation\vsocklib.dllO13 - Gopher Prefix: O15 - ESC Trusted Zone: http://download.adrive.comO15 - ESC Trusted Zone: http://gateway.efsf.orgO15 - ESC Trusted Zone: http://cpprdxferchi02.fileplanet.comO15 - ESC Trusted Zone: http://cpprdxferlax04.fileplanet.comO15 - ESC Trusted Zone: http://login.fileplanet.comO15 - ESC Trusted Zone: http://mm2x4.fileplanet.comO15 - ESC Trusted Zone: http://oc2x3.fileplanet.comO15 - ESC Trusted Zone: http://uk1x2.fileplanet.comO15 - ESC Trusted Zone: http://www.fileplanet.comO15 - ESC Trusted Zone: http://*.fileplanet.comO15 - ESC Trusted Zone: http://runonce.msn.comO15 - ESC Trusted Zone: http://images.rapidshare.comO15 - ESC Trusted Zone: http://*.torrents.ruO15 - ESC Trusted Zone: http://nod32.uccnn.ruO15 - ESC Trusted Zone: http://*.windowsupdate.comO15 - ESC Trusted Zone: http://runonce.msn.com (HKLM)O15 - ESC Trusted Zone: http://*.windowsupdate.com (HKLM)O15 - ESC Trusted IP range: http://10.0.0.1O15 - ESC Trusted IP range: http://127.0.0.1O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: @%systemroot%\system32\dns.exe,-49157 (DNS) - Unknown owner - C:\Windows\system32\dns.exe (file missing)O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30007 (IISADMIN) - Unknown owner - C:\Windows\system32\inetsrv\inetinfo.exe (file missing)O23 - Service: Kerio MailServer (KerioMailServer) - Kerio Technologies Inc. - C:\Program Files (x86)\Kerio\MailServer\mailserver.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%Systemroot%\system32\rqs.exe,-200 (Rqs) - Unknown owner - C:\Windows\system32\rqs.exe (file missing)O23 - Service: Radmin Server V3 (RServer3) - Famatech International Corp. - C:\Windows\SysWOW64\rserver30\RServer3.exeO23 - Service: @gpapi.dll,-114 (RSoPProv) - Unknown owner - C:\Windows\system32\RSoPProv.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\SLsvc.exe,-101 (slsvc) - Unknown owner - C:\Windows\system32\SLsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: VMware Agent Service (ufad-ws60) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Workstation\vmware-ufad.exeO23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: VMware Authorization Service (VMAuthdService) - VMware, Inc. - C:\Program Files (x86)\VMware\VMware Workstation\vmware-authd.exeO23 - Service: VMware DHCP Service (VMnetDHCP) - VMware, Inc. - C:\Windows\system32\vmnetdhcp.exeO23 - Service: VMware NAT Service - VMware, Inc. - C:\Windows\system32\vmnat.exeO23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)--End of file - 7266 bytesHappy analyses. 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